Livv Housing Group Liverpool reviews

Hi there, thanks so much for your review and it's great to hear you’re pleased with the service from Chris. It would be great if you could let us know which development you visited / live on so we can make sure we pass your kind words back to them. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Melissa

Hi Tony, thanks so much for your review and it's great to hear you’re pleased with the service from Ian. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis

Good afternoon Louise I'm sorry to hear of your concerns regarding your property. Please can I advise you to visit the customer support section of our website www.redrow.co.uk/customer-support.Here you will be able to read our full Complaint Policy and submit your concerns to us. Please select the ‘Have a Complaint’ tab and provide all of the details requested including how you would like us to respond to you. You will receive an acknowledgement email with a complaint reference number; we will review your concerns and be in touch within 5 working days with our onward plan. Many thanks, Lewis

Hi Scott, thanks so much for letting us know! Best wishes, Lewis

Hey Geoff, thanks so much for sharing! I'll pass your comments along to Martin; I'm sure he will be thrilled. Many thanks, Gemma

Hi Milo, thanks so much for your review and it's great to hear you’re pleased with the service from Mike. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis

Hi Stephen, thanks so much for your review and it's great to hear you’re pleased with the service from our team. It would be great if you could let us know which development you have reserved on so we can make sure we pass your kind words back to them. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis

Hi there, thanks so much for your review and it's great to hear you’re pleased with the service from John. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis

Hi Anthony, thank you again for your amazing review. We’re so pleased you are enjoying living at The Grange. I will pass on your kind comments to after care team & site team who I’m sure will be thrilled. Best wishes, Paul

Hi Luqman, we're glad you had such a wonderful experience with us and I'll be sure to pass on your kind words to Steve. Best wishes, Andrew

Hey Paul, thanks so much for leaving great feedback for Claire over at Hamlet Park. Best wishes, Lewis

Hi Jon, thank you for your review, I'll pass your comments on! Thanks Kevin

Hi there, thanks so much for your review and it's great to hear you’re pleased with the service from Mike. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis

Hi Simon. Thanks for your great feedback regarding Laurens assistance with your home. We will be sure to pass this across to her & we're sure she'll be delighted. We're so pleased that you found her to be so helpful. Many thanks,

Hi Lin, we are glad to hear you are enjoying your new home and are happy with your experience so far! Best Wishes, Rosie

Hi Leanne, thank you for your kind review. It’s lovely to ready comments like this. I’m sure Lesley will be thrilled by them. Best wishes, Paul

Hi Mark, thanks for your kind words! We are thrilled to hear about your positive experience with Julie and Caron. We are delighted that they were able to make the process as smooth as possible for you. We wish you all the best in your new Redrow home, Lewis

Thanks for the great review Martin! Louise & Jenny over at St Michaels Meadow will be so happy to hear this. Best wishes, Lewis

Hi Steve, thank you so much for your lovely, kind review regarding your experience at Whitehall Grange. It's always a pleasure to read customers feedback, and we will make sure your comments are passed back to James and Ella! The courtesy visit is a particularly important visit as it gives you the opportunity to report any issues and then allows us to get these sorted for you as quickly as possible. As always if you need anything please just get in touch with us. Best wishes James

Hi Sharma, thank you for the great feedback and taking the time to let us know. We will pass this on to Allison and the team at Hendricks Green. We look forward to seeing you again soon. Many thanks, Dawn

Hi Simon, thank you for taking the time to let us know about your recent experience. We are really pleased to hear that you were happy with the service that Alex provided and we will be sure to share your kind words with him. Many thanks, Becky

Hi there, thanks so much for your review and it's great to hear you’re pleased with the service from Alan. It would be great if you could let us know which development you live on so we can make sure we pass your kind words back to him. Please do let us know by updating your review or you can reply to the message you should have received from Trustpilot asking for more information. Best wishes, Lewis

Dear Dr Ghafoor, we regret to hear that you are displeased with your recent experience with us. We’d like to discuss this further, please could you get in touch with us by calling 0161 516 4724 so we can work towards a resolution. Many thanks, Emily

Hi John, thank you for your kind review. I'll be happy to pass along your comments to Phil. I am sorry to hear the unit was damaged. I will feed this back to your Coordinator so that we ensure this is addressed for you. Please don't hesitate to get in touch if there is anything we can help with. Many thanks, Vicky