Every review we hold for the Lisburn office, from every platform, shown as written. First names only.
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5/5
GoogleLooked after our property seamlessly for 17 years after we emigrated. I think our property was vacant for less than 6 months total out of these years. They took all the hassle away from being an overseas based owner. Repairs and maintenance were prompt and very reasonably priced.
We finally sold it this year and we were very happy with their advice, communication and pricing throughout the whole process.
P Β· 4 December 2024
Agent replied Β· 29 December 2024
Thank you Peter, it was our pleasure dealing with you and Australia isn't that far away lol! Your purchasers are delighted with their new home
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5/5
GoogleMcClelland and Salter offer a professional and friendly service for selling, buying and rental management. The team consistently go over and beyond to assist enquiries and are excellent at what they do. A particular word of thanks to Sarah and Angela for recent business, you are fantastic!
Claire Β· 22 June 2023
Agent replied Β· 21 June 2024
Hello Claire
thank you for your kind review, it was a pleasure dealing with you.
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5/5
GoogleI had listed my house with another agent and it was a bad experience ending with them forgetting to relist my property.
I contacted other estate agents and all they wanted to do was pick up where my last agent left off.
Not McClelland Salter they treated me as a new client, came out and revalued my house, assured me things would be different and they were. One week after listing I went sale agreed, with more money and effortless took me through the rest of the process. They keep in touch with every aspect of the sale from start to finish, something I was lacking with my original agent. I can't recommend them enough and would definitely be using them again if I ever need to. Thanks to the team
Helen Β· 22 May 2024
Agent replied Β· 21 June 2024
We are so pleased to restore your faith in estate agents Helen. We really enjoyed working with you x
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5/5
GoogleGreat experience purchasing with the team at McClelland Salter! Very easy process, kept up to date from start to finish. Matt was extremely efficient and made my life very easy. I would 100% recommend these guys if you are considering selling or purchasing your next property!
ANDREW Β· 22 June 2023
Agent replied Β· 21 June 2024
We wish you and your new wife all the best in your new home.
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5/5
GoogleThank you Julie and Angela for all of your help in buying our home! We're delighted with our new property. Angela was always at the end of the phone to keep us updated on progress! Thanks for everything, would highly recommend buying your next home with McClelland Salter!
Jodie Β· 22 December 2024
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5/5
GoogleAnother property transaction with Julie and her team at M&S handled with professionalism despite legal hurdles to get over caused by others they kept the communication going and held things together until we got over the line. If you want to buy sell or rent a property I would highly recommend McClelland and Salter
James Β· 22 June 2022
Agent replied Β· 21 June 2024
Thank you for your review James, it is always a pleasure to work with you and your family.
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5/5
GoogleFabulous estate agents that were excellent with communication and always very friendly! Angela was always available when we needed her and was very understanding :) Thank you very much!
Sarah Β· 22 May 2024
Agent replied Β· 21 June 2024
Delighted we managed to get you moved before the baby. Best wishes x
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5/5
GoogleWe have just sold our house with McClelland and Salter and the whole team was outstanding in their professionalism and communication. A special shout out to Julie Gibson who gave us very valuable advice and support. We would highly recommend them.
Richard Β· 26 August 2023
Agent replied Β· 21 June 2024
You and Eleanor were an absolute pleasure to work with, thank you for your lovely review. X
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5/5
GoogleIf you want a house according to your needs, Sarah Spence would be the best person to ask or talk to. She has been very helpful, kind and will answer everything you ask of her. From the application to processing documents to moving houses, she will take care of you! Her way of handling stuff is smooth like butter, no stress for the applicant at all π Highly recommended π―ππ»ππ»
Ina Β· 19 August 2024
Agent replied Β· 25 October 2024
Was our pleasure to help you Ina, looking forward to working with you in the future.
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5/5
GoogleOur property sale was not very straight forward . Julie and her firm where very much on the ball with the information we needed and the drive to get things done .Information is key and they worked tirelessly with communications to get us to the finish line . Would recommend highly .
Barkley Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Barkley
Thank you for your positive review.
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5/5
GoogleBuying a property is always a stressful and difficult time. We got lucky tho, the sellers had enlisted McClelland Salter estate agents, thatβs right we were buying.
McClelland Salter work tirelessly to ensure as smooth as possible journey for both us and the seller of the property. Infact, itβs not an understatement to say that the reason we managed to complete on the date agreed was due to the tireless effort from the folks at McClelland Salter.
Iβm going to go further and say that Julie, in particular was outstanding. Supportive, kind, professional and genuinely warm. She always made us feel like we mattered. In a supposed field of professionals she stood head and shoulders above everyone else.
Julie continues to provide us support and advice after the sale of the property was completed - now thatβs something special.
Selling or buying in the Lisburn area - I canβt recommend strongly enough McClelland Salter.
Richard Β· 10 June 2025
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5/5
GoogleGreat experience with mccelland salter as we purchased our first home. Angela was very helpful at keeping us informed at every stage of the process and allowed us a very smooth purchase transition. Thank you!
Adele Β· 26 August 2023
Agent replied Β· 21 June 2024
Thank you for your review hope all going well in your new home.
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5/5
GoogleMcClelland & Salter were very professional when selling our property. They brought the viewers to see the house which was appreciated as we werenβt living in the house. They also kept us fully informed at all stages, both in relation to viewings and then when the sale was agreed they liased with both us and our solicitor until the sale was fully completed.
Vivienne Β· 25 September 2024
Agent replied Β· 25 October 2024
Delighted the perfect buyer bought your lovely property. Thank you for your review.
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5/5
GoogleI would highly recommend Mcclelland and Salter , I recently moved into my beautiful home , Sarah went way and beyond to help with every little detail . Thank you Sarah really appreciate everything π β¦
Judith Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you Judith for your kind review, we wish many years happiness in your home.
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5/5
GoogleHighly recommend McClelland salter! Sarah is an absolute credit to the company. Great advice and guidance given, great help the last few months. Nothing to big or too small of an ask and every question answered!
Teri Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for the review of your experience, we wish you all the best in your new home!
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5/5
GoogleWe have used McClelland Salter estate agents for over 15 years for the management of our rental property and their services have been excellent. Their expertise and professionalism are second to none as their full service dealt with all aspects and gave us peace of mind for the entire time. When we decided to sell the property, their team again were 100% efficient and managed all aspects of the sale giving us the confidence that the best price was achieved and they managed the sale all the way through very smoothly. We have the highest regard for all the staff, their professional services and would highly recommend them to anyone who needs property services
Julian Β· 26 August 2023
Agent replied Β· 21 June 2024
Thank you for your review Julian best wishes for your retirement.
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5/5
GoogleJust sold a property with McClelland & Salter, Matthew and the team were fantastic. Very responsive throughout the process, I highly recommend using this company. A+ π β¦
Shaun Β· 24 November 2023
Agent replied Β· 21 June 2024
Thank you for your review hope we can do business in the future.
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5/5
GoogleVery happy with the service we received from McClelland Salter. Julie was extremely professional and informed me of every little detail. I would definitely avail of their services again.
Tanya Β· 25 October 2023
Agent replied Β· 21 June 2024
Thank you Tanya it was lovely to get to know you through the sale.
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5/5
GoogleI had excellent service during my recent house sale. Angela, Julie and the team were brilliant and kept me fully informed throughout the whole process. Nothing was too much trouble, always very courteous and kind. A credit to the company. Highly recommend their services
Susan Β· 22 June 2022
Agent replied Β· 21 June 2024
Hi Susan
Thank you for your delightful review, hope you enjoy your new home.
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5/5
GoogleWe recently sold our house through McClelland Salter. Matthew and his team were a pleasure to work with and resolved any queries and concerns quickly, efficiently and promptly. In all of this there was a personal touch and a genuine care for accommodating viewings around working from home and two small children with minimum disruption to our daily lives (in a global pandemic!). Genuinely had a great experience of selling our house with McClelland Salter. They were honest and trustworthy in their dealings with us, giving us honest and valuable advice. The sale has gone through in the time frame we hoped for and the team were open and transparent about all aspects of the sale. We will be unreservedly recommending to our friends and family. You will be in safe hands.PositiveResponsiveness, Quality, Professionalism, Value
Aisling Β· 27 August 2021
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5/5
GoogleI originally bought a property in Northern Ireland as an investment and was instantly recommended to use this company to manage as I live overseas. In the years they have managed the property, it has been stress free and was managed beyond expectations.
I have dealt with most of the team, whether due to rental or the sale, and it is very evident that they all work very well together and are extremely professional and very proud of the work they do. What I have noticed is, when I put forward a 'problem' they instantly have a 'resolution' and are very positive in their attitude, which always filled me with confidence.
Would I recommend.......that would be a definite YES.
Well done to the whole team, you're amazing and thank you for always reassuring me when I needed it. ππ
Elaine Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you for your business Elaine, we are so pleased that you have been satisfied with our service, it is very important to us. You have become like one of the team, best wishes!
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5/5
GoogleI recently moved into my first rental and had the pleasure of Sarah Spence helping me through this.
After spending roughly two weeks going through numerous places, and only getting about a 60% reply rate for estate agents, I came across a property that Mcclelland & Salter were advertising.
Unfortunately that property didnβt come through, however Sarah proactively asked what specifically I was looking for and kept me in mind. A few days later Sarah had came back to me with a property that suited, she arranged for me to view it and helped me through each aspect of the rental.
As a first time renter I couldnβt have asked for more from Sarah.
Chris Β· 22 June 2023
Agent replied Β· 21 June 2024
Thank you so much for writing a 5 star review detailing your experience with McClelland Salter, we wish you all the best in your new home.
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5/5
GoogleHaving dealt with McClelland Salter for many years, my wife and I had no hesitation in choosing them again to sell our apartment in Dunmurry. Despite the covid 19 outbreak, Matthew and his highly professional team found us a buyer pretty quickly. There were a few hiccoughs along the way (caused by the buyers solicitor) but everything was sorted out and the sale was completed. We got a bit more for the apartment than we thought and we are both very pleased. Full marks to McClelland SalterPositiveResponsiveness, Quality, Professionalism, Value
Richard Β· 22 June 2021
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5/5
GoogleJulie and the team have been amazing in helping my family to sell 2 family homes. Having had our house on the market for a year with a different agent and only had 3 viewings we changed to McClelland Salter and have just completed today. Julie has been a friend to me during a very sad time due to the loss
of family members and I will miss her chats and craic. She is a dynamo, full of energy and enthusiasm. Having had dealings with other agents in town, there is no comparison. McClellands may be a smaller agents, not as glitzy as some of their competitors, but this gives them the edge as they are more personable and really care. So I give Julie my full recommendations, a straight talking fireball. As I said to her before, she's the best agent in town. Don't waste your time going anywhere else. Trust Julie and she'll get the job done! Thanks again to you and your team.
Best wishes to you all.PositiveResponsiveness, Quality, Professionalism, Value
Vanessa Β· 22 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.