Trusted Agent profile

McClelland Salter Lisburn reviews

β˜…β˜…β˜…β˜…β˜… Excellent

342 reviews across 1 platform

12 Bachelors Walk, Lisburn, BT28 1XJ

McClelland Salter's Lisburn office at 12 Bachelors Walk is rated 4.8 out of 5 across 342 reviews on 1 platform, including 342 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

342

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for McClelland Salter, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lisburn office, from every platform, shown as written. First names only.

5/5

Google

I couldnt recommend McClelland Salter enough - particularly Matthew. I was purchasing a house via McClelland Salter - it was a tricky sale and I can say that Matthew and the team went above and beyond to navigate the many challenges and help get it across the line. Matthew was highly responsive throughout the process.

CRAIG Β· 15 February 2026

Agent replied Β· 15 April 2026

Was definitely worth hanging in there Craig what fantastic house. We wish you and Jessica many happy years in your fabulous new home.

5/5

Google

Having previously bought my home through McClelland Salter and seeing first hand the work they do from the buyers end, I wanted them to be the ones to sell my home. Angela and Matthew were great throughout the whole process, always responsive and quick to act and follow up when issues arose through the process. Highly recommend!

James Β· 15 October 2025

Agent replied Β· 15 April 2026

We really appreciate you selling with us as well as purchasing, hopefully we can do further business in the future. Best wishes

5/5

Google

The experience of selling with McClelland Salter is second too none. Matthew was very professional, efficient and kept in contact continuously during the process. I would highly recommend McClelland Salter if you are selling or purchasing a property.

Paula Β· 15 March 2026

Agent replied Β· 15 April 2026

Thank you Paula we do work hard on providing the best service we can many thanks for your review.

5/5

Google

I can't recommend McClelland Salter highly enough. After learning the hard way just how important it is to have a professional and trustworthy estate agent, I knew it was time to make a change following a disappointing experience with another agency in Lisburn. From my first conversation with Angela and Julie, I knew I had made the right choice. Julie provided a realistic price range for my home and explained the reasoning behind it, unlike my previous agent, who inflated the price just to win my business. Angela and Julie were honest, transparent, and handled everything with exceptional professionalism, even though I wasn’t always the easiest client to work with. Thanks to Ian’s expertise in showcasing the key features of my home, without being overbearing, my house sold within a month. Rather than just letting people wander through, he took the time to actively highlight the property’s strengths. McClelland Salter also ensured that every potential buyer was either ready to purchase or had their own homes listed, saving me from wasting time on non-serious viewers. In conclusion, I can’t thank the team at McClelland Salter enough. A special thanks to Julie, Angela, Ian, Matthew, and Zoe for all their incredible hard work in selling my house. Thank you! 😊

K Β· 1 October 2024

Agent replied Β· 22 December 2024

Thank you for the lovely review John, we really enjoyed working with you and helping to restore you faith in estate agents. Good luck in your new home

5/5

Google

We recently purchased a property for sale through McClelland & Salter and were really happy with the communication and efficiency of the team. Julie went over and above to ensure we were updated throughout the process in a timely manner and was so lovely and approachable! Would highly recommend.

Emma Β· 15 September 2025

Agent replied Β· 15 April 2026

Thank you for your comments Emma. We hope you are loving your new home and your new baby is settling well. XX

5/5

Google

I used this company both for letting a property and then finally selling the same property. I can't rate them enough for both aspects. They kept me informed along the way at every stage of the selling process and both Julie and Angela were amazing. They both knew the market so well locally and wouldn't hesitate in recommending them! I think I was quite a 'needy' customer at times but their patience and commitment in responding to telephone calls was exceptional. Thanks again!

ChrisD Β· 27 July 2024

Agent replied Β· 22 October 2024

Delighted we came to a successful conclusion Chris its always been a pleasure working with you. x

5/5

Google

I have been dealing with McClelland Salter over the past year or so in relation to rental of a property and then the subsequent sale. I have nothing but praise for their expertise and professionalism in both the rental and sale markets. I mostly dealt with Sarah and then Matthew and both were exceptionally helpful and friendly guiding me through the process seamlessly. Would definitely recommend this Estate Agent πŸ‘πŸ₯‡

David Β· 22 November 2024

Agent replied Β· 22 December 2024

Thank you David, managing a family home is never easy for those involved so we were glad that we could take a little stress out of the situation

5/5

Google

Highly recommend McClelland Salter. Julie Gibson was fantastic and guided me through the whole process, keeping me informed and updated every step of the way.

Chris Β· 15 February 2026

Agent replied Β· 15 April 2026

Delighted you got such a fantastic property good luck xx

5/5

Google

Absolutely thrilled with the outstanding service we received from McClelland Salter throughout our journey as first-time buyers. Out of the 20 houses we viewed, three were managed by McClelland Salter, and their service was leaps and bounds above the rest. Angela was an absolute gem, consistently available and incredibly kind throughout the entire process. Thanks to her and the team, Tierna and I are now happily settled in our new home. We wholeheartedly recommend doing business with McClelland Salter, they truly go above and beyond!

Noah Β· 29 March 2024

Agent replied Β· 24 August 2024

You bought a fabulous home Noah and we were delighted to help you and Tiernan throughout the process, we obviously aren't bias but have to agree Angela is an absolute gem!

5/5

Google

We had such a brilliant and helpful experience from McClelland Salter when we were buying our new home. Angela was brilliant and went above and beyond for us with any queries we had and helped to keep things moving. …

Blake Β· 15 September 2025

Agent replied Β· 15 April 2026

We are delighted you bought such a beautiful home, Angela is hoping for an invite to your fabolous outdoor kitchen LOL. Best wishes

5/5

Google

I became a landlord approximately 18 years ago when I had to let 2 family properties. I went to McClelland Salter and have continued to use them for the management of the houses. I recently sold the 2nd property. Matthew and the team all over the years have been a tower of strength, helping me with all aspects of being a landlord and of selling the property. I would definitely recommend the team for lettings and sales and want to thank them for all their help. Glynis Jess

Glynis Β· 14 November 2023

Agent replied Β· 2 January 2024

We have always enjoyed working with you, please keep in touch.

5/5

Google

Highly recommend McClelland Salter. Matthew and Angela were brilliant throughout and communicated with us at every step of the process when selling our house.

Pauline Β· 15 December 2025

Agent replied Β· 15 April 2026

Thank you for selling with us Pauline and for your very kind review.

5/5

Google

Absolute pleasure from start to finish, Julie was so helpful from our viewing to all of the follow ups after and making sure everything went smoothly, and Sarah has been so amazing at telling us what we need to do for our rental property, we have never felt so looked after by anyone, cannot recommend McClelland Salter enough, literally have the home of our dreams.

Tom Β· 25 July 2024

Agent replied Β· 22 October 2024

Delighted we were able to help you through the process. X

5/5

Google

McClelland Salter were great to deal with, in particular Julie Gibson who was amazing. From the first moment she inspired confidence and enthusiasm in selling our property in Woodland Avenue which has been on the market for almost 2 yrs. Julie had it sale agreed weeks. She was in constant contact with us giving us updates and feedback. She is an expert as she's from the area. Highly recommended for anyone in the greater Lisburn area looking a personal professional service. 5 Stars for Julie!

Michael Β· 14 March 2025

5/5

Google

Absolutely fabulous! Julie, Angela, Ian and the rest of the team have been amazing. It has been nice to have an estate agent that cares about you as a person, instead of a component in a sale. I am thrilled to be moving into our first home but when (if) I move again they’ll be the first people I ring! Highly recommend.

ZoΓ« Β· 15 February 2026

Agent replied Β· 15 April 2026

Thank you for your review Zoe. Good luck in your gorgeous new home. xx

5/5

Google

After the death of my father, the family was left with a house to sell. Not being from the area I spoke with a number of people with regards their experiences of local estate agents. The majority of people recommended McClelland Salter. With my hand on heart I can truthfully say we made the correct choice by selecting Matthew and team. Their knowledge, professionalism and dedication was outstanding. At all times from first walk through right up to exchange of keys, both him and his team kept the family updated every step and were very helpful with any questions or enquiries we had. I would recommend to anyone in the area to contact Matthew and his team at McClelland and Salters. Thank you for all your help and support during what was a difficult time. Thanks Thomas Anderson

Ivan Β· 7 July 2023

Agent replied Β· 29 October 2023

Thank you for selling with us Ivan, sorry it was under such difficult times. Best wishes.

5/5

Google

I was on the purchasing side of my experience with McClelland Salter who were acting for the seller. Julie Gibson and team were fantastic. Excellent communication led to me getting the house of my dreams. It was the smoothest transaction thanks to the agents and the wonderful seller. Six months in to my new house and I couldn't be happier.

Rebecca Β· 25 June 2024

Agent replied Β· 24 August 2024

We are delighted that you are so happy in your gorgeous new home, definitely a bit of house envy from us lol! Thank you for taking the time to leave a review x

5/5

Google

Very thankful to Matthew and team for helping us with our recent house purchase! Matthew was very responsive, understanding and willing to work with us thoughout the entire purchase process, even offering cups of tea while he helped us get into the house on completion day. Thanks all!

Edward Β· 1 December 2024

Agent replied Β· 22 December 2024

We were delighted to help you through the process, now you have your dream home we don't thing you will move again but if you do don't forget your favourite estate agent lol!

5/5

Google

I would highly recommend McClelland Salter Estate Agents. Our family have used them for years and get the same high standard of service. My house went on the market and was sold within 2 weeks and I have to say the whole process went extremely smoothly thanks to McClelland Salter. Thank you to Julie, Angela and the team for everything. You made things so much easier and were sensitive to our situation having lost our parents.

Trina Β· 8 May 2023

Agent replied Β· 7 June 2023

Thank you for selling with us Trina, it is always a pleasure working with your family. Good luck in your new home x

5/5

Google

I dealt with Sarah Spence who helped me to secure a rental property. I have rented through a number of agents and can honestly say Sarah & McClelland Salter are the best agency I have ever dealt with. After having a bad experience with a number of agencies, Sarah was the only person to actually take the time to listen to me and respond and help me find the perfect apartment for myself and my daughter. Cannot recommend this estate agents and Sarah enough! Thanks so much

Seana Β· 9 November 2022

Agent replied Β· 7 June 2023

Thank you for your review, we are delighted you are happy your experience with McClelland Salter. We wish you all the best in your new home.

5/5

Google

Now we've settled into our new home I would like to take the time to say a huge thank you to Julie and the team. We have had a long process with many complications outside of the agents control. However, Julie was always at the other end of the phone to answer all questions and help chasing up paperwork. We camped out in January for our house and Julie provided fresh baked goods and juice in the morning and also payed for pizza for us in the evening. We even received a little goodie bag of gifts on the day we picked up our keys. Thank you from my family and our new home.

Una Β· 9 November 2022

Agent replied Β· 7 June 2023

Glad the camping out paid off, it was a long weekend but the craic was great. We are delighted that you are enjoying your new home.

5/5

Google

We've had a brilliant experience finding a beautiful rental property to live in thanks to Sarah Spence at McClelland Salter. We needed to leave our previous property at very short notice due to the property becoming uninhabitable. It has taken less than a fortnight from application to moving in to our new home! Communications from Sarah have been fantastic at every stage and she has gone over and above to problem solve and to help us; including coming into work early on a Monday morning to help us get our leases signed and keys picked up in time for our removal company arriving at 9am! We also found Ian who showed the property very friendly and helpful. McClelland Salter have managed to turn what was an unpleasant and stressful situation into a lovely start to a new chapter in our lives. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value

Heather Β· 25 August 2022

Agent replied Β· 7 June 2023

Hi Heather Thank you for this wonderful review.

5/5

Google

I just bought my first house through McClelland Salter, and the staff were very friendly, helpful and quick to respond. During the whole process Julie regularly checked in to see if I had any queries and to provide updates. She was extremely helpful in addressing any of my questions. Would highly recommend.

E Β· 15 February 2026

Agent replied Β· 15 April 2026

Thank you Ernst for buying your first home with McClelland Salte, best wishes.

5/5

Google

Thank you to Julie and the team at McClelland Salter for taking the stress out of selling our house. This is the fourth time we have sold a house using McClelland Salter; on each occasion every member of staff we have dealt with has been professional yet friendly. Keep up the great work, I wouldn’t sell my house through any other estate agents! Thank you!

Nicola Β· 21 November 2023

Agent replied Β· 2 January 2024

We really appreciate your work and always enjoy working with your family.

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Questions about McClelland Salter Lisburn

How many reviews does McClelland Salter Lisburn have?

McClelland Salter's Lisburn office has 342 reviews across 1 platform: 342 on Google.

What is McClelland Salter Lisburn's rating?

McClelland Salter Lisburn is rated 4.8 out of 5 across all 342 reviews, and 4.8 out of 5 on Google from 342 reviews.

Has McClelland Salter won any awards?

Yes. In The Trusted Agent 2026 awards: McClelland Salter, Lisburn won Trusted Agent.

Where is McClelland Salter's Lisburn office?

McClelland Salter Lisburn, 12 Bachelors Walk, Lisburn, BT28 1XJ.

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