Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotCrosby Branch Do Not Use
Crosby branch are appalling and so unprofessional. Lost a set of my house keys, no apology, actively selling another property to a couple viewing mine )caught on Ring Door bell), then the manager Mike, reduces the price of my property without telling me 🤬In fact a set of keys was dropped off with Rachel on Friday 2nd August just after lunch. Witnessed by Sam
Trish · 5 August 2024
Agent replied · 24 August 2024
Dear Trish, taking a look at your property we do not hold keys as viewing arrangements are dealt with via an alternative method. I have passed your comments to management and you will be contacted shortly to discuss any issues you may have and we can hopefully resolve them for you. Take care, Abode.
★★★★★ 5/5
TrustpilotGreat team
Everything from start to finish was a great experience. All my questions were replied to fast and the communication was great. Louise was so professional and done a great job and got me a Tennant with a very fast turnaround. Also thanks to Mike for sorting it out for me from the start. Thanks everyone at abode.
Jay · 30 January 2024
★★★★★ 5/5
TrustpilotHelped sell our home quickly with warmth and professionalism
Not knowing what to expect when selling a house for the first time, Helen and Sue were very helpful and professional and able to communicate well between me and the buyer. No question was too silly and the house sold very quickly. The Estate agents showing people around my home where very friendly and warm and I can't thank all of the staff enough for helping us through this experience.
Julia · 10 February 2023
★★★★★ 5/5
TrustpilotGreat experience
We sold really quickly and it was so seamless The guys who work there are so helpful they always have time for you and keep in contact So big thanks to Hollie, Lynn and Ann for all your help and Mike who came to value We went through Abode through a recommendation and we are so glad we did.
Lisa · 7 December 2023
★★★★★ 5/5
TrustpilotWhat a fabulous company to deal with
What a fabulous company to deal with, they really made the whole process stress free and I would highly recommend Abode. They listened, they understood and most of all always communicated with me. Special thanks to all but especially Sue.
SY · 15 November 2024
★★★★★ 5/5
TrustpilotOustanding
Outstanding service. Incredibly quick and efficient. Just what you need when moving home. Made everything easy for us. Olivia was amazing, and went above and beyond to provide us with a super quick service. Feeling blessed to have had such a positive experience.
Sonya · 23 September 2024
★★★★★ 5/5
TrustpilotLouise Latham
Louise was very helpful and kind nothing was too much trouble would highly recommend AbodeGave me all the information we needed for a smooth move in.
Sharon · 28 October 2023
Agent replied · 17 June 2024
Thank you for the lovely review Sharon, Louise has been informed about your lovely words.
★★★★★ 5/5
TrustpilotFantastic Estate Agents
Abode dealt with the sale of my old house and are dealing with the purchase of my new one. Throughout they have been friendly and helpful, particularly Sue Leonard, Stacie and Ann.They kept me informed, were great at giving feedback from buyers swiftly and I feel they went out of their way to help with my new purchase.I would definitely recommend them.
Tash · 4 June 2023
★★★★★ 5/5
GoogleBased on personal recommendation from a friend we chose Abode. It felt a bit of a risk as the office was located a little further from our property than we thought practical, however this was never an issue and did not impact on the …
ALISON · 16 January 2026
★★★★★ 5/5
TrustpilotLouise was really helpful throughout…
Louise was really helpful throughout the whole process of renting our new home We were kept updated and fully informed and any queries were responded to in a timely manner Would like to thank Louise for being so helpful,approachable and kind
Gill · 12 August 2024
★★★★★ 5/5
GoogleAbode were brilliant from start to finish. They supported us through a very difficult sale/purchase, kept us updated and helped us stay positive when things became stressful. Their professionalism and genuine care really stood out. We would absolutely recommend them.
Debbie · 16 February 2026
★★★★★ 5/5
Trustpilot7 stars
If there were more than 5 stars I would give them. Katrina went above and beyond to help me. Everything was clearly explained and all procedures were made simple. She replied quickly to all of my queries and was always friendly and happy to help. I would recommend the Abode Group to anyone who is looking for a professional and expert estate agents.
Lisa · 22 December 2022
★★★★★ 5/5
TrustpilotWhat a fantastic experience we've had…
What a fantastic experience we've had with Abode!
Jane · 21 September 2026
★★★★★ 5/5
TrustpilotExcellent service
Abode were brilliant from start to finish. They supported us through a very difficult sale/purchase, kept us updated and helped us stay positive when things became stressful. Their professionalism and genuine care really stood out. We would absolutely recommend them.
Debbie · 30 January 2026
★★★★★ 5/5
TrustpilotMoving from Somerset to Formby was a…
Moving from Somerset to Formby was a challenging experience, but the staff at Abode Formby , particularly Sue , were supportive, calm and professional throughout the whole purchasing process.We are extremely grateful.
Sally · 4 November 2024
★★★★★ 5/5
TrustpilotCrosby Abode
Great Service from Mike and the team at Crosby Abode. From start to finish selling our house. Always professional and always helpful. Could not fault their service. Thank you
Elaine · 17 December 2024
★★★★★ 1/5
GoogleAbysmal! Would give zero stars if I could. Found staff at Allerton branch to be rude, dishonest and unprofessional. Seemed baffled at the thought of a prospective buyer wanting to view a property. After finally getting a viewing, refused to …
SR · 16 January 2026
★★★★★ 5/5
TrustpilotLouise at Abode Crosby has been…
Louise at Abode Crosby has been brilliant in securing a new tenant in my buy to let property. She went out and valued the property the same day I called and always emailed and called me back immediately. Couldn't recommend Abode's services more. Thank you Louise.
Rosie · 23 February 2024
★★★★★ 5/5
TrustpilotOutstanding service
I cannot praise abode highly enough for their care and attention in selling my home. I would particularly like to thank Ann Roberts who went above and beyond to get the sale through despite very poor communication from lower down our chain. I am sure without Ann’s hard work and dedication the chain would have collapsed. Thank you so much Ann!
Nikki · 5 January 2023
★★★★★ 5/5
GoogleWe have been working in together with Abode for the last 6.5 years. Through many house sales and purchases plus with their management of our rental properties. They have always been fantastic to work with. They have a wonderful team at Abode who are always lovely and manage things beautifully! They go above and beyond to be helpful and are always on the ball. Thanks for everything guys!
Britta · 31 March 2025
★★★★★ 5/5
TrustpilotAs a buyer Abode have been great
As a buyer Abode have been great. The great communication and speedy responses helped the process move along quicker. All the staff I had contact with were extremely helpful and friendly.
Jen · 24 March 2026
★★★★★ 5/5
TrustpilotThank you to Lynn and Amanda for the…
Thank you to Lynn and Amanda for the great service while buying my new home. Would recommend abode to anyone purchasing or selling a property. Thank you again.
Rebecca · 27 November 2024
★★★★★ 5/5
TrustpilotAll the staff were friendly helpful and…
All the staff were friendly helpful and professional especially Ann who helped me lots of times when I was having problems with solicitor.Would definitely recommend this estate agent
Elizabeth · 27 November 2024
★★★★★ 5/5
TrustpilotA very professional company
After a very frustrating (and non-productive) time with another estate agent, I asked Abode to market a property for me. Very soon several potential buyers were found and Wendy Owen worked tirelessly with viewings and negotiations before eventually wrapping up a successful sale for me. I really wish I’d come to Abode 12 months earlier! I was so impressed by the professionalism shown that I asked Wendy to sell another property for me and once again she handled this swiftly and efficiently, which led to another rapid sale. I wouldn’t use any other estate agent now other than Abode.
Fred · 26 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
