Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleIf you are thinking of selling your house I can not recommend Mundys. They significantly over valued my house, but they came across as being very confident and said 'the first party to view would buy', so I naturally signed up to them. However, they did not generate a single enquiry or viewing. At each monthly review all they had to say was we think it might be a little high and suggested reducing it by £10K. So after 5 months of inactivity and a reduction of £45K I have had to terminate our agreement. They have been totally ineffective and wasted my time. Despite telling me all the places they could advertise the property, they only put it on Rightmove and their own site.
K · 24 October 2023
★★★★★ 1/5
TrustpilotSelling your House? then don't waste your time with Mundys
If you are thinking of selling your house I can not recommend Mundys. They significantly over valued my house, but they came across as being very confident and said 'the first party to view would buy', so I naturally signed up to them. However, they did not generate a single enquiry or viewing. At each monthly review all they had to say was we think it might be a little high and suggested reducing it by £10K. So after 5 months of inactivity and a reduction of £45K I have had to terminate our agreement. They have been totally ineffective and wasted my time. Despite telling me all the places they could advertise the property, they only put it on Rightmove and their own site.
K · 11 October 2023
★★★★★ 5/5
GoogleOverall, a very helpful team offering both useful advice and practical support throughout the whole sale process.
M · 17 February 2026
★★★★★ 5/5
GoogleAmazing service my Mundy's and in particular by Barbara Davy who did everything to sell the property for us. She worked tirelessly for us. Thank You.
The · 25 November 2025
★★★★★ 5/5
GoogleIt's so nice to deal with an honest reputable Letting Agent who know exactly what they're doing. Emily Otter is amazing and heads up an equally amazing team. Look no further and choose Lincoln's best...
David · 21 June 2023
★★★★★ 1/5
TrustpilotVery average
Very average, arranged with the letting agency a viewing, drove 150 miles to meet the landlord of a rental property, waited 1 hour, nobody showed up for the appointment. no apology, arrogant attitude. avoid these time wasters.
Ian · 29 July 2025
★★★★★ 5/5
GoogleWe have a property in Lincoln, UK and switch to this agent from YM, (as YM is terrible) Mundy's is so much better, they answer all communications timely and efficiently. We would not hesitate to recommend them. A big thank you to Alice there also, first class service.PositiveResponsiveness, Quality, Professionalism, Value
Bay · 21 June 2021
★★★★★ 3/5
TrustpilotLandlord told us he needed property…
Landlord told us he needed property back for a family member, yet less than two weeks after vacating it was back on the market, again with Mundys, for a rent more than above the maximum 7.5% he could have charged us on renewal.So lied to after almost six years of tenancy just so he could charge somebody else a much higher rent and enforced the aggravation and costs of moving onto us
Craig · 29 January 2024
★★★★★ 5/5
GoogleDonna was fantastic from start to finish and even after that. She has responded to any issues I have raised promptly and has gone ven every effort to help where she can
Ben · 21 June 2023
★★★★★ 1/5
GoogleMundys lettings have been absolutely appalling. My dad passed away as a result of a fall on the stairs, he was 58. We had to remove the carpet due to the way that he died, it was not salvagable. We kindly phoned mundys to make them aware of this and to offer to find a matching carpet and fit it to right the situation however the representative insisted on sending someone who 'wasn't emotionally involved' to clean it, we explained that it was simply not possible or appropriate but they persisted, in the end she removed the carpet. They then called back and said the landlord wants the stairs and landing carpet replaced at the same time, we fully accept the reasons for this however made it clear that the only carpet that was damaged was in the hall way, we asked how the cost of this would be worked out fairly however they were not able to tell us. The representative then said by the way the rent is paid until August 1st and after that we would be liable for it. My dad died on 20/07/22 and we felt pressurised in to returning the keys so they were returned on 29/07/22. We then asked for the location of the water meter which they said they didn't know and they would sort it out, we explained we wanted to do this ourselves so we could pay the bill, they said they would find out and call us back, they never did. Upon handing the keys back we explained we did not want any further contact from them and that we will communicate through the deposit protection scheme. We have since been contacted multiple times including by 2 members of staff using their personal Facebook profiles to contact us. Every other organisation we have spoken to explain that dad has died first of all said sorry for your loss. Mundys did not show any compassion or understanding until we complained. We lost dad in an unexpected and traumatic way, mundys simply added to the stress.
Sarah · 21 June 2023
★★★★★ 1/5
GoogleI rented a house that was advertised as "owner is fitting a new kitchen". On the day I was signing the contract -surprise!- no new kitchen, when I complained I was told very nicely that it was take it or leave it. When I moved in it seemed a pig was living in the house (a furry one). I left after two years and returned the house much cleaner than I received, even though I was charged more than 200 pounds on my deposit for extra cleaning.
Guilherme · 21 June 2023
★★★★★ 5/5
GoogleI had to wait until completion date of my own house sale and from that day start to find somewhere to rent for a year, back in my home city of Lincoln ...fast!
Mundys are, of course, highly recommended by friends and family but it's hard to explain how phenomenal they have been finding me the right style of place to rent for a year, explaining how the process works and each time I've had a question, sorting me out quickly.
Susan · 21 June 2023
★★★★★ 1/5
GoogleAwful service when it came to deposit return. Very minor damage to a carpet was detected on our check out (so minor I had never noticed it in the two years I lived there), I contested this as I knew I wasn’t responsible for it. I insisted on this and that it must have been there upon move in, despite the inventory clerk they hired not picking it up. They would not accept this and said they ‘were in a strong position to go to the DPS for dispute’, I was happy to do this as I wanted it to be investigated properly and refused to give up £100 of my deposit. And what a surprise, when they were gathering their evidence they found that the damage was actually present on the last tenant’s check out, something they absolutely should have checked as soon as I contested it. Luckily I did not back down, but if I had I would have paid them £100 for something that I was not at fault for. They then proceeded to blame me for not checking my inventory thoroughly enough and did not take accountability at all.
Ellie · 21 June 2023
★★★★★ 5/5
GoogleVery helpful and efficient service throughout the sales process.
Tony · 17 March 2026
★★★★★ 1/5
TrustpilotAvoid - will try anything to keep deposits
Awful service when it came to deposit return. Very minor damage to a carpet was detected on our check out (so minor I had never noticed it in the two years I lived there), I contested this as I knew I wasn’t responsible for it. I insisted on this and that it must have been there upon move in, despite the inventory clerk they hired not picking it up. They would not accept this and said they ‘were in a strong position to go to the DPS for dispute’, I was happy to do this as I wanted it to be investigated properly and refused to give up £100 of my deposit. And what a surprise, when they were gathering their evidence they found that the damage was actually present on the last tenant’s check out, something they absolutely should have checked as soon as I contested it. Luckily I did not back down, but if I had I would have paid them £100 for something that I was not at fault for. They then proceeded to blame me for not checking my inventory thoroughly enough and did not take accountability at all.
Ellie · 27 May 2023
★★★★★ 5/5
GoogleI've interacted with many estate agents and Mundys have by far been the best. They have been communicative throughout the rental process. Even before our application has been accepted by the landlord, Mundys had phoned us to explain what was happening and kept us in the loop. All the staff have been really helpful and friendly, and always super quick to respond to any questions. They've helped make the moving process has been as simple as it could be.
Rosie · 21 June 2023
★★★★★ 5/5
GoogleThey are super helpful with everything and very communicative, Emma especially has been a great support in the house hunt process
Emma · 25 November 2025
★★★★★ 5/5
GoogleUsed Jess for my mortgage was really helpful and was constantly communicating which is really important when sorting mortgages. Have already been recommending her out to friends and colleagues
Amanda · 2 September 2025
★★★★★ 1/5
GoogleDon't use. After a year of 'purchasing' a property, where the exchange did not take place on theagreed date, and buyers stringing us along for another 6 months, with the estate agent not providing updates and then finally to cap it off the … More
L · 11 February 2025
★★★★★ 5/5
TrustpilotAll members of staff have great…
All members of staff have great customer service and job knowledge
RS · 13 January 2026
★★★★★ 5/5
GoogleWhile buying a property through Mundys found them to be excellent. Very helpful and attentive and offered good sound advice and made the process easy for me
Philimp · 10 August 2025
★★★★★ 5/5
TrustpilotWe chose this company to look after our…family home
We chose this company to look after our house while we away and wow they haven’t disappointed! All the staff are so knowledgeable and nothing is too much trouble for them. So glad we chose them. Brilliant work Mundys. Keep it up!
Abbe · 29 January 2025
★★★★★ 1/5
TrustpilotAvoid these scam artists at all costs
Avoid these scam artists at all costs!
Rent with ANYONE else!
They'll come up with absolutely anything to keep as much of your deposit as they can.
Kiran · 22 July 2025
★★★★★ 5/5
GoogleThe liason between estate agent and developer was excellent.
Jimmy · 9 January 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
