5/5
Everything went very smooth.The sale was conducted very professionally. A huge thankyou to Ben and the rest of the team for a very friendly and informative service.Highly recommended and would definitely use First Chouce Move again.

Trusted Agent profile · Lillyhall
Verified
★★★★★
303 reviews across 2 platforms
Gate House, Hallwood Road, Lillyhall, CA14 4JR
First Choice Move's office in Lillyhall, at Gate House, is rated 4.7 out of 5 across 303 reviews on two platforms, including 245 Google reviews rated 4.7.
Your independent estate agent in Cumbria. The days of estate agents charging a fortune to sell your property are coming to an end. At First Choice Move, which is a rapidly growing estate agent based in Cumbria, we offer fantastic value, and service, at unbeatable prices. We believe that there is no need for people to have to pay thousands of pounds to sell their property, especially in this day and age. With our dynamic, and new approach to marketing your property, utilising a wide range of resources, you can be sure your property receives maximum exposure to potential buyers. It is well known that estate agents have a bad reputation, only politicians seem to be less popular! Some estate agents do a good job, others, well, not so good. The two main reasons why this poor reputation has developed, is due to high fees, and the question, "what are you doing for the money you're being paid". Well, with our low prices we believe we have dealt with the fee issue. Regarding the question "what are you doing for the money being paid" we have tried to cover that below:
Every review we hold for the Lillyhall office, from every platform, shown as written. First names only.
5/5
Everything went very smooth.The sale was conducted very professionally. A huge thankyou to Ben and the rest of the team for a very friendly and informative service.Highly recommended and would definitely use First Chouce Move again.
5/5
A fantastic professional service was provided all through the selling process Big thanks to all especially to Ben
Hi Ian. I am delighted that you were happy with the service and thank you for a 5 star review. Ben is great to work with and most is certainly dedicated to providing the best customer care possible.
5/5
Unlike most estate agents that I have dealt with I found FC to be very professional, candid and very personable. They seem to be the agent that sells houses in our area. Seemingly being successful when others are not. I am more than happy to recommend them as, indeed, others have done so to us.
Hi Stephen. Thank you so much for taking the time to leave a lovely review. It really is appreciated.
5/5
Lovely warm friendly team of people who are clearly very good at marketing properties since they have such a quick turnaround of sales. I would absolutely use them again if I needed to sell my home.
Hi Wendy, thank you so much for the lovely review. I hope you get settled in quickly in your new home. All the best, Chris and all at FCM.
5/5
First class service. Sold within 2 days. Would definitely recommend and by far the most cost effective, efficient Team. The late night openings also proved very beneficial.
Hi Patrick. Thank you for a great review. You had a beautiful home and it was a pleasure to market. I and everyone in the office wish both yourself and Nicola all the best for the future. Chris
4/5
Vicki dealt with sale of property. She was very helpful and went out of her way if anything extra needed. I would definately recommend First Choice and Vicki for the excellent service.
Hi Helen. Thank you for the lovely review and it is great to know you would recommend us to others. Thanks again. Chris and everyone at First Choice Move.
5/5
Fab service compared to others I've previously marketed a house with. Bradley was informative and fully explained my options regarding pricing, he also took the time to make sure the pictures were perfect. Only downside I found was I couldn't get through to the office on occasions because the lines were often busy.
5/5
All the staff were very helpful throughout the sales process and kept me fully informed of visits booked and their outcomes including any comments made by the prospective purchasers. A professional and efficient service
Hi Ian. Thank you for the review. We do take pride in our communication and try to keep our customers informed as much as possible. Chris and all at FCM.
5/5
I would like to say a big thank you to everyone at Frist Choice Move for the help we received when we were selling our house they were helpful with all aspects of our sale a extra big thank you to Violet we could not have done it without you x
5/5
A fantastic experience from beginning to end from a modern, efficient and friendly team. Having not moved in 20+ yrs, things had changed hugely. We were guided through the entire process, given good advice and very much looked after. I would definitely recommend them and wouldn't hesitate to use again
Hi Jon. Thank you so very much for the review and five stars! I hope you are both happy in your new home. I wish you all the best for the future. Chris and the team.
5/5
Wonderful team at Workington First Choice Move, Amy and Vicki were extremely professional and helpful with purchasing my first home
5/5
First choice move have been amazing and we're very helpful with me giving me really good advice on how to sell my house thank use all involved so mutc
Hi Steven, Thank you for a five star review. I love to see that you classed us as amazing, we certainly do try our very best! Thanks again for using us. Chris and everyone at First Choice Move.
5/5
Excellent service, wouldn't hesitate to use First choice move again.
Hi Katie. Thank you so much for a five star review. I was delighted to see we found you a buyer in a bout a week. I hope you both settle in to your new property. Chris and everyone at First Choice Move.
5/5
We were delighted with the service from First Choice. From start to finish the process was dealt with professionally. We would highly recommend this company to friends and family.
Thank you for a five star review, it is very much appreciated. You had a lovely home and it was a delight to photograph. I am more than happy that you were so happy with the service we provided. Thanks again and I hope you enjoy Scotland. Chris and all the team.
5/5
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5/5
First choice were excellent. Mainly dealt with Benjamin who was professional, diligent and reliable. However the same could be said for anyone I spoke to in the Wigton office. Highly recommend
5/5
We can't rate First Choice enough. Our property sold within a week. Thank you so much for everything you did for us. Firstly, valuing the property to the professionalism and quality of your photos/videos. Everybody commented. All staff members are all so friendly and helpful. I would recommend this company to anyone. Thanks again Lindsey and Craig Pickering
You're welcome
1/5
Well not sure where to start, firstly it took 6 weeks to put a for sale board up, after many phone calls, being told it must have blown down etc ( one of their boards was up next door with sold on, so the first thing potential buyers saw was this). I was away having had an operation on my thumb, I received a phone call to say that someone had come to check the drains and could he have a key which I had no choice but to say yes as I was 3 hours away. Then an electrician was allowed in without my knowledge, he left the electric turned off so consequently I came home a week later to have stitches removed to a house that smelt like something had died ( 2 freezers full of food). The buyers seemed to think that the house was already theirs, they dodged the question and said that they didn’t know who the electrician was. No compensation for the £200 pounds worth of food..Not happy about people being let in my house unaccompanied and the consequences I originally dealt with a lady who unfortunately went off sick, the service after this was debatable, promises that they would get back to me but didn’t happen. Also previously had the property on sale with them, the escorts assisting the viewings left the conservatory door unlocked and the lights on in the kitchen (I was also away at that time). All these points have been complained about to no avail. To finish off I have had a very bad experience for the money that they charged, no apology offered for these mistakes.NegativeResponsiveness, Quality, Professionalism, Value
5/5
I would like to thank Christine and the entire team for working tirelessly. I’m sure you were all sick of my voice by the end. Professional at all times with a very tricky sale. Thank you once again Craig, Laura and bump.
4/5
From start of service we can not fault first choice moves, we have relocated from the south and although it has not been the smoothest the other side, first choice moves never put pressure on us would recommend in a heart beat. Thank you so much we can't wait to begin our lives in Cumbria
5/5
Excellent service from Chris and the team and first choice move. I have sold twice with them over the years and would use again in the future. Prices are excellent too saving the seller £s.
5/5
Excellent service from First Choice, we received an offer on our house 24h after advert went live. The sale was completed 10 weeks later.
Hi Dani, thank you so much for the 5* review. It is very much appreciated. Thank you for using ourselves to market the property. Chris and the team.
5/5
Used first choice move to sell my home. They were brilliant nothing is too much for the staff. They helped me liase with the buyer and sort issues that arose. Always called back promptly.. Definitely 5 star. Thanks guys 😊 …
Thank you so much for taking the time to leave such a lovely review. Also, thank you so much for using ourselves in the first place. Chris and the team.
4/5
First choice move we excellent up to when the house was marked sold. Excellent photos, friendly staff and very helpful with conducting viewings and trying to get the house sold. The price was great also, we opted for the pay upfront option. Only reason I haven't marked it 5 stars is that once the house was sold we didn't really get any communication from them , no checking how things were going or asking if we needed any help etc. We had to ring a few times to see if they could get updates and chase up for us. But glad we used them and did the job. Thanks.PositiveValue
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
First Choice Move's Lillyhall office has 303 reviews across two platforms: 245 on Google, 58 on Facebook (across the whole business).
First Choice Move Lillyhall is rated 4.7 out of 5 across all 303 reviews, and 4.7 out of 5 on Google from 245 reviews.
First Choice Move Lillyhall, Gate House, Hallwood Road, Lillyhall, CA14 4JR.