Pygott & Crone Lincoln reviews

★★★★★ 1/5

Trustpilot

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY BUYER or SELLER. Horrendous experience from start to finish, i used the Nottingham branch. I am a first-time buyer and the whole experience has put me off altogether. i went to view a property in which I decided to put in an offer- this offer was the asking price. 4 days had passed, and after numerous amounts of phone calls I still wasn't clear as to whether the offer had been accepted or not, all i was told is the venders are very happy with the offer but need further details. At this point i had emailed numerous amounts of documents all proving i had the deposit, how the mortgage was being funded, evidence i was able to get the mortgage. Yet they continued to push for more documents bearing in mind the offer hadn’t even been accepted at this point. I would not be surprised if this company hadn't even made the owners aware of my offer in hope they were going to receive a higher one as it was all very odd. I was pushed into having what they described as ‘Free financial advice’ phone call. I agreed and she called me. She was extremely rude to me and very pushy when I told her numerous amounts of times I had already sorted out the mortgage side of things. She then went on to demand I sent over the evidence after I had told her 5 times I had a meeting later that afternoon with the bank manager so couldn’t in fact do anything until then. After a few days of waiting the guy i was dealing with assured me he would be in touch Friday, to let me know whether the offer had been accepted. It turns out he was on Annual leave so i had a call from the 'branch manager’ I am a 23 year old woman and I can honestly say I have never been spoken the way he spoke to me, he was very belittling and patronizing. I am absolutely disgusted with the way I was treated and I certainly will not be using this company again

Melissa · 11 February 2022

★★★★★ 5/5

Trustpilot

Excellent service throughout

Excellent service throughout. We have found Pygott and Crone extremely good at marketing, advertising and communicating with ourselves. Pre sale all the way through to completion has been seemless. Particular thanks go to Fiona Hodgkiss for her expediency, clarity adn friendliness throguhout and Aiden Turner for his advice and photo skills whilst putting the brochure together.

David · 6 March 2024

★★★★★ 5/5

Google

Very good, staff were very polite and helpful from the start till the end.

Maria · 25 August 2024

★★★★★ 5/5

Google

Excellent service, responsive and kept us well informed. Made the buying process for first timers easy to understand and painless.

Kerry · 22 July 2025

★★★★★ 1/5

Trustpilot

By far the worst experience I have had with any estate agent!

Inefficient and incompetent! These agents do not care about the customer they undervalued the property this was evident upon survey being completed. Failed to carry out the most basic checks causing the first sale to fall through literally at the completion stage! After 8 months they were still unable to facilitate a sale on the property despite being told its immaculate and marketing it as a featured property.Then having decided to withdraw the property from the market because of the awful service they provided I was told they will land me a £300 withdrawal fee.Greedy and disgusting I am surprised they are still in business!Shame I can’t give zero stars 1 seems too generous.

Ali · 29 July 2021

★★★★★ 5/5

Trustpilot

Great service

Great service, everything was very good and professional.Demi was very helpful ,thank you very much!

Svetlana · 8 June 2023

★★★★★ 2/5

Google

I was disappointed with Pigott & Crone and I would not recommend them. I didn't think they had my back .

Isabel · 7 June 2025

★★★★★ 2/5

Google

Overall, showed a lack of interest. No continuity between agents, customers and viewers. Not all customers are computer literate, hence they rely on direct contact between themselves and agents, of which there was very little.

Rob · 3 December 2024

★★★★★ 1/5

Trustpilot

As a buyer who has bought a house with…

As a buyer who has bought a house with them, Im only giving 1 star. Here are some of the reasons why:1. So greedy, they sometime dont even tell the seller when you've given a counter offer, but kept pushing you to give better offers.2. They would give you stupid reasons to push you accepting ridiculous prices, remember to do a lot of viewings with the others before dealing with them.3. They would help the seller to promise a lot of things, but they wont make sure that the seller actually fulfill any of them. When the seller failed to fulfill any of the promises, or even failed to fulfill the contract (leaving rubbish and mess and unwanted furniture behind, missing paperwork, promised work not done, etc.) Pygott & Crone dont care and will only say its not their job to make sure any of that. This is REALLY serious matter, and very immoral. They wouldnt even offer to contact the seller for you at the first place.If you are buying a house through them, BEWARE.

Forestor · 12 February 2021

★★★★★ 1/5

Trustpilot

Roque estate agent!

In 2018, I placed an off-plan property with the Lincolnshire branch of Pygott and Crone.Whilst they found me a buyer, my own estate agent, who was meant to be acting for me, colluded with the buyer's solicitor MJP Solicitors of Norwich and developers Jackson & Jackson along with the buyer and basically stole the property from underneath me.This resulted in a loss of £14,000 deposit and an additional loss of £15,000 profit.Total loss was £29,000.The estate agent never even called ,me to offer an apologise or give an explanation. It's as if I never existed!I have all the evidence, so if any names mentioned in this review has an issue, I will back it up with substantial proof and evidence!This review will remain, as it is a reflection of the truth and corruption within the estate agents industry!

Mr · 20 July 2020

★★★★★ 5/5

Google

First class customer service. Very professional. Would highly recommend.

Rebecca · 26 July 2024

★★★★★ 1/5

Google

Possibly the worst experience you could have! Had my mortgage withdrawn as P&C thought they were selling me a Freehold and the house was actually Leasehold! To add insult to injury, there was no way I could have got a mortgage on the property unless the lease was extended... by me! This farce went on for 9 months before I lost my patience. To credit them, they did refund me for the Searches and various fees I had paid but to put it in perspective, I bought with Purple Bricks and did a full renovation in the same amount of time as P&C took to mess me about on an almost unsaleable house. Not good.

Amy · 25 November 2019

★★★★★ 1/5

Trustpilot

Pygott and Crone

Pygott and Crone had my property on the market for 2 years. They failed to get many viewings and completely failed to market my property effectively. They only took 4 photos of the apartment for the brochure. I left the property with them only because they charge a fee to exit the contract with them. So I had to pay them for their total failure to sell my property. I would not go anywhere near them. They are the worst estate agents I have ever come across

David · 25 July 2019

★★★★★ 1/5

Trustpilot

Sleaford branch.

Sleaford branch.We was buying a property in North Kyme, everything was in place - surveys, solicitors, we even cut our holiday short because it appeared that the move was progressing quicker than expected. However when we came back the move date repeatedly got pushed back and back. The man in this property would not get out of the house, he wanted contracts to exchange with no move dates. We repeatedly booked time off work for each suggested move date and then he’d push it back. Everyone in the chain was disappointed, and we have just been notified by our own agent that our buyers have pulled out. So we have lost a lot of money through this seller messing around. We then checked the north kyme property this morning to see he has taken it off, we checked with the agent and it appeared it was a mistake. So the man selling the house has not only put it back on the market but he has the nerve to put it up for an extra 20k! I would have thought that the estate agent would have more responsibility to the buyers, we have lost a lot of money because of this seller. I wouldn’t recommend this home, and I have lost faith in the agent for continuing to advertise properties like this.

Samantha · 24 June 2019

★★★★★ 5/5

Trustpilot

Absolutely fantastic service…

Absolutely fantastic service throughout. All staff have been amazing and are so friendly and helpful. Our sale/purchase was completed very swiftly, thanks to these guys. If we ever move again, we would definitely use Pygott and Crone again. Very highly recommend.

Sarah · 6 June 2024

★★★★★ 1/5

Trustpilot

the worst real estate company in all of…

the worst real estate company in all of england, I had the viewing in Cotgrave-Nottingham for 12:30am on 05/01/2022 but not address for the property, no text message or email literally nothing at all, I spoke twice with them and they promised to send all the details in 20 minutes, but nothing again! If you are invited in property’s like me, please avoid this company if there is any possibility!

Persiyan · 5 January 2022

★★★★★ 1/5

Trustpilot

Unprofessional and Uncommunicative Service

We recently tried to buy a house listed with P&C. The agents were highly unprofessional, and, frankly, edged us out of a possible sale because we were not cooperative (we refused to apply for a mortgage with them because we already had a DIP from a lender). We made an offer and then waited without updates for 5 days. When we enquired as to why we'd had no updates, they told us they had tried to contact us the day prior to see but couldn't get a hold of us, and then that the vendor didn't want to wait. We didn't have messages on either mobile or landline, so there's no evidence that they tried to reach us. Nor did they email us (which they had done previously when unable to reach us by phone). Frankly, we think they purposely failed to update us in order to push us out in favour of another buyer because we didn't want to apply for a mortgage with them.

Eenerdraw · 15 March 2019

★★★★★ 1/5

Trustpilot

Unprofessional

Awful experience selling my property through Pygott & Crone. Very lengthy process and the soliciting firm they recommended (Stonebow Law) were absolutely abysmal.My property was empty with no chain, direct to a first time buyer. Whole process took over 25 weeks from sale. In retrospect earlier in the year I purchased a property with a chain in less than 3 weeks with another provider.Avoid Pygott & Crone, you can do better.

Mark · 19 October 2021

★★★★★ 1/5

Google

Please dont use these as your letting agent as they dont care about your property , the property they are agents for has a leak above me, my husband had to come home from work to see where the water was coming from, because the agents wouldnt send anyone out because the tenants didnt know they had a leak, for god sake we live in a ground floor apartment, the water is coming through the ceiling, where do you think its coming from? my husband and tenant found the leak, but they cant stop it, after a few heated phone calls to letting agent with no joy, i have had to go to the management team that runs our property, maybe they can help and give letting agent a kick up the butt , the tenants were given the plumbers phone number but he/she wont pick up, we reported 4 and a half hours ago, its not on, just think of the damage it is making, and the cost the landlord will have to pay, not just for his property , mine as well, this is the 4th leak from this property i have had to deal with under this agent. come on get a grip, and by the way i found the young lass on the phone rude and thoughtless couldnt give a t@@s, maybe some people skills wont go a miss...........24th September 2018 Didnt get a call back from manager of letting agent Friday as asked, plumber did come out 5 hours latter to fix leak from apartment above, after talking to tenant above he said that the phone number the letting agent had given him was for the plumber but he was off , So maybe more communication between contractor and agent we might of got a plumber sooner and there might of been less damage . I have British gas plumbing insurance and the plumber is out within an hour as leaks is one of there top priority .

Gail · 25 November 2018

★★★★★ 5/5

Google

The team managed to keep my purchase possible after protracted issues with the mortgage provider. Sale complete now onto the renovation!

Kenny · 17 March 2025

★★★★★ 1/5

Trustpilot

Parasites!!

Parasites!!This company sent me an unsolicited letter......this is deemed as a service provided by the company as per Trustpilot guidelines.You can show that you used the services - you haven't bought or ordered anything, but you can otherwise document your use of the business or company's services. This might be by showing correspondence with the company or documenting some other interaction.This company search the property portals looking at properties that come to the market with another agent.They then try to find out the vendor's address. They then send unsolicited post to sell all their other add ons like, relocation services, mortgages, conveyancing, land and new homes. This is where they make a fortune.They finish the letter by stating, ' To opt out of any further communications from us please write or email usThis clearly breaks the new GDPR code on privacy protection. This estate agent will do everything possible to gain business so be warned.I hope that the High street estate agents disappear sooner rather than later. Rip Off businesses who charge a fortune for marketing a property.Update: They have now reported me as I have never used their services. You could not make it up. Unprofessional parasite of a company. Avoid at all cost......

Gary · 10 August 2018

★★★★★ 5/5

Trustpilot

Very pleased with the service

Very pleased with the service and kept me up to date!..they bent over backwards to make it work for me!..Would recommend

Sean · 5 March 2025

★★★★★ 1/5

Trustpilot

Horrendous valuation service

I recently had a property valuation carried out by this company for mortgage purposes - it came back £000's below two other agents! Frustratingly, the lender would only work from this companies survey and thanks to this, my mortgage application has now been refused. In the past I've alway found agents are within 5% of each other when carrying out a valuation; don't know what on earth was going on with Pygott & Crone's valuer, but their incorrect valuation has sabotaged my application and cost me time, money and stress.

Melanie · 29 August 2017

★★★★★ 1/5

Trustpilot

Very poor performance

Very poor performance! Can't recommend them. They had my property on the market for a year and consistently sent the wrong people to view it. They found a 'buyer' but didn't investigate their claim that they were cash buyers which proved false and the withdrew their offer just before exchange of contracts. This company gives estate agents a bad name!

David · 26 November 2022