5/5
GoogleThis is the second time we have used Chris and his team at First Choice Move. We have found them very friendly and efficient, always keeping you informed on the progress of your sale. I would definitely recommended First choice Move..
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First Choice Move reviews
★★★★★
303 reviews across 2 platforms
Gate House, Hallwood Road, Lillyhall CA14 4JR
First Choice Move's Lillyhall office at Gate House is rated 4.7 out of 5 across 303 reviews on two platforms, including 245 Google reviews rated 4.7. The 58 Facebook count is for the whole business. Checked 9 October 2026.
About First Choice Move Lillyhall
Your independent estate agent in Cumbria. The days of estate agents charging a fortune to sell your property are coming to an end. At First Choice Move, which is a rapidly growing estate agent based in Cumbria, we offer fantastic value, and service, at unbeatable prices. We believe that there is no need for people to have to pay thousands of pounds to sell their property, especially in this day and age. With our dynamic, and new approach to marketing your property, utilising a wide range of resources, you can be sure your property receives maximum exposure to potential buyers. It is well known that estate agents have a bad reputation, only politicians seem to be less popular! Some estate agents do a good job, others, well, not so good. The two main reasons why this poor reputation has developed, is due to high fees, and the question, "what are you doing for the money you're being paid". Well, with our low prices we believe we have dealt with the fee issue. Regarding the question "what are you doing for the money being paid" we have tried to cover that below:
Reviews
Every review we hold for the Lillyhall office, from every platform, shown as written. First names only.
Google5/5
GoogleThis is the second property I have sold with first choice move. Fantastic service from start to finish. Highly recommended
Agent replied · 20 June 2024
Hi Tanya, Thank you so much for using us twice and also taking the time to leave a review. It is highly appreciated. Chris and everyone at FCM.
5/5
GoogleFantastic service from beginning to end. Friendly and helpful throughout. Would recommend them.
Agent replied · 23 August 2024
Hi Charlotte, Thank you so much a 5* review, it is much appreciated. Chris and all the team.
5/5
FacebookBrilliant service from First Choice Move.. the quality of Chris’ s pictures and the sales information were head and shoulders above the competition. The sales negotiator Louise Ostle, was fantastic, communicative and really worked to do the best and iron out problems with difficult buyers.I would recommend them to anybody thinking about selling. Five stars.
Agent replied · 1 October 2023
Hi Chris. Thank you so much for using us to sell your property and for the kind words. All the best in the future, Chris and the team.
5/5
GoogleLovely helpful staff . Followed up on any queries quickly. Even gave me a lovely card once purchase was complete .
Agent replied · 20 June 2024
Hi Simone. Thank you so much for a five star review. Chris and everyone at FCM.
5/5
GoogleFirst Choice are definitely First Class. Excellent Customer Service from start to finish. Number 1 Estate Agents for a reason. Highly recommend First Choice for selling your home. Very good value and exceptional marketing - 5 star
Agent replied · 27 August 2023
Hi Sue. Thank you so much for the kind words. It was a delight to photograph and video your home because it was fabulous! I wish both yourself and Paul all the best for the future. Thanks again for using ourselves to market your home. Chris and the team.
1/5
GoogleThey learned nothing about the property, months into contract they asked relayed buyer questions they should've known. Wrong info in invisible ad. No one could find ad, their only method to 'bump' ad to brief visibility was knocking £2k min a time off price. Wasted a long hot summer and devalued the property by a huge chunk. I'm now not allowed to put the correct price with replacement agents.
5/5
FacebookFirst Choice Move are an excellent choice. The staff are lovely, very helpful, nothing was any trouble. They kept us updated and maintained regular contact whilst the property was on the market until we got the sale. Photographs and sales presentation of the property were very good. We would recommend them.
Agent replied · 1 October 2023
Thank you for the kind words Heather, they are lovely to hear.
5/5
GoogleExcellent agent...helpful, informative, always available to sort any problems....would definitely recommend them .
Agent replied · 23 August 2024
Hi Ann, Thank you for the lovely review, it is highly appreciated. Chris and all the team.
5/5
FacebookEverything happened quickly and efficiently. The staff were fabulous. We were kept up to date with every step of the sale. Thanks to you all, especially Eileen and Benjamin.
5/5
GoogleKept us well informed throughout what ended up being a very long sales process. But we never felt forgotten about and always up-to-date with where we were. Thank you.
Agent replied · 27 August 2023
Hi Kimberley. Thank you so much for the five star review and thank you for using ourselves. All the best for the future, Chris and the team.
4/5
GoogleFirst Choice Move were very easy to talk to, always ready to answer questions and very understanding when things weren't always going according to plan. Nothing was ever too much trouble. I would definitely use them again and recommend them.PositiveResponsiveness, Quality, Professionalism
Agent replied · 22 October 2024
Hi Flavia, thank you for those kind words. We are delighted to hear that you were happy with our service and that you would be happy to use us again.
5/5
GoogleFirst Choice Move did exactly what was needed to sell my house, They presented it professionally and ensured all information was given to any potential buyers and this resulted in a sale within 2 weeks
5/5
GoogleAbsolutely great service from valuation to sale. The team couldn't have done more. Big shout out in particular to Vicki who was always there to advise and support.
Agent replied · 27 August 2023
Hi Tracey, thank you for the review. Vicki certainly works very hard to get sales through to the finish line. Thank you for using ourselves to market the property. Chris and the team.
5/5
GoogleThe First Choice Moves marketing of my property was first rate. From the initial visit, advertisment and video to the management of the viewings the service was excellent.
Agent replied · 27 August 2023
Hi Graham. Thank you so much for taking the time to leave a review. A 5* review is always a delighted to receive. Thank you for using is to market your property. Chris and the team.
4/5
GoogleFirst Choice Move were very easy to talk to, always ready to answer questions and very understanding when things weren't always going according to plan. Nothing was ever too much trouble. I would definitely use them again and recommend them.PositiveResponsiveness, Quality, Professionalism
Agent replied · 27 August 2023
Hi Flavia, thank you for those kind words. We are delighted to hear that you were happy with our service and that you would be happy to use us again.
5/5
GoogleWe recently bought a property through first choice ( Vicky and Amy are who we dealt with primarily). …
5/5
FacebookBrilliant service from start to finish, sold 2 house in the space of 3 month with first choice. Highly recommend....especially Louise who always went out of her way to help with both sales.
5/5
GoogleFantastic. We worked with Jo Graham, who could not have been more friendly and helpful - talked through a wide range of options, proactive in contacting us to keep us updated/chase down any queries, and worked rapidly and hard to get things done. Went out of her way to help - couldn't have done it without her.
5/5
GoogleGreat service they couldn't have been more helpful , always kept us up to date with everything that was going on , would definitely recommend first choice moves to sell your home .
Agent replied · 27 August 2023
Fantastic to hear. Thank you Gillian for using First Choice Move to market your propery. Chris and the team.
5/5
GoogleReally happy with first choice.through the purchase of my property.quick East and hassle free.thankyou.
Agent replied · 20 June 2024
Hi Gareth, buying a property is stressful. Glad we were able to make it hassle free. Chris and the team at FM.
5/5
FacebookJust a big Thank you to Sharon and the team going that extra mile (viewing on a Sunday) Picking the keys up late on a Saturday nothing was a problem, fantastic letting agents x
5/5
FacebookFirst choice are great but need to stop recommending Taylor Rose solicitors in workington, please avoid at all costs as they take too many on and cannot deal with things and make excuse after excuse which we know is lies
Agent replied · 1 October 2023
They were extremely slow when my son bought his house . Wouldn't recommend them either.
5/5
GoogleBeing completely out of our comfort zone with putting our house on the market etc, my husband and l enquired with most of the local estate agents in our area, Chris from First Choice came out to our home, he was friendly and professional and gave us advice and guidance as to which direction to head. We decided to go ahead and put our house on the market with First Choice Move, and we have had nothing but First class service since. The photos Chris took of our home were amazing and it was on the market within a few days. First Choice Move sold our house within a week. All the girls in the office have been wonderful, always willing to help, keeping us updated daily, calming my nerves and advising us what should be done and when. I can't thank First Choice Move enough, they've took something that is apparently one of the most stressful experiences in life and made it enjoyable and exciting for myself and my family. Definitely recommend, amazing staff, professional approach and friendly. Looking forward to a new adventure in our new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about First Choice Move
How many reviews does First Choice Move have?
First Choice Move's Lillyhall office has 303 reviews across two platforms: 245 on Google, 58 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is First Choice Move's rating?
First Choice Move is rated 4.7 out of 5 across all 303 reviews, and 4.7 out of 5 on Google from 245 reviews, checked 9 October 2026.
Where is First Choice Move's Lillyhall office?
First Choice Move, Gate House, Hallwood Road, Lillyhall CA14 4JR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.