Every review we hold for the Lightwater office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookAfter many times of been defrauded, I finally get to cash out. Mrs Kirkland Tina is a Legit, reliable forex trader. I invested $500to earn $5,800. It was easier.Wow I'm so happy to meet the best account manager like MRS Kirkland Tina, I made my profit without stress, I must confess,that she is the best and will manage your account the best way you will like itI can recommend MRS. Kirkland for anyone who wants to invest and trade with a genuine trader. If interested contact her via:Email:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982Shared with Public
Nonhle · 16 October 2022
★★★★★ 5/5
FacebookI have been looking for a rental-property with friends to live in for the 2020/21 Academic Year. Mr. Jordan Liepa has been dealing with our enquiries and viewings and has been incredibly helpful, offering a professional and efficient service during our house-hunt. I would definitely recommend Chancellors to a friend on the basis of how Mr. Liepa has handled and assisted our search.
Harry · 3 November 2019
Agent replied
Thank you mate! Happy to help ????
★★★★★ 5/5
GoogleEmily McKnight gave me extensive information on the property process and a full understanding on everything to make my decision on a move.
Sarah · 17 September 2026
★★★★★ 5/5
GoogleKeira at Chancellors has been instrumental in us choosing a property to purchase. The one we are buying we hadn’t planned to look at but Keira had encouraged us to do a viewing and I'm so glad she did. Keira Commitment though out the process to date has been excellent and nothing is too much trouble.
Roxy · 5 February 2025
Agent replied · 8 January 2025
Thank you, Roxy, for your fantastic review! We're thrilled to hear that Keira was able to help you find the perfect property. Her dedication and commitment to our clients are what we strive for at Chancellors. If you have any further … More
★★★★★ 5/5
GoogleService from Martin Jakins was exceptional from start to finish.
Isla · 21 December 2025
★★★★★ 5/5
GoogleFriendly, knowledgeable and so helpful, I couldn't have asked for more.
Lee · 20 April 2026
Agent replied · 21 April 2026
Thank you so much for your kind words, Lee! We're thrilled to hear that you had such a positive experience with our team at Chancellors - Lightwater Estate Agents. Our goal is to provide friendly and knowledgeable service, and it's wonderful to know we met your expectations. If you need any further assistance or have questions in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleKashan has been very friendly and was polite and accommodating while I set out to find the right property. Viewing was a very pleasant experience. Thanks.
David · 14 March 2024
Agent replied · 24 February 2024
Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 4/5
GoogleVery helpful and Emily always upbeat and kept us up to date with viewings. Many thanks.
Sue · 7 February 2026
Agent replied · 9 February 2026
Thank you Sue for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
★★★★★ 5/5
GoogleMartin acted as a fabulous Estate agent.
Making sure that we were informed all the way on the sale to exchange.
Karen · 23 December 2025
Agent replied · 24 December 2025
Hi Karen, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
FacebookReally poor service as a landlord - Chancellors Aylesbury and Thameside
As a landlord the service we have received is shocking.
We are regularly handed to poorly skilled staff at Thameside, who do not follow up and cases are then passed over to other people and you need to begin again.
Very slow response and even complaints are not followed up.
In the current instance we have been waiting for a claim to be resolved since mid May and as a landlord we are having to do all the chasing of chancellors to resolve and we have very little confidence of any resolution.
Request for escallation/ complaints procedures have been ignored and deadlines missed.
I would suggest any landlord considers alternative companies to manage your portfolio. Their incompetence has cost me thousands .
Tony · 2 August 2023
Agent replied · 26 February 2025
Hi Tony, thank you for taking the time to get in touch, we are disappointed to read of your concerns. However, we are aware that your situation is currently being dealt with and the hope is that we can resolve your concerns. You will be contacted soon. Please email directors@chancellors.co.uk with your email or phone number so we can provide further assistance if needed. Many thanks.
★★★★★ 4/5
GoogleDuvanette showed me around a property in Lightwater. He was courteous, informative and very approachable.
Kim · 29 September 2026
★★★★★ 1/5
FacebookTo start on a high, the estate agent actually was very helpful. Answered any questions I had and was very kind. The issues started with communication. I was given a sales progressor who failed to give thorough updates and when they did, they were weeks after my solicitor gave me one. When I communicated this to them, they got very defensive, deflected and I was passed onto another sales progressor. No accountability taken. Again, same happened with the new progressor, slow/no updates, but I just cracked on and waited (almost pulled out at this point as I was now on the 5th month of waiting and the thought of them gaining commission on such an awful service really annoyed me). Completion day then came around, a day that is supposed to be so exciting and luckily was but only due to the people I was with. CHANCELLORS DIDN'T EVEN KNOW WHO I WAS OR THAT I WAS THERE TO COLLECT THE KEYS. They didn't even know about the property even though it was their listing! They turned me away and I had to wait 6 hours until my solicitor gave me the go ahead to try and collect the keys again. I came back and was pretty annoyed (rightly so) and the person who gave me the keys tried to justify the situation by telling me how bad their experience was when they first bought a property?! I literally couldn't be arsed at that point. When I finally did collect the keys, someone was still vacant in the property! Luckily they were very kind but I didn't think it was very appropriate.
Rachel · 22 July 2023
Agent replied · 26 February 2025
I never believed it works this way, I was very doubtful about Bitcoin and all other online trading, I decided to risk an investment with Mrs. Rochelle Nelson, and i successfully made withdrawal in a week. after I saw testimonies of people on how good she is but I was very skeptical but she prove me wrong with my first trade and I'm so happy today, so I'm recommending her to everyone of you to invest with her and testify like me. Contact her now on: facebook"Rochelle Nelson
Email: rochellenelson731@gmail.com
WhatsApp: +13016159610
★★★★★ 5/5
FacebookI am in contact with Matthew Collins who is conscientious, diligent, polite and professional. He is endeavouring to keep us in the loop and send relevant info out on a rental house we like. We haven't always had great service from estate agents so Matthew is a welcome relief!
Robyn Hollingworth.
Robyn · 12 March 2021
Agent replied
Thank you Robyn for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleIoana has been thoroughly helpful during the process of finding a new tenant for our property in Lightwater. She communicates regularly with us to inform us of any updates and even installed a smoke alarm prior to the tenant arriving! Thankyou very much Ionana x
Harmeet · 17 March 2022
Agent replied · 25 June 2024
Thank you for leaving us this great review Harmeet, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleDuvanette very informative very helpful.
Great estate agent
Thank you so much
Cindy · 9 October 2026
★★★★★ 1/5
FacebookMost of their properties listed on right move have already been sold. So when you phone up to enquire about it it's an utterly pointless conversation. They will tell you the reason for this is their policy is to continue to market the property until exchange of contracts should the sale fall through. No other estate agents I know of does this. I think the real reason is so that when you phone in to enquire about a property that's been sold this then gives them a sales lead.
Nick · 7 June 2023
Agent replied · 26 February 2025
Hello Nick, thank you for highlighting this, we will look into this for you right away. Please email us at directors@chancellors.co.uk so we can investigate further. Many thanks.
★★★★★ 5/5
FacebookMyself and husband have been working with Francesca who took over our property management in the Abingdon Branch. She has been quick to respond, so helpful and overall pleasure to be in contact with. She has made the stress of moving out and dealing with the handover very manageable and easy. Thank you Francesca!!
Sophie · 31 October 2019
Agent replied
Well done Franki
★★★★★ 5/5
FacebookI have recently sold my flat and have moved into rental accomodation organised through Chancellors. They did a great job and in particular Danniella Wylie from the Letting Team who manged to get me into my nnew property within 24 hours. Danniella was super friendly and efficient.
Ben Dodds was also very helpful. Thanks to you both.
John · 5 October 2017
Agent replied
Thank you Mr Rahim for your lovely review. I am so glad I could help get you moved in so quickly.
★★★★★ 5/5
GoogleEmily from chancellors has been a great help with everything would highly recommend
Banke · 22 September 2026
★★★★★ 5/5
FacebookElizabeth Loew is always pleasant polite and helpful and has been brilliant with regard to managing and dealing with the problems at my property. She has been efficient in arranging and keeping me informed of the progress of the works involved and I think she is an asset to Chancellors.
Carole · 6 October 2020
Agent replied
Thank you Carole for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
FacebookWould definitely recommend Chancellors, they’ve been a massive help since we moved into our property just over a week ago. In particular Casey Gramson, our property manager, has been super, and has dealt with all of our requests effectively, and in a timely manner. Always polite and professional, so yes, would definitely recommend!
Alexander · 9 August 2019
Agent replied
Thank you so much🙂
★★★★★ 5/5
GoogleGreat result after a poor service from another local agent! Matt and the team worked hard in getting us viewings and an offer we were over the moon with! Thank you so much!
Amber · 17 March 2023
Agent replied
Hi Amber, we are so pleased that you enjoyed your experience with us and left this amazing review. We are sure that the team will enjoy this great feedback, so we will make sure to pass it onto them.
★★★★★ 5/5
FacebookJust a little note to say how forthcoming and helpful Casey Gramson has been with all things to do with the letting and management of my flat. She's been great and nothing is too much trouble. Very communicative which is what you want and need when letting your property. thanks Casey.
Caryl Jones
Caryl · 17 July 2019
Agent replied
Thank you very much!!
★★★★★ 5/5
FacebookI do have problems receiving my rental payments on time from one tenant. My account manager is called Emelia. Emelia is polite and methodical in her approach. She is able to give suggestions and possible solutions. She ensures the correct notices are give that protect me. She is prompt in her response and keeps me updated.
Mike · 9 December 2016
Agent replied
Thank you for your kind words, I'm always happy to help
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
