Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSarah at Droitwich very helpful, kept us updated on a very lengthy process which she did her best to keep moving.
Linda · 28 June 2026
Agent replied · 28 July 2026
Thank you for your review. We’re pleased to hear Sarah provided helpful support and kept you updated throughout the process. We’ll be sure to pass on your kind words.
★★★★★ 5/5
GoogleOulsnam Droitwich have been very helpful from start to finish, always easy to communicate with and always respond to enquiries quickly.
Dylan · 28 June 2026
Agent replied · 28 July 2026
Thank you for your kind review. We’re delighted to hear that the Droitwich team were helpful and that communication was smooth throughout. It’s great to know your enquiries were always dealt with promptly. We really appreciate your feedback and thank you for choosing Oulsnam. 🏡 …
★★★★★ 1/5
GoogleSo I was given information for a property, a friend had viewed it, told me to ring up as we needed to move before our tenancy was up. Spoke to Imogen twice, was told that she would speak to the landlord and 'ring me back' when she had spoken to her, yet that was nearly 3 weeks ago, no phone call, no communication, so stay away from these people cos they aren't good at all
Becky · 5 October 2020
Agent replied · 7 April 2023
We appreciate your feedback Becky however we do not have a member of staff named Imogen. Following a quick search, Imogen works for another estate agent on Silver Street in Lincoln. Please call us should you wish to discuss on 01522 503727. Kind regards Martin & Co Lincoln
★★★★★ 5/5
GoogleI've used these great people multiple times and they never fail to deliver. Every member of the team goes above and beyond to achieve my sale. I wouldn't use anyone else.
Steve · 26 March 2026
Agent replied · 26 August 2026
Thank you so much for your continued trust and loyalty, it truly means a lot to us.
We’re delighted to have supported you on multiple sales, and it’s fantastic to hear that the whole team has consistently delivered for you. Going above and beyond is exactly what we strive for every time.
We really appreciate your recommendation and look forward to working with you again in the future!
★★★★★ 2/5
GoogleMe and my partner went to see a student friendly house ("Student Friendly" was in the description and in the photos- as a blue banner across the far right corner) and we made it clear that we were both full time students with a very young child.
We were greeted by a guy named Luke and everything went very well, it was pretty much the house we wanted. However when I phoned them up to pay the application fees I was told by Luke that referencing won't pass as me and my partner earn Student Finance "only" and are students... I find this quite ridiculous as we both earn benefits and both of our independent student finances together make it quite easy to afford the house.
I then asked Luke why we cant use a guarantor for referencing like any other estate agent company and he then said that their referencing company doesn't allow that. Well I was incredibly shocked and disappointed by this as we weren't expecting to be turned down for a student friendly house being students.
On a positive note, since this review I have been sent a personal email from Luke, and I would like to add that this negative review has no reflection whatsoever upon customer service and after care. Luke was polite, friendly and approachable and was happy to answer any questions we had regarding the property. It was as previously stated a fault on behalf of their referencing company.
However I hope the advert will soon be rectified.
Christopher · 5 October 2017
Agent replied · 7 April 2023
We appreciate your feedback Christopher. Kind regards Martin & Co Lincoln
★★★★★ 5/5
GoogleI have used Martin & Co for nearly a year now as a landlord. In this time, they have found tenants for three properties for me, on each occasion very quickly but most importantly I am delighted with the judgement used to recommend the tenants they do - who I am very happy to have in my properties and take care of them!
Everyone I deal with at Martin & Co are so helpful and really go the extra mile for me, I deal with Luke mainly who has given me excellent advice and been a great help to me.
I would very highly recommend this branch of Martin & Co to landlords and tenants alike
Carl · 5 October 2017
Agent replied · 7 April 2023
We appreciate your feedback Carl. Kind regards Martin & Co Lincoln
★★★★★ 5/5
GoogleTom has been absolutely spot on for us . We are taking a big move from Norfolk to Yorkshire and he has made it all at ease for us. From first point of contact it has been great .
Lou · 20 May 2024
Agent replied · 20 May 2026
Thank you so much Lou, that's really appreciated.
★★★★★ 5/5
GoogleOulsnam have been great from start to finish. Comms have been excellent so we always knew what was happening. House sale was a breeze. Sarah has been a delight...friendly and helpful. I highly recommend.
Russel · 16 August 2024
Agent replied · 16 August 2026
Thanks Russel, we appreciate you taking the time to leave us a great review, the bottle of Prosecco was very kind of you and we wish you and your family all the best for the future!
★★★★★ 3/5
GoogleVery poor comunication on the progress of the sale , I received 3 emails in the space of four months , had to call myself to get updates. The cost was high which did not reflect with the poor quality of the service received.
Dom · 19 November 2025
Agent replied · 16 December 2025
We appreciate your feedback Dom. Kind regards Martin & Co Lincoln
★★★★★ 5/5
GoogleFrom the very start the team were very positive and communications were excellent. They were honest with valuations, never artificially inflating expectations and provided good advice to improve sales potential. A faultless experience. Would recommend to friends
Bob · 13 January 2026
Agent replied · 27 January 2026
Hi, Bob. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleVery easy to deal with and really helpful, considering I was a first time buyer.
Louis · 26 June 2026
Agent replied · 26 August 2026
Thank you for your lovely review. We're so pleased to hear that you found the process easy and helpful, especially as a first-time buyer. It was a pleasure assisting you, and we wish you all the best in your new home.
★★★★★ 5/5
GoogleGreat service from the team.
Kept me updated along the way and made communication so easy between all
Parties.
5 stars all the way.
Would 100% recommend,
Mohammed · 26 March 2026
Agent replied · 26 August 2026
Thank you for your kind review and recommendation. We’re really pleased to hear that the team kept you well updated and made communication easy throughout the process. We truly appreciate your support.
★★★★★ 5/5
GoogleIt was an Absolute pleasure dealing with Kellie hallier and her sales team. We purchased our family home and it was very smooth process from start to completion. Excellent communication and good customer care.
I would highly recommend .
Jay · 26 November 2025
Agent replied · 26 August 2026
Thank you for your lovely feedback. We're so pleased Kellie and the team made your purchase smooth and stress-free. We really appreciate your recommendation and hope you're loving your new home!
★★★★★ 5/5
GoogleVery friendly staff and helpful with information.
Catherine · 2 August 2026
Agent replied · 16 August 2026
Thank you for your kind review. We’re so pleased to hear you found the team friendly and helpful.
★★★★★ 5/5
GoogleI cannot express how grateful I am for Kelly at the Hornchurch branch. She was constantly on the ball with any question I asked and went above and beyond to help me. My purchase would not have gone ahead without all her hard work - thank you
Laura · 26 August 2025
Agent replied · 26 August 2026
Hi Laura
We appreciate you taking the time to share your positive experience! The team at Hornchurch really appreciate it.
Kind Regards
★★★★★ 5/5
GoogleStaff within the Hornchurch branch are friendly and approachable. They have provided a professional and informative service in respect of our house sale.
Michael · 26 March 2026
Agent replied · 26 August 2026
Dear Michael
Thank you for your lovely feedback. We are delighted to hear that our Hilbery Chaplin Hornchurch team have provided a friendly, professional and informative service throughout your sale. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleGood professional advice and prompt with photos and marketing. Early stages but Hilbury Chaplin at Hornchurch inspire confidence in gaining a future sale.
Gill · 26 March 2026
Agent replied · 26 August 2026
Thank you for your kind feedback.
We’re so pleased to hear that our advice, marketing and prompt service have inspired confidence at this early stage. The team at Hilbery Chaplin Hornchurch look forward to securing a successful sale for you!
★★★★★ 5/5
GoogleI use Martin & Co to manage my property and the service is excellent. Everyone in the team is very helpful and friendly. I mainly deal with Luke who is very professional, gives accurate and appropriate advice and communicates information and updates regarding tenants quickly. If you are a landlord looking for an agent to manage your property, I would have absolutely no hesitation in recommending this branch and their services.
Karen · 5 October 2017
Agent replied · 7 April 2023
We appreciate your feedback Karen. Kind regards Martin & Co Lincoln
★★★★★ 5/5
GoogleGreat agents, good communication and got us a sale in good time!
Paul · 28 May 2026
Agent replied · 28 July 2026
Thank you for your review. We're delighted to hear that you were pleased with our service and communication, and that we were able to secure a sale for you in a timely manner. We appreciate your feedback and thank you for choosing Oulsnam. 🏡 …
★★★★★ 5/5
GoogleWithout a doubt, Oulsnams, Droitwich are the best Estate Agents in town. Believe me, I've tried them all.
Sarah, Angela and Claire are so professional.
David · 16 February 2026
Agent replied · 16 August 2026
Thank you so much for your kind words. Sarah, Angela, and Claire will be thrilled to hear your feedback. We’re delighted we could provide a professional experience you can rely on.
★★★★★ 5/5
GoogleGoodbye Cumberland way. Thank you to Luke, Danielle and the team at martin and co for a professional service from beginning end. I wouldn't choose anyone else to sell with
Jodi · 3 May 2024
Agent replied · 2 August 2023
Thankyou Jodi for your review and we hope you are happy in your new home.
★★★★★ 5/5
GoogleA really good experience recently when Tom handled the rental of our property
Everything went smoothly at a great pace and it was let very quickly.
Would have no problems recommending Tom to anybody who needed the service of a letting agent and would like to thank him for the professional care he gave.
Shirley · 20 May 2022
Agent replied · 20 May 2026
Thank you so much Shirley, it was a pleasure to be able to find a tenant for you. I appreciate your kind comments.
★★★★★ 5/5
GoogleGreat service. The stand out agent was Sarah H , she chased the seller when they dragging their heels. Assisted with follow up even after the sale when we needed help. All round provided excellent customer support.
Jill · 16 October 2025
Agent replied · 16 August 2026
Thank you so much for your lovely review. We’re delighted to hear you had such a great experience and that Sarah went above and beyond to help, we’ll be sure to pass on your kind words.
★★★★★ 5/5
GoogleSarah and the Oulsnan's team have helped tremendously, in the sale of my late mom's park home. Attended viewings, great communication and freindly voices to speak with, have definitely made the whole, sad experience, easier to deal with.
Thank you all 😊 …
Deb · 16 August 2025
Agent replied · 16 August 2026
Thank you for your kind words. We’re so pleased Sarah and the team could help make a difficult time a little easier.
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