Lighthouse Property Services Ltd reviews

Hiya Michael, I've searched our database and I can't locate you as having ever been a client/customer of ours. Please get in touch directly if there is anything we can do to help.

Thanks for the review!

Thank you for taking the time to leave us this rating, if you would like to discuss your dissatisfaction, then please send us an email at customercare@countrywide.co.uk. Kind Regards.

Hi Mollie, Please get in touch, (01522 780 020) let us know what the issue is, I'm sure we can resolve it for you.

Thanks Claudia!

Thanks Ryan, we wish you the best with your studies!

Hello Charis Thank you leaving this review. I am sorry to hear that you have only rated us 1 star. If there is anything you would like to discuss with us in more detail do not hesitate to contact us on customercare@countrywide.co.uk. Kind regards, Chris

Hello Drake Thank you leaving this review. I am sorry to hear that you have only rated us 1 star. If there is anything you would like to discuss with us in more detail do not hesitate to contact us on customercare@countrywide.co.uk. Kind regards, Chris

Thanks for the review!

Good Afternoon Katie, Its disappointing that you have left such a low rating without any content, please do get in touch with the office and let us know if there is anything we can do to help. 01522 780 020 or enquiries@lighthouse-properties.co.uk

Good Afternoon Javier, I can't locate you on our system as either an applicant/tenant/guarantor under the name you've posted the review with nor is there any content within your review making it difficult for us ascertain any issue. Please contact the office to discuss any issues (01522 780 020) so that we may be afforded the opportunity to rectify the matter and/or improve our service.

Hi GamingByte, We value feedback very highly at Lighthouse, if you can let us know where you feel we have faltered ( 01522 780 020, enquiries@lighthouse-properties.co.uk ) we can look to make improvements.

Hi Kamil, Extremely disappointing and unwarranted review given how accommodating our landlord client is being to your circumstances and your inability to meet industry standardised criteria. Please let us know how we can help further (01522 780 020, enquiries@lighthouse-properties.co.uk).

That is disappointing review Josh, presumably driven by your landlord’s proposal to make a deduction from your deposit in respect of the mattress following your recent vacation of Richmond Road. The mattress was supplied brand new for you at the commencement of the tenancy, upon completing the check-out inspection it was found that you had soiled the mattress in several places during your occupancy. Although I expect the damage occurred by accident it forms a breach of tenancy as outlined in the clauses below; 3.11 Keep the Property clean and keep the interior of the Property in good repair and condition and not damage the Furniture and Contents nor remove any of them from the Property 3.29 Leave the Property in good repair and condition in accordance with the Tenant’s obligations under the Agreement and repair or replace any of the Furniture and Contents and the Landlord’s fixtures and fittings which may be broken lost damaged or destroyed during the tenancy (except for reasonable wear and tear) As such your landlord has grounds to impose a penalty for the loss that they have incurred.

Hi James, thanks for the review. I note you vacated the property almost a year ago (July 15). We are constantly looking to improve our service, if there’s anything you think we can do to gain those two additional stars please drop us an e-mail; enquiries@lighthouse-properties.co.uk