McClelland Salter Lisburn reviews

★★★★★ 5/5

Google

Brilliant service from start to finish… Julie and Angela were very professional in all our interactions from taking pictures talking through the whole process and taking their time with any queries that arose. My house was sale agreed within two weeks can’t fault them at all . Great service. 🏠 …

Ann · 27 June 2024

★★★★★ 5/5

Google

I’ve just finished my tenancy with McClelland Slater and I couldn’t recommend them more. All the staff I had contact with were lovely but it was Sarah who I had most contact with through the tenancy. She was responsive, helpful, kind and reliable. It was so nice to have an honest letting agency that got back so quickly to any issues- the best letting agency i’ve worked with. Thanks Sarah for all your hard work!

Rachel · 22 June 2022

★★★★★ 5/5

Google

Had a fantastic experience selling with McClelland Salter. They had the perfect balance between being efficient and professional to having that warm, human support that is so important when you are inexperienced at selling your home. Having lived in my home for 37 years I had mixed feelings selling up however the personal touch that is provided by Julie and Angela made the process painless…..they were always there at the end of the line to chat through any queries I had and their fees were more than fair. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Julieann · 27 August 2021

★★★★★ 5/5

Google

I would highly recommend McClelland Salter. From the minute Julie arrived to value the house I knew she was the person to help me sell my much loved family home. Julie was so supportive throughout and with the help of Angela they sold the house very quickly and kept me in the loop at every stage of the sale. Nothing was too much trouble.

Jacqueline · 22 June 2023

★★★★★ 5/5

Google

I recently purchased my home through McClelland and Salter and would highly recommend them. Matthew was so helpful and professional throughout. He kept everything moving and great communication along the way. Thanks Matthew and team for everything.

Grace · 4 December 2024

★★★★★ 5/5

Google

The best estate agents I’ve had the pleasure of dealing with. Sarah Spence and the team have made the whole moving process, which is normally a very stressful event, an extremely smooth one. Would highly recommend to anyone in the same boat as myself.

Ryan · 27 July 2024

★★★★★ 5/5

Google

I would like to thank the team at McClelland Salter and especially Angela who has dealt with most of my recent property purchase. Throughout the process they were proactive in engaging with seller, both solicitors and kept me up to date to ensure a speedy completion. Overall it has been an excellent service, and I could not be happier with my purchase especially as they will now manage it's rental. Many thanks.

Ian · 22 June 2022

★★★★★ 5/5

Google

I have now both bought and sold my apartment through McClelland Salter and the amazing staff have made the process very smooth. In particular, I would like to thank Angela and Julie for their tireless work-ethic in ensuring the proceedings were as seemless as possible. Communication was excellent and I was kept updated every step of the way. Thanks again! Conor

C · 22 June 2023

★★★★★ 5/5

Google

Genuine high praise to McClelland & Salter for the help and advice I received, particularly from Matthew. Very accommodating when arranging viewings to fit my work schedule. Matthew was most helpful and reassuring given I was trying come to terms with the deadly slow and laborious conveyancing system of buying a property in NI. Thanks again!

Medora · 4 April 2025

★★★★★ 5/5

Google

Highly recommend Matthew and the team who sold a property for me. I knew Matthew through my job and having dealt with most valuers in the area, knew they were the ones to go with. I dealt directly with Matthew and Angela. Both fab and nothing was too much trouble. Thank you for making a horrible task relatively painless.

Ellaine · 22 June 2023

★★★★★ 5/5

Google

The whole team at McClelland Salter are great, their friendly attitude will put you right at ease and make you feel listened to and supported. They are extremely empathetic to what is a very stressful time for all involved! Julie has a fantastic approach, warm and easy to talk to with a supreme knowledge of Lisburn giving her an unrivalled understanding of her customers needs for both buying and selling. I would have no hesitation in recommending McClelland Salter, a top class service.

Claire · 4 December 2024

★★★★★ 5/5

Google

Mclleland Salter estate agents helped me sell my late fathers house and can honestly say Julie and the team were fantastic.Great communication and made the whole process as painless as possible, I couldn't recommend them highly enough and wouldn't hesitate to use them again.

Paul · 7 August 2025

★★★★★ 5/5

Google

Great service from McClelland. They rented and managed my property for about 2-3 years. They did a great job in fully managing this process! I then decided to sell the property and Matthew and his team were great in helping me find a buyer and achieving a sale before the end of the year! 5 Star service and highly recommended if you’re thinking of renting, buying or selling!

M · 22 June 2022

★★★★★ 5/5

Google

Thank you to Julie, Angela and the team for a very 'painless' house sale! They were all very pleasant and helpful to deal with and provided clear and concise information throughout the process. Would highly recommend McClelland Salter.

Adrienne · 12 August 2024

★★★★★ 1/5

Google

I’m not the type to leave negative reviews, but I strongly advise anyone considering using McClelland Salter to think twice. Our experience with them was frustrating from start to finish and resulted in a huge waste of time, money, and effort. First off, they tried to stipulate that we could only use one point of access to the property (a steep hill with a dangerous blind junction), despite us consistently communicating that we would only be interested in the property if both points of access, including the driveway, were available for regular use. Despite multiple emails and reassurances from their rental manager, Sarah Spence, no action was taken to ensure the driveway access would be clear. It wasn’t until three days before our move-in date that we found the driveway still blocked by a neighbour’s caravan. It seems ludicrous that an estate agent would try to dictate when you can or can’t use access points to a property you’re renting, especially after being told from the start that the driveway was essential. On top of this, Sarah’s attitude was completely unprofessional and patronising throughout. We were made to feel like we were being unreasonable for raising legitimate concerns about access, and her responses became increasingly dismissive. To make matters worse, we believe our age played a role in the way we were treated, as she continually spoke down to us and implied we were naive. When we tried to raise a formal complaint, we were met with the same condescending attitude, further proving that they don’t take tenant concerns seriously at all. In the end, this entire experience caused us significant stress and financial loss, as we had arranged furniture deliveries, time off work, and had family and friends rearrange their schedules to help with the move, all for nothing. I cannot stress enough how much of a waste of time and money this has been. If you value professionalism, clear communication, and not being patronised by your estate agent, do not use McClelland Salter.

Aidan · 11 October 2024

★★★★★ 5/5

Google

I would have no hesitation in recommending the services of McClelland Salter Estate Agents. From initial contact to completion of sale, they were professional, extremely helpful and went the extra mile in terms of their service. Special thanks to Julie and Angela for all their help and support. You were a pleasure to deal with.

Lorraine · 22 June 2023

★★★★★ 5/5

Google

I would highly recommend Julie and Angela from McClelland Salter. From the moment Julie came to value the house I knew she was the person I wanted to sell my late parents house for us. Very professional but also understanding of how sensitive and emotional this sale was for us. A fantastic service, great people to work with and would choose them again without hesitation.

Lynsey · 22 June 2022

★★★★★ 5/5

Google

Absolutely brilliant estate agents very professional always kept me informed even when it was not their job.Should get 10 stars always went above and beyond.Would highly recommend.Special thanks to Julie and Matthew.

Sharon · 4 October 2024

★★★★★ 5/5

Google

Many thanks to Julie, Angela and the rest of team at McClelland Salter. The process of selling our house was carried out with great professionalism from start to completion and their level of communication through out was fantastic. We would highly recommend them to anyone looking to put their property on the market.

Andrew · 22 June 2023

★★★★★ 5/5

Google

Julie and Angela were beyond helpful during the process of us viewing and buying our first home. They were always on hand to answer any questions and kept us in the loop with the progress. Would highly recommend!

Judith · 22 May 2024

★★★★★ 5/5

Google

Julie and Angela were brilliant to deal with, very understanding and helpful, nothing was too much bother. From the day of valuation to the completion date I was kept well informed during the whole process. They were a pleasure to deal with and I would highly recommend them without hesitation.

Colin · 22 June 2023

★★★★★ 5/5

Google

Just purchased a house from mcclelland and salter and we couldn't fault them, they were efficient and anything we needed was dealt with swiftly. The guy who also showed us around not once but twice was fantastic also and great craic. Thanks to Julie and her amazing team 😀 …

Lee · 22 June 2023

★★★★★ 5/5

Google

Highly recommend this estate agents for buying or renting a property. Fantastic customer service and communication. I have just completed buying a property with them and they were a pleasure to deal with. Special thanks to Julie and Angela who went above and beyond for me. Thanks 😁 …

Kris · 22 June 2023

★★★★★ 5/5

Google

Looked after our property seamlessly for 17 years after we emigrated. I think our property was vacant for less than 6 months total out of these years. They took all the hassle away from being an overseas based owner. Repairs and maintenance were prompt and very reasonably priced. We finally sold it this year and we were very happy with their advice, communication and pricing throughout the whole process.

P · 4 December 2024