Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
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5/5
GoogleI couldnt recommend McClelland Salter enough - particularly Matthew. I was purchasing a house via McClelland Salter - it was a tricky sale and I can say that Matthew and the team went above and beyond to navigate the many challenges and help get it across the line. Matthew was highly responsive throughout the process.
CRAIG Β· 15 February 2026
Agent replied Β· 15 April 2026
Was definitely worth hanging in there Craig what fantastic house. We wish you and Jessica many happy years in your fabulous new home.
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5/5
GoogleHaving previously bought my home through McClelland Salter and seeing first hand the work they do from the buyers end, I wanted them to be the ones to sell my home. Angela and Matthew were great throughout the whole process, always responsive and quick to act and follow up when issues arose through the process. Highly recommend!
James Β· 15 October 2025
Agent replied Β· 15 April 2026
We really appreciate you selling with us as well as purchasing, hopefully we can do further business in the future. Best wishes
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5/5
GoogleThe experience of selling with McClelland Salter is second too none. Matthew was very professional, efficient and kept in contact continuously during the process. I would highly recommend McClelland Salter if you are selling or purchasing a property.
Paula Β· 15 March 2026
Agent replied Β· 15 April 2026
Thank you Paula we do work hard on providing the best service we can many thanks for your review.
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5/5
GoogleI can't recommend McClelland Salter highly enough. After learning the hard way just how important it is to have a professional and trustworthy estate agent, I knew it was time to make a change following a disappointing experience with another agency in Lisburn.
From my first conversation with Angela and Julie, I knew I had made the right choice. Julie provided a realistic price range for my home and explained the reasoning behind it, unlike my previous agent, who inflated the price just to win my business.
Angela and Julie were honest, transparent, and handled everything with exceptional professionalism, even though I wasnβt always the easiest client to work with.
Thanks to Ianβs expertise in showcasing the key features of my home, without being overbearing, my house sold within a month.
Rather than just letting people wander through, he took the time to actively highlight the propertyβs strengths.
McClelland Salter also ensured that every potential buyer was either ready to purchase or had their own homes listed, saving me from wasting time on non-serious viewers.
In conclusion, I canβt thank the team at McClelland Salter enough. A special thanks to Julie, Angela, Ian, Matthew, and Zoe for all their incredible hard work in selling my house. Thank you! π
K Β· 1 October 2024
Agent replied Β· 22 December 2024
Thank you for the lovely review John, we really enjoyed working with you and helping to restore you faith in estate agents. Good luck in your new home
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5/5
GoogleWe recently purchased a property for sale through McClelland & Salter and were really happy with the communication and efficiency of the team. Julie went over and above to ensure we were updated throughout the process in a timely manner and was so lovely and approachable! Would highly recommend.
Emma Β· 15 September 2025
Agent replied Β· 15 April 2026
Thank you for your comments Emma. We hope you are loving your new home and your new baby is settling well. XX
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5/5
GoogleI used this company both for letting a property and then finally selling the same property. I can't rate them enough for both aspects. They kept me informed along the way at every stage of the selling process and both Julie and Angela were amazing. They both knew the market so well locally and wouldn't hesitate in recommending them! I think I was quite a 'needy' customer at times but their patience and commitment in responding to telephone calls was exceptional. Thanks again!
ChrisD Β· 27 July 2024
Agent replied Β· 22 October 2024
Delighted we came to a successful conclusion Chris its always been a pleasure working with you. x
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5/5
GoogleI have been dealing with McClelland Salter over the past year or so in relation to rental of a property and then the subsequent sale. I have nothing but praise for their expertise and professionalism in both the rental and sale markets. I mostly dealt with Sarah and then Matthew and both were exceptionally helpful and friendly guiding me through the process seamlessly. Would definitely recommend this Estate Agent ππ₯
David Β· 22 November 2024
Agent replied Β· 22 December 2024
Thank you David, managing a family home is never easy for those involved so we were glad that we could take a little stress out of the situation
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5/5
GoogleHighly recommend McClelland Salter. Julie Gibson was fantastic and guided me through the whole process, keeping me informed and updated every step of the way.
Chris Β· 15 February 2026
Agent replied Β· 15 April 2026
Delighted you got such a fantastic property good luck xx
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5/5
GoogleAbsolutely thrilled with the outstanding service we received from McClelland Salter throughout our journey as first-time buyers. Out of the 20 houses we viewed, three were managed by McClelland Salter, and their service was leaps and bounds above the rest.
Angela was an absolute gem, consistently available and incredibly kind throughout the entire process. Thanks to her and the team, Tierna and I are now happily settled in our new home. We wholeheartedly recommend doing business with McClelland Salter, they truly go above and beyond!
Noah Β· 29 March 2024
Agent replied Β· 24 August 2024
You bought a fabulous home Noah and we were delighted to help you and Tiernan throughout the process, we obviously aren't bias but have to agree Angela is an absolute gem!
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5/5
GoogleWe had such a brilliant and helpful experience from McClelland Salter when we were buying our new home. Angela was brilliant and went above and beyond for us with any queries we had and helped to keep things moving. β¦
Blake Β· 15 September 2025
Agent replied Β· 15 April 2026
We are delighted you bought such a beautiful home, Angela is hoping for an invite to your fabolous outdoor kitchen LOL. Best wishes
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5/5
GoogleI became a landlord approximately 18 years ago when I had to let 2 family properties. I went to McClelland Salter and have continued to use them for the management of the houses.
I recently sold the 2nd property. Matthew and the team all over the years have been a tower of strength, helping me with all aspects of being a landlord and of selling the property.
I would definitely recommend the team for lettings and sales and want to thank them for all their help. Glynis Jess
Glynis Β· 14 November 2023
Agent replied Β· 2 January 2024
We have always enjoyed working with you, please keep in touch.
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5/5
GoogleHighly recommend McClelland Salter. Matthew and Angela were brilliant throughout and communicated with us at every step of the process when selling our house.
Pauline Β· 15 December 2025
Agent replied Β· 15 April 2026
Thank you for selling with us Pauline and for your very kind review.
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5/5
GoogleAbsolute pleasure from start to finish, Julie was so helpful from our viewing to all of the follow ups after and making sure everything went smoothly, and Sarah has been so amazing at telling us what we need to do for our rental property, we have never felt so looked after by anyone, cannot recommend McClelland Salter enough, literally have the home of our dreams.
Tom Β· 25 July 2024
Agent replied Β· 22 October 2024
Delighted we were able to help you through the process. X
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5/5
GoogleMcClelland Salter were great to deal with, in particular Julie Gibson who was amazing. From the first moment she inspired confidence and enthusiasm in selling our property in Woodland Avenue which has been on the market for almost 2 yrs. Julie had it sale agreed weeks.
She was in constant contact with us giving us updates and feedback. She is an expert as she's from the area. Highly recommended for anyone in the greater Lisburn area looking a personal professional service. 5 Stars for Julie!
Michael Β· 14 March 2025
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5/5
GoogleAbsolutely fabulous! Julie, Angela, Ian and the rest of the team have been amazing. It has been nice to have an estate agent that cares about you as a person, instead of a component in a sale. I am thrilled to be moving into our first home but when (if) I move again theyβll be the first people I ring! Highly recommend.
ZoΓ« Β· 15 February 2026
Agent replied Β· 15 April 2026
Thank you for your review Zoe.
Good luck in your gorgeous new home. xx
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5/5
GoogleAfter the death of my father, the family was left with a house to sell. Not being from the area I spoke with a number of people with regards their experiences of local estate agents. The majority of people recommended McClelland Salter. With my hand on heart I can truthfully say we made the correct choice by selecting Matthew and team. Their knowledge, professionalism and dedication was outstanding. At all times from first walk through right up to exchange of keys, both him and his team kept the family updated every step and were very helpful with any questions or enquiries we had. I would recommend to anyone in the area to contact Matthew and his team at McClelland and Salters.
Thank you for all your help and support during what was a difficult time.
Thanks
Thomas Anderson
Ivan Β· 7 July 2023
Agent replied Β· 29 October 2023
Thank you for selling with us Ivan, sorry it was under such difficult times.
Best wishes.
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5/5
GoogleI was on the purchasing side of my experience with McClelland Salter who were acting for the seller. Julie Gibson and team were fantastic. Excellent communication led to me getting the house of my dreams. It was the smoothest transaction thanks to the agents and the wonderful seller. Six months in to my new house and I couldn't be happier.
Rebecca Β· 25 June 2024
Agent replied Β· 24 August 2024
We are delighted that you are so happy in your gorgeous new home, definitely a bit of house envy from us lol! Thank you for taking the time to leave a review x
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5/5
GoogleVery thankful to Matthew and team for helping us with our recent house purchase! Matthew was very responsive, understanding and willing to work with us thoughout the entire purchase process, even offering cups of tea while he helped us get into the house on completion day. Thanks all!
Edward Β· 1 December 2024
Agent replied Β· 22 December 2024
We were delighted to help you through the process, now you have your dream home we don't thing you will move again but if you do don't forget your favourite estate agent lol!
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5/5
GoogleI would highly recommend McClelland Salter Estate Agents. Our family have used them for years and get the same high standard of service. My house went on the market and was sold within 2 weeks and I have to say the whole process went extremely smoothly thanks to McClelland Salter. Thank you to Julie, Angela and the team for everything. You made things so much easier and were sensitive to our situation having lost our parents.
Trina Β· 8 May 2023
Agent replied Β· 7 June 2023
Thank you for selling with us Trina, it is always a pleasure working with your family. Good luck in your new home x
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5/5
GoogleI dealt with Sarah Spence who helped me to secure a rental property. I have rented through a number of agents and can honestly say Sarah & McClelland Salter are the best agency I have ever dealt with. After having a bad experience with a number of agencies, Sarah was the only person to actually take the time to listen to me and respond and help me find the perfect apartment for myself and my daughter. Cannot recommend this estate agents and Sarah enough! Thanks so much
Seana Β· 9 November 2022
Agent replied Β· 7 June 2023
Thank you for your review, we are delighted you are happy your experience with McClelland Salter. We wish you all the best in your new home.
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5/5
GoogleNow we've settled into our new home I would like to take the time to say a huge thank you to Julie and the team. We have had a long process with many complications outside of the agents control. However, Julie was always at the other end of the phone to answer all questions and help chasing up paperwork. We camped out in January for our house and Julie provided fresh baked goods and juice in the morning and also payed for pizza for us in the evening. We even received a little goodie bag of gifts on the day we picked up our keys. Thank you from my family and our new home.
Una Β· 9 November 2022
Agent replied Β· 7 June 2023
Glad the camping out paid off, it was a long weekend but the craic was great. We are delighted that you are enjoying your new home.
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5/5
GoogleWe've had a brilliant experience finding a beautiful rental property to live in thanks to Sarah Spence at McClelland Salter. We needed to leave our previous property at very short notice due to the property becoming uninhabitable. It has taken less than a fortnight from application to moving in to our new home!
Communications from Sarah have been fantastic at every stage and she has gone over and above to problem solve and to help us; including coming into work early on a Monday morning to help us get our leases signed and keys picked up in time for our removal company arriving at 9am!
We also found Ian who showed the property very friendly and helpful.
McClelland Salter have managed to turn what was an unpleasant and stressful situation into a lovely start to a new chapter in our lives. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
Heather Β· 25 August 2022
Agent replied Β· 7 June 2023
Hi Heather
Thank you for this wonderful review.
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5/5
GoogleI just bought my first house through McClelland Salter, and the staff were very friendly, helpful and quick to respond. During the whole process Julie regularly checked in to see if I had any queries and to provide updates. She was extremely helpful in addressing any of my questions. Would highly recommend.
E Β· 15 February 2026
Agent replied Β· 15 April 2026
Thank you Ernst for buying your first home with McClelland Salte, best wishes.
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5/5
GoogleThank you to Julie and the team at McClelland Salter for taking the stress out of selling our house. This is the fourth time we have sold a house using McClelland Salter; on each occasion every member of staff we have dealt with has been professional yet friendly. Keep up the great work, I wouldnβt sell my house through any other estate agents! Thank you!
Nicola Β· 21 November 2023
Agent replied Β· 2 January 2024
We really appreciate your work and always enjoy working with your family.
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