Entwistle Green Liverpool reviews

★★★★★ 5/5

Google

Excellent service from inquiry to completion. Entwistle Green have been a pleasure to deal with. A special mention to Georgia and Mia who were professional, competent, efficient, and friendly. They are a credit to the company and a delight to deal with. Highly recommended.

Neil · 15 June 2023

★★★★★ 1/5

Trustpilot

Bidding wars

After putting asking price in on quite a few properties this estate agents are not happy to accept. Entwistle green thrive on bidding wars. Won’t be looking at any more properties related to this company. Bad business

Debbie · 16 July 2026

★★★★★ 5/5

Trustpilot

Absolutely amising shenon yesterday we…

Absolutely amising shenon yesterday we veuing with her 3 property she's very helpful and shes great very professional the wey presented the houses and telling us about the areas

Nejib · 6 September 2026

★★★★★ 5/5

Google

We used entwhistle green maghull when selling our mum and dad's house .We have been very happy with the excellent service we received from all the staff.We could not have wished for more throughout the process.We met Sarah who was always pleasant and professional.Georgia has also been very professional happy and has been our main support, always keeping us up to date replying to our many phone calls and emails, and helping us through any problems we encountered.Sam too was prompt when we needed advice and support.Thank you all staff we have been so happy with the care and attention we received.If in the future we ever need to sell or rent a property, we definitely would use entwhistle green again,we will be advising anybody we know to do the same.Thank you again Jan and Michael Sharrock, Paul and Maria Turner.

Michael · 16 March 2024

★★★★★ 5/5

Google

Selling a property is stressful, however Sarah and the team were fantastic, always helpful and supportive. If you are looking to sell your home, I genuinely advise you to contact Entwistle Green Maghull.

William · 15 February 2024

★★★★★ 1/5

Trustpilot

USELESS - buyers/sellers/renters AVOID

We were in the process of looking at buying at house at the start of this year. We found a house listed with this sorry excuse of an estate agent, and they booked us in for a viewing at 12.15pm. We got to the viewing and within 5 minutes there were at least 50 other people waiting outside to view this house. Everyone that had booked a viewing had obviously brought one of two people with them (a lot of first time buyer couples and their parent/s) so it was absolutely heaving.

J · 26 June 2025

★★★★★ 1/5

Trustpilot

Highly do not recommend

I highly do not recommend using Entwistle Green. I dealt with Julie Winkler at the Bury branch. Extremely unhelpful and rude. She made it impossible to book a viewing for a house I was interested in buying. I since contacted the seller directly, to be told that the seller had been lied to on numerous ocassions and Julie was pushing for an inside job to sell the property to a property developer. Very unprofessional.

Kate · 5 July 2023

★★★★★ 5/5

Google

Friendly, helpful and professional

Carla · 12 July 2026

★★★★★ 5/5

Trustpilot

Great experience.

I recently attended a viewing of a rental property in Liverpool City Centre and was greeted by friendly Ryan Rooney. Ryan was very professional, with excellent knowledge of the property and no question was left unanswered. Ryan provided advice and guidance which assisted me with securing a tenancy for the property. Ryan is an asset to Enwistle Green, thank you!!

Fiona · 8 May 2024

★★★★★ 1/5

Trustpilot

Rat infestation but they don’t think…

Rat infestation but they don’t think that’s urgent enough to ring landlady. The lady dealing with it isn’t in work but somehow they can’t tell me anything because she’s not in! What sort of a process is that when colleagues can’t check on what’s happening with maintenance issues. When I asked why they can’t ring rather than email landlady they hung up on me hope they don’t chew through electrics as if I was paying for property management for my home I wouldn’t be very happy.

Rachel · 10 June 2025

★★★★★ 5/5

Google

Excellent service and very helpful staff. Rebecca and Alex went above and beyond to find us our new home, they were both always happy to help and there to discuss any questions we may have had. Highly recommend

Amanda · 20 March 2025

★★★★★ 5/5

Google

We’ve not long sold our house with Entwistle Green Maghull and cannot fault the service from start to finish, Georgia and Mia are fabulous at their jobs and were constantly keeping us up to date and dealing with any questions we had, we literally felt like we were their only client. We weren’t lucky enough to buy our new house with them but wish everyone would’ve sold their houses with Entwistle Green Maghull instead! Thank you so much girls and the rest of the team.

Hannah · 16 January 2024

★★★★★ 5/5

Google

Very kind keep u updated on everything lovely manners and answer every question you have would highly recommend

Deana · 16 March 2026

★★★★★ 1/5

Trustpilot

Went to view a property and spoke to…

Went to view a property and spoke to the landlord of the house and Joe from Entwistle I advised the landlord I didn’t have the best credit and he advised me that shouldn’t be a problem Joe was very insistent that I pay the £161 fee for the search he was trying to get me to do it while I was looking at the house (very pressurising) he also rang the office (he must have a different number to most people as the girl picked up straight away) and the girl said well done (sounds commission based to me to get people to pay and they honestly have no intention of giving you the property ) I have since been trying to get the maghul office and no one picks up to discuss why no one had let me know the outcome I had to get through to them via zoopla and the poor guy had to advise me I have also asked for a follow up phone call but I’m still waiting **** very poor service ***** Be aware they take your money and normally have someone in mind for property or it’s already gone and yet they will still charge you ***** I wouldn’t normally write a review but I feel people need to be aware

Julie · 2 October 2022

★★★★★ 5/5

Google

Recently purchased a property though the Maghull branch I dealt with Georgia from start to finish. She was lovely to deal with she was helpful the whole way though. Always returned my calls or Emails and help deal with any issues we came up against. Thanks for everything Georgia xxx

Kim · 15 June 2022

★★★★★ 5/5

Google

Just purchased property through the Maghull branch. Staff were brilliant! Very responsive, didn't ever have to wait for an email reply or wait for someone to answer phone for my queries. Very professional and knowledgeable. Special mention to Steph, Georgia and Hayley! Credit to the companyPositiveResponsiveness, Quality, Professionalism

Frank · 25 August 2022

★★★★★ 5/5

Google

Absolutely fantastic customer service, every staff member we have interacted with have been very polite, friendly and knowledgeable. Nothing is too much for this team, and they are so accommodating and understanding, can't recommend them highly enough Georgia Kilroy has really stood out for us though, it's like speaking to a friend, she has made the whole process so much easier, we've appreciated her recommendations of properties, her knowledge and her support in finding answers to any queries we have had. It's clear that she really wants what is best for both the seller and the buyer, and works hard to make sure that everyone is happy

Julia · 17 December 2023

★★★★★ 5/5

Google

My wife and I moved over from the states about a month ago and finding a place to rent here has been a real hassle. However, when we made contact with Entwistle, and in particular with Millie Burge, everything changed. Millie inquired of our needs, noting our criteria requirements and she, above all other agents we have dealt with, went to work for us. She is so professional and lovingly personal that she was able to find us a place that meets our needs within a few days! She is tops! All of the agents at Entwistle that we have interacted with serve with integrity and I highly recommend them. If you have a need reach out to Millie and Entwistle and you will be well pleased.

William · 14 May 2025

★★★★★ 5/5

Google

I love and appreciate the service render by the company through Mr Joe Jaison. Joe Jaison was so supportive all through the process. He is a nice person that i will surely recommend to anyone. Thank you JOE.

Horlatundey · 15 June 2023

★★★★★ 5/5

Google

Good service and polite people and explain things in an easy way I would recommend their help to anyone

Mohamed · 12 February 2026

★★★★★ 5/5

Trustpilot

Great Customer Service

After some mix ups with the referencing Claire Phelps the Branch Manager at Entwistle Green personally contacted me to assist with a resolution. She kept in contact with me for 2 days ensuring me that she was working on fixing the mistakes that had been made that were not even her fault. We came to a solution today and I cannot thank her enough for helping us through this stressful time, I would highly recommend Entwistle Green purely because of Claire. Also a special mention to Mandy who has been our point of contact throughout our tenancy and has always been prompt and helpful with any issues we have had.Thanks again to Claire and Mandy!

Sophie · 27 May 2022

★★★★★ 1/5

Trustpilot

Incompetent in Liverpool city centre branch

Incompetent and useless. Dealt with Nicky (branch manager) and Joseph in the Entwistle Green Liverpool city centre branch.They made numerous mistakes when we moved in including not organising a proper clean of the property and not completing the inventory in a professional way. They left boxes on the floor for the inventory and said they couldn’t move them in case they had needles in. (Seriously!!) this covered an issue with the floor which luckily the landlord was aware of but was not included in the inventory so could have led to a liability for us.This was followed by even worse mistakes when we moved out, when they were too incompetent to ensure the return of our deposit within the time frame required by the tenancy agreement. Mistake after mistake led to delays in releasing our deposit back to us, when the landlord sent us proof he approved it on the day we moved out. Caused potential friction with the landlord by not giving us as tenants the legally required notice for viewings when we were moving out, and tried to blame us for losing a car park fob before finding it minutes later.Avoid using this company - especially the Entwistle Green Liverpool city centre branch on Dale St.

Sean · 28 April 2022

★★★★★ 1/5

Google

Not very impressed with this estate agent. Spotted a house for rent in the Aintree area, I phoned and left a voice message over the weekend showing interest in viewing the property! Then emailed them approximately 2 days ago showing the same interest in view this property. My wife informed me over an hour ago telling me that the house has now been let. This is very unprofessional on their part by not responding to either messages plus neither an apology saying the house has been let. This begs the question did ENTWISTLE AND GREEN IN MAGHULL ALREADY LET THE HOUSE PRIORTO ME MESSAGING THEM and couldn't be bothered to let me know!!!!

Phillip · 9 April 2025

★★★★★ 5/5

Google

Entwistle Green manage our rental property nearby and do an excellent job - recently we had a changeover in tenants and our agent, Rebecca, was great. She is very communicative and readily contactable. She and her team have helped coordinate some renovations and linked us in with reliable local contractors. They have secured a very well referenced tenant and have assisted them well with their move-in. Happy to recommend.

Jack · 15 May 2024