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Bairstow Eves Lincoln Sales reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

292 reviews across 2 platforms

21-23 Silver Street, Lincoln, LN2 1EW, Lincoln LN2 1EW

Bairstow Eves's Lincoln office at 21-23 Silver Street is rated 4.6 out of 5 across 292 reviews on two platforms, including 284 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

284

Reviews on Google

This office

Yell logo

3.5 / 5

8

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

5/5

Google

Bairstow Eves took over from a previous letting agent whose performance was dire, losing me money over the 12 months I was with them. Sammy was very positive that she could turn the fortunes around on this property, and has been as good as her word. All rooms are filled now, and the process just feels so much more professional and confidence-inspiring. Well done to Sammy, and I look forward to a long and fruitful relationship with Bairstow's in Lincoln.PositiveResponsiveness, Quality, Professionalism, Value

Les Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Having recently used the services of Bairstow Eves, I can safely say it was the most responsive and easy service I have used to date. A special mention to Jayne Dillon Who made our move super easy, the way all the paperwork was handled was incredible. Nothing was ever too much to ask and Jayne worked hard to ensure we were pleased at every opportunity! Thank you Jayne and thank you to the rest of the team at Bairstow Eves!PositiveResponsiveness, Quality, Professionalism, Value

Christopher Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for the fantastic 5* review I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

2/5

Google

Whilst my experience has been bumpy it’s through no fault of Bairstow they have reacted towards solicitor going bust (countrywide solicitor from their own panel), causing delays and problems looking for solutions. Owen is always helpful he really can’t do enough, Hannah chased weekly and Helena the branch manager over saw the completion. The team are always smiling and looking to help. I wish to add don’t expect everything to be in working order - heating was not working when I got the keys for the purchase. Bairstow accept no responsibility! Luckily my bill was not bad but could of been worse.

Sharon Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your review. As estate agents we don't test appliances or services so it's really important for you to check you're happy with everything before you exchange contracts. That way we still have the chance to talk to the seller to make sure everything is right. Best wishes, Lucy, Customer Relations.

5/5

Google

We were helped by Jade at Bairstow Eves Sales and Lettings throughout our journey of finding us a home here in Lincoln. Even before we found the property we were helped a lot through the various viewings. I have to say the process was very smooth. Once we found the property the application process was very easy and once we were accepted all the process from then to moving-in was very smooth although slightly lengthy (but that is given considering the fact that its all legal documentation etc.). I strongly recommend Jade and her team at BE to anyone looking for a property in Lincoln.

Faiz Β· 25 October 2022

Agent replied Β· 24 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Tenant here- Having moved in with bairstow eves recently , I must say they are very professional and did help me with pretty much everything. Did have a few hiccups (like the property not being clean and having no water meter installed at the property - so the water company had to come in and install it forcing me to take a one day leave from work), but this is still better than the other letting agents. Special thanks to Jade and Oliver who are very responsive . Will update this review once I move out.

Mohit Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Have just put our house back on the market with Bairstow Eves having had a very poor experience with another estate agent. What a totally different experience !! 😁 The whole team have been absolutely amazing from the start - a very professional service. Keshia has been our main contact and she has been amazing πŸ‘πŸ˜ Polite, friendly and very professional. She always keeps us up to date with the progress of our sale and offers sound advice when required- thank you Keshia. We have sold our house ( SSTC) after just a few days and have confidence that that we will continue to receive the same high standard of service until completion of sale. Many thanks to you all.

Linda Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

We sold our house through Bairstow Eves, who were excellent throughout the whole process, and always made us feel at ease. Hannah was efficient and professional, with a lovely manner of communication, as was Mia. Helena is clearly an excellent manager with a great team behind her. We would wholeheartedly recommend Bairstow Eves to anyone wanting the highest standards of efficiency and communication in the house-selling process. We are thoroughly pleased, and we wish them every luck for the future.

Sara Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you to Owen and the team at Bairstow Eves for you support during the sale of our property. Owen guided me to the correct price point to market our property to ensure we had plenty of interest and attracted the right buyer. Communication was fantastic throughout! Hannah was amazing progressing our sale, keeping a clear line of communication between myself, the buyer and both parties solicitors. When things seemed to become static she contacted our solicitor and the buyers solicitor to help resolve outstanding enquiries. Thank you Owen and Hannah for your support, fantastic from start to finish 5* servicePositiveResponsiveness, Professionalism

Nadine Β· 25 October 2022

Agent replied Β· 24 October 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We worked with Jane on our move. She was helpful and the process was speedy. A much better experience than we have had with previous letting agencies

Tyler Β· 25 July 2025

Agent replied Β· 8 August 2025

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Google

I rented a house from them and for over a week I have had no gas and no hot water. I sent them an email, I reported the problem, but they barely respond to my emails. Just because I'm a tenant and not the owner doesn't mean I don't have rights! A very bad agency, my problem is still not solved.

Delia Β· 17 November 2025

Agent replied Β· 17 April 2026

Hi Delia, we apologise for any inconvenience you have experienced. We take your concerns seriously. Thank you for bringing this to our attention. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating … More

5/5

Google

Professional, positive and always ready to help. So glad we chose Bairstow Eves. All the staff were willing and all seemed to know about the property being sold. Particularly would like to thank Keisha who was dealing with the sale. Seemed like she was working on it 24/7 and was always quick to respond. Would recommend to anyone looking to sell.

Sarah Β· 28 January 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Successfully brought a house through Bairstow Eves Lincoln, wasn’t the most straight forward of purchases with a number of potential issues cropping up. Gave Fabian a few heart attacks along the way but they held the purchase together and all went well. Thanks to Fabian, Helena and the rest of the team for their professional and personable approach.

Andy Β· 28 January 2024

Agent replied Β· 24 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We’re recently in the process of buying our first home, which we could not have done without Morta - she has been amazing in every sense of the word, I really struggled to understand the concept of mortgages and felt really overwhelmed, so she made me sit down with a pen and paper and gave me all the information I needed! I absolutely appreciate everything Morta has done, and I will really miss our casual chats - I’d highly recommend Morta to anyone dealing with a mortgage, especially first time buyers. Thank you so much Morta, you’ve been incredible. :)PositiveResponsiveness, Quality, Professionalism, Value

Charlotte Β· 12 January 2022

Agent replied Β· 11 January 2025

Many thanks for the amazing 5* review, recommendation and your kind comments. Kind regards, Lucy, Customer Relations.

5/5

Google

Spoke to Sophie about a possible short term let for a family friend, she was quick to give me information and a list of properties availible. Bairstow also advertised a family members house for sale a few years back and they were quick at replies and arranged loads of viewings, unfortunately the chain broke down and the sale didnt complete but they were on the ball with things, overall my dealings and communication with bairstow has been really goodPositiveResponsiveness, Quality, Professionalism, Value

Hmd Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for your amazing 5* review and kind comments. Best wishes Lucy, Customer Relations.

5/5

Google

Jayne Dillon, the lady who has dealt with our move has been absolutely wonderful. Always quick to respond to emails and calls, its a big long distance move for us, and with covid we werent able to physically see the property before biting the bullet for it, and Jayne could not have been more helpful if she tried, sending every bit of info on the place, & videos of the property. Finally moved the first of several loads of belongings down, and the house is almost faultless, 1 drippy tap, popped her an email and she got a plumber around the same day to sort it for us. Couldnt recommend Bairstow Eves and especially Jayne enough, fantastic agency thus far! :)PositiveResponsiveness

Fenn Β· 25 October 2021

Agent replied Β· 24 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

My house sale has been far from straightforward, but the whole team at Bairstow Eves have been very proactive and supportive. Special thanks to Jess, Helena and Owen Update. Whilst my property was on the market, I used Bairstow Eves to rent it out. Some aspects were problematic (tenant related), The agents could not have been more helpful in resolving the issues. A year on from selling the property, some of the problems regarding unpaid bills came back on me. Matthew Fido helped me to get them resolved, a task he did with good humour, professionally and very efficiently. I cannot thank Bairstow Eves and Matthew in particular, enough for their help and support, despite the fact that they were no longer being paid to do so. I cannot recommend their service highly enough.

Sean Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

5/5

Google

Bairstow Eves look after my daughter’s rental property in Lincoln. As the previous tenants had given notice, new ones were required. Thanks to Matthew, who was responsible for finding new tenants and setting up the tenancy agreement, everything proceeded quickly and smoothly, an excellent professional service. First class service from Helena Jones and her team in Lincoln who looked after the sale of my daughter’s property. In particular Mia Scruton who throughout the protracted process acted in a friendly, courteous and professional manner. She was in constant contact with us, updating us on how the sale was progressing, which was more than could be said of the solicitors involved. She was an invaluable asset in chasing both solicitors, we couldn’t have done without her, thank you.

Roger Β· 25 October 2021

Agent replied Β· 24 October 2024

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).

5/5

Google

Me and my partner were interested in renting a property but didn't really know the best way to go about it. After looking and finally finding one we liked, we got in touch with Bairstow Eves and was put through to a lovely gentleman called Matthew. Matthew was brilliant throughout the process, dealing with any questions and queries we had and took the time to even go out his way to help us find any bits of furniture we may need if needed. We would recommend Bairstow Eves to anyone looking to get on the property ladder and particularly would like to thank Matthew for his hard work in making it all possible.PositiveResponsiveness, Professionalism

Declan Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

My partner and I have just had our offers accepted on two properties on the same day, Mia did a great job on the sales side of things and Morta was very helpful with mortgage advice, allowing us to demonstrate that we were serious purchasers. Both were very friendly yet also professional and confidence inspiring. Mia kept us regularly updated throughout the negotiations with the vendors, which was reassuring in the current, fast paced, market where many people are chasing the same houses. We’ve still got to get through the conveyancing procedure, which is tortuous at the best of times, let alone in the current Corona climate, but from what I’ve seen so far I’m confident that Mia and the Bairstow Eves team will do their best to make it as smooth as possible.PositiveResponsiveness, Professionalism

Mark Β· 25 October 2021

Agent replied Β· 24 October 2024

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

Really pleased with the service I've had from Bairstow Eves Lincoln so far. I'm a first time buyer and Morta (mortgage advisor) has been absolutely fantastic with me, walking me through the process and finding me and improved Agreement In Principle over a different mortgage broker. The service from Hannah has been brilliant too. Everyone is super friendly and I would definitely recommend to use them for your needs if you're looking for a responsive, knowledgeable and friendly service. 5*PositiveResponsiveness, Quality, Professionalism

Jake Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Firstly, Helena came to discuss the sale of our property and we found her very well informed and incredibly professional. She knew exactly how to market our property and we asked her to proceed. Within 2 hours of our house going live, we received a viewing request and within a few days, we had 3 viewings and 3 offers. Our sale was then dealt with by Owen. What a great guy, young but very knowledgeable and full of enthusiasm and professionalism. Sadly, our sale fell through but Owen arranged another 2 viewings and within 24 hours of losing our sale, we had re-sold with another 2 offers, we have now exchanged. Everyone at Bairstow Eves Lincoln is brilliant, they are all on the ball and I cannot recommend them enough. I believe Helena is the office manager and she does an amazing job, you get to feel like a valued customer. This is the first time we have used Bairstow Eves but it won't be the last. Well done everyone, during all the chaos of selling, you all add that touch of magic.PositiveProfessionalism

Ian Β· 25 October 2021

Agent replied Β· 24 October 2024

Thank you for taking the time Ian to leave us these amazing comments, 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

What can I say…professional, thorough and excellent communication! Owen kept me informed about the market and best price point to market my apartment. Hannah has been outstanding progressing my sale; she has been patient with my never ending emails and calls; nothing was too much trouble. Thank you to you all for your hard work. Have a lovely Christmas, you deserve it after a crazy year in the housing market!! Nadine

Nadine Β· 25 October 2022

Agent replied Β· 24 October 2024

Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

ive recently rented a property off of these guys. No issues. Everything is chased up. Everyone is very professional and my queries are answered to the best of their abilities. Many thanks to Rylie and Kieran who helped sort everything :)

Imy Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review Imy. Kind regards, Lucy, Customer Relations.

5/5

Google

A joy to deal with! Stephanie was totally professional from the start and has kept us informed all the way to date. Mia kept the information flow going and great communication from all fronts. They are very knowledgeable about the area, local villages etc. as we do not know the area. I would totally recommend Bairstow Eves for selling or purchasing, and ask to deal with Stephanie and Mia :-)

Alistair Β· 25 October 2022

Agent replied Β· 24 October 2024

Many thank for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bairstow Eves's Google reviews

Questions about Bairstow Eves Lincoln Sales

How many reviews does Bairstow Eves Lincoln Sales have?

Bairstow Eves's Lincoln office has 292 reviews across two platforms: 284 on Google, 8 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bairstow Eves Lincoln Sales's rating?

Bairstow Eves Lincoln Sales is rated 4.6 out of 5 across all 292 reviews, and 4.6 out of 5 on Google from 284 reviews, checked 9 October 2026.

Where is Bairstow Eves's Lincoln office?

Bairstow Eves Lincoln Sales, 21-23 Silver Street, Lincoln, LN2 1EW, Lincoln LN2 1EW.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.