Trusted Agent profile · Lincoln
★★★★★
292 reviews across 2 platforms
21-23 Silver Street, Lincoln, LN2 1EW, LN2 1EW
Bairstow Eves's office in Lincoln, at 21-23 Silver Street, is rated 4.6 out of 5 across 292 reviews on two platforms, including 284 Google reviews rated 4.6.
Every review we hold for the Lincoln office, from every platform, shown as written. First names only.
5/5
GoogleVery pleasant experience. From start to finish Kieran kept us in the know with the goings on. When we finally met at branch when the keys were ready to be collected, all the staff were very pleasant and helpful. Very pleased with the initial introduction to our new home.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing team that seems to genuinely care and want to support in every way they can. Remi in particular has been phenomenal, I'm so relieved it's been such an easy process due to all of her hard work
Thank you for your kind words, ! Our team is dedicated to providing exceptional support and we're so glad to hear that Remi has gone above and beyond to make your experience easy. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe have rented a place through this company and Oliver was very nice, understanding and was very helpful with all questions that I had. The company as a whole is very professional and we are very grateful to them that it’s been a quick and hassle free process.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleOliver has been huge help for me at the branch. He is extremely organised and always answered the phone to my calls. I couldn’t recommend more. Kieran has been very helpful too. I now have the keys to the perfect property for me! So thank you both.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had our initial viewing with Hannah who was extremely lovely, and also delivered the wonderful news that our offer had been accepted! Throughout our process Mia has been very helpful and kept us up to date with what’s been happening behind the scenes, and what to expect next. Overall a really great team, we can’t recommend enough 😊
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleVery dissatisfied with this agency. I recently moved into a house rented through them, and considering it’s November, my girlfriend and I are living there without the heating system working at all. We can’t take a bath, we can’t wash the …
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at … More
5/5
GoogleI own a property in Lincoln which is let and administered through Bairstow Eves. Actually I ‘inherited’ them when they bought the agent I was with but I have been very happy with their service. When I do have an issue I deal with Samantha Mummery who is a brilliant ambassador for them. She has always been great to deal with and gives the business the personal touch that is so important
Thank you for taking the time to leave us this amazing 5* review John. Kind regards Lucy, Customer Relations.
5/5
GoogleJade Exton has been excellent throughout the process of us getting our property renting out. Always happy to help, delivered against her promises, provided sound advice/ information and went above and beyond. Thank you.
Many thanks Chris Griffin for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleI recently sold my house in Bassingham with Bairstow Eves. The contact with first Helena and then later with Stephanie was great. Stephanie was always very helpful and friendly and kept me up to date with the process. There were some delays due to complications with the house itself but overall it was handled very well.
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
5/5
Google10/10 great service. Grand customer service. They were ready to help whenever we needed it and they made the moving process smooth like butter. If you need a hassle-free moving I would highly recommend them. Special shoutout to Jade who is extra lovely.
Hi Lidia, Great to read your wonder 5* review and experience! Best wishes, Scott @ Customer Relations.
5/5
GoogleJust sold our property through Bairstow Eves, from evaluation to completion all the staff were just brilliant; professional, helpful, always happy to help with even the oddest of requests and the communication all the way through was superb. HUGE thanks to Owen and Hannah...we wouldn't have got there so smoothly or quickly without themPositiveResponsiveness, Professionalism
Many thanks for your glowing 5* review and wonderful comments. Best wishes, Lucy, Customer Relations.
4/5
GoogleVery positive experience of dealing with this agent's office. Fabian Borowczyk was helpful throughout the process in providing information and contact from the seller. He assisted me in his own time on one occasion which helped considerably.
Thank you for your excellent review Damon! Best wishes, Lucy, Customer Relations.
5/5
GoogleVery very lovely and enthusiastic people, always keen to help and they helped me a lot finding a house. Thank you Ash and Joe 😊 …
Many thanks Juu for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a tenant in a Bairstow Eves property, I would like to commend Saffron Naylor who is a Property Manager at Countrywide. I have been in touch with Saffron over the past few years since she took on managing this property and can confirm that she has great communication skills, is hard-working, highly competent, and efficient. She is a credit to the company and I hope her skills and acknowledged as they deserve to be.
Thank you so much for your excellent 5* review and for taking the time to share your positive experience Anna. We're delighted to hear that Saffron has provided you with excellent service. Your feedback is greatly appreciated! Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing experience, Robbie and Kieren were very helpful. We have rented house through them and less than 2weeks time we had keys to our house. Very smooth and quick process time.
5/5
GoogleBairstow eves in Lincoln have been fantastic. They organised a last minute viewing on a property I was interested in moving uphill of the city. Owen was a pleasure to deal with on the phone and helping out with advice in a very professional manner. Albeit not purchasing the property, I would recommend anyone popping into the branch or picking up the phone for advice. 10/10.
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleAs a tenant in a Bairstow Eves property, I would like to commend Saffron Naylor who is a Property Manager at Countrywide. I have been in touch with Saffron over the past few years since she took on managing this property and can confirm that she has great communication skills, is hard-working, highly competent, and efficient. She is a credit to the company and I hope her skills and acknowledged as they deserve to be.
Thank you so much for your excellent 5* review and for taking the time to share your positive experience Anna. We're delighted to hear that Saffron has provided you with excellent service. Your feedback is greatly appreciated! Kind regards, Lucy, Customer Relations.
5/5
GoogleOwen Kemp was very supportive throughout the process and clearly knows what he is doing. Owen is an honest estate agent (hard to find!!) and worked efficiently for both parties. Owen even went out of his way to conduct a virtual viewing of the property. Hopefully the lettings team will continue with the good work for years to come.PositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery very lovely and enthusiastic people, always keen to help and they helped me a lot finding a house. Thank you Ash and Joe 😊 …
Many thanks Juu for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleDealing with Saffron has been really easy , all the things we ask have been dealt with quickly and professionally and her knowledge has been outstanding.
Thank you for taking the time to leave us this amazing 5* review Charlie. Kind regards Lucy, Customer Relations.
5/5
GoogleJoanne has been nothing but helpful, patient and knowledgeable while trying to find me a property. Would give Joanne 10 stars If I could.
Thanks Charlotte for leaving us your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHaving used a different Lincoln Lettings Agency previously, Bairstow Eves are a breath of fresh air, from finding a new tenant to helping the transition, their communication has been brilliant and we have been majorly impressed with their service. Especially Kieran!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently used Bairstow Eves for the sale of my house, they achieved a good sale price incredibly quickly. From valuation, to arranging viewings and through to completion of sale Helena, Steph and Hannah were all very friendly and professional, kept me updated and chased up other involved parties where necessaryPositiveResponsiveness, Quality, Professionalism
Thank you for your amazing 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleSam at Bairstow Eves has been extremely efficient and maintained good communication during the purchase of my property. I would recommend him and Bairstow Eves to anyone buying a property in the area.
Thank you for your kind words! We strive to provide exceptional service and are thrilled to hear that Sam exceeded your expectations. We are always here to help with any future real estate needs and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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