Trusted Agent profile · Lincoln

Bairstow Eves Lincoln Sales reviews

4.6

★★★★★ Excellent

292 reviews across 2 platforms

21-23 Silver Street, Lincoln, LN2 1EW, LN2 1EW

Bairstow Eves's office in Lincoln, at 21-23 Silver Street, is rated 4.6 out of 5 across 292 reviews on two platforms, including 284 Google reviews rated 4.6.

Google logo

4.6 / 5

284

Reviews on Google

This office

Yell logo

3.5 / 5

8

Reviews on Yell

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

5/5

Google

Very quick and lovely experience. Samantha was brilliant with my partner and I to help us secure our new home to rent. Thank you again Samantha! Would definitely recommend renting through Bairstow Eves Lincoln.

Daisy · 27 February 2024

Agent replied · 24 October 2024

Daisy thank you for your recommendation and excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently started letting a property listed by Bairstow Eves, and it was nothing but a breeze thanks to Sophie Clogg! She was very helpful through these tough times and worked extremely hard to get us moving from one property to another. We really appreciate how simple she made it for us. Excellent customer service. Thank you!!PositiveResponsiveness, Quality, Professionalism

Amelia · 25 October 2021

Agent replied · 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Joanne was fantastic from start to finish in helping me to rent my property. Would definitely recommend. Thank you!

Dean · 27 October 2024

Agent replied · 10 November 2024

Hello Dean, Thank you for your wonderful 5* review! We're thrilled to hear that Joanne provided fantastic service from start to finish. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Great experience on latest purchase with Bairstow Eves. Very professional and efficient. Specifically working with Samuel and Ebony. Clear communication and very experienced at what they do.

Pj · 17 January 2026

Agent replied · 17 April 2026

Thank you for taking the time to leave a review! We are thrilled to hear that you had such a positive experience with our team, especially with Samuel and Ebony. We pride ourselves on providing professional and efficient service. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Having just moved from another agency after poor communication, Jade and the team have been absolutely 1st class in communication, transparency, energy and attitude. Long may it continue into the rent management...

Richard · 27 February 2024

Agent replied · 24 October 2024

Thank you for your brilliant 5* review and thank you for your kind words Richard Burkhill. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to thank Jade for her professional help concerning the transfer of our rental properties from an outside agency to Bairstow Eves. Any queries were answered promptly and efficiently. Much appreciated.

Paul · 28 January 2024

Agent replied · 24 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

You have been amazing the commuation with all stages of process you've always informed me I would like to thank you I am heading to my new home cant wait

Marie · 17 December 2025

Agent replied · 17 April 2026

Thank you for the kind words! We strive to keep our customers informed every step of the way. We are thrilled to hear you are excited about your new home. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

After having issues with mortgages I tried Bairstow Eves after being recommended from a friend. I dealt with Owen who was more than helpful, he was professional and helped sort everything including reminder emails about my appointments. Wouldn’t hesitate to use the company again, 10/10 recommendedPositiveResponsiveness, Quality, Professionalism, Value

Daniel · 25 October 2022

Agent replied · 24 October 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I’m undergoing the process of purchasing a property in Lincoln and Morta is helping me sort out my mortgage. She’s very helpful and responsive, and I enjoyed the banters a lot. People working in this office are all very helpful and flexible in general. Highly recommend if you are looking to rent or buy in Lincoln.PositiveResponsiveness

Mengru · 25 October 2021

Agent replied · 24 October 2024

Many thanks for the amazing recommendation, comments and 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

I have had excellent service from Saffron Naylor, based with Countrywide, who has dealt with our maintenance problems effeciently, promptly and always kept us up to date with any present position. Good communcation is 'key' and Saffron has this 'ten fold', unlike, sadly, laking in other areas of buisiness these days. If every Estate Agents had a 'Saffron Naylor', there would sure be alot more 'happy' landlords.

Wendy · 24 September 2024

Agent replied · 24 October 2024

Many thanks for your fantastic 5* review and many thanks for your kind words Wendy. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I have recently purchased our first home together through Bairstow and Ewes and Stephanie has been brilliant handling our sale. She has chased our mortgage advisors and been very responsive through the whole process. We couldn't have had a better estate agent. Thank you Steph!

Andreea · 25 October 2022

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic service, they were so quick in helping me and my partner secure a new house to rent. Samantha is lovely and made the whole process far easier for us.

Emma · 27 February 2024

Agent replied · 24 October 2024

emma deacon thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The mortgage advisor Morta has been amazing helping us with our purchase (both first time buyers). She kept us updated with how everything was progressing and was always quick to reply to any questions we sent her. By far the most helpful person we have dealt with in our house buying process. Would highly recommend.

Aiden · 25 October 2021

Agent replied · 24 October 2024

Thank you for your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

A big thank you to Jade for handling our new tenancy so efficiently and professionally. Everything went very smoothly and Jade was very helpful. Her communication was excellent and we were happy to move into our new home yesterday. I would highly recommend Bairstow Eves' letting services.

Roz · 25 October 2022

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Google

I contacted Bairstow Eves to get some information on renting out my property. As a newbe to this, I needed as much information as I could get! Jade came to my property and explained in detail the process and money side of it too. She was really helpful as have Kieren and Oliver, and they have all answered my many questions and reassured me along the way! The property is now rented out and I know that they will contact me if they need to and I also know that I can easily contact them! Thank you.

Victoria · 29 December 2023

Agent replied · 24 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Super easy and friendly to use, buying my first property and the sellers agent, Sam, has gone above and beyond. For sure would recommend!

George · 17 January 2026

Agent replied · 17 April 2026

Thank you so much for the positive feedback! We are thrilled to hear that your experience with Sam and our company was smooth and enjoyable. Congratulations on buying your first property, and we appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Absolutely fantastic service. Daryl has been great from the first point on viewing the house right through to a year later when renewing our contract. Over all the company is good with maintaining the house. And very good with customer service. All very friendly and understanding. Great company to rent through. Many thanks for helping us get a lovely new home.

Laura · 26 October 2019

Agent replied · 24 October 2024

Thank you Laura, I will make sure that Daryl is aware of your kind comments. It is very pleasing to read that the local Bairstow Eves team have helped so much in you having a lovely home. Best wishes, Mark

5/5

Google

Fantastic Service in selling our Lincoln home. Excellent communications throughout the sale process with special thanks to Keshia who helped enormously. Highly recommended 👍 …

Roy · 27 April 2024

Agent replied · 24 October 2024

Roy Lumb thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

4/5

Google

Very prompt and professional responses from the property manager regarding repairs. Actioned within 24/48 hours.

Patricia · 17 March 2026

Agent replied · 17 April 2026

Thank you so much for your kind words! Our team works tirelessly to ensure prompt and professional responses to all repair needs. We are glad to hear that we were able to take care of your request within 24/48 hours. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Avoid this estate agents! Extremely difficult to get hold of, very disorganised. An absolute shambles of a company!

Adam · 17 February 2026

Agent replied · 17 April 2026

Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Google

Worst agency ever. Agents didn’t let us view the property physically and they lied to us saying property is in good condition. A property in Horton street, it had many issues and was not very suitable for the baby, property was very old and very stingy landlords. They never bothered to fix any issues we reported and even the agents were very negligent. Fix flow never worked. On top of that after we left property landlord done a false claim on us for about £1100. Luckily the adjudicator found this false but still we had to pay £300 unnecessarily. Never trust the agents blindly. view the property physically and take time and find the suitable property. Never fall in to the trap of Bairstow eves.

Sree · 25 October 2023

Agent replied · 24 October 2024

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Bairstow Eves bought the student property we were renting and they have to be the most accommodating agency when it comes to the special needs and disabilities of our household. The staff on the phonelines are helpful, patient and kind; it's hardly stress inducing. In terms of house visits, they're always punctual and very friendly. Stephanie in particular has been very helpful and informative, along with putting us at ease with the whole process. Would strongly recommend Bairstow Eves for selling or letting properties, but if you're selling ask for Stephanie ;)

Dylan · 25 October 2023

Agent replied · 24 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We have had incredible service from two members of the Bairstow Eves team during two visits to Lincoln, as we start our journey to relocate to the area. The first was during our initial contact in June 2923 from Fabian, and the second was yesterday and today from Keshia. We have had the best assistance and advice from this agency of any other, and know that when we have sold our house, the future support and service will be of the highest standard. They will be the first agent we call. Thank you guys for making a long distance stressful experience that little bit easier. Helen and Billy.

Helen · 25 October 2023

Agent replied · 24 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Edgar and I had an outstanding experience with Bairstow Eves agency, and we want to express our gratitude for helping us find the perfect house so quickly. Our dedicated agent, Jayne, played a pivotal role in this process. From the very beginning, Oliver exhibited exceptional professionalism and knowledge of the local housing market. He took the time to understand our specific requirements and preferences, which made the search much more efficient. Further, Jayne consistently kept us updated with new listings and promptly scheduled viewings that aligned with our schedule. What truly impressed us was Jayne's ability. She was patient, responsive, and always available to address any questions or concerns we had along the way. With Jayne's guidance, Edgar and I were able to find the ideal house within a remarkably short period. The seamless coordination and support provided by Bairstow Eves as a whole made the entire transaction stress-free. We can confidently say that this agency goes above and beyond to ensure their clients' satisfaction. We are now happily settled in our new home, and we owe a significant part of our success in finding it to Jayne and the Bairstow Eves agency. We wholeheartedly recommend their services to anyone in search of their dream home. Thank you, Bairstow Eves, and thank you, Oliver and Jayne, for making this journey so enjoyable and efficient!

Jigisha · 25 October 2023

Agent replied · 24 October 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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