Trusted Agent profile · Lincoln · Lincolnshire
Verified
★★★★★
436 reviews across 6 platforms
Unit 33 The Forum, North Hykeham, Lincoln, Lincolnshire, LN6 8HW
Part of Martin & Co, see every office.
Martin & Co's office in Lincoln, Lincolnshire, at Unit 33 The Forum, is rated 4.6 out of 5 across 436 reviews on six platforms, including 314 Google reviews rated 4.6.
314
Reviews on Google
This office
35
Reviews on Facebook
This office
2
Reviews on Yell
This office
5
Reviews on The Trusted Agent
This office
73
Reviews on Trustpilot
This office
7
Reviews on allAgents
This office
Send Martin & Co Lincoln a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Highly recommend this estate agents, Anna has been fantastic from the start, with advice and keeping us up to date with viewings and feedbacks. Answered all ...Read the review from sellers
We are moving house and needed to do it quickly and without too much stress due to husband needed heart surgery in the next few months and we wanted to be ...Read all 4 from tenants
Martin & Co Lincoln have been trading since 2001 and have worked hard to build both an excellent local reputation and a strong professional team. We cover all of Lincoln and some parts of Lincolnshire including North and South Hykeham, Doddington Park, Birchwood, Witham St Hughs, Welton, Bassingham, Swinderby and many more. If you are looking for an estate agent to advertise your house for sale in Lincoln we will complete your valuation for FREE. Following the property valuation, our selling package includes a dedicated expert who will complete the valuation and oversee your property sale to ensure you are kept informed throughout the selling process. All viewings are accompanied as standard by a negotiator who knows your property. When you are looking to purchase a property for sale in Lincoln or Lincolnshire we are the agent to register your requirements with. We will update you on all new properties matching your requirements to find you the perfect new home. Whether you are a looking for a letting agent in Lincoln to build your property portfolio or this is your fist time as a landlord, the difference between us and other agents in Lincoln is that Martin & Co always pay attention to our clients' specific needs. We're prepared to go that extra mile to ensure you understand and comply with all current lettings legislation. We also have a large data base of applicants who are looking for houses for rent in Lincoln to match your property with the right tenant Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Lincoln get you on the move or call us on 01522 503727. Calls maybe recorded for training and monitoring purpose.
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
5/5
TrustpilotEfficient and friendly assistance with a difficult sale.
I had a very non-standard sale which required a number of actions on my behalf by Martin & Co. They organised everything quickly and efficiently, keep me informed as to what was going on and went above and beyond to keep the entire experience as stress free as possible. Can't recommend them highly enough.
5/5
Googlesarah and angela went above and beyond to make sure the sale completed , they chased the chain to make hot happen very impressed with all the team at oulsnams droitwich
Thank you kindly we really appreciate you taking the time to write a review and mention how Sarah and Angela went above and beyond!
5/5
GoogleI bought a house using Kellies help. She was extremely nice and cooperative. I received amazing support.
Thank you for your kind feedback! We're delighted that Kellie could provide such great support during your home-buying journey.
5/5
GoogleGreat communication, knowledge & experience, which was very helpful. Thank you!
Thank you. We really appreciate your feedback and are delighted we could make the process smooth and helpful for you.
1/5
GoogleSo I was given information for a property, a friend had viewed it, told me to ring up as we needed to move before our tenancy was up. Spoke to Imogen twice, was told that she would speak to the landlord and 'ring me back' when she had …
We appreciate your feedback Becky however we do not have a member of staff named Imogen. Following a quick search, Imogen works for another estate agent on Silver Street in Lincoln. Please call us should you wish to discuss on 01522 503727. Kind regards Martin & Co Lincoln
5/5
GoogleIt was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.
5/5
GoogleWe have been really pleased with the team at Oulsnam they are very professional , helpful and they keep you well informed ! Would definitely use them again !
Thanks Lindy, we are so happy you are pleased with everything and really do appreciate you taking the time to write us a Google review so thank you kindly 🥰 …
5/5
GoogleGreat team very helpful
Thank you for your kind review David. We’re glad to hear you found the team helpful and appreciate your support. 😊 …
5/5
GoogleI received great service by everyone in the Hornchurch branch, they answered all my questions whenever I called them and really looked after me.
Thank you for your kind words for the team in our Hornchurch branch, we are so pleased you are happy with the service provided.
5/5
GoogleGreat caring service. No hiccups or holdups of any kind. Thanks Tom
Thanks Katie, appreciate it.
5/5
GoogleGreat service from start to finish, I would highly recommend this branch, Claire in particular. She's very knowledgeable, professional and friendly. 5* team - thanks for everything.
Thank you kindly Leanne, we really appreciate you taking the time to provide us with a 5 star review and your feedback!
5/5
GoogleTom was a great help renewing my rental contract, very nice Gentleman highly recommend him.
1/5
GoogleA bit disappointed to be honest. I rang them to change the date of my house inspection as I wasn’t going to be home, they rang me back and agreed on the day I told them I’d be home. Next thing I know, they’ve come on the original date when I wasn’t home, and I only found out by ringing them on the day they were meant to come as I was waiting for them. I had all my washing up including the girlie stuff, and they’ve seen that now and I feel like my privacy has been invaded. Apparently I didn’t ring them to change the date, when I did because I remember doing it at work. No matter how many times I email them about an issue in the house, I get no replies. I’ve emailed before about the amount of cold drafts coming through my windows, making my house very very cold, and they do nothing.
We appreciate your feedback Chloe. Kind regards Martin & Co Lincoln
5/5
GoogleSuperb customer service from all of the team. A big thank you to Phil for getting our deal over the finishing line.
Thank you for your kind feedback for the team at Hornchurch branch.
5/5
FacebookLuke Ashmore has been fantastic throughout the stressful experience of buying a property. Knowledgeable, excellent communication & we were kept up to date regularly with progress. 5 stars to Luke! We would recommend anyone & everyone to use your services. Thank you. From 2 very happy customers!
Thank you Gill. Enjoy your new home together. 🏡
5/5
Googleexcellent service, highly recommend
Thank you Sue, Google sorted.
5/5
GoogleExcellent set of Agents to work with. They are always reliable approachable and responsive. I wouldn’t hesitate to recommend them
Hi Simran Thank you so much for the 5-star feedback you have left for our Hornchurch team, it really is appreciated.
5/5
FacebookI cannot praise Martin & Co enough for the superb service we have received in both the buying and letting areas of our properties. Luke is the most knowledgeable and indulgent agent I have ever come across, and nothing is too much trouble. It is so rare in this day and age to receive such professional and truly caring service from Estate agents or any industry, and I want to thank all the team at Martin & Co for their continued care and attention. I would never consider using any other agent to handle our properties.
5/5
GoogleTom was always available for an update. Always kept lines of communication open and was very prompt with any information that we requested. It was a difficult process (solicitors!) but made so much easier due to Tom's diligence. Recommended!
Thank you so much Natasha, that's really appreciated.
5/5
GoogleA careful and considered approach from Sarahbat Oulsnams that facilitated a more for my mum at a very difficult time. Highly recommended.
Thank you for your kind words. We’re glad Sarah could provide the support needed during such a challenging time.
5/5
GoogleI was very impressed with TLC. From first meeting Tom, I found him to be very friendly and helpful and seemed very knowledgeable about the local housing market. Tom’s photographic abilities were excellent and I was really pleased with the standard of the photos used, they certainly enhanced the property. All house viewings were carried out very efficiently. Even though the sale of my house was straight forward, Tom always acted with professionalism and was very patient with my many telephone queries. I would have no hesitation whatsoever in recommending TLC to anyone who is considering selling their house.
Thank you so much Elizabeth, this is really appreciated.
5/5
FacebookJust purchased a buy to let property and it is now in Amy's hands to organize the letting. Throughout the purchasing period Amy has been amazing giving me all kinds of advice. Approachable and professional. Prompt to answer emails and I feel sure she will continue to guide me well in getting it up to standard and finding me a suitable tenant . Feeling confident in her is vital seeing that I am a long way away and can't handle this myself.
1/5
allAgents"Our experience with Martin..."
Our experience with Martin & Co Lincoln has been terrible since the word go. -When completing the credit checks they didn't explain their process/charges properly and then ended up charges us double and it was a fight to get refunded. -When completing the contract, the deposit amounts and addresses were completely incorrect and had to be redone, wasting time. -When we viewed the property it was in a mess and they told us they would have cleaners in before we moved in. When we got the keys and went back to the property for the first time, nothing had been done to it and I had to speak to 3 different people to get it sorted. -They didn't send us the inventory until a month into our rental and it was incorrect. -When they wanted to do a property check, they gave us less that 48 hours notice for the visit and then tried to charge us because we missed the appointment (we were on holiday for a week and missed the notice and the visit) and we had to fight to get that back too. -It has taken them 6 months to arrange to have our shower fixed. 3 plumbers, a visit and a telling off from the landlord later its finally been done. The problem with the branch is that no one seems to have a clue what is going on or who is in charge and you have to speak to pretty much everyone in the office to get it sorted. Even the plumbers and gas check guy who I've met say that their management team is awful and its hard to get done. When the landlord came around he seemed aware of the problem and said that they had lost the spare sets of keys for the three properties he owned in the area.
1/5
allAgentsOur experience with Martin
Our experience with Martin & Co Lincoln has been terrible since the word go. -When completing the credit checks they didn't explain their process/charges properly and then ended up charges us double and it was a fight to get refunded. -When completing the contract, the deposit amounts and addresses were completely incorrect and had to be redone, wasting time. -When we viewed the property it was in a mess and they told us they would have cleaners in before we moved in. When we got the keys and went back to the property for the first time, nothing had been done to it and I had to speak to 3 different people to get it sorted. -They didn't send us the inventory until a month into our rental and it was incorrect. -When they wanted to do a property check, they gave us less that 48 hours notice for the visit and then tried to charge us because we missed the appointment (we were on holiday for a week and missed the notice and the visit) and we had to fight to get that back too. -It has taken them 6 months to arrange to have our shower fixed. 3 plumbers, a visit and a telling off from the landlord later its finally been done. The problem with the branch is that no one seems to have a clue what is going on or who is in charge and you have to speak to pretty much everyone in the office to get it sorted. Even the plumbers and gas check guy who I've met say that their management team is awful and its hard to get done. When the landlord came around he seemed aware of the problem and said that they had lost the spare sets of keys for the three properties he owned in the area.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from tenants, rated 5.0 out of 5 on average. For example, Krystelle wrote: "We are moving house and needed to do it quickly and without too much stress due to husband needed heart surgery in the next few months and we wanted to be ..."
Send Martin & Co Lincoln a message.
