Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSome very helpful sales staff
Three people stand out. Ryan at Herne Bay, and Deb’s & Chris at Hersden. All personable, friendly, actively listen, approachable, get a good understanding of what we are looking for, keen to help, advise and follow up.
Gilly · 21 May 2024
Agent replied · 17 June 2024
Hey there Gilly, thanks so much for sharing your praise and kind comments about our team. They will be delighted with your feedback and I will ensure this is passed onto them. Please don't hesitate to get in touch if there is anything we can help with. Thanks, Louis
★★★★★ 5/5
TrustpilotThey are just so professional, modern build, yet traditional
They are just so professional and yet it’s more like dealing with family in a good way, it does help that their Homes are so well built in a traditional style, what’s not to like, Habour View, Southleigh, Havant
Anthony · 13 April 2024
Agent replied · 17 June 2024
Hey Anthony, thanks so much for the great review about our Bleriot Gate development. Wishing you all the best, Lewis
★★★★★ 5/5
TrustpilotSaxonbrook experience
We have been to the Saxonbrook site to look at a new home and subsequently have registered to buy one. Throughout Katie and Ella have been brilliant- so helpful, informative and always smiling.
Andrew · 31 July 2024
Agent replied · 24 August 2024
Hi Andrew, we are delighted you have had such a positive experience at Saxon Brook with Katie & Ella and we look forward to seeing you again soon. Many thanks, Kevin
★★★★★ 5/5
TrustpilotIt’s been amazing
It’s been amazing. We have had a few issues but they have been sorted with no complaints. Everything gets actioned and they are really professional. Nav the site manager is great and is always there when I need him and we make mutual decisions. I really like the feel of an old house with high ceilings in a modern home.
Mr · 19 October 2024
★★★★★ 5/5
TrustpilotMike came to do our snagging
Mike came to do our snagging. He was very quick, efficient and super friendly, completing everything with a smile. We hope Mike comes to do the rest of our snagging, very pleased with our service! We live on Oakleigh Fields.
Mr · 18 March 2024
Agent replied · 17 June 2024
Hi Keir, thanks so much for your review and it's great to hear you’re pleased with the service from Mike. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
★★★★★ 1/5
TrustpilotUnpleasant sale team
As a premier developer, their sale team could really use some trainings. At least spell the customers' name right and double check when sending email communications out. Felt nothing but off-putting with the sale team after paying a reservation fee.
W · 15 March 2024
Agent replied · 17 June 2024
Good morning Wenqing, thank you for taking the time to leave this review. We are very sorry to hear the Sales Team at Ledsham misspelt your name wrong. Please rest assured the sales consultant has been spoken to, to ensure this does not happen again in future. Please feel free to reach out to the Sales Team if you need to discuss anything further. Many thanks, April
★★★★★ 5/5
TrustpilotFabulous service from the ladies in the…
Fabulous service from the ladies in the office at Oakwood fields Lowton. We used the help to sell service which helped sell our home within two weeks. We can’t wait to move in to the house it’s just perfect.
Consumer · 3 April 2024
Agent replied · 17 June 2024
Hi there, thanks so much for your review and it's great to hear you’re pleased with the service from our sales team. It would be great if you could let us know which development you visited so we can make sure we pass your kind words back to them. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
★★★★★ 5/5
TrustpilotSimply the best !
Amy and Kathryn at Blundell’s Grange are in a different league when it comes to customer service and satisfaction. The development is exceptional and superb value for money. Thanks a million both 👍regards Karen & Daryl plus Poppy too.
Daryl · 2 April 2024
Agent replied · 17 June 2024
Hey Karen, Daryl and Poppy, thanks so much for the great review! Best wishes, Lewis
★★★★★ 5/5
TrustpilotAll staffs are very helpfull and they give us good guidance
All staffs are very helpful. Give us every information which is we don’t know about and we are so happy about that we are part of member of red row.
Vrushali · 10 September 2024
Agent replied · 23 October 2024
Thank you Mr Patel for your fantastic review, I will pass on your comments to the team at Badbury Park who I know will be delighted to hear your feedback. We look forward to welcoming you into your new home very soon. Best wishes, Jade
★★★★★ 5/5
TrustpilotGreat Service from Madalene
We met Madalene at Amber Fields today. Thanks to her the experience so far has been very smooth. Madalene answered all of our questions and is going the extra mile to see if there are any incentives that could apply to us.
Gurraj · 14 January 2024
Agent replied · 23 October 2024
Thank you so much Gurraj for your 5 star review of Madaline, she has been delighted to help you so far and is excited for you to take the next steps at our Amber Fields development. Many thanks, Joanna
★★★★★ 5/5
TrustpilotGreat property and communal areas
We’ve been really impressed with the quality of the property and the support - including Sean the site manager who had been great since moving in. The layout of the estate is great and lots of attention to detail.
B · 17 March 2024
Agent replied · 17 June 2024
Hi there, it's great to hear you had such a positive experience at King's Meadow, Ely. I'll pass your comments along to Sean as I'm sure he'll be thrilled to hear this. Many thanks, Claire
★★★★★ 5/5
TrustpilotWas met by Raj at the Arden fields…
Was met by Raj at the Arden fields centre and he was really nice showing me around and explaining the different house Sykes and price to me . I felt relaxed and asked questions .
Michella · 31 May 2024
Agent replied · 17 June 2024
Hey Michella, it's great to hear about your visit to our Arden Fields development with Raj. He'll be so happy to hear you've taken the time to leave this review for him. Please don't hesitate to get in touch if you need any further help, Lewis
★★★★★ 5/5
TrustpilotExcellent service
Peter (Northwest) has once again gone above and beyond to ensure my house number plaque was finally received and put in place. Always professional and kind. Many thanks
Moreland · 26 September 2024
Agent replied · 23 October 2024
Hi Moreland, thank you so much for taking the time to leave this wonderful review. Peter is a much-valued member of the team and we will gladly share this feedback with him! Many thanks, April
★★★★★ 5/5
TrustpilotOakwood Fields
We have visited Oakwood Fields this morning to view the showhome and discuss a specific plot. We were greeted by Carol, who was so lovely and friendly. She provided us will all the information we needed and more!
Megan · 29 March 2024
Agent replied · 17 June 2024
Hi Megan, it's great to hear you had such a positive experience at our Oakwood Fields, Lowton development. I'll be sure to pass on your kind words to Carol. Many thanks, Lewis
★★★★★ 5/5
TrustpilotDawn Ward
Dawn Ward, at your Whitehall Grange development was friendly, honest and informative. She spent quality time with us and, her help and advice was greatly appreciated. Thank you
S.Howard · 23 September 2024
Agent replied · 23 October 2024
Good afternoon, thanks so much for letting us know about your recent visit to Whitehall Grange and the service you received from Dawn, she will be delighted to hear such great feedback. Please don't hesitate to get in touch should we be able to help any further. Many thanks, Lewis
★★★★★ 5/5
TrustpilotWeaver Park
Darren came today to help with some issues we have with the property such as loose flags and our front door. He couldn't have been more helpful, answered all of my questions. Can't reccomend enough. Thank you!
Sophie · 17 April 2024
Agent replied · 17 June 2024
Hey Sophie, thanks so much for sharing! I'll pass your comments along to Darren; I'm sure he'll be thrilled. Please don't hesitate to get in touch if there is anything else we can do to help further. Many thanks, Jenny
★★★★★ 4/5
TrustpilotDawn the sales lady was really helpful
Dawn the sales lady was really helpful. She spent a lot of time talking me through the options & showing me around the houses. She was great & there wasn’t a heavy sales push, which I liked.
S · 13 April 2024
Agent replied · 17 June 2024
Hi there, thanks so much for taking the time to leave this review. Dawn will be so happy to hear you've taken the time to leave this for her. Many thanks, Lewis
★★★★★ 5/5
TrustpilotKnowledgeable and Helpful Staff
We attended Park y coleg and Great Milton. we were delighted with the information and detail that Charlotte, Jemima and Greyson had. They gave us all the information that we asked for and were very helpful.
Funmi · 2 May 2024
Agent replied · 17 June 2024
Hi Funmi, thank you for taking the time to share your positive experience with us. We're glad that you had a wonderful time at Park y Coleg and Great Milton and it's great to hear that Charlotte, Jemima, and Greyson were able to provide you with all the information you needed and that they were so helpful. Many thanks, Andrew
★★★★★ 5/5
TrustpilotHole behind radiator fixed within an hour
Had a hole behind our WC radiator (Appledore green development) and it was repaired very professionally and quickly by Mike. He was in and out within an hour and you'd never know the hole was there. Very good service.
Jack · 26 February 2024
Agent replied · 17 June 2024
Hey Jack, thanks for taking the time to leave a review. It's always lovely to hear from happy customers. I'll pass your comments along to Mike; I'm sure he'll be thrilled. Many thanks, Cat
★★★★★ 5/5
TrustpilotGreat experience
The sales team were amazing. Whenever I had a query or needed help with the purchase of the property they were very helpful and friendly. The after sales team so far have been wonderful to deal with.
Kerry · 25 March 2024
Agent replied · 17 June 2024
Hey Kerry, thanks for taking the time out to leave us such a good review. It's great to read things like this. We're happy you found our staff to be so supportive during your experience here at The Mill at Springfields, Maidstone. All the best, Louis
★★★★★ 5/5
TrustpilotQuick Response from the Site Managers
Big thumb for such a quick response from site managers, Andy and Gabby to help me sort out the minor issues of fuse box and dishwasher. Appreciate their excellent working attitude and high quality of customers care. Thank you.
Sarah · 6 February 2024
Agent replied · 17 June 2024
Hi Sarah, thank you so much for your positive comments about our Redrow team at Foxbridge Manor, Castle Donington! I'll pass your comments along to Andy and Gabby, I'm sure they'll be thrilled. Many thanks, Phillippa
★★★★★ 5/5
TrustpilotCrick’s observations
The sales team take you through every step and are there to assist should anything untoward arise. We are at the reservations stage so there is still much to process before the new home is ours to enjoy.
Malcolm · 20 February 2024
Agent replied · 17 June 2024
Hi Malcolm, thanks for the feedback, congratulations on your reservation! Please reach out if you have any questions. Best wishes, Emily
★★★★★ 5/5
TrustpilotHelpful, knowledgeable and patient
The Sales Team at Harbour Views (Elly and Lauren) are excellent. Helpful, patient and knowledgeable. Always willing to assist with every enquiry. Pleasure to deal with such a great Team.
Ron · 21 July 2024
Agent replied · 24 August 2024
Hi Ron, thanks for such an amazing review after your visit to our Harbour Views development. Elly & Lauren will be made up to hear such great feedback! Many thanks, Lewis
★★★★★ 5/5
TrustpilotMJ came to fix the front door today
MJ came to fix the front door today, done a brilliant job. Got it done quickly and let me check I was happy with it. Thanks MJ!
Sharna · 5 September 2024
Agent replied · 23 October 2024
Hi Sharna, thanks so much for your review and it's great to hear you’re pleased with the service from MJ. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
