Andrew Downing-Booth Estate Agents Lichfield reviews

★★★★★ 5/5

Google

I first encountered Andy and his team when I viewed and subsequently put an offer in on a property they were selling. Every interaction with them was exactly what I needed, honest, professional and helpful. It was because of this I decided to get my own house valued with them, Andy came round for the valuation without much delay and supplied a fair price explaining his rational and the company ethos. I also had another estate agent come to value my house, not only did I have to wait weeks for the appointment, but he also significantly undervalued it (especially considering what I actually got), that interaction confirmed to me that I wanted to sell my house with Andy. The actual sales process was great, I loved the online portal, where I could obsessively check how many views I'd had. I spoke to Luci, Jo or Andy most days in the two weeks it took to sell my property. They gave sound advice and made me feel comfortable throughout the whole process. Once the house was sold it didn't stop there, I had calls just to keep me updated with how things were progressing and after a really smooth 3 months, Andy helped push the exchange through making sure there were no issues. I 100% would recommend Andrew Downing-Booth Estate agents, I feel they worked for their money and were instrumental in ensuring a smooth selling journey for me. You always hear horror stories about estate agents, but Andy and the team showed me that there are good ones in the bunch too.PositiveQuality, Professionalism

Emily · 25 August 2021

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ Andrew Downing Booth was fantastic to work with. Professional, knowledgeable, and genuinely attentive from start to finish. He made the whole process smooth and stress-free, and there attention to detail really stood out. Highly recommend them to anyone looking for reliable, high-quality estate agent

Dominic · 14 February 2026

★★★★★ 5/5

Google

We were very pleased with the excellent service provided by Helen and the whole team at Andrew Downing Booth Lichfield through from the initial photos and launch, plenty of viewings arranged and prompt efficient support during conveyance to completion.

Zoe · 31 March 2026

★★★★★ 5/5

Google

We bought through Andrew Downing Booth and the communication was clear at all points. We were well informed by our sales progressor, Lily, about the stages that our sale was at. Lily would always respond professionally and politely to enquiries. The sale was progressed in a timely manner.

Llinos · 14 January 2026

★★★★★ 5/5

Google

What a refreshingly personal service! My previous experiences of estate agents always led me to wonder what I am actually paying for but Andy and his team have earned every penny they get from our sale (and their fee was extremely reasonable). I have felt looked after throughout the whole process, with someone always at the other end of the phone when I needed anything and nothing was too much trouble. The forward thinking approach to how Andy runs his business is to be commended within an industry that is so stuck in 'old ways'. I would certainly say this is the best and most complete service I have ever experienced from an estate agents. Thanks Andy!PositiveResponsiveness, Quality, Professionalism, Value

Lauren · 21 June 2021

★★★★★ 5/5

Google

We have just completed on our house sale with a fairly long and complex chain. Andy has been amazing throughout the whole process. He was professional and made a very good impression on the day he came to value our home and talk through the process, he has kept in touch with us daily and chased our buyers and their solicitors consistently. Andy has taken the stress out of this process and we couldn’t recommend him more highly! Thank you to you and your team!PositiveResponsiveness, Quality, Professionalism, Value

Lizzie · 21 June 2021

★★★★★ 5/5

Google

We really can't be any more positive about the amazing service, support, advice, responsiveness etc. that we received from Andy and the team. We were lucky to meet Andy when viewing a property he was selling and soon decided to use him ourselves. He sold our house within 2 weeks of listing (we had no viewings from the other agent we were originally using). From then, the support received was excellent, with Andy consistently going the extra mile to ensure we stayed right up to date with the status of the sale. The final week was very stressful, but Andy was always there to support and go beyond what was expecteded. Would recommend without hesitation. Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value

Stuart · 21 June 2021

★★★★★ 5/5

Google

We Purchased our new home from Andrew booth estate agents, and I can honestly say if it wasn't for Andy and his team I honestly think our chain would have collapsed on many occasions. Andy was the only estate agent in the very long chain pro-actively chasing and following up the entire chain. We personally made the mistake of using Purple Bricks so effectively Andy did the job of two estate agents, as often he was over seeing our sale as well. Andy is fantastic and would have absolutely no doubts in recommending friends and family to sell their house with him. If you are looking for a professional, hard working and efficient Estate agent look no further than Andrew Booth. Thank you again Andy! Mr and Mrs DysonPositiveResponsiveness, Quality, Professionalism, Value

Mike · 21 June 2021

★★★★★ 5/5

Google

Amazing service and amazing people all the way through, took care of everything with ease, so helpful every step of the way, and sold our house within a day of it going on the market! Strongly recommend! Thank you

Neil · 14 March 2026

★★★★★ 5/5

Facebook

Andy and his team have been absolutely fantastic from start to finish on my recent sale. A highly professional and quality service; from a great sales listing and photos showing the house off to its best, to communication throughout the selling process. You know you can always get through to someone in the office, unlike many other local agents - something I was really pleased with as there’s nothing more off-putting for any potential buyers! My house was sold within just a few days after several viewings over a weekend, with Andy going out of his way to arrange viewings out of hours and on a Sunday. Andy and his team were that helpful they even answered queries I had on the house I was purchasing that wasn’t listed through them, showing exceptional knowledge of the local housing market. I wouldn’t hesitate to use them again!

April · 15 December 2020

★★★★★ 5/5

Facebook

I can only reinforce the other reviews that have been provided. Andy was fantastic from day one in coming to value the property, right through to completion. Despite some issues down the chain, Andy went above and beyond (even out of hours) to find out what the issues were and what needed to be done. I can't speak highly enough of Andy's professionalism and willingness to go that extra mile! If anyone is looking for an estate agent to sell their property, then Andy and the team are the ones to use! Thank you again.

Adam · 11 December 2020

★★★★★ 5/5

Google

We had a house with a number of complications which was sold by Andrew recently. No matter what problems arose he dealt with them promptly and efficiently. He always returns calls, he always does what he says he is going to do. The final 3 days were a nightmare, but Andy was on the phone virtually every hour to the many parties involved. Without his persistence it is unlikely that the sale would have completed. We certainly would recommend using Andrew Downing-Booth Estate Agents to sell your house.

Christopher · 24 October 2020

★★★★★ 5/5

Facebook

We have just completed on our house sale with a fairly long and complex chain. Andy has been amazing throughout the whole process. He was professional and made a very good impression on the day he came to value our home and talk through the process, he has kept in touch with us daily and chased our buyers and their solicitors consistently. Andy has taken the stress out of this process and we couldn’t recommend him more highly! Thank you to you and your team!

Lizzie · 22 October 2020

★★★★★ 5/5

Facebook

We really can't be any more positive about the amazing service, support, advice, responsiveness etc. that we received from Andy and the team. We were lucky to meet Andy when viewing a property he was selling and soon decided to use him ourselves. He sold our house within 2 weeks of listing (we had no viewings from the other agent we were originally using). From then, the support received was excellent, with Andy consistently going the extra mile to ensure we stayed right up to date with the status of the sale. The final week was very stressful, but Andy was always there to support and go beyond what was expecteded. Would recommend without hesitation. Thank you very much!

Stuart · 11 September 2020

★★★★★ 5/5

Google

We can not thank Andy & the team enough for all their efforts to complete our move. Right from the outset they were extremely friendly whilst maintaining a high professional standard. If you want an estate agent who is going to look after you and be there through every stage then this is the team you want on your side. Wishing you all the success you deserve & work so hard for.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 21 June 2021

★★★★★ 5/5

Google

Very grateful to all the staff at Andrew Booth. The house purchase has been particularly challenging beyond anyone’s control. Andrew and Helen both communicated well throughout the whole sale. Helen was super helpful and alleviated so much stress. I was pleasantly surprised by a lovely welcome hamper when collecting the house keys which was thoughtful. Thank you to you all for your efforts and service.

Jas · 24 October 2022

★★★★★ 5/5

Google

Andrew Downing Booth is an absolutely top class estate agent that brings excellent professionalism, great communication and a real empathy for their clients. They really understand that there is a human being at the end of the red tape involved in the property buying process and do everything within their power to support you. Massive shout out to Jake Jervis who is a class act!!!

Alison · 24 October 2022

★★★★★ 5/5

Google

We have just bought a house through Andrew Downing-Booth Estate Agents. Andy has been absolutely fantastic throughout the whole process. He has been supportive, attentive and reactive all through. HE offers a personal approach and gets the job done. Every question we had, he answered and went the extra mile. We would 100% recommend Andrew Downing-Booth to sell your house or like us, to purchase a house from. Thank you Andy for everything. Donna and MartinPositiveResponsiveness, Quality, Professionalism

Donna · 21 June 2020

★★★★★ 5/5

Google

We have had a really positive experience with Downing Booth estate agent's throughout the process of our purchase with them. Helen has been professional, helpful and communicative at all times which has made the process as smooth as possible. We couldn't recommend them more!

Ashleigh · 14 April 2024

★★★★★ 1/5

Google

I don’t know what the estate agents are paid for but it’s clearly not for doing their jobs. I have been trying to view properties for months with them through enquiries and hear back absolutely nothing. I try calling them, no one ever picks up the phone or cares that im trying to rent. Really bad estate agents.

Ralph · 6 August 2025

★★★★★ 5/5

Google

Excellent service from start to finish. The whole team was brilliant, attentive, and truly on the ball. Our sales negotiator, Annie, was exceptional; she supported us every step of the way with great communication and incredibly quick responses. We couldn’t have asked for better.

Iblend · 14 December 2025

★★★★★ 5/5

Google

Fantastic service. I purchased a property in Alrewas advertised Andrew Downing Booth Estate Agents - from arranging the first viewing to exchange day Andy was on top of this - keeping all parties involved in the loop and chasing where necessary. The purchase of my property was stress free which is a novelty. Fantastic company who I highly recommend. 5 stars

Scottishtom · 28 December 2022

★★★★★ 5/5

Google

Me and my partner spent several months looking for properties in Lichfield, and although we didn't end up buying through Andrew Downing Booth, I highly recommend them. Every interaction with them was informative, transparent and friendly.

Gemma · 14 February 2026

★★★★★ 5/5

Google

From start to finish, Andrew, Jake, Helen and the team have been fabulous! An honest, professional and personal service from a team who really care about what they do, and communicate clearly throughout the process. Andrew Downing Booth do not fit the estate agent negative stereotype. They are breaking the mould, and it's extremely refreshing. Thank you!

Kate · 24 October 2022