Trusted Agent profile · Lincoln

Bairstow Eves Lincoln Sales reviews

4.6

★★★★★ Excellent

292 reviews across 2 platforms

21-23 Silver Street, Lincoln, LN2 1EW, LN2 1EW

Bairstow Eves's office in Lincoln, at 21-23 Silver Street, is rated 4.6 out of 5 across 292 reviews on two platforms, including 284 Google reviews rated 4.6.

Google logo

4.6 / 5

284

Reviews on Google

This office

Yell logo

3.5 / 5

8

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

5/5

Google

We have had a truly excellent experience with renting a property through Bairstow Eves, and in particular, Jade Exton. Jade has gone above and beyond for myself and my fiancé, and she has made our potentially stressful move, so much easier. As soon as we made first contact with her, she was immediately willing to do everything possible to assist with our very short notice move, to an area we know absolutely nothing about. She is incredibly professional, friendly, and efficient, and appreciated the urgency of our time constraints. We received regular updates on the paperwork progress, and everything was explained to us in a crystal clear manner. Her communication was flawless throughout, and we were kept in the loop with every event. Once we have found our bearings in the area, and are looking for somewhere to buy, Jade will be the very first person we contact for help.PositiveResponsiveness, Professionalism

Ashley · 25 October 2022

Agent replied · 24 October 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

We were looking to move to a bigger house (rental) and found one through Bairstow Eves, we got in contact and secured the house. We have been speaking with Jade who has been absolutely fantastic. She has replied to emails and phone calls in such a professional manner and very quickly so we haven’t been left wondering. Jade has put our minds at ease about moving and has made it very easy for us to sort all the paperwork and do everting we have needed to do. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value

Amy · 25 October 2022

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Can't thank Bairstow Eves enough for guiding us through the first process of a buying a property. Hannah, Mia, Stephanie and Owen have all been really patient and kind throughout answering any questions we've had. Owen especially was really transparent and honest giving us all the information we needed and was on hand at any point we called. They've all remained professional yet easy to speak to and we've been made to feel at ease with heading into the next steps of the buying process. Would highly recommend.

Nikkita · 25 October 2022

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from all. Darryl was particularly helpful and made the whole process run really smoothly. As this is my first time renting outside of Student accommodation I had lots of questions and Darryl put my mind at ease. Very happy with everything. Thank you Darryl.

Megan · 26 October 2018

Agent replied · 24 October 2024

Hi Megan Thank you for leaving this review. It is great to hear that Darryl has made you first time renting outside student accommodation as stress free as possible. I will make sure your comments are fed back to him because he has definitely earned those 5 stars! Kind regards, Chris

5/5

Google

It was a nice experience with bairstow eves. I had to find an accommodation in a short period of time and they helped me to find it in the most convenient area, also they did every checks and paperwork as fast as they can. I really appreciate “Kieran “ and bairstow eves for all their effors.

Nikhil · 28 March 2024

Agent replied · 24 October 2024

Nikhil chacko thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

They have done an amazing job here in helping to let a new accommodation for my family. They were with us all through the steps and processes and their effort is awesome. We are happy we engaged them and we will recommend them again to everyone. Oliver Teather, kieran Clark and Jayne are the best at what they do. They are simply excellent.

Omobolaji · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a great service from the letting team at Bairstow Eves Lincoln. The service has been very efficient professional from the initial meetings with Jade through to the property viewing process with Jayne. The office always answered the phone promptly and all e mail correspondence was processed promptly. I will be happy to continue to use their services in future.John

John · 30 December 2023

Agent replied · 24 October 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Currently working alongside BE, letting a property. BE Lincoln have a great team, all determined to work alongside myself and my tenants. I have had a rather easy experience, with excellent communication from the team and a step-by-step update regarding the progress of setting up

Navi · 3 October 2024

Agent replied · 24 October 2024

Many thanks for your outstanding 5* review and your generous comments Navi. Best wishes, Lucy, Customer Relations.

5/5

Google

We have experienced a high level of service from Owen. He has been very helpful in giving us regular updates and has answered all of our queries. In our experience Owen is an efficient member of the Bairstow Eves team. Thank you.

Grace · 26 October 2019

Agent replied · 24 October 2024

Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Best wishes, Lucy

5/5

Google

Keshia, Scarlet, Fabian and Helena have been exceptional. They made the sale of my property simple and straightforward in a normally very stressful time! The house sold amazingly quickly and I can't fault them. Keshia in particular made sure I was always up to speed with the latest information regards the sale.

James · 27 May 2024

Agent replied · 24 October 2024

James Emmett thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Kieran at Bairstow eves was amazing. Helped me with everything when getting my new property. Very helpful and patient. Thank you so much

Laura · 8 July 2025

Agent replied · 8 August 2025

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

What a great service And suport i have had from Kieran! Amazing personality! Very polite and paying attention to the details! I’ve got the house of my dream and he made the whole this process so less stressful for me! I am very impressed and will definitely say that he is a great person and a very good in his job.

Tatiana · 25 October 2023

Agent replied · 24 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to all the team at the Lincoln branch, especially to Jayne and (I believe her name was) Sophie. Initially thought I was going to be disappointed as the property wasn't going to be available for my preferred move in date however we managed to come to a compromise. The staff were extremely supportive, even though they had to redo some of the paperwork as I gave them the wrong dates. Made the scary move into a different property alot easier and even helped in sorting utilities out. Thank you to you allPositiveResponsiveness, Professionalism

Dillon · 24 November 2021

Agent replied · 23 November 2024

Thank you for your wonderful 5* review and kind comments. Best wishes, Lucy, Customer Relations.

5/5

Google

Very pleased to say Isabel Anthony who works for Maintenance and Repairs department is a real asset to the company. When she promises to do something she does it in a prompt time frame, and reports back to the landlord in a very efficient and friendly manner. May you always be our property manager Izzy and stay for years.

Simonns · 29 November 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Very prompt in answering any question's we had regarding the property we've just rented. Sammy was brilliant and very quick with her responses, thank you we love our little place :)PositiveResponsiveness, Professionalism

Jodie · 25 October 2021

Agent replied · 24 October 2024

It's really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Thank you to all the team at the Lincoln branch, especially to Jayne and (I believe her name was) Sophie. Initially thought I was going to be disappointed as the property wasn't going to be available for my preferred move in date however we managed to come to a compromise. The staff were extremely supportive, even though they had to redo some of the paperwork as I gave them the wrong dates. Made the scary move into a different property alot easier and even helped in sorting utilities out. Thank you to you allPositiveResponsiveness, Professionalism

Tcs · 25 October 2021

Agent replied · 24 October 2024

Thank you for your wonderful 5* review and kind comments. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to commend Mia for her professionalism in dealing with my house purchase. She is polite & knowledgeable but most importantly honest and there is a real sense that what she says is 'actually the case'. This is so important, especially as we have had to navigate a couple of tricky situations in the process of negotiation with the seller and Mia has expertly 'steered the boat' back on course each time. Having dealt with several agents in Lincoln Mia stands out.PositiveResponsiveness, Quality, Professionalism

Cathriona · 25 October 2021

Agent replied · 24 October 2024

Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I would highly recommend this team of people they offer great service with kindness and professionalism. They all make an amazing team, they go out of their way to help people find their new homes and they go above and beyond to make it happen as fast as you need it to. Samantha mummery who works here is an absolute credit to the company. Samantha helped me sort everything and made it as stress free as she could. She helped me find my home and get everything sorted within a week. Great set of people with amazing work ethics :)PositiveResponsiveness, Quality, Professionalism, Value

Katie · 25 October 2021

Agent replied · 24 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We met Owen yesterday at a property viewing and was really impressed with his knowledge and enthusiasm. It was great to be met by an agent who was able to offer positive input and suggestions as to how we could make the property work for us. He was able to answer all of our questions and provide useful information about the property and the area, which was invaluable to as newcomers to Lincoln. Subsequent correspondence has also been fantastic and we would not hesitate to view with Bairstow Eves again on this basis.PositiveResponsiveness, Professionalism

Louise · 25 October 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave us this amazing 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

Absolutely fantastic, cannot fault, and would use this team again. Helena, incredibly professional and helpful, was my initial contact and her team have been working diligently through these difficult times in the sale of my house. A BIG thank you to the team that has aided in this sale - Helena, Owen, Mia, Hannah and Stephanie. All of you are a real credit to the company. The team is professional, enthusiastic, knowledgeable and communicates throughout every step of the sale. I would not hesitate in contacting this team again in the sale / purchase of any house.PositiveResponsiveness, Professionalism

Virtual · 25 October 2021

Agent replied · 24 October 2024

Thank you for your glowing 5* review and kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Totally recommend this estate agent, Morta was a star at finding us a Mortgage deal suitable to our circumstances. Very nice person, good at explaining things for us and always got back to us if we left a voicemail..

Andrew · 13 January 2020

Agent replied · 11 January 2025

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

It was wonderful experience with Bairstow Eves Lettings. They helped me a lot to find a home as I was a new talent. They were very helpful and kind to answer my doubts and concerns. Specially kerian and Jayne who I was contacted frequently. Special thanks to them and all the team to helping me to find my dream home.

Teena · 25 October 2023

Agent replied · 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

1/5

Google

Lettings team are lovely, property management are awful. I was left without heating for 3 weeks in February due to the property management team trying to illegally force us to pay for something that we never agreed to. It took a formal complaint and getting the council involved for them to eventually back down and resolve the issue. Due to this, I was out of pocket, having to pay to heat my home with an electric heater which was extremely expensive, and they've ignored all of my contact when I asked to be reimbursed! Be very careful when renting with Bairstow, they seem to have a very poor understanding of tenancy laws and will try to pressure you into paying for things that they should never ask you to. Extremely disappointed with their cowboy attitude.

1 · 26 June 2024

5/5

Google

After a stressful 3 months of trying to find a rental property, Bairstow Eves have gone above and beyond in restoring my faith in letting agents. Everyone i have spoken to at Bairstow has been helpful and professional. Jayne Dillon, in particular, has been exceptionally helpful and helped us navigate our way through the whole rental process.

Mel · 29 December 2023

Agent replied · 24 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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