Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleCouldn't recommend Graeme and the team enough at McClelland and Salter for helping us find our new home. From the very beginning of our rental process to the very end, our whole experience was very stress free.
Graeme was very professional and helpful at all times and was on the other side of the phone/email with any questions I needed answered.
Definitely will be our first choice when we are looking to rent again or buy.
Megan Β· 7 June 2021
β
β
β
β
β
5/5
GoogleRecently bought a property through McClelland Salter. Matt kept us up to date throughout and chased up where possible along the way.
Kelsey Β· 31 October 2023
Agent replied Β· 2 January 2024
Thank you for your kind review, we are delighted you purchased a lovely property, best wishes.
β
β
β
β
β
5/5
GoogleFantastic service from Julie and Angela, both were very pleasant and professional. Angela took the photographs of our property and told us how to arrange things to maximise the potential and we were extremely pleased with the results. We had had 3 agents to review the property but Julie was by far the best and we took to her immediately. All through the process we were kept informed. We have dealt with a few estate agents over the years none of whom compare to Julie and Angela.
Jocular Β· 7 June 2020
β
β
β
β
β
5/5
GoogleMy partner and I rented a beautiful house through McClelland Salter for approx. 1.5 years (We moved only due to work relocation).
McClelland Salter provided us with a fantastic service throughout. We dealt with Graeme for the duration of our tenancy and his professionalism, customer service, efficiency and friendliness was outstanding. Any queries, questions or issues we had were dealt with immediately.
If we ever move back to the area we would be delighted to deal with McClelland Salter again and would certainly recommend them to friends or family.
Clodagh Β· 7 June 2020
β
β
β
β
β
5/5
GoogleI cant thank all the staff at McClelland and Salter enough for helping sell my dads
house. I have known Julie for over 40 years and she is not only a friend but a very professional business woman. We purchased our current home through Julie over 20 years ago and it was a smooth process then as it was with my dads. I would highly recommend McClelland and Salter to anyone as their service is second to none.
Shelley Β· 9 March 2023
Agent replied Β· 7 June 2023
Thank you for trusting us to sell your dads home, it was an emotional journey.
Do you not think you are due a move soon?? LOL
β
β
β
β
β
5/5
GoogleWas an absolute pleasure working with Julie and her team. Effortless process, great Comms and slick prompt service. Highly recommended.
Jeff Β· 3 December 2023
Agent replied Β· 2 January 2024
Thank you for your review Jeff we were delighted to get your mums house over the line.
β
β
β
β
β
5/5
GoogleMcCleland Salter have been absolutely brilliant. During these difficult times the house sold after only two viewings. Julie has been exceptional in every aspect of the process, her warm, friendly, professional approach has been reassuring from beginning to end. Communication was excellent and I was kept informed at all times, special thanks also to Angela and Alex. Would highly recommend. Amazing service, thank you Julie and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value
June Β· 25 August 2021
β
β
β
β
β
5/5
GoogleMcClelland Salter impressed us by sharing their research into comparatives in our area, backing it up with a realistic, yet appealing asking price. Throughout the sales process they kept us informed daily. Within a short space of time we had agreed the sale, with both vendor and purchaser happy with the outcome. We would highly recommend appointing Julie Gibson and her team to act for you in your house sale.PositiveResponsiveness, Quality, Professionalism, Value
Julie Β· 25 August 2021
β
β
β
β
β
5/5
GoogleAdequately rating Julie and her enthusiastic team, all professionals to the core, with appropriate words is truly challenging. Our sale was far from straightforward, protracted and nerve racking. Throughout this process McClelland and Salter led from the front, keeping us fully informed every step of the way and importantly working tirelessly and quietly in the background.
Dedication and tenacity doesnβt begin to describe the way in which the team operate, a platitude I know, but here they really did go the extra mile not once but often. Where other agents might have lost faith and faltered this tight knit crew stick with and do you proud. Always welcoming, happy to give of their time Julie and the team really do involve you at every stage of the sale. I have absolutely have no qualms in recommending their services for your sale, you truly are in safe hands.
Stephen Β· 8 June 2019
β
β
β
β
β
5/5
GoogleWe had the pleasure of buying a house from McClelland Salter and I have to say they were the best agents to work with. A big huge shout out to Julie who did everything in her power to make this move go smoothly for us. If I was to buy again I would really hope to buy from these guys and the same goes for selling, they will be the only agents we would go to.
Again you cannot ask for a more helpful, friendly and efficient team.
Thanks again everyone! And now to enjoy the country life with our dream home.
Vanessa Β· 8 June 2019
β
β
β
β
β
5/5
GoogleAfter selling and buying with McClelland Salter three years ago when it became time for me to move on I didnβt consider going anywhere else but back to them again. As before it was a pain free experience. Julie and her team are absolutely wonderful. Everything is made so easy for you from viewings right through to the sale itself. Communication is excellent with constant updates and advice. Nothing is too much trouble for any of the team and Julie is a mine of information on anything from A to Z. Hopefully Iβm now settled but if ever I decide to move again it will be with the very professional assistance of McClelland Salter. Thanks everyone, youβre absolute stars *****
Anne Β· 8 June 2019
β
β
β
β
β
5/5
GoogleI originally bought a property in Northern Ireland as an investment and was instantly recommended to use this company to manage as I live overseas. In the years they have managed the property, it has been stress free and was managed beyond expectations.
I have dealt with most of the team, whether due to rental or the sale, and it is very evident that they all work very well together and are extremely professional and very proud of the work they do. What I have noticed is, when I put forward a 'problem' they instantly have a 'resolution' and are very positive in their attitude, which always filled me with confidence.
Would I recommend.......that would be a definite YES.
Well done to the whole team, you're amazing and thank you for always reassuring me when I needed it. ππ
Elaine Β· 10 October 2022
Agent replied Β· 7 June 2023
Thank you for your business Elaine, we are so pleased that you have been satisfied with our service, it is very important to us. You have become like one of the team, best wishes!
β
β
β
β
β
5/5
GoogleI have nothing but praise for the team at McClelland Salter. Julie in particular has helped me to navigate various ups and downs in the process of buying and selling. Her advice at various stages in the process has been invaluable and she genuinely cannot do enough to provide a first class level of customer service. I have no hesitation in recommending Julie and the team if you are thinking about putting your house on the market.
Jonny Β· 7 June 2020
β
β
β
β
β
5/5
GoogleI have just had the pleasure of selling my first property with McClelland Salter in Lisburn.
Very professional from start to finish.
I was constantly updated on the progress and they always returned calls or emails when required, even out off hours.
I would highly recommend their service and I would have no problem using them again if needed.
Great work guys and thank you..
Second too none.
Wayne Β· 30 September 2023
Agent replied Β· 2 January 2024
Thank you for buying and selling with us, enjoy your new home.
β
β
β
β
β
5/5
GoogleAfter experiencing major damage to my home and contents back in October, I needed to find temporary accommodation. I began renting an apartment with McClelland Salter and Alex made everything seem effortless when applying. I have just moved back home within this last 5/6 wks and wish to thank both Alex & Graeme for all their help during a difficult 6months for me. I would recommend this company to anyone wishing to avail of their services, they were both professional and friendly throughout.
Patricia Β· 8 June 2018
β
β
β
β
β
5/5
GoogleJulie, Angela and Alix were a delight to work with. After 18 years in our family home we decided to move from Lisburn to Belfast and from the first meeting with Julie I felt confident and assured of their ability to sell our house.
Julie is extremely knowledgeable of the area and importantly she knows her customers and is able to match buyers to vendors. They understand how stressful moving house is and were always pleasant and helpful, responding promptly to any calls or queries we made.
I highly recommend the team at McClelland Salter if you intend to sell your home!
Stephen Β· 8 June 2018
β
β
β
β
β
5/5
GoogleWe had a wonderful experience of selling our home with the team at McClelland Salter. Julie, Angela and Graham could not have done more when it came to helping us through the process of selling for the first time. The team kept us updated at every stage and were always on the end of a call or email to answer any questions we had. Selling our house was a painless process thanks to the hard work and dedication of Julie and her team and we would recommend anyone who is about to go through this to look nowhere else.
Eric Β· 8 June 2018
β
β
β
β
β
5/5
GoogleI cannot recommend this firm highly enough in dealing with the sale of a home following a family bereavement with great empathy and sensitivity. From the moment Julie and Angela came to value the property I knew we had made the right choice. They were highly professional and clearly had a great deal of experience and depth of knowledge offering clear and well informed advice. Nothing was any trouble for them and even the simplest query was answered promptly and efficiently. Julie's view of how the sale would proceed was completely accurate and reflected her vast experience. I highly recommend this firm and will without hesitation use them again.
Steve Β· 12 July 2022
Agent replied Β· 7 June 2023
Hi Steve
Thank you for your review.
β
β
β
β
β
5/5
GoogleJulie and the team at McClelland Salter were brilliant to deal with - responsive, patient and nothing was too much bother. They were a pleasure to deal with and we will certainly be using them again.PositiveResponsiveness, Quality, Professionalism
Abigail Β· 25 August 2021
Agent replied Β· 7 June 2023
Abigail thank you for your review enjoy your new home.
β
β
β
β
β
5/5
GoogleMy family have just completed the sale of my late father-in-law's house, which was a somewhat traumatic experience in itself, but was made all the easier for us by the magnificent team at McClelland Salter.
From the outset they projected as knowledgable and professional, with very competitive rates. Mr Matthew McClelland was our first point of contact, with Ms Jennifer Collins then taking overall day to day running of the sale. Both were superb in everything they did for us.
We had almost nothing to do as all viewings prior to sale were escorted by their staff (Usually Jennifer) and any subsequent visits by the purchasers were likewise, escorted by staff. The sale of the house was also achieved very quickly after initial advertising, sign etc went up.
Jennifer was invaluable as a buffer & go getter between solicitors, vendors & purchasers, always keeping us up to date throughout the procedure.
I would have no hesitation in recommending this company to anyone as very good Estate Agents.
Gillian Β· 8 June 2017
β
β
β
β
β
5/5
GoogleMy brother and I have just sold our late father's house through McClelland Salter. Julie and her team were excellent throughout the whole process - always friendly, knowledgeable, supportive and most of all plain sensible. The legal side of the process was tortuous and extremely frustrating (I have now learnt that title insurance is worth knowing about) and Julie and the team were instrumental in keeping both ourselves and the buyers calm and focused on the sale. Would recommend highly.
Ian Β· 8 June 2017
β
β
β
β
β
5/5
GoogleMCclelland Salter Estate Agents would totally recommend, most helpful, pleasant Estate Agents. I bought my first home recently and just got the keys the other day was not able to get the keys and Julie who works there went above and beyond delivered them to me canβt thank them enough. Always was kept updated with what was going on and always Emailed straight backππ‘
Katelin Β· 14 November 2023
Agent replied Β· 2 January 2024
Delighted you got into your new home, best wishes.
β
β
β
β
β
5/5
GoogleI would like to say a big thank you to Julie and all of the team. From start to finish McClelland Salter put me at ease when buying my first home. Their down to earth, professional approach made the whole process a little less daunting. For anyone wishing to buy, sell or rent a property I would highly recommended McClelland Salter - you wonβt regret it!PositiveResponsiveness, Quality, Professionalism
Megan Β· 25 August 2021
β
β
β
β
β
5/5
GoogleWe recently sold our home with McClelland and Salter. We worked with Julie and Angela througout the process, who are always very professional, helpful and supportive. We would definitely work with the team again in the future!
Emmanuel Β· 7 June 2021
Agent replied Β· 7 June 2023
Emmanuel thank you for taking the time to leave a lovely review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.