McClelland Salter Lisburn reviews

★★★★★ 5/5

Google

I would highly recommend McClelland Salter. From the minute Julie arrived to value the house I knew she was the person to help me sell my much loved family home. Julie was so supportive throughout and with the help of Angela they sold the house very quickly and kept me in the loop at every stage of the sale. Nothing was too much trouble.

Jacqueline · 10 October 2022

★★★★★ 5/5

Google

I have now both bought and sold my apartment through McClelland Salter and the amazing staff have made the process very smooth. In particular, I would like to thank Angela and Julie for their tireless work-ethic in ensuring the proceedings were as seemless as possible. Communication was excellent and I was kept updated every step of the way. Thanks again! Conor

C · 8 January 2023

★★★★★ 1/5

Google

I’m not the type to leave negative reviews, but I strongly advise anyone considering using McClelland Salter to think twice. Our experience with them was frustrating from start to finish and resulted in a huge waste of time, money, and effort. First off, they tried to stipulate that we could only use one point of access to the property (a steep hill with a dangerous blind junction), despite us consistently communicating that we would only be interested in the property if both points of access, including the driveway, were available for regular use. Despite multiple emails and reassurances from their rental manager, Sarah Spence, no action was taken to ensure the driveway access would be clear. It wasn’t until three days before our move-in date that we found the driveway still blocked by a neighbour’s caravan. It seems ludicrous that an estate agent would try to dictate when you can or can’t use access points to a property you’re renting, especially after being told from the start that the driveway was essential. On top of this, Sarah’s attitude was completely unprofessional and patronising throughout. We were made to feel like we were being unreasonable for raising legitimate concerns about access, and her responses became increasingly dismissive. To make matters worse, we believe our age played a role in the way we were treated, as she continually spoke down to us and implied we were naive. When we tried to raise a formal complaint, we were met with the same condescending attitude, further proving that they don’t take tenant concerns seriously at all. In the end, this entire experience caused us significant stress and financial loss, as we had arranged furniture deliveries, time off work, and had family and friends rearrange their schedules to help with the move, all for nothing. I cannot stress enough how much of a waste of time and money this has been. If you value professionalism, clear communication, and not being patronised by your estate agent, do not use McClelland Salter.

Aidan · 15 October 2024

★★★★★ 5/5

Google

Absolutely brilliant estate agents very professional always kept me informed even when it was not their job.Should get 10 stars always went above and beyond.Would highly recommend.Special thanks to Julie and Matthew.

Sharon · 8 October 2024

★★★★★ 5/5

Google

I would highly recommend Julie and Angela from McClelland Salter. From the moment Julie came to value the house I knew she was the person I wanted to sell my late parents house for us. Very professional but also understanding of how sensitive and emotional this sale was for us. A fantastic service, great people to work with and would choose them again without hesitation.

Lynsey · 7 June 2022

★★★★★ 5/5

Google

Julie and Angela were beyond helpful during the process of us viewing and buying our first home. They were always on hand to answer any questions and kept us in the loop with the progress. Would highly recommend!

Judith · 26 May 2024

★★★★★ 5/5

Google

Highly recommend Matthew and the team who sold a property for me. I knew Matthew through my job and having dealt with most valuers in the area, knew they were the ones to go with. I dealt directly with Matthew and Angela. Both fab and nothing was too much trouble. Thank you for making a horrible task relatively painless.

Ellaine · 9 December 2022

★★★★★ 5/5

Google

I would have no hesitation in recommending the services of McClelland Salter Estate Agents. From initial contact to completion of sale, they were professional, extremely helpful and went the extra mile in terms of their service. Special thanks to Julie and Angela for all their help and support. You were a pleasure to deal with.

Lorraine · 9 March 2023

★★★★★ 5/5

Google

Many thanks to Julie, Angela and the rest of team at McClelland Salter. The process of selling our house was carried out with great professionalism from start to completion and their level of communication through out was fantastic. We would highly recommend them to anyone looking to put their property on the market.

Andrew · 9 March 2023

★★★★★ 5/5

Google

I’ve rented from McClelland Salter when I first got married in 2012 and have used other agents since and I can honestly say that they standout as the best in the business. You and the property are well looked after. I recently purchased …

David · 15 October 2025

★★★★★ 5/5

Google

Just purchased a house from mcclelland and salter and we couldn't fault them, they were efficient and anything we needed was dealt with swiftly. The guy who also showed us around not once but twice was fantastic also and great craic. Thanks to Julie and her amazing team 😀 …

Lee · 17 May 2023

★★★★★ 5/5

Google

Matthew and Angela were great throughout the process of me selling my parents home! They kept me well informed and updated with regards to viewers and Matthew continually kept me updated through to completion! Would highly recommend !

Charlotte · 13 June 2025

★★★★★ 5/5

Google

Looked after our property seamlessly for 17 years after we emigrated. I think our property was vacant for less than 6 months total out of these years. They took all the hassle away from being an overseas based owner. Repairs and maintenance were prompt and very reasonably priced. We finally sold it this year and we were very happy with their advice, communication and pricing throughout the whole process.

P · 1 December 2024

★★★★★ 5/5

Google

My husband and I would 100% recommend McClelland Salter - especially Angela who went over and beyond. From the evaluation, to the brochure and photos, and keeping us up to date during the process - everything was professional and well communicated. Angela kept us up to date at all times. We will definitely use McClelland in the future.

P · 7 June 2022

★★★★★ 5/5

Google

I had listed my house with another agent and it was a bad experience ending with them forgetting to relist my property. I contacted other estate agents and all they wanted to do was pick up where my last agent left off. Not McClelland Salter they treated me as a new client, came out and revalued my house, assured me things would be different and they were. One week after listing I went sale agreed, with more money and effortless took me through the rest of the process. They keep in touch with every aspect of the sale from start to finish, something I was lacking with my original agent. I can't recommend them enough and would definitely be using them again if I ever need to. Thanks to the team

Helen · 26 May 2024

★★★★★ 5/5

Google

Excellent service. I would highly recommend McCelland-Salter. The staff were always very polite and helpful. My house sold promptly and without any issues thanks to their service.

Emily · 15 February 2026

★★★★★ 5/5

Google

Great experience purchasing with the team at McClelland Salter! Very easy process, kept up to date from start to finish. Matt was extremely efficient and made my life very easy. I would 100% recommend these guys if you are considering selling or purchasing your next property!

ANDREW · 16 June 2023

★★★★★ 5/5

Google

What a great estate agent, from first contact we found them really helpful and friendly but with an obvious professional attitude and knowledge. Property transactions have a tendency to be tricky at times, there are many things which can …

Garry · 15 October 2025

★★★★★ 5/5

Google

Excellent service from McClelland Salter Estate Agents! The team was professional, approachable, and very efficient throughout the entire process. They made everything clear and straightforward, keeping me updated every step of the way. I’m very happy with the experience and would highly recommend them to anyone looking for a reliable estate agent.

Abujour · 1 April 2026

★★★★★ 5/5

Google

Recent sale has been excellently handled. Dealt mostly with Julie who was super efficient, friendly, kept me up to date on a daily basis if needed and was very reassuring. I completely trusted her judgement and experience. Cannot recommend them highly enough.

Pauline · 15 September 2025

★★★★★ 5/5

Google

Fabulous estate agents that were excellent with communication and always very friendly! Angela was always available when we needed her and was very understanding :) Thank you very much!

Sarah · 26 May 2024

★★★★★ 5/5

Google

Thank you Julie and Angela for all of your help in buying our home! We're delighted with our new property. Angela was always at the end of the phone to keep us updated on progress! Thanks for everything, would highly recommend buying your next home with McClelland Salter!

Jodie · 18 December 2024

★★★★★ 5/5

Google

Another property transaction with Julie and her team at M&S handled with professionalism despite legal hurdles to get over caused by others they kept the communication going and held things together until we got over the line. If you want to buy sell or rent a property I would highly recommend McClelland and Salter

James · 7 June 2022

★★★★★ 5/5

Google

Julie and Angela were brilliant to deal with, very understanding and helpful, nothing was too much bother. From the day of valuation to the completion date I was kept well informed during the whole process. They were a pleasure to deal with and I would highly recommend them without hesitation.

Colin · 10 October 2022