Trusted Agent profile · Lincoln

Bairstow Eves Lincoln Sales reviews

4.6

★★★★★ Excellent

292 reviews across 2 platforms

21-23 Silver Street, Lincoln, LN2 1EW, LN2 1EW

Bairstow Eves's office in Lincoln, at 21-23 Silver Street, is rated 4.6 out of 5 across 292 reviews on two platforms, including 284 Google reviews rated 4.6.

Google logo

4.6 / 5

284

Reviews on Google

This office

Yell logo

3.5 / 5

8

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lincoln office, from every platform, shown as written. First names only.

5/5

Google

Rylie and Liam have been very helpful and efficient in dealing with some management issues for me. I am impressed with their professionalism. Thank you both for your wonderful help.

Jo · 25 August 2024

Agent replied · 24 October 2024

Thanks for the wonderful 5* review Jo! Best wishes, Lucy, Customer Relations.

5/5

Google

Would really recommend this estate agents. Owen and Helena have been very supportive during helping us secure a house we love and putting a lot of effort into listing and selling our home within 2 weeks. Using an estate agent has made the process a lot less stressful and I know during the exchange of contracts they will be there to offer further support. Thank you from us all.

RACHEL · 25 October 2020

Agent replied · 24 October 2024

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Google

Only met them for the first time on Friday 23rd April 2021. Service so far has been excellent. Stephanie showed us round the property and we were impressed by how many details about the property she knew and those she didn't she was able to let us know within a short space of time. Helena has also been very efficient, friendly and helpful.PositiveResponsiveness, Professionalism

Lynne · 25 October 2021

Agent replied · 24 October 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I've been intensively property searching, have spoken to bairstow a lot and Jade always tries her best to help and is lovely to chat with, she kept apologising even though it wasn't her fault and had answered any and all questions I've had. 10/10!

Claire · 25 October 2023

Agent replied · 24 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

We have recently let a property we own and we have been extremely happy with the service we have received. Glen Andrew has taken care of everything which has made it a hassle free process. We would not hesitate to use you again in the future, or recommend Bairstow Eves to anyone looking to rent out a property. Pat & Claire WrightPositiveProfessionalism

Pat · 25 October 2021

Agent replied · 24 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great estate agent. All the staff we dealt with were extremely helpful during both the purchase and completion stages. Would highly recommend.

Paul · 9 November 2024

Agent replied · 9 December 2024

Thank you for your terrific 5* review and for your complimentary comments Paul. Your recommendation means a lot to us. Best wishes, Lucy, Customer Relations.

5/5

Google

The whole group have been extremely helpful and supportive to me. I can ask for help with forms or for advice. Nothing is too much trouble. The people I have had the most contact and help from are, Stephanie, Rosie and Fabian.

Ann · 25 October 2023

Agent replied · 24 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Google

Very condescending attitude when enquiring about properties, wouldn't allow us to progress without talking to their mortgage advisors despite repeatedly asking to view with an existing AiP. Never called me back, quite glad as I found a better property with another agent!

James · 25 October 2023

Agent replied · 24 October 2024

Hi James, Please do contact us via review@countrywide.co.uk with full and further details so that we can understand better your experience and look into this claim. Kind regards, Scott @ Customer Care

5/5

Google

Recently dealt with these guys, Jade in particular and they were great. Found a place and wanted to move in fairly quick and they were great. Super quick, always answered my calls and questions. Can't fault them!

ETHAN · 3 February 2024

Agent replied · 29 December 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Awful letting agent avoid. They get contractors in to bodge repairs then charge the landlords an extra 25%. Worst communication for all issues leaking roof and wasp nests left for weeks.

Trevor · 27 May 2024

Agent replied · 24 October 2024

Hello Trevor Wood, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Recently dealt with these guys, Jade in particular and they were great. Found a place and wanted to move in fairly quick and they were great. Super quick, always answered my calls and questions. Can't fault them!

ETHAN · 28 January 2024

Agent replied · 24 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Worst company ever.I leave to Arboretum Avenue from 5 years almost.I have a lot of problems with the house,even if I report the problem them tell me to waiting.I waiting from 5 years and nathing happens.

Constantin · 15 June 2025

5/5

Google

Hannah and Mia both have outstanding customer service. They both kept us updated throughout the process and we felt that they had our best interest at heart throughout when other parties were letting us down. They are a credit to your business. I would throughly recommend using Bairstow Estate Agents.PositiveResponsiveness, Quality, Professionalism, Value

Tristan · 25 October 2022

Agent replied · 24 October 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Bought a Holiday Lodge through Bairstow Eves Lincoln. The team were helpful and understanding even while we had some legal problems to get through with the property. Thanks particularly to Kesia for your patience and assistance.

Ian · 12 January 2024

Agent replied · 11 January 2025

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently letted a property from Bairstow Eves in Lincoln and I have to say the service was absolutely first class - particularly during the pandemic, It was professional and friendly and the move was seamless. Special thanks must go to the excellent Jayne Dillon who kept me up-to-dare and fully informed at all times. Very impressed. Thank you.PositiveProfessionalism

Barry · 25 October 2021

Agent replied · 24 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

This company is very thorough with their checks before moving into their rental properties. They are very responsive to any repairs needed . I've found Saffron Naylor especially helpful in following up any issues I have encountered

Angie · 7 May 2025

5/5

Google

Great service from Rosie and Helena who ensured we had all the info we needed for the properties we visited. Both very friendly and knowledgeable and happy to answer questions. Would definitely recommend Bairstow Eves.

Helen · 12 January 2024

Agent replied · 11 January 2025

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Very attentive and detailed Agency . Kieran particularly is top notch and always ready to help.

Adeyeye · 25 November 2024

Agent replied · 9 December 2024

Thanks Adeyeye for your great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I am happy with the way Kieran Clark attended to me from start to finish. I recommend Bairstow Eves Sales and Letting Agent to all.

Eze · 27 May 2024

Agent replied · 24 October 2024

eze chisom thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We recently had our house valued by Owen Kemp from Bairstow Eve, I must say he showed us his research and explained everything step by step before he gave us the valuation. The fees were a competitive rate and I would recommend their service to anyone looking to have a valuation.PositiveResponsiveness, Professionalism, Value

Janet · 12 January 2022

Agent replied · 11 January 2025

Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

@Owen Kemp at Bairstow Eves made my experience of searching for a property a truly pleasant one! Excellent communication on all occasions, and very responsive. I got the impression that Bairstow Eves operate an honest and professional service - for both their buyers and sellers, and I only wish every experience of an estate agent was this positive.PositiveResponsiveness, Professionalism

Laura · 25 October 2020

Agent replied · 24 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.

1/5

Google

They just keep listing the properties but don’t take the calls or respond to emails. Customer service far away.

Jamshaid · 25 August 2024

Agent replied · 24 October 2024

Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Lucy, Customer Relations.

5/5

Google

Jade help me let my property with minimal hassle she took into consideration my needs and tailored the service she provided perfectly. Highly recommended for a smooth and stress free experience.

Joshua · 29 December 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Very helpful especially, Ashley helped us find a great house and made our move a lot less stressful would recommend.

Lewis · 26 July 2024

Agent replied · 24 October 2024

Lewis thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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