Seymours Estate Agents reviews

★★★★★ 5/5

Trustpilot

Highly recommended!!

I recently bought my flat with Seymours Estates. My estate agent Clarissa was absolutely incredible. She was so sweet, thoughtful, could always keep me calm when things got stressful..I was selling a flat with another agent at the same time. The difference was striking. With this comparison, I realized how proactive an agent could be. I was so lucky to have Clarissa with me during this long journey. Her kindness warmed my heart.Seymours is very lucky to have Clarissa as an employee. She is really an asset. Thank you Clarissa, thank you Seymours, I could not recommend them highly enough!

T · 31 March 2023

★★★★★ 5/5

Trustpilot

A really good level of service and support

Our purchase was long-winded and complicated but Seymours Dorking were always there to help and push things along, as much as possible. A special thank you to Emma who was helpfully proactive during this time and continued to be of assistance to us, regarding local information etc, after the sale.

Colin · 9 December 2024

★★★★★ 5/5

Google

The whole team at the Lightwater branch are great, Jonny and Ryan were especially helpful in finding my first house. They really supported me with my search and made the whole process less daunting for which I am very grateful.

Claire · 16 April 2025

★★★★★ 5/5

Trustpilot

We finally got there!

Lucy has been very helpful throughout. She had a great understanding of my needs initially from showing me quite a few properties and although I missed out on three sales for various reasons, eventually we have had success. Thank you Lucy!!As a company, Seymours have been supportive and helpful throughout.

Maria · 2 December 2024

★★★★★ 5/5

Trustpilot

Happy Buyers

Seymour’s have been outstanding in helping us secure an offer on our first home, we received a call from Seymour’s within 30 minutes of us sending in our enquiry through via Rightmove, a viewing was arranged for the next Tuesday. On the day of the viewing the agent was prompt and on time and it was clear that he knew the property as he was well informed and able to provide us with plenty of info as well as answer any questions we had. The experience was very pleasant and we loved the property. We called Sarah to put an offer in first thing in the morning. Sarah was always friendly, polite, professional and calm. She was so helpful and lovely, she really made the whole process much smoother as she took some time to get to know us and to understand why we loved the property. Our offer was accepted and Sarah broke the news to us and was equally as happy for us! Thank you to all the team for Making this happen!

Paula · 3 March 2023

★★★★★ 5/5

Trustpilot

Safe & Professional set of hands

We have a small portfolio of properties and have worked closely with Jamie at Seymours for a number of years having instructed them to look after all our letting and management.We have found Jamie to be professional and proactive in ensuring our properties are well let to reliable tenants, and whether markets are stable or volatile Jamie has maintained a level head in advising the best course of action for us.As and when any issues arise, Jamie and his team attempt to resolve them swiftly and amicably and I’ve always found him to have our best interests at heart.We continue to work with Jamie, and Seymours and would highly recommend them to any property owner looking for a reliable set of hands in sales, letting or management.

Paul · 16 February 2023

★★★★★ 5/5

Trustpilot

Exceptional Service and Support from Seymours

As first-time buyers, we were quite overwhelmed by the whole process. We weren’t very impressed with how the realtors understood our needs; they kept sending us random properties just to make a quick sale. Seymours really stood out at this point. Aaron was there from day one, not only through email but also calling regularly to ensure he understood exactly what we were looking for in our perfect home. It only took us a week to decide on our dream home, and the entire process went smoothly. We’re now in the middle of the legal process, and Aaron is still there, answering every question I have. I highly recommend them.A special thanks to their talented young team member, Tom, who showed us the house. He was friendly, professional, and although he’s young, he already seems to have a wealth of experience. I’m sure he’ll be their new star someday! :)

Cem · 20 December 2024

★★★★★ 5/5

Trustpilot

Seymours Godalming were without fault…

Seymours Godalming were without fault in the process of selling and buying. The journey in finding my perfect home has certainly been a long one but Tom and the team have been fantastic - professional, knowledgeable and honest which I have found to be quite rare! If you are thinking about selling your home, there is only one agent I would recommend!

Jo · 9 April 2024

★★★★★ 5/5

Trustpilot

Best estate agent

My partner and I recently purchased a house through Seymour’s Knaphill, and they are hands down the best estate agent company we've ever worked with. The team was incredibly responsive and helpful throughout the process. Despite not being their direct client, they treated us exceptionally well, and thanks to their efforts, we secured the home of our dreams in record time. Special thanks to Krisy and Mark for their outstanding support and assistance.

Eoin · 1 August 2023

★★★★★ 1/5

Trustpilot

Still having issues with landlord

Still having issues with landlord. Floor is completely broken and insects are coming through that gaps. And he says this isn’t my fault.

Vipul · 15 June 2026

★★★★★ 5/5

Trustpilot

Efficient and responsive

We dealt with Paige at Seymour’s for our next home purchase, and she has excelled throughout the whole process, excellent communication, responsive and genuine, which goes a long way when you are buying or selling a property, Paige is a true credit to Seymour’s and if we move again, will be the only choice of agent

Emma · 2 July 2024

★★★★★ 5/5

Trustpilot

Angela was great thank you for all your…

Angela was great thank you for all your help .

Zivko · 3 September 2026

★★★★★ 5/5

Trustpilot

Seymours Haslemere sale of property

Paige in Haslemere has been a real support over the period of viewings at our home and has given sound advice and support throughout. Seymours and the team led by Joss continue to be excellent as we begin the process of collating the paperwork for the sale of the property and working alongside the buyers.

V · 9 July 2024

★★★★★ 5/5

Trustpilot

Fast and efficient

Seymours in Burpham, Guildford were fast and efficient in their dealings, both when arranging viewings and the admin needed after my offer was accepted by the seller. Also, they had a great range of properties to show me that gave me an excellent choice. All round they provided an excellent service.

Mark · 10 September 2024

★★★★★ 1/5

Trustpilot

Very very disappointed with the Letting…

Very very disappointed with the Letting side of Seymours. Visited the property and could see it wasn't clean inside, garden unkempt, packed with furniture, decking a Health and Safety hazard etc.The Agent confidently assured us that:1. Seymours would carry out an inspection prior to the letting and that the following would be in place.2. The property would be deep cleaned before we rented it unfurnished.3.. The dangerous decking would be fixed. Before rental.4. The property would be completely empty.5. The garden would be tidied up.We arrived at the property on the handover day (with all of our possessions arriving 40 minutes later) to find:1. The whole house was dirty, sinks, toilets, cooker, food residue in cupboards, kitchen cabinet door missing, clip on plastic door coming away, the list goes on.2. The decking had not been made safe. 3. There were two large dirty 3 seater sofas taking up a large portion of the lounge.4. The garden had not been touched and was very overgrown.5. The kitchen sink was completely blocked.(Subsequently On day 2 we had to deal with hundreds of flies presumably emerging from the food which had been dropped in the small gap alongside the cooker ).This created huge problems as we could not delay arrival of our furniture and possessions and had to have our belongings delivered into a dirty house and ask our removal men to move the big sofas into the garage which prevented us storing boxes in there.It isn't worth going into the timeline, just to say that the response from Seymours was completely unacceptable. Apparently Seymours don't do the inspection but outsource it and didn't brief the company with the rental agreement. All we were repeatedly told is that Seymours were only the Letting Agent but were not managing the property so when we were quoted the guarantees, apart from the decking which was Contractual, the Agent was just repeating what the Landlord had promised. This was never made clear to us at the viewing or we would never have agreed to pay 6 months rent upfront. We would have just paid the deposit and one month to give us more leverage.When we finally received the Inspection Report it confirmed that the house was dirty, in poor repair etc. and the photographs bear testament to that.We feel very let down, it took days and days plus hours of work to get the house clean enough to live in, 5 days to get the sofas removed and weeks to get the decking fixed. Your letting Agents need to make it quite clear to potential renters if they are just repeating words spoken by a Landlord rather than giving the impression that they are giving guarantees by Seymours.

Carol · 15 September 2022

★★★★★ 5/5

Google

Jonny helped us through our house searching quest. He was very knowledgeable and helpful. We fully trusted him with the properties he put forward to us. Although we didn't end up purchasing through Seymours, we wouldn't hesitate in using them for our future moves. Highly recommend. Thanks Jonny!

Jake · 10 October 2024

★★★★★ 1/5

Trustpilot

Unprofessional and GDPR breaching

*updated March 26* Despite asking repeatedly for them to delete my details from their database and never contact me again, and despite the message below, I received ANOTHER sales call. Do not trust them with your details as they clearly don't understand their GDPR obligations or care about individuals.

Jen · 3 March 2026

★★★★★ 5/5

Trustpilot

We recently purchased our first home…

We recently purchased our first home via Seymours in Guildford and could not be happier with the experience. From the initial contact to completion, they demonstrated professionalism and expertise. In particular a special thank you to Clive and Jasper who supported us throughout the process. Overall, we would highly recommend Seymours. Thank you!

Gemma · 17 June 2024

★★★★★ 5/5

Trustpilot

Recent Purchase of Property …

I recently used Seymours Guildford branch to purchase a property. I was looked after by Simon Kelso, Director, right from the viewing until completion when he handed over the keys personally along with a nice bottle of bubbly! I found Simon and his team to be very professional and empathetic at quite a stressful time. Thank you Simon and your Team. Elizabeth Collins

Elizabeth · 12 November 2023

★★★★★ 1/5

Trustpilot

Rude, poor attitude and will not recommend

I purchased a house via Seymours estate agents, Camberley a few months ago, I was also selling a property with SJSMITH,Ashford. I was Initially dealing with the sale with Adam, I was also dealing with Harley who stated items were included in the sale of the day of my viewing hence my offer then went on to say they were not included once the sale was agreed. I then went onto dealing with Jordan who is the most rude and bad mannered sales agent I have ever met. There was an issue with my buyer and there solicitors and I kept constantly getting calls and emails from Jordan threatening that the sellers would be withdrawing the sale unless I got things moving quickly which were out of my control. Jordan was rude on the phone, had no idea about anything inside the property when I took my family for the second viewing. I informed Seymours that I would be on holiday and to liaise with my solicitor but the emails did not stop from Jordan about threatening the loss of my sale. I completely understand that once a sale is agreed the sellers which for things to happen as quickly as possible but unfortunately buyers sometimes take there time with us no fault of the middle person. On the day I went to collect my keys neither agent in Seymours spoke to me, they just handed me the key and carried on talking amongst themselves. A complaint has gone into there head office also.

Kiran · 20 April 2022

★★★★★ 5/5

Trustpilot

Positive & Professional

I had a thoroughly positive experience with Seymours. From the initial meeting with James, I felt confident I was dealing with a professional & prepared company. I would particularly recommend Kirsty who I dealt with once the sale was agreed. It was a great help personally to have Kristy’s calm & reassuring help & advice.

LK · 25 April 2024

★★★★★ 5/5

Trustpilot

Simple, Successful and Professional

We purchased our 1st property through Seymour’s Estate Agents Knaphill in 2013, the levels of service provided by Jeff and wider team to re sell in 2023 was amazing alongside the onward purchase of a property they were also listing. We didn’t need to look elsewhere when selling and buying because of our original positive experience in 2013.Thank you Jeff, Mark, Ian, Toby and Anthony

Damian · 12 September 2023

★★★★★ 1/5

Trustpilot

2 weeks and counting too get the…

2 weeks and counting too get the deposit back staff went on holiday so wasn't chased up lack of communication and lack of management avoid if possible if they struggle to chase up the deductions on a deposit after two weeks can you imagine buying a property and then relying on them emailing solicitors ?

Stephen · 24 August 2026

★★★★★ 5/5

Trustpilot

Friendly and helpful people

Recently moved in to a property marketed by Seymours. It was very friendly and professional experience with them. Sahil with whom I arranged appointment, Helen who facilitated viewing and all other staff I interacted with Staines was very friendly, energetic and with a will to help. I would recommend them for sure. One small improvement they can make is with respect to the reference and move in platform - Blinc they are using. Though addressing most of the aspects of move-in and convenient, It would be really great to talk to someone in case of any clarification with respect to references etc. Platform for providing reference documents have lot of gaps with possibility of getting pre-matured decisions before giving all the documents.

Binil · 17 March 2022