Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleRecently contracted them for the sale of my home in Wavertree, it had all seemed OK, but my dealings with the Sales Progressor did not at all impress me. She read from the wrong file, she didn't seem to know what she was talking about, she seemed to be telling me what she hoped was true rather than what she knew to be. My buyer was incredibly difficult and kept not having done the things he said he had but she would just take his word for it and keep harassing me to pick dates that he was not in ready for. Though to be fair she did seem to be trying, she replied to messages after hours and did keep responding rather than just going silent. I got there in the end but it took a lot longer than it should (about a year) and cost me a lot more money than it should.
Ultimately I payed them a lot of money to be on my side in this process and in the end it did not feel like they were. I will never be using them again.
Jennifer · 13 August 2023
★★★★★ 5/5
TrustpilotVery easy to deal with
Very easy to deal with. House sold for asking price within 3 months.
Julie · 26 February 2026
★★★★★ 5/5
TrustpilotSue (Formby)
Sue (Formby), Anne (Crosby) & Mike (Crosby) have been nothing short of amazing throughout this whole process. The Vendors of the property were absolutely awful to deal with, from asking for cash payments to pay their potential rental costs to refusing to move resulting in losing a buyer, however the 3 wonderful people persevered to make our dream happen. Sue, Anne and Mike you are all fabulous and I hope your boss is reading this and rewards you all for your on-going determination and excellent customer service. If you guys had not worked tirelessly displaying such excellent negotiation skills I am under no illusion this purchase would never have happened. Abode also found the new buyer for our property, even though it was not for sale with them at the time. What more can I say!!!!!Never in my house buying experience have I ever been happy to pay my Estate Agency fees.....definitely money well spent! If you are looking for a quality agent to sell your property then look no further. Top notch service from start to finish, goes the extra mile and above all lovely people. 1000% recommended !!!!
Alison · 22 July 2023
★★★★★ 5/5
TrustpilotHuge thanks to Leslie
Had the pleasure of Lesley dealing with our account. She went more than the extra mile and was kind and compassionate to me during a very difficult period. I wouldn’t have got through it without her and will be forever grateful. This lady was outstanding and a valuable employee. Every company should have a Leslie x
Michael · 27 October 2022
Agent replied · 17 June 2024
Lovely words for our valued staff, thank you for a great review Michael it is appreciated!
★★★★★ 5/5
TrustpilotProfessional and Efficient Letting Agent
Having dealt with a number of letting agents over the years, Abode/Lynsey Blackburn have been the most efficient and professional I have worked with to date!
Paul · 27 October 2025
★★★★★ 5/5
TrustpilotQuick sale, great price and incredible service
Abode have been absolutely brilliant from beginning to end. They got the flat on the market quickly and marketed to the right people to get it sold within 2 days and significantly over asking price. They were also invaluable in progressing the sale when there were issues with solicitors, and they were always happy to speak to me on the phone or answer emails. I honestly can't recommend them highly enough, and I'll definitely use them again.
Omawdsley · 19 September 2023
★★★★★ 5/5
TrustpilotAbode have been absolutely brilliant…
Abode have been absolutely brilliant from start to finish during the process of buying my first house. They have been quick to respond with any questions I have and helped to ease any trepidation during the last few months. Overall I'd massively recommend them, they have a great team and definitely work towards the customers interests 100%. I've had mixed experiences with other estate agents in the past but I speak with experience that Abode are definitely trustworthy.
Daniel · 12 August 2023
★★★★★ 5/5
TrustpilotProfessional and Effective
We switched from an agent who had made promises they could not keep and provided a sub-standard service. Abode was the reverse. No false promises but definite effort to market and sell the house. It paid off. Attentive, friendly and helpful service. Unlike the previous agent, who promised to provide accompanied viewings when we were at work, Abode took much of the strain out of what is undoubtedly a stressful time. Very pleased with our choice to switch.
William · 2 August 2023
★★★★★ 5/5
TrustpilotI recently moved into a new house and I…
I recently moved into a new house and I couldn't have done it without the help of my letting agent Amanda. She was incredibly helpful and efficient throughout the whole process. Really responsive throughout the process and was always contactable, I was really impressed with the level of service that I received from my letting agent. They were always available to answer my questions and they went above and beyond to make sure that my move was as smooth as possible. I would definitely recommend them to anyone who is looking for a new place to live.
Ben · 5 June 2023
★★★★★ 5/5
TrustpilotVery professional service
Very professional service , thank you to Louise and team
Andrea · 11 September 2024
★★★★★ 5/5
TrustpilotA Great Team at Abode
I can't speak highly enough about the team at Abode especially working with Liz and Stacie!
Paul · 13 January 2026
★★★★★ 5/5
TrustpilotThe Number 1 Estate Agent in The North West
We appointed Abode Group (NW) Ltd for the sale of our property. We had the pleasure of meeting the Senior Negotiator Sue Leonard. She has helped us enormously in trying to secure us a buyer, her tenacity and personality go hand in hand. She has always made herself available for us, and we would recommend to anyone, if you have a property to sell or to buy Sue will do her endeavour best to work with you. You can count on her.
David · 22 May 2023
★★★★★ 5/5
TrustpilotPositive Experience!
Louise helped us to complete everything quickly and kept us updated throughout the process!
Daniel · 21 January 2026
★★★★★ 5/5
TrustpilotProfessional service
Impressive professional service from Louise (Crosby branch) in finding us new tenants for a local property. Made the whole thing hassle free. Would definitely use/recommend Abode again
Francis · 30 July 2024
Agent replied · 24 August 2024
Thank you for your great review Francis, we will ensure Louise is informed of your kind words and we hope to deal with you again in the future. Take care!
★★★★★ 5/5
TrustpilotOutstanding!!!
Olivia & Louise were amazing every step of the way. Olivia is friendly, helpful and efficient. I can recommend Abode for a seamless letting journey.
Zena · 2 October 2023
★★★★★ 1/5
TrustpilotAvoid this estate agents at all costs
Avoid this estate agents they are conditional sellers only.
Carice · 19 February 2026
★★★★★ 1/5
GoogleAVOID
These guys are OVER PRICING PROPERTIES far higher than what they can sell them …
Amar · 16 December 2025
★★★★★ 5/5
TrustpilotExcellent job again…!!!
I have just let two properties let with Abode through Amanda/Lyndsey - one in Widnes and the other in L14. I have used about half a dozen other agents over the last couple of years whilst investing in property and I have found them to be the best and will continue to use them in the future and would encourage anyone else who is having problems with there agent to switch to them… excellent job…👊🏼
Neil · 28 June 2023
★★★★★ 5/5
TrustpilotConsidering selling a property, I recommend Abode
I found all the team at Abode to be professional, knowledgeable and helpful. They kept us advised on an ongoing basis, which is very important when trying to sell a property. I am happy to recommend Abode to anyone considering selling their property. I have sold many properties in the past and Abode’s service stands out as being better than most.
Jude · 3 May 2024
★★★★★ 5/5
TrustpilotStaff member very professional and went…
Staff member very professional and went out of her way to make it happen in a very short period of time
Patrick · 16 October 2025
★★★★★ 5/5
TrustpilotWould absolutely recommend!
Couldn't have made the move any better. They were approachable and supportive and understand the stresses of moving. Can't recommend enough
M · 15 October 2025
★★★★★ 5/5
TrustpilotWhat a great experience!
What a great experience from initial contact for viewing the property through to receiving my keys and moving in. Attention to detail, prompt replies to my queries, efficient no hassle process all provided by Louise (Crosby Branch). An organisation that actually cares about it's tenants. Would highly recommend them to anybody looking to rent.
Peter · 28 August 2024
★★★★★ 5/5
TrustpilotThanks to Amanda who was always quick…
Thanks to Amanda who was always quick to reply to my emails and was very pleasant. Amanda made the whole process easy and hassle free, thank you!
Hayley · 2 May 2023
★★★★★ 5/5
TrustpilotLongstanding landlord and agent relationship …
Longstanding landlord and agent relationship- As always Abode were great to work with fast efficient and well organised thank you Katrina always a pleasure to work with you
Barbara · 5 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
