Trusted Agent profile · Lichfield

Andrew Downing-Booth Estate Agents Lichfield reviews

★★★★★ Excellent

241 reviews across 2 platforms

Units 6-8 City Arcade, Bore Street, Lichfield, WS13 6LY

Andrew Downing-Booth Estate Agents's office in Lichfield, at Units 6-8 City Arcade, is rated 4.9 out of 5 across 241 reviews on two platforms, including 193 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

193

Reviews on Google

This office

Facebook logo

5.0 / 5

48

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Andrew Downing-Booth Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lichfield office, from every platform, shown as written. First names only.

5/5

Google

I cannot rate this Estate Agent high enough!!!! From start to finish they were AMAZING. They sold my house within days of it hitting the market and completed in record time. I’m not even local to their office in Lichfield I am Shropshire and they still sold my property instantly. Thanks guys - wouldn’t go anywhere else in the future!

Susan · 14 April 2025

Agent replied · 22 October 2024

Thanks so much Suzie! We are over the moon that you were so happy with the service. Thanks for your business and best wishes for the future.

5/5

Facebook

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Flora · 25 May 2023

5/5

Google

Andy Jake and Helen kept me updated throughout our sale and purchase, quick to action points and always on hand to answer my questions. Friendly team who were always happy to help. The lovely office dog was a bonus too! thanks again to the team for all your help.

Amy · 28 March 2023

Agent replied · 25 October 2023

Hi Amy, thanks so much for your review and for using us to sell your home in Alrewas. We hope the move went well and you’ve settled in quickly to your new home. Kind regards Andy and the team (and a lick from the office dog)

5/5

Google

Outstanding professional service. From start to finish Helen and Erin, in particular, were supportive, friendly and helpful. They were on the ball and always knew the latest position. They were proactive and extremely efficient, knowledgeable and professional

Ali · 14 November 2025

Agent replied · 14 April 2026

Hi Ali, Thanks so much for your review. We hope the move went well for you and you settle in to your new home.

5/5

Google

After 2 months of no viewings with another estate agent, Andy sold my property in less than 2 weeks. Himself and the team went above and beyond, communication was excellent and Andy was honest and professional throughout. I cannot fault the brilliant service I received and I would recommend them to anyone looking to sell their property!PositiveResponsiveness, Quality, Professionalism, Value

Kirstie · 21 June 2021

Agent replied · 20 June 2024

Hi Kirstie, We are really glad to have helped you get moved. Best wishes and thanks for the business! :)

5/5

Google

Andy and his team are by far the best agent I’ve ever dealt with. Professional, and with great communication from start to finish. Always there to offer advice and guidance.Nothing is too much trouble, they made the whole process seamless and stress-free! I wouldn’t hesitate in recommending them to everyone.

Jo · 24 October 2022

Agent replied · 25 October 2023

Thank you so much. It was my pleasure.

5/5

Facebook

Brilliant Team. Excellent marketing. Amazing photography. Sale agreed within 1 week of going on the market and completed 7 weeks later - I think these results speak for themselves. Everyone we came into contact with was so friendly and professional. Communication was fantastic. Well done (and thank you) Karen for keeping everything on track.

Sharon · 20 February 2026

5/5

Google

I recently bought my house through Andrew Downing-Booth and was really pleased with the service I got. I dealt with Ruth who was friendly and efficient - and without whom there's no way I would have completed ahead of the stamp duty deadline, saving me £2,300, hence the 5 star review!PositiveProfessionalism

Fiona · 21 June 2022

Agent replied · 20 June 2024

Thanks for your kind review Fiona! We hope your move went well and that you have settled into your new home!

5/5

Google

We bought our new house through Andy and his team - they are are fantastic! Andy worked above and beyond our expectations as buyers. He chased up and down the chain to move things forward at pace, and kept us informed every step of the way. Highly recommend!PositiveResponsiveness, Quality, Professionalism

Amy · 21 June 2022

Agent replied · 20 June 2024

Hi Amy, thanks for your kind feedback. We are really happy that you were pleased with the service we offered. Best of luck in your new home!

5/5

Facebook

Simply outstanding. We are ex-pats living in the USA and decided earlier this year to sell our property in Fradley. Andy, Jake, and Helen were friendly, helpful, attentive, and responsive at all times. From the second we put the house on the market, through to completion we couldn't have asked for better service, especially considering the additional complications of us being overseas and 5hrs behind the UK. Things were truly put to the test when a leak was discovered prior to exchanging. Andy personally took the lead in managing this, helping us to arrange the repairs and keeping us and the buyers constantly updated. This situation could potentially have put the sale at risk of falling through but Andy's assistance played a significant role in making sure that didn't happen. I would not hesitate in recommending Andy and his team to anybody thinking of buying or selling their home.

Phil · 3 September 2022

5/5

Facebook

I could not be more satisfied with the service received from Andrew Downing Booth Estate Agents before, during and after the sale of my property and I would have zero hesitation in recommending them to family, friends and associates. The communication from Helen and their team was excellent and they deliver on all promises, whilst working tirelessly and proactively on all aspects of the sale. Theses guys go way way above and beyond. 11/10! 👏😀

Anthony · 15 March 2024

Agent replied · 19 June 2024

Thank you for your kind review Anthony. It was our pleasure. All the best.

5/5

Facebook

Helen was absolutely amazing. she went out of her way to make sure everything was done in time and it was such a smooth process. Nothing was too much trouble. Thank you for helping us with our home.

Kerry · 26 June 2023

Agent replied · 19 June 2024

Thank you kerry! All the best in your new home ✨

5/5

Google

Andy and his team were brilliant. Super professional, friendly, and helpful. The communication was outstanding from the whole team, nothing was too much trouble, and Andy gave us lots of great advice which lead to a happy and successful sale. We would very highly recommend!

Stevie · 24 October 2022

Agent replied · 25 October 2023

Thanks for your praise. It means so much to us.

5/5

Google

I approached ADB Estate Agents first of all as I had heard such good things about them. They didn’t fail to disappoint. Andrew rang me that evening, on the way to the airport for his holiday to book in to see me on his return - talk about …

Sarah · 14 April 2025

Agent replied · 20 June 2024

Hi Sarah, thanks so much for your positive feedback. We wish you the best of luck With your move and thanks so much for your business!

5/5

Google

From initial instructions to completion the service from the ADB team has been faultless, and highly professional. A special mention for Lilly who was proactive and always 'on the front foot' chasing and updating progress. We would have no hesitation in recommending ADB.

David · 7 April 2026

5/5

Google

Excellent in supporting us with our difficult buyers. Went above and beyond what was their role.

Keith · 14 February 2026

Agent replied · 14 April 2026

Hi Keith! Thanks for your review. We hope the move went well and thanks so much for your business

5/5

Google

We would like to say a big thank-you to Grace for pushing our purchase through when things got tricky. We really thought we’d never get there but she was always on the case & we’re now happily installed in our new home. Sarah & Richard Heward

Richard · 14 April 2025

Agent replied · 9 November 2024

Hi Richard, thanks so much for your review and we are glad that you are happily settled in your new home!

5/5

Google

We had a fantastic experience with Andrew Downing Booth, great communication from the team and constantly going above and beyond to help our sale go through as quickly as possible. Highly recommend!

Lizzie · 14 September 2025

Agent replied · 14 April 2026

Hi Lizzie, Thanks so much for your kind review and thanks for your business. We hope your move went well and you settle in to your new home quickly.

5/5

Google

I have received excellent service and cannot thank you enough. As a purchaser in a fairly long chain the agent at Andrew Downing Booth was in regular contact with me and others in the chain. This had a definite positive impact on my …

Denise · 14 April 2025

Agent replied · 22 October 2024

Hi Denise, Thanks for your kind words, and we hope that move was good for you and that you’ve settled into your new home well.

5/5

Google

The staff successfully sold my Mom's house and although it was completed 6 months ago, it was completed without a hitch! The professionalism and efficiency of the staff was there until the end. I wouldn't hesitate in using them again . Thank you.

Carolyn · 14 April 2025

Agent replied · 22 October 2024

Hi Carolyn, Thanks so much for your review and thank you for your business.

5/5

Google

Andrew Downing Booth recently sold our house; we wouldn't hesitate to recommend the services of Andy & team. Their professionalism stood out from the outset and the support & communication throughout the sale process didn't waiver. It felt like the team went the extra mile during the marketing process in order to generate interest and secure a good offer - with the result being that our property sold quickly. Thank you to the whole team at Andrew Downing Booth!

Kimberley · 26 June 2023

Agent replied · 25 October 2023

Hi Kim, thanks so much for your feedback! I hope your move went well, and we are over the moon that you were happy with our service. I hope the move to your amazing new home went well, and that you have settled in quickly. Thanks for your business, Andy and the team.

5/5

Google

Andrew and his team were nothing short of fantastic for me during the sale of my property. Andrew impressed me from the start, I had several viewings and a buyer was found quickly. A special mention must go to Jake. My sale was protracted due to a restrictive lease, Jake effectively project managed the sale for me and kept me fully informed at every stage. The service and communication I received throughout was excellent and I would certainly recommend them.

Graeme · 27 May 2023

Agent replied · 25 October 2023

Hi Graeme, thanks so much for your review. Thanks so much for your business and we are pleased that you were happy with the service. Kind regards Andy and the team.

5/5

Google

helen was excellent at keeping me informed on progress and above and beyond to make things happen. nothing but praise from me

Steve · 14 November 2025

Agent replied · 14 April 2026

Hi Steve, thanks for your kind words. We thank you for your business, we hope your move went well and we wish you all the best with the move.

5/5

Facebook

Andrew Downing-Booth is an absolutely top class estate agent that brings excellent professionalism, great communication and a real empathy for their clients. They really understand that there is a human being at the end of the red tape involved in the property buying process and do everything within their power to support you. Massive shout out to Jake Jervis who is a class act!!! Thank you so much for everything.

Alison · 27 September 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Andrew Downing-Booth Estate Agents Lichfield

How many reviews does Andrew Downing-Booth Estate Agents Lichfield have?

Andrew Downing-Booth Estate Agents's Lichfield office has 241 reviews across two platforms: 193 on Google, 48 on Facebook.

What is Andrew Downing-Booth Estate Agents Lichfield's rating?

Andrew Downing-Booth Estate Agents Lichfield is rated 4.9 out of 5 across all 241 reviews, and 4.9 out of 5 on Google from 193 reviews.

Has Andrew Downing-Booth Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Andrew Downing-Booth Estate Agents, Lichfield won Trusted Agent.

Where is Andrew Downing-Booth Estate Agents's Lichfield office?

Andrew Downing-Booth Estate Agents Lichfield, Units 6-8 City Arcade, Bore Street, Lichfield, WS13 6LY.

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