Seymours Estate Agents Lightwater reviews

★★★★★ 5/5

Trustpilot

Amazing experience

Amazing experience We have dealt with Jonny 95 percent of the time , although contact with all of Seymours staff has been great. Jonny especially has been patient on viewings with us and kept us in the loop at all times. We cannot fault them. Every contact has been positive and helpful.

Vanessa · 6 June 2024

★★★★★ 5/5

Trustpilot

Everything was great

Everything was great. From pre-marketing the property for sale, to progressing through the sale and for post-sale. Genuinely hard to see how Seymours service could have been better. Would highly recommend Seymours to others looking to buy/sell properties in the Burpham area.

Gary · 15 November 2024

★★★★★ 5/5

Trustpilot

What a great team

What a great team. From our initial meeting with Nick and John to discuss pricing and marketing through to day to day discussions pre sale with Sam right the way through to exchange and completion with Jenny, I found the whole team amazing. They made the whole transaction easy, and took a lot of the stress out the process. We will always be grateful to all at Seymours, but especially Jenny. Keep up the good work!

Peter · 2 September 2022

★★★★★ 5/5

Trustpilot

Found Seymours very helpful

Found Seymours very helpful especially Chris and Clive.Were prompt for viewings, friendly and were happy to help with any queries I had, responding to my emails promptly and keeping me informed all the way.Were most helpful when I wanted the flat cleaned before moving in. Liaising between myself as a buyer and the seller, great communication all round.

Janet · 25 January 2024

★★★★★ 5/5

Google

Great Service from Jonny, Ryan and the team at Seymours who got us a very quick viewing and brokered a deal within our budget for a lovely property in Lightwater.

Ryan · 16 April 2025

★★★★★ 5/5

Trustpilot

"Stressfull" or "Stressless"

Natalie engaged with me in October this 2021 regarding my property purchase. From the outset her professional manner, and commitment to supporting me was obvious from the start. I qualify this statement further because when Natalie said she would do something she did, and her communication was nothing short of excellent. Natalie also helped me with some issues prior to exchange of contracts & ensured I was happy, and indeed the other interested parties, never an easy ask these days. I have nothing more than positive feedback, and Seymours are very fortunate to retain Natalie as she is a great asset to the business. Thank you Natalie for making a very stressful event as “stress-less” as possible. I can’t recommend you enough, great experience supported by your determined professionalism.RegardsSteve Weild

Steven · 7 December 2021

★★★★★ 4/5

Trustpilot

Happy with the service

Seymours Burpham were helpful and supportive and the sale of the property went through smoothly. We would happily use them again. I have knocked one star off as there was an issue with the website initially displaying the wrong video (I.e. of another property) and this seemed to take a very long time to resolve.

Linda · 29 February 2024

★★★★★ 1/5

Trustpilot

Never again.

We were recently searching for a proeprty to let as our current is up for sale. Having had enquired about a property I was contacted by Seymours and told it was no longer available but given an option in the same area that was currently on market. I knew this property and advised it was out of budget + it had been on the market for 2+ months. The representative advised that as it had been on market for a while the landlord would be willing to drop the rent amount, so we decided to go and view it. We were shown the property by James and spoke about how the asking price was too much - he had advised that he was pretty sure the landlord would accept what we were offering within our budget. Completed the offer form, called back by Sam advised that the landlord refused (which was fine as we expected this would happen), but came back with a counter offer. Sam then continued to explain that the landlord didn't really care if the property remained on market throughout March as he was in no rush to rent the property/did not need the funds. We ended up agreeing to the asking price of the landlord - all accepted, paid all the amounts asked/passed referencing, given a move in date chosen by Seymours (which worked) and signed contracts. 2 days later contacted by Sam to advise that the landlord had the listing with a different estate agents and decided to rent to other individuals as they could move in that weekend.

Happy · 25 January 2026

★★★★★ 5/5

Trustpilot

Seymours in Horsell (particularly Tom…

Seymours in Horsell (particularly Tom Biffen, Charlie Hanlon and Serena Provenzano) are a pleasure to work with. They make an efficient team which gives pragmatic and commercial advice and achieves agreed objectives in a cost-effective and timely manner. They are also very patient when it comes to shepherding clients through challenging decision-making!

JT · 5 April 2024

★★★★★ 1/5

Trustpilot

Appalling management of property let through Seymours Godalming.

In my two year tenancy, the property management was so appalling I stopped reporting anything but major issues. I had to chase endlessly and never had any courtesy communication to inform me of what was happening.Now, having moved out three weeks ago, I still do not have my deposit and am told the landlord will be looking at making deductions after receiving a completely misleading checkout report which makes none of the below into account.- I reported the broken bedroom window in OCTOBER 2019. It was only repaired a year later in SEPTEMBER 2020. That meant a year, including winter with a bedroom window that did not close (the only window in the room). Despite being newly fitted, the new window does not close unless forced as reported to their property department, and it was not made good until a couple of months ago. (Broken window noted as my responsibility on check out report)- There was a reasonably serious leak through the hall skylight which destroyed the 'missing' door mat, and marked the hallway floor (noted as my responsibility) as reported to the women who checked the flat whilst I was still living there. The walls and ceiling in the hall, bathroom and bedroom had to be re-painted as a result but instead of doing a full job, they were instructed to just paint over the flaking paint which meant that only a few months later, the paint started flaking again. (noted as my responsibility) It is also the same decorators who marked the wall next to the bedroom window when they moved my cupboard back into place whilst the paint was still wet - as reported to them. (noted as my responsibility)I reported an issue with the lighting in DECEMBER 2020. It required rewiring all the lights in the bathroom and living areas which was only carried out at the end of MAY 2021, meaning I again had to spend all of winter, whilst working from home during a pandemic lockdown with ONE working lightbulb in the living area. Due to the SIX MONTH delay in carrying out the works, when the electrician finally did come he did not bring enough bulbs - hence one bulb not replaced in the bathroom. (Noted as my responsibility)When the same electrician came beforehand to carry out his electrical check, he tripped the wiring, making me lose internet connection and miss an afternoon of important calls, after which I had to plug my router directly into the socket, having a line across the hall for months. I left the router for the new tenant. The checkout report claimed this was left in poor condition and my responsibility.When I had to have the washing machine replaced that too took TWO MONTHS.The 'very loose' bathroom towel ring was already loose, and the 'removed' bedroom doorstop was never attached as can be seen in the initial inventory report. (noted as my responsibility) (Noted as my responsibility)I could go on. And I have the e-mails and the tradesmen to back me up.The only thing I will concede is that my bike bumped the wall leaving a mark as I was moving out and given Seymours had arranged professional cleaners I thought it would be dealt with. Given the appalling delays in fixing anything at the property, the total lack of communication, and my extremely tolerant stance where I did not demand rent reductions, I most certainly do not expect to have to pay for any minor issues with the flat which are a result of wear and tear. I was told the check out had to be impartial, ie only commenting on how it was at checkin vs checkout but how is a completely false representation of the facts, ignoring the events of the intervening years impartial?

Ms · 31 July 2021

★★★★★ 5/5

Trustpilot

I recently rented my first flat with Seymours

I recently rented my first flat through Seymours, and Olivia and Georgia were exceptionally helpful throughout the entire process. They guided me through every step, providing clear explanations and promptly answering all my questions. Their professionalism and support made the experience smooth and stress-free. Highly recommend their services!

Diren · 5 June 2024

★★★★★ 5/5

Trustpilot

Seymours Estate Agents, Burpham - fab service

From the start when Seymours Burpham came to value our property, to the viewings and then finally the sale/purchase and completion, Seymours were friendly, helpful and professional. They did everything well with good response times and we are thrilled with our new house. A big thank you to the team including Richard, Jo, Ellyshia, Alex and by no means least, Clive! Clive was an absolute trooper getting us to the finish post before the stamp duty holiday ended and he was probably sick of my calls and emails by completion but was always helpful and polite!

Anna · 4 July 2021

★★★★★ 5/5

Trustpilot

Highly professional and good knowledge of the local market

I was very pleased with the service that I received from Tracey and her team. The approach from Seymours has been highly professional and they have consistently provided honest and sensible advice, informed by their knowledge and understanding of the local market. Tracey secured a decent number of viewings and found me a buyer during a difficult period for house sales.

P · 17 August 2023

★★★★★ 5/5

Google

Great service from start to finish. The team at Lightwater worked hard to sell my property and kept me informed every step of the way. Once the house was sold Krisy did a fabulous job coordinating everything and keeping the sale on track. Thank you all and a special thank you to Krisy.

Sian · 18 February 2024

★★★★★ 5/5

Trustpilot

Seymours have been absolutely amazing……

Seymours have been absolutely amazing… the whole process of selling and buying a home has such potential to be challenging and stressful but Tom and the team in Godalming were fabulous! Professional, proactive, supportive, honest and efficient are just a few words to describe the quality of service. I could not recommend them more highly!

Jo · 3 January 2024

★★★★★ 5/5

Trustpilot

So far so good

I had a great experience with Seymours so far. I've been shown many flats available for sale in Guildford area and put an offer on one.Jasper Cox is very responsive and helpful.I really like this estate agency.

Elena · 13 November 2024

★★★★★ 5/5

Trustpilot

Seymours Blackwater Simply The Best

If you want 5 star service, Seymours Blackwater is the only place to go in this area. Right from the start from valuation of our property to the sale some 9 days later it has been a positive experience. The team here strive to give all clients their best. Behind the scenes they just get on with matters and go the extra mile to keep the whole sale process working efficiently. The team, Aiden, Clare and Ben are just amazing, always available for an update or just a catch up on where we are at. Totally professional. James the boss and his team for us have been simply the best. We will be highly recommending to friends and family. Thank you.

Janette · 6 March 2021

★★★★★ 5/5

Trustpilot

Great experience

Had the pleasure of dealing with the knaphill branch of Seymour’s and I would like to say that in particular Simon and jeff have been so brilliant and have done everything they could possibly have done to make our purchase go smoothly so a big thankyou from both myself and my husband.

Suzanne · 6 February 2024

★★★★★ 5/5

Trustpilot

Absolutely incredible!!!

Absolutely incredible!!!After finding a house in September I called and first spoke to Yasmin. I have never spoken to someone so positive and enthusiastic. She booked an appointment and was there for the viewing. After viewing the house I explained that I have a house to sell in order to purchase. Yasmin said what became a regular word for her “no problem“. Yasmin came to the house with her colleague Luke. Both Yasmin and Luke were amazing in the advice they gave. Due to their dedication and professionalism the house was sold in 12 days and a price agreed on a purchase.Yasmin and Luke did everything to secure the house sale and purchase. Sadly complications arose but Yasmin and Luke did everything to reassure and help. I have bought and sold properties before but never has the support been so incredible.At any stage the guys were there to answer calls, emails, WhatsApp even in the evening.Thanks to Yasmin and Luke everything has worked out so well and we moved in before Xmas. I could write another 10 paragraphs to explain how amazing they are.Simply the best - cannot recommend enough 5 *

Mohammed · 6 January 2021

★★★★★ 5/5

Trustpilot

Excellent Service From Seymours

Excellent service from Seymours in the letting of my rental property. Always helpful. Viewings were arranged with the minimum of fuss and I always got feedback quickly.The contract process was really smooth and straightforward with questions and issues resolved quickly.I have experience of other local lettings agents but in future I will only use Seymours.

E21 · 19 November 2023

★★★★★ 5/5

Trustpilot

Exceptional Service and Support from Start to Finish

The second time I have used Seymour's in Blackwater and both experiences have been great. This occasion in particular Seymour's have been exceptional in helping me manage a difficult buyer and solicitor and without their relentless support I don't think I would have got to a position of exchange and completion. A special mentioned to Aiden at Blackwater who has been incredible and by far the most engaging and supportive estate agent I have ever worked with. thanks to all the team! I would recommend anyone to use them if selling a property.

Andrew · 18 November 2020

★★★★★ 1/5

Trustpilot

Seymours - Guildford Branch

My experience is with the Guildford Branch. Absolutely awful experience from start to finish. Emma Ross and Nicola Jenkins in particular. Neither knew what they were talking about. This estate agent is disorganised, unresponsive, and completely lacking in professionalism. Emails are ignored, calls aren’t returned, and when you do finally get a response, it’s either vague or clearly written just to fob you off.

Adam · 27 April 2026

★★★★★ 5/5

Trustpilot

First time home success

Seymour’s have gone above and beyond with their service and expertise. They have given us support, timelines and ensured that our needs are met. I want to give a special shout out to Toby and Jeff from the Knaphill office for helping us find our first time home.

Consumer · 29 March 2024

★★★★★ 1/5

Trustpilot

Seymours left us stranded when we had…

Seymours left us stranded when we had signed and paid for our rental property and everything set up, only to find out the owner had agreed to sell through ankther Seymours office post our agreement. An apology doesnt secure us a property. Very unprofessional to say the least. Our property was still be advertised after we had signed and paid. Not acceptable to say the least

Wendy · 8 April 2026