Trusted Agent profile · Liverpool
★★★★★
609 reviews across 2 platforms
18-20 Allerton Road, Mossley Hill, Liverpool, L18 1LN
Entwistle Green's office in Liverpool, at 18-20 Allerton Road, is rated 3.4 out of 5 across 609 reviews on two platforms, including 343 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Entwistle Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
GoogleAmazing service, a great estate agency. All the staff are very friendly, helpful and responsive. Would definitely advise using for both purchases and sales!
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
GoogleTakes over a month to fix essential white goods, always late, ignore emails, quote other party's contracts, and never apologise. My advice- avoid at all costs
Hi George, Client experience is very important to us, so that we can learn and understand your feedback further, please contact us at review@countrywide.co.uk to discuss any outstanding concerns you may wish to raise. Kindest regards, Mark
5/5
GoogleFrom my experience so far the staff at entwistle green lettings have been friendly, patient and prepared to go to any ends to please me.
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
5/5
Googlevery nice people with professional services. Follow through transaction of my property at cranwell road with heartful advice.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAwful
Awful service from this company. They took 7 weeks to get my share of the deposit feom the previous Tenant and I'm still waiting for the three months rent they took off the new Tenant upon occupation and it's been 8 weeks now. I can't express how much frustration and anger I have. Appalling service.
5/5
GoogleEverybody here very helpful and friendly. Communications spot-on. All queries answered. House sale went through smoothly. Would use again and recommend to friends.
Thank you Jo for your glowing 5* review of our Entwistle Green team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
GoogleVery effective and dedicated team at Entwistle Green, Allerton Road.
Thank you for your kind 5* review!
5/5
TrustpilotAlex from the Liverpool old swan store…
Alex from the Liverpool old swan store was amazing. She wasn't even my agent. She was the agent for the house I bought and did 10X more for me than my own agent and solicitor combined. Highly recommended and thanks for what you did. I wouldn't of done it without her.
5/5
GoogleThank you to the lettings team for providing a fantastic, responsive and efficient service.PositiveResponsiveness, Professionalism
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
1/5
Trustpilotawful service
Travelling down from Shropshire to Liverpool for a house viewing only for it to be cancelled last minute when already en route. Unprofessional and unapologetic. Also found out same house has been taken off the market for past 5 days, could have called any time in the last 5 days.
5/5
TrustpilotThe sales team at entwistle green (dale…
The sales team at entwistle green (dale street) are incredible! Gemma and Jamie are wonderfulespecially and I can’t thank them enough for selling my flat. They are totally honest about the whole process and are reassuring at such a stressful period. Gemma goes above and beyond to help-do not hesitate to list with them!
4/5
GoogleBeverley leads a very personable and professional team.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe staff are very professional and efficient. Well done to Gail and Eleanor!PositiveResponsiveness, Professionalism
Thanks for the fantastic 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat team to deal with in the lettings department and very competitive! Will definitely be using them again.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
1/5
GoogleWorst company I have ever dealt with. Unfortunately I can't leave zero stars.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
GoogleAllerton Rd are the Worst estate agents ever! 😡!! Sad because the staff in Old Swan are amazing! …
I am sorry to hear that you were disappointed with the service you received. We take all comments about service seriously. It would be great to discuss your experience in detail. Kindly send me a message at review@countrywide.co.uk. Kind Regards, Sarah
5/5
TrustpilotExcellent service
Excellent service from start to finish. Kept us updated throughout the process and answered queries promptly. Nothing was too much. Highly recommend.
4/5
GoogleGenerally very good. Sold very quickly for the price that had been set with good support throughout sale.
Many thanks for leaving your review Alan, Best wishes, Tracey.
5/5
TrustpilotI have just let an apartment through…
I have just let an apartment through Entwistle Green. We had had it on the market with another agent for 3 months with no takers. Gail worked really hard to get it let, and she communicated all her ideas along the way.We are really pleased with the service.Thanks
5/5
TrustpilotI have been with entwistle and…
I have been with entwistle and countrywide 5yrs they have always been good.I have just stopped letting property and the help i got from martin Gallagher at entwistle green bury was 101% . He was brilliant and certainly went the extra mile. Great guy i would highly recommend. Anne
1/5
TrustpilotKeys handed back to rental house on 9th…
Keys handed back to rental house on 9th Sep 22 as we bought our own house. Now 7th Nov 22 still waiting for our deposit, legal action having to be taken now.
5/5
GoogleSpoke with Liz, so friendly and helpful. Thanks very much.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review!
1/5
TrustpilotLied to about exchange of contract…
Lied to about exchange of contract stating it would be done and not to worry. Only to be told, i would have to wait another 5 months. Lies! Terrible estate agents. Very pushy to grab a sale just for some commission
5/5
GoogleGreat Service with Alex. Very responsive and helpful.
Many thanks for the great 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Entwistle Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
