5/5
GoogleExcellant service provided by all at Pygott & Crone in the selling of my wife's House. Thank you to you all!
Trusted Agent profile · Lincoln
Pygott & Crone Lincoln reviews
★★★★★
225 reviews across 3 platforms
36 A Silver Street, Lincoln, LN2 1EW, LN2 1EW
Pygott & Crone's office in Lincoln, at 36 A Silver Street, is rated 3.6 out of 5 across 225 reviews on three platforms, including 126 Google reviews rated 4.0.
Reviews
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
Google1/5
TrustpilotDo not engage with this company
Do not engage with this company, there is a £300.00 fee whether they sell or not, and as they take on everything they can, this is how their money is made!!After all the enthusiasm and "feelgood" of thier initial visit and instruction, it is almost impossible to get their attention. It began with every reason imaginable given why the "sales" team could not come around after the instruction, and they failed to arrange even one viewing from the eight they claimed to have matched to the property; ultimately the number of potential buyers they claimed to have was the reason for engageing with them. When we questioned them some time after instruction why it was that we had not had a viewing more excuses continued; every excuse from it wasn't what their clients were looking for, to it being too expensive! Based on this feedback we instructed them to return to the potential purchasors and offer it at £100,000.00 less. Having removed all the 'obstcals' there was still no response, and they became increasingly difficult to contact, to the point that we attempted to speak with four of their directors, none of whom were available. Ultimately we were told by a receptionist to stop contacting them. When we finally contacted Craig Stones, Branch Manager, he told us that he had to get his head together (?) and that he should never have taken the property on. We agreed to give 28 days notice, but discovered that they had ceased all marketing immidiately, and are now looking for £300.00 which they feel they are entitled to as it was in the contract. A contract goes two ways so off to Court it trots!! They had done nothing and stated to us that they should have never taken the instruction on. This is one fact that we are in agreement. Furthermore the fact that they are looking for payment for taking it on is not only ludicrous, but offensive. It was the highest valued property on their books and it was a clear case of P&Crone confusing ability with ambition as it was way beyond their capability to SELL a property. Save your time and money, put it on Rightmove yourself!
5/5
GoogleExcellent from start to finish with the purchase of our new property. Always helpful, highly recommend.
5/5
GoogleExcellent service from start to finish. Kept informed at every stage of sale of property. Sold in 4 weeks, have used P&G for previous sale/purchase and have no hesitation in recommending this estate agent.
5/5
GoogleToday we had a valuation carried out by Ryan Mcguinness at our bungalow and would like to say what a very polite and well dressed and presented young man he is. He arrived slightly late but that wasn't a problem and immediately apologized for this and we were soon at ease talking to him . This young man is a very good member of staff to have so please don't lose him. Keep up the good work
Agent replied · 23 November 2024
Thank you Mr Roberts for your kind remarks, we will ensure they are passed on to both Ryan and our management team.
5/5
GoogleVery polite and resourceful. Ellie as a delight to deal with
5/5
GoogleVery helpful Agents . Excellent service All good no dramas . Job done
5/5
GoogleWe’ve purchased our dream home through Pygott & Crone and it’s been so seamless through them with the help of Emily and Charlotte! Thank you so much guys.
Agent replied · 23 November 2024
We're so pleased to hear that the purchase of your dream home was seamless! Thank you for your review, we've passed your kind words onto Emily, Charlotte and the rest of the Lincoln team.
5/5
GoogleI had been impressed from the beginning to the end. Your services are top notch. Your promptness to all request. Charlotte and Alisha helped alot. …
5/5
GoogleExcellent service from this local Agent throughout whilst selling a property, nothing too much trouble and proactive with communications, well done all involved.
Agent replied · 23 November 2024
Thank you for your review, it's good to hear that we were proactive in keeping you updated throughout the process.
1/5
TrustpilotHorrific experience Pygott andCrone and…
Horrific experience Pygott andCrone and KMRE. Do not buy any properties from them including Hindle House Nottingham. Very lengthy process, service provided was absolutely abysmal prioritising the seller.They give empty promises, ignored any issues but quick to grab money from you. They also hire a bunch of people to give themselves positive feedbackKMRE build terrible apartments with cheapest quality material but exorbitant price. 2 bedroom apartment for 250k?? What a scandalous developer bet they make 100k profit. Things go haywire numerous problems but they never reply
5/5
GoogleHuge thanks to Steve and Francesca at Pygott & Crone for helping us get our dream house. As the buyer yhey worked tirelessly for us to get the deal done quickly and efficiently, and helped deal with solicitors and the chain. I would highly recommend them for there work, professionalism, dedication and attitude.
4/5
GooglePygott and Crone team in Lincoln have been helpful in finding our new home and offering help and support as needed - especially when you do not know the area. We would also like to say the communication has been great and enabled us to complete quickly. Would recommend.
1/5
TrustpilotTerrible,worst company
It is with great regret that I must express my disappointment with the team at Pygott and crone and KMRE. From the moment of our first encounter, there was a lack of interest in responding to emails or addressing issues that arose. The cost of the 2 bedroom apartments outside London, which were priced at a staggering 250k, suggested that this organisation may prioritise profit and the developer over customer satisfaction.The customer service provided by this organisation was absolutely atrocious. Even when speaking with the manager about the numerous issues encountered, it seemed as though there was a complete lack of interest in resolving the situation. Zero communication, absolutely bunch of liars. It is simply unacceptable to treat customers in this manner, especially when such a significant investment is involved.The quality of the apartments is nothing short of terrible, with poor heat and noise insulation. It appears that there is no intention to rectify these issues, which is deeply concerning. It is disheartening to realise, in hindsight, that I should have researched the reviews of others before committing to such an unscrupulous bunch.I implore the organisation to reevaluate its priorities and invest in providing exceptional customer service. It is not only ethical but also essential for the long-term success of the organisation
5/5
Googlealisha and her team were very professional and offered a personal touch. i felt i was well informed. thank you
Agent replied · 23 November 2024
Thank you for your review, we are pleased to hear that we were able to meet your expectations
5/5
GoogleWe used Pygott to sell our property. First class service. Kept well informed of progress throughout from all staff. Special mention to Noni who went above and beyond the call of duty. Thank you!
5/5
Googlevery proficient, escorted all viewings with each viewing advised prior to visit. All staff extremely friendly and helpful
Agent replied · 23 November 2024
Thanks for your review, we have three dedicated members of staff who conduct viewings and we have passed your kind comments on to them
5/5
GoogleFantastic . went the extra mile all ways on the end of the phone when needed and very professional
1/5
TrustpilotWorse house selling company ever
Worse house selling company ever. Had mothers property for sale with them over 5 months now and not ONE single viewing. Quite clearly absolutely no marketing of this property. Just stuck on internet doing zero. Definitely use someone else but these frauds.
5/5
GoogleExcellent service, help and advice from Ed. Made the sale of our property very easy and straightforward. All the team have been friendly and helpful from marketing the property to in house mortgage advice. Would recommend
1/5
GoogleShocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them. I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything! Should this review get a response I expect it will contain further justification for their poor customer service and accusations of inaccuracies rather than solutions.
1/5
YellShocking
Shocking. Was going to let the poor communication go because property completed and I no longer needed to deal with them. I am missing keys so I have contacted… apparently I have lost them! No responsibility taken for anything! Should this review get a response I expect it will contain further justification for their poor customer service and accusations of inaccuracies rather than solutions
5/5
GoogleThanks to Ed and Charlotte in Pygott Lincoln office for exceptional customer service and support in my purchase of one of their houses
5/5
TrustpilotNoni Hammond is fantastic and we…
Noni Hammond is fantastic and we couldn’t have sold our property without her help and guidance, a true asset to the company
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Pygott & Crone Lincoln
How many reviews does Pygott & Crone Lincoln have?
Pygott & Crone's Lincoln office has 225 reviews across three platforms: 126 on Google, 2 on Yell, 97 on Trustpilot (across the whole business).
What is Pygott & Crone Lincoln's rating?
Pygott & Crone Lincoln is rated 3.6 out of 5 across all 225 reviews, and 4.0 out of 5 on Google from 126 reviews.
Where is Pygott & Crone's Lincoln office?
Pygott & Crone Lincoln, 36 A Silver Street, Lincoln, LN2 1EW, LN2 1EW.
