Andrew Downing-Booth Estate Agents reviews

★★★★★ 5/5

Google

Huge thanks to Andrew Downing Booth in Aldridge for making a stressful process so easy. From the very first conversation with Andrew, I knew I was in professional hands. Communication was top-tier and I really appreciated the transparency around their pricing. What they quote is what you pay, with no hidden costs. From the first meeting to the professional photography and listing, the whole experience was seamless. I was particularly impressed by the turnaround time; the photos were taken and the listing was live almost immediately. Karen Tew kept me updated throughout the entire process so I always knew what was going on. Highly professional and easy to work with. If you want an estate agent you can actually trust, look no further.

Craig · 14 March 2026

★★★★★ 5/5

Google

We have been looking for the house to buy, and we have found one through Andrew Downing Booth Estate Agency based in Aldridge. Since I've called from the first time I met two lovely ladies Mrs Grace Cotterill ,and Mrs Karen Tew 😊 From the very first time we've spoken, to Karen and Grace they're was always helpful, very lovely, kind and always ready to help, all the explanations Karen and Grace was guiding me through it was so great, and always clarified everything what I didn't understood, or wasn't sure about. Karen and Grace was always there when I called and needed a help, well there was always some one, who picked up the phone straight away when I was calling ,I never had to call twice! And all the communication was excellent through emails as well. The whole team is just so great and very helpful , so thank you very much 🙏 😊 Thank you so much for all your help, your time, your patience and all your energy you've put into the explanations and trying to help ,i appreciate and so thankful for everything you've done for us 🙏🙏 Karen and Grace Thank you hundred times all the best wishes 😉🫠🫶🫶 My grammar is not the best, so please forgive me 😊

Tibor · 14 March 2026

★★★★★ 5/5

Google

We had a great experience selling our late mum's property with Andrew Downing Booth. Within 2 weeks of making contact we were on the market with brilliant advertising and photography. We agreed a sale within one week and the whole process completed within 7 weeks. The whole team are really friendly and gave us excellent advice throughout the process. A shout out to Karen who kept everything moving along at a rapid pace with frequent updates. I would highly recommend Andrew Downing Booth and wouldn't hesitate to use them again - everything was perfect.

Sharon · 14 March 2026

★★★★★ 5/5

Google

Myself and my husband would definitely recommend Andrew Downing Booth as a great estate agent. We had many dealings with the lovely estate agent Karen Tew. Nothing was too much for her. We had 4 people in our chain and Karen went out of her way to ensure everyone was kept updated and informed. She was very helpful, friendly, polite and professional. Her knowledge was exemplary and she had the best interest for her clients at heart. We would definitely recommend Andrew Downing Booth as an estate agent you can trust.

Rupinder · 14 March 2026

★★★★★ 5/5

Google

I have nothing but praise for Andrew and his team, having my house on the market on two occasions with them. Unfortunately, the first time we had to take the house off the market due to a family illness and bereavement, but Andrew was quick to respond and kept everything on file for when we were ready to move forward again. When we were ready, Andrew popped round and updated a few details and very quickly the house was on the market again. Multiple viewings were arranged over a few days when we were away and we received 4 offers on it a week after it was back on the market. Helen was super helpful with any queries we had and everyone involved kept us up to date with progress throughout. It was as stress free as they could make it (house sales are never stress free!) and we are very grateful for everything. Highly recommend Andy and his team!

Claire · 14 February 2026

★★★★★ 5/5

Google

We cannot recommend the team at Andrew Downing Booth in Lichfield highly enough. From start to finish, the whole process of buying our new home was handled with professionalism, drive and genuine care. They truly led the charge in pushing the sale forward, coordinating seamlessly with everyone in the chain, sellers, buyers and solicitors, right through to moving day. Helen Kent and her incredible team of Lilly, Erin and Annie were absolutely outstanding. Communication was excellent throughout and nothing ever felt too much trouble. Unfortunately, moving day itself didn’t go to plan when Lloyds Bank went down, meaning our solicitor couldn’t transfer the funds in time to complete. What could have been a complete disaster was only salvaged because of the determination and commitment of the ADB team. The girls quite literally moved heaven and earth trying to get us into the house in some capacity. Even when the seller’s solicitors initially refused us a licence to occupy, and at one point wouldn’t even allow us to unload our belongings, the girls refused to give up and pulled together. With three young children, the thought of not even being able to unload, sending our removal company away, and potentially not getting our belongings back until just before Christmas was heartbreaking. Lilly, Annie and Erin fought our corner tirelessly, worked overtime, and thanks to their persistence we were at least able to unload and avoid what would have been an incredibly stressful and emotional situation. Their dedication, compassion and sheer determination made all the difference to us. We truly cannot thank them enough. Thank you, thank you, thank you, you are an exceptional team and we are so grateful for everything you did for our family.

Mark · 14 January 2026

★★★★★ 5/5

Google

I recently sold my house with Andrew Downing Booth, having previously had a great experience buying through them. I dealt with Annie during my purchase and was so impressed with the service that choosing them again for my sale was an easy decision. My property sold quickly, within just two weeks of being listed. The entire process was as stress-free as possible thanks to Helen, Erin and Annie, who looked after every detail, from arranging viewings to the after-sales service, liaising with my solicitor and the purchaser. The whole team were a pleasure to deal with, always greeting me with a smile and showing genuine care and attention throughout. Their professionalism and dedication truly deserve a 5-star rating. I cannot recommend them highly enough and will certainly use them again for any future sales or purchases if I can. Top-class service, many thanks to you all.

Denise · 14 January 2026

★★★★★ 5/5

Google

We have recently sold a property with Andrew Downing Booth, Aldridge branch, they came highly recommended to us, we mainly dealt with Karen Tew, she was very professional but also very good at making it all stress free, any questions we had we answered the same day, we were kept in the know every step of the way. We would most definitely recommend and we will be using them again. 5* service.

Sue · 14 February 2026

★★★★★ 5/5

Google

We recently brought a house from Andrew Downing Booth and I can honestly say they are a fantastic team. Lily went above and beyond her job with constantly keeping me updated with every step of the way. I would highly recommend Andrew Downing booth to anyone. Lily is a true professional and is extremely passionate. We had some difficulty with our solicitors and if it wasn’t for Lily and Helen who gave clear guidance we wouldn’t have been able to get through it. I am extremely grateful for all their help and support.

Molly · 14 November 2025

★★★★★ 5/5

Google

We have move many times over the past 5 years so have experienced many different Estate Agents and Andrew Downing Booth are just at a different level. Helen and the team were absolutely fantastic keeping us informed all the way and chasing all others involved in the move to keep us on track. A really amazing company and the only one you should ever use and a real cut above the rest. Thank you for making our move happen.

Steve · 14 November 2025

★★★★★ 5/5

Google

We had a long-drawn-out sale process which has taken a year to complete and not once has Erin and her team’s support and proactivity flagged. Always communicative and responsive, always available and proactive with experienced and timely advice - as well as conducting countless viewings! We’re pleased to recommend ADB as estate agents as well as Erin and the whole team, thanks all.

Andy · 14 March 2026

★★★★★ 5/5

Google

Exceptional Service from Lily at Andrew Downing Booth Although Lily was acting on behalf of the sellers, I truly felt she went above and beyond to support me throughout the purchase process. She was incredibly professional, always kept her word about calling back, and made a real effort to chase up my solicitors and keep things moving. Lily answered all my questions promptly and clearly, and nothing ever felt like too much trouble. She really helped reduce the stress of the process and showed a genuine commitment to getting things done. I wouldn’t hesitate to recommend Lily for any property transaction, she is a real asset to Andrew Downing Booth.

Alison · 14 October 2025

★★★★★ 5/5

Google

I cannot thank ADB enough for their incredible service in the transaction of the sale of my house and purchase also with them. Following ADB taking over as agents on my sale when a different company failed to sell for me, Lily Hirons was amazing! She kept me fully informed at all stages and went above and beyond to help us through a very stressful time. Always polite, calm and attentive, she consistently came good for us as every stage. The whole team were superb and I would highly recommend them if you are trying to sell your property.

Polly · 14 October 2025

★★★★★ 5/5

Google

We can’t thank Andrew Downing Booth Estate Agents enough for helping us sell our house and find our new family home. From start to finish, the whole experience was super professional. From Jane doing the valuation to Jake taking photos and writing up our house profile . A special mention must go to Grace and her wonderful team, their support, patience, and attention to detail made such a difference throughout the process. Grace was always on hand to answer questions, kept us fully updated, and guided us through every step with kindness and expertise. Thank you Grace for all your hard work (apologies for all the phone calls!) Moving house can feel daunting, it’s a world you don’t often step into, so you need your hand holding through the jargon and multiple steps . We’re so grateful for ADB’s hard work and genuine care, we couldn’t have asked for better people to help us on this journey. We’re now happily settled in our new home, and it’s all thanks to their dedication. Highly recommend Andrew Downing Booth to anyone looking to buy or sell, truly a five-star service!

Al · 14 September 2025

★★★★★ 5/5

Google

Amazing from start to finish. The valuer, lister and then sales negotiation team, specifically Erin, were fab. We always felt at ease as well as updated. Viewings were booked in promptly, and then once the process of selling to chosen buyers commenced, they did their utmost to keep things moving along nicely whilst aiding with negotiations professionally. Would highly recommend, a lovely team.

Alice · 14 November 2025

★★★★★ 5/5

Facebook

We had such a positive experience working with Karen from start to finish. From putting our house on the market, helping us secure our new home, managing negotiations, and right through to handing over the keys at the end, she was professional, supportive and always approachable. Karen was excellent at keeping communication clear between all parties and really helped things move forward smoothly, even when the process became stressful. We always felt informed and reassured. Selling and buying at the same time can be overwhelming, but Karen made the whole journey feel manageable and well-handled. We’re very grateful for her hard work and wouldn’t hesitate to recommend her.

Sunny · 2 March 2026

★★★★★ 5/5

Google

Right from the start Andy was brilliant, guiding us through the process of brining our house to market and going the extra mile to get our house it on the market quickly. The photos were fantastic. Everyone who viewed our property said how good they were and they they really were a true representation of our house. The team, particularly Annie and Grace, in the office worked fantastically hard to organise viewings and then helped us decide how to follow through on offers and which one to take. Annie and Grace had a super busy Saturday but went the extra mile to help us; they were brilliant. We can't thank the team enough for everything. Andy and his team have been the best estate agent we have ever used over 7 moves. If you are looking for an estate agent to help you with your sale or purchase, we can't recommend them highly enough; they are a fantastic team.

Philip · 14 April 2025

★★★★★ 5/5

Google

From the moment we met Andy, through fantastic photos by Jake, tireless service of Erin and wonderful negotiation skills of Helen (and I’m sure there were others behind the scene), we were entirely happy with ADB’s service. Our house sold very quickly (for the full asking price) and we were lucky enough to have them on our side when offering for, and negotiating, our new house purchase. There were problems and delays but they did everything they could to make things run smoothly. Highly recommended.

Vanessa · 14 April 2025

★★★★★ 5/5

Google

I used Andrew Downing Booth for the sale of my property and I would highly reccomend. Andrew and all of the team were amazing from start to finish. I was kept up to date with all of the developments throughout the selling and conveyancing process. I would like to say a special thank you to Grace and Helen for everything they did and for keeping me upbeat at times when i was ready to give up. Thank you everyone at ADB

Catherine · 14 April 2025

★★★★★ 5/5

Google

Where do I begin - having signed up for our sale with Andrew and the team last March 2023, we found a great buyer in June 2023. Viewings were steady and excellent comms from Helen, Grace and Jake. Unfortunately our buyer lost their sale, so we waited for them and in Oct we finally completed after a long wait, securing our dream purchase and sale to a lovely couple. The last few weeks of conveyancing was stressful, however Helen and Grace were on their A game, chasing progress and updates, and keeping us informed. A progressional service from start to end and we are very grateful for the whole team approach during our sale, totally understand why ADB have won so many awards.

Nikki · 14 April 2025

★★★★★ 5/5

Google

Probably the best Estate agents in Lichfield. Andrew and Helen have been great help. After dealing with quite a few agents and their shockingly bad service, ADB were a breath of fresh air. Valuation was spot on, time to sell was spot on, marketing was well prepared and communications were good. In the end we decided to stay and took our house off the market, but when we do finally look to move, we will be going back to ADB.

Scott · 14 April 2025

★★★★★ 5/5

Google

Would definitely recommend Andrew Downing Booth if selling your home. Lilly and all the team were fantastic at giving updates and chasing what was quite a complicated split chain and ensuring it was all done in time for Christmas! Can't thank them all enough for all your efforts but especially Lilly! Thank you!

Debs · 14 January 2026

★★★★★ 5/5

Google

The whole team were amazing - Jane did our valuation and was super enthusiastic about our property, Jake took amazing photos which meant we got lots of interest, and Lilly was fantastic at chasing solicitors and keeping our buyers up to date. Moving home is always stressful but Andrew Downing-Booth did an incredible job at keeping it as stress free as possible. Thank you so much!

Lauren · 14 July 2025

★★★★★ 5/5

Google

I was recommended Andrew Downing Booth by my solicitor and I wasn't disappointed. I went through 3 sets of buyers on my journey selling my house, the staff helped and advised me whilst selling my house which took 8 months from start to finish. Erin was always at the end of the phone for me during stressful and emotional times, many thanks to Erin and all the staff.

Leona · 14 June 2025