Trusted Agent profile
★★★★★
263 reviews across 1 platform
39a Carholme Road, Lincoln LN1 1RN
Lighthouse Property Services Ltd's Lincoln office at 39a Carholme Road is rated 4.0 out of 5 across 263 reviews on 1 platform, including 263 Google reviews rated 4.0. Checked 9 October 2026.
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
5/5
GoogleWe have used Lighthouse for our private and student rentals since 2002 and found their advice and service to be excellent. We believe that they strike an excellent balance between the needs of the tenant and the landlord and would have no hesitation in recommending them as a friendly and reputable letting agency.
4/5
GoogleGenerally Lighthouse Property Services deal with maintenance issues very well. They have a positive response & are willing to negotiate in difficult matters. Sometimes the chasing up of overdue rent is slack & often takes a phone call from myself to repeat the follow up. Overall though I am happy with their service.
4/5
GoogleHave been with Lighthouse for all three years of university and have never felt like they aren't fulfilling their role. All the people the work in the office are really, really lovely and accommodating and when I've been in need of assistance they've helped out to the best of their ability
5/5
GoogleI don't understand why the rating is 2.3 Lighthouse have always been professional. They are a great company to live with, always fixing the problems as soon as contacted and making sure the customer is always happy. They ensure the process is simple, easy and they are very reliable. Would recommend.
5/5
GoogleI have stayed with this agency this year for my student house and cannot complain about anything, with any issues or problems we've had, we've notified them and they have come and fixed it within the next day. Will be staying with this company to find my next student house, highly recommend.
1/5
GoogleTerrible service, even worst communication, don't let here, there are much better places trust me
Hi Patrick Thank you for the review. I am sorry to hear about the issues you have had. If you would like to discuss this further please contact us on customercare@countrywide.co.uk Kind regards, Jake
5/5
GoogleHave just finished a two year tenancy with Lighthouse in Lincoln and it has been smooth for the duration! All maintenace and repair issues were dealt with promptly, flexible when necessary, and a great overall package of accomodation for my masters! Thanks, Sean Pemble.
4/5
GoogleBegan tenancy with lighthouse in June 2012, so far no huge problems. Did have an issue with damp in the house, got in touch and Lighthouse sent someone to sort it straight away. Same with all other minor issues. Very efficient, friendly helpful staff.
4/5
GoogleHave found my experience with Lighthouse to be a positive one, they are easy to get into contact with if there are any problems. They have made the transition from University led accommodation to independent letting very easy. Would definitely rent with them again!
5/5
GoogleLighthouse has managed my property flawlessly. I had only 1 month of no rent in the last 5 years and I have been living abroad all this time while Lighthouse has taken care of everything. I highly recommend their services to anyone.
4/5
GoogleLighthouse Property Services have been looking after a property I own in Lincoln for just over a year. I've found them to be friendly and helpful in all dealings, and very quick to respond to queries from me or my tenants.
5/5
GoogleI have used Lighthouse Property Services in Lincoln for several years and have always been delighted by the high level and consistency of service. We have several properties throughout the UK and Lighthouse are the best performing of the letting agents.
4/5
GoogleThe house I let could do with some maintenance but the rent was relatively cheap and all problems that arose during our tenancy were fixed promptly and to a good standard. The staff are very friendly and willing to help.
5/5
GoogleLighthouse have managed my property for some time. I have always found them to be friendly efficient, timely, knowledgeable and fair. The feedback from my student tenants is that Lighthouse are also efficient, fair and to be recommended
5/5
GoogleVery good Letting Agent!!!
Thanks Lukasz, we love what we do!
5/5
GoogleIt has been an absolute pleasure dealing with Lighthouse, Samuel and Nathan are great ! They made the whole experience of letting our property so easy , I'd recommend them to all my friends with complete confidence.
5/5
GoogleWe have been with Lighthouse for a number of years and they have consistently ensured that we have tenants in the property. They keep us well updated by e mail, phone calls or letter.Happy to recommend their services.
5/5
GoogleLighthouse have always been helpful and the staff are really lovely and welcoming, including Lindsay. She's helped us loads, right from the beginning and has always sorted out any problem we've had. Would highly recommend :)
4/5
GoogleOur house is excellent value for money and a really lovely property. Any problems we've had have been sorted straight away and the staff are always friendly and helpful, I'd recommend Lighthouse to any students.
5/5
GoogleBeing oversees I need an agent I can really rely on and I have that with Lighthouse Property Services. I have found them to be very responsive to email queries and resolving things quickly.
4/5
GoogleFriendly and helpful staff. Low rent prices and a good range of properties. The only thing would be that, at times it can take longer than expected for maintenance issues to be resolved.
5/5
GoogleI've used Lighthouse for two years now and they've been really good! Their customer service is great and I've had little trouble with regards to getting problems sorted in good time :-)
4/5
GoogleLived in a lighthouse property for two years and they were fast and efficient when dealing with issues. It was a good, clean house that became a home comfortable to live in.
4/5
GoogleDuring my first year of university everything seemed hectic and rushed. Lighthouse were clear, helpful and friendly and understanding toward to pressures felt by their tenants. Overall a good experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lighthouse Property Services Ltd's Lincoln office has 263 reviews across 1 platform: 263 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Lighthouse Property Services Ltd is rated 4.0 out of 5 across all 263 reviews, and 4.0 out of 5 on Google from 263 reviews, checked 9 October 2026.
Lighthouse Property Services Ltd, 39a Carholme Road, Lincoln LN1 1RN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.