Trusted Agent profile Β· Lisburn

McClelland Salter Lisburn reviews

β˜…β˜…β˜…β˜…β˜… Excellent

342 reviews across 1 platform

12 Bachelors Walk, Lisburn, BT28 1XJ

McClelland Salter's office in Lisburn, at 12 Bachelors Walk, is rated 4.8 out of 5 across 342 reviews on 1 platform, including 342 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

342

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for McClelland Salter, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lisburn office, from every platform, shown as written. First names only.

5/5

Google

We have just sold our house with McClelland and Salter and the whole team was outstanding in their professionalism and communication. A special shout out to Julie Gibson who gave us very valuable advice and support. We would highly recommend them.

Richard Β· 26 July 2023

Agent replied Β· 29 October 2023

You and Eleanor were an absolute pleasure to work with, thank you for your lovely review. X

5/5

Google

Highly recommend this estate agents for buying or renting a property. Fantastic customer service and communication. I have just completed buying a property with them and they were a pleasure to deal with. Special thanks to Julie and Angela who went above and beyond for me. Thanks 😁 …

Kris Β· 9 November 2022

Agent replied Β· 7 June 2023

It was a long process but your patience paid off and you now have a glorious home. Best wishes.

5/5

Google

If you want a house according to your needs, Sarah Spence would be the best person to ask or talk to. She has been very helpful, kind and will answer everything you ask of her. From the application to processing documents to moving houses, she will take care of you! Her way of handling stuff is smooth like butter, no stress for the applicant at all 😊 Highly recommended πŸ’―πŸ‘πŸ»πŸ‘ŒπŸ»

Ina Β· 18 August 2024

Agent replied Β· 22 October 2024

Was our pleasure to help you Ina, looking forward to working with you in the future.

5/5

Google

Our property sale was not very straight forward . Julie and her firm where very much on the ball with the information we needed and the drive to get things done .Information is key and they worked tirelessly with communications to get us to the finish line . Would recommend highly .

Barkley Β· 7 June 2022

Agent replied Β· 7 June 2023

Hi Barkley Thank you for your positive review.

5/5

Google

McClelland and Salter offer a professional and friendly service for selling, buying and rental management. The team consistently go over and beyond to assist enquiries and are excellent at what they do. A particular word of thanks to Sarah and Angela for recent business, you are fantastic!

Claire Β· 9 November 2022

Agent replied Β· 7 June 2023

Hello Claire thank you for your kind review, it was a pleasure dealing with you.

5/5

Google

In a stressful time in trying to find the right apartment rental, and being disappointed in the lack of customer service elsewhere, I called McClelland Salter regarding a listing. …

Richard Β· 15 November 2025

Agent replied Β· 15 April 2026

Thank you Richard, it is really important to us to provide the best service we can. so pleased we could help you through the process, hope you are enjoying the apartment.

5/5

Google

Great experience with mccelland salter as we purchased our first home. Angela was very helpful at keeping us informed at every stage of the process and allowed us a very smooth purchase transition. Thank you!

Adele Β· 31 August 2023

Agent replied Β· 2 January 2024

Thank you for your review hope all going well in your new home.

5/5

Google

McClelland & Salter were very professional when selling our property. They brought the viewers to see the house which was appreciated as we weren’t living in the house. They also kept us fully informed at all stages, both in relation to viewings and then when the sale was agreed they liased with both us and our solicitor until the sale was fully completed.

Vivienne Β· 22 September 2024

Agent replied Β· 22 October 2024

Delighted the perfect buyer bought your lovely property. Thank you for your review.

5/5

Google

We have used McClelland Salter estate agents for over 15 years for the management of our rental property and their services have been excellent. Their expertise and professionalism are second to none as their full service dealt with all aspects and gave us peace of mind for the entire time. When we decided to sell the property, their team again were 100% efficient and managed all aspects of the sale giving us the confidence that the best price was achieved and they managed the sale all the way through very smoothly. We have the highest regard for all the staff, their professional services and would highly recommend them to anyone who needs property services

Julian Β· 31 August 2023

Agent replied Β· 29 October 2023

Thank you for your review Julian best wishes for your retirement.

5/5

Google

Highly recommend McClelland salter! Sarah is an absolute credit to the company. Great advice and guidance given, great help the last few months. Nothing to big or too small of an ask and every question answered!

Teri Β· 10 May 2023

Agent replied Β· 7 June 2023

Thank you for the review of your experience, we wish you all the best in your new home!

5/5

Google

Very happy with the service we received from McClelland Salter. Julie was extremely professional and informed me of every little detail. I would definitely avail of their services again.

Tanya Β· 23 October 2023

Agent replied Β· 2 January 2024

Thank you Tanya it was lovely to get to know you through the sale.

5/5

Google

I would highly recommend Mcclelland and Salter , I recently moved into my beautiful home , Sarah went way and beyond to help with every little detail . Thank you Sarah really appreciate everything 😊 …

Judith Β· 8 April 2023

Agent replied Β· 7 June 2023

Thank you Judith for your kind review, we wish many years happiness in your home.

5/5

Google

I had excellent service during my recent house sale. Angela, Julie and the team were brilliant and kept me fully informed throughout the whole process. Nothing was too much trouble, always very courteous and kind. A credit to the company. Highly recommend their services

Susan Β· 7 June 2022

Agent replied Β· 7 June 2023

Hi Susan Thank you for your delightful review, hope you enjoy your new home.

5/5

Google

Just sold a property with McClelland & Salter, Matthew and the team were fantastic. Very responsive throughout the process, I highly recommend using this company. A+ πŸ‘ …

Shaun Β· 25 October 2023

Agent replied Β· 2 January 2024

Thank you for your review hope we can do business in the future.

5/5

Google

Having dealt with McClelland Salter for many years, my wife and I had no hesitation in choosing them again to sell our apartment in Dunmurry. Despite the covid 19 outbreak, Matthew and his highly professional team found us a buyer pretty quickly. There were a few hiccoughs along the way (caused by the buyers solicitor) but everything was sorted out and the sale was completed. We got a bit more for the apartment than we thought and we are both very pleased. Full marks to McClelland SalterPositiveResponsiveness, Quality, Professionalism, Value

Richard Β· 25 August 2021

5/5

Google

We recently sold our house through McClelland Salter. Matthew and his team were a pleasure to work with and resolved any queries and concerns quickly, efficiently and promptly. In all of this there was a personal touch and a genuine care for accommodating viewings around working from home and two small children with minimum disruption to our daily lives (in a global pandemic!). Genuinely had a great experience of selling our house with McClelland Salter. They were honest and trustworthy in their dealings with us, giving us honest and valuable advice. The sale has gone through in the time frame we hoped for and the team were open and transparent about all aspects of the sale. We will be unreservedly recommending to our friends and family. You will be in safe hands.PositiveResponsiveness, Quality, Professionalism, Value

Aisling Β· 25 August 2021

5/5

Google

From the moment we decided to sell with McClelland Salter, they have pulled out all the stops to ensure our buy and sell went as smoothly as possible. We fell in love with a house and within days Angela had photographed and videoed our house to get us on the market in order to be in a position to bid on our dream home, even amidst a global pandemic! They were always at the end of the phone, especially when things became stressful during bidding, often over and beyond their normal working hours! They kept us calm and were there to offer advice about the next step throughout. We secured our dream home and our own house sale agreed within days. We are absolutely delighted with Angela and the team and would certainly recommend them to anyone! Thank you to all at McClelland Salter!

C Β· 7 June 2021

5/5

Google

We didn't use McClelland Salter personally, but we came into contact with Alex (female) from McClelland Salter as they were the estate agents of choice for the property we were buying. Alex was great, professional and handled the handover of keys perfectly. It had been a complicated move but this part with McClelland Salter was seamless. Alex even had a goodie bag for me to wish us luck in our new house. A small gesture but a lasting memory. 100% recommended

Crick Β· 7 June 2021

5/5

Google

I recently moved into my first rental and had the pleasure of Sarah Spence helping me through this. After spending roughly two weeks going through numerous places, and only getting about a 60% reply rate for estate agents, I came across a property that Mcclelland & Salter were advertising. Unfortunately that property didn’t come through, however Sarah proactively asked what specifically I was looking for and kept me in mind. A few days later Sarah had came back to me with a property that suited, she arranged for me to view it and helped me through each aspect of the rental. As a first time renter I couldn’t have asked for more from Sarah.

Chris Β· 8 April 2023

Agent replied Β· 7 June 2023

Thank you so much for writing a 5 star review detailing your experience with McClelland Salter, we wish you all the best in your new home.

5/5

Google

Couldn't be more thankful to Julie and everyone at McClelland Salter for all their help assisting with my first purchase. They really went the extra mile to make the whole process simple and painless, to say nothing of the wee card and gift bag (very kind of you folks, and totally unnecessary!) I'd recommend them to anyone looking to buy.

C.R Β· 25 June 2024

Agent replied Β· 22 October 2024

Thank you for your review Calum it was lovely yo help you buy your first home.

5/5

Google

Just sold our home through McClelland Salter absolutely first class. Proffessionalism and friendliness at its best Thank you Julie Angela and team

Alison Β· 21 November 2023

Agent replied Β· 2 January 2024

Thank you for your lovely review. We are delighted that you love your new home.

5/5

Google

Julie and the team have been amazing in helping my family to sell 2 family homes. Having had our house on the market for a year with a different agent and only had 3 viewings we changed to McClelland Salter and have just completed today. Julie has been a friend to me during a very sad time due to the loss of family members and I will miss her chats and craic. She is a dynamo, full of energy and enthusiasm. Having had dealings with other agents in town, there is no comparison. McClellands may be a smaller agents, not as glitzy as some of their competitors, but this gives them the edge as they are more personable and really care. So I give Julie my full recommendations, a straight talking fireball. As I said to her before, she's the best agent in town. Don't waste your time going anywhere else. Trust Julie and she'll get the job done! Thanks again to you and your team. Best wishes to you all.PositiveResponsiveness, Quality, Professionalism, Value

Vanessa Β· 25 August 2020

2/5

Google

I phoned at 3.15pm and booked a viewing for 9.45am the next day. At 7pm they sent me a text message to remind me of the appointment. The next day I arrived at the property, the agent didn't. I waited for their office to open and phoned. They offered me an appointment over two hours later. They only had one agent working. The agent didn't have the appointment in his diary. I booked another viewing on a different day. The agent met me at the property. Maybe I was just unfortunate but I have had a better night experience with other estate agents.

Keith Β· 15 December 2024

5/5

Google

I moved with Julie and the team at McClelland Salter back in 2009 so when it came to selling my current home, it was an easy decision to make. During a global pandemic they found my (international) buyer within 4 weeks and were there every step on the way. Constant updates, advice, a professional and friendly service. I wouldn’t hesitate to recommend them, pity they don’t have an office base in France!PositiveResponsiveness, Quality, Professionalism, Value

Brenda Β· 25 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about McClelland Salter Lisburn

Has McClelland Salter won any awards?

Yes. In The Trusted Agent 2026 awards: McClelland Salter, Lisburn won Trusted Agent.

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