Winkworth New Cross reviews in Lewisham

★★★★★ 5/5

Trustpilot

Lauryn is a great asset to the company…

Lauryn is a great asset to the company chasing the solicitors and keeping me updated. Well recommended for her dedication to the company

Jock · 21 November 2025

★★★★★ 5/5

Google

Fantastic experience selling my flat through Winkworth New Cross. The team were professional and helpful from start to finish. Pleased to have gone with a local agent who knew what they were doing. Will definitely be returning in future. Thank you Phoebe, Hannah, Gibson, George, and team.

Charles · 2 March 2025

★★★★★ 5/5

Google

Extremely happy with my purchasing experience with Winkworth New Cross. Friendly, approachable and highly professional service from both my agent Darshil, as well as from Abdallah and all other members of staff (and thanks to Sam the dog for his friendly welcome into the office :) These guys really do go the extra mile to provide an exemplary customer service, and I would recommend them to anyone looking for property in the area.

Abigail · 24 October 2017

★★★★★ 5/5

Google

Very happy with my experience purchasing my first home with Winkworth. Phoebe K was fantastic and helped negotiate a great purchase price and remained communicative throughout the buying journey (even when the solicitors were slowing things down). Would thoroughly recommend!

Phoebe · 5 November 2025

★★★★★ 1/5

Google

The service my housemates and I received as a tenant in a property managed by Winkworth is the worst experience I have ever had to deal with in 6 years experience of renting. …

Ravi · 10 December 2025

★★★★★ 5/5

Google

Both Zulekha and Reyan have been very helpful and my property looks very well maintained. When an urgent gas repair was needed Zulekha swiftly arrangedfor a company with expertise to deal with it. …

G · 10 December 2025

★★★★★ 5/5

Google

Donovan was a great and kind agent. He helped a lot and was always easy to communicate with. Thank you a lot!

Mara · 22 September 2024

★★★★★ 1/5

Google

Disorganised time wasters. I had a viewing booked - organised by Sadie - which I travelled up from Brighton for, as well as making arrangements to leave work early, buying a train ticket etc. I emailed in the morning check in again on the viewing (I replied to the confirmation email which set out the time) and then was left waiting outside the property - no one showed up and when I called Winkworth they tried to pretend it was my fault saying they thought I was booked in on Saturday (never even nearly discussed a Saturday viewing), but then also gave a number of other useless excuses including saying that Sadie who booked my viewing moved to another branch (I spoke to her the day before). I had no bounce back from my email to her so obviously she still got me emails checking in on the viewing. Avoid avoid avoid

Melis · 26 March 2024

★★★★★ 5/5

Trustpilot

Great experience

Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'

161188 · 13 March 2026

★★★★★ 5/5

Google

great experience with winkworth, i was let down by a different branch a few years ago so it’s great to have had a better experience at new cross. fintan was great, approachable, easy to talk to and facilitated a successful flat viewing. i also had positive interactions with hannah. thanks both! :-)

Emilola · 3 April 2026

★★★★★ 5/5

Google

Phoebe is a fantastic estate agent, communication is very easy and she also looks out for properties matching your research criteria.

Agnese · 22 September 2024

★★★★★ 5/5

Google

Great service and excellent communication from Ozlem throughout. I would definitely recommend her, especially to first-time buyers, as she guides you just right.

Buse · 16 February 2026

★★★★★ 4/5

Google

2nd review: My experience improved somewhat after giving the estate agent another chance; therefore, I have updated the rating, although there is still room for …

Atefeh · 16 January 2026

★★★★★ 5/5

Trustpilot

Selling made easier

Very good advice when selling my late sister flat and traveling from Warwickshire to complete the sale was made easier by a lot of help

Shirley · 23 January 2026

★★★★★ 5/5

Google

Many thanks to Miss Phoebe for her great service at anytime. Well done Winkworth for an excellent real estate activity!

Luciana · 23 August 2024

★★★★★ 5/5

Google

We had a great experience with Winkworth New Cross - our estate agent Donovan was the best. He was quick to respond to us, was in our corner and really friendly and informative about the property. We're looking forward to moving into our new house. Thanks, Donovan! From Toni & Tom

Antonia · 23 August 2024

★★★★★ 1/5

Google

Worst estate agent I’ve dealt with. Bought my property through them and then tried to sell it thought them but their staff is now a bunch of youngsters who are scared of the phone and just hide from giving their customers clear communications. It was frustrating to work with them and got no further with my house sale. Went elsewhere and had much more success.

Anna · 22 September 2024

★★★★★ 5/5

Google

Great experience with George. He was friendly, efficient, and easy to approach with questions. First time buying and the whole process went smoothly with no issues, thoroughly recommend!

Eden · 3 December 2025

★★★★★ 5/5

Trustpilot

Highly Recommend!

As first-time landlords, we couldn’t have asked for a better experience with Winkworth. The whole team has been absolutely fantastic, friendly, knowledgeable, and always approachable. They’ve made the whole process smooth and stress-free, and are always happy to help, even by sharing contacts for trusted local tradesmen when needed. It’s been a pleasure working with them, and we feel in very safe hands. Highly recommend!

A · 28 September 2025

★★★★★ 1/5

Trustpilot

very rude agent and poor behaviour

One of the agents at this firm has abused a member of our team because she had taken one day's leave. He then decided to leave a review of the whole firm making serious allegations about our firm.

Karen · 26 May 2026

★★★★★ 5/5

Trustpilot

Professional and friendly

I rate Winkworth Kensal Rise very highly and have let my flat with the company for many years now, as I know I will be getting uncomplicated, efficient, fair and friendly service from a team of specialists. I find Director Aaron particularly helpful. They are great at finding trustworthy, respectful tenants and guiding me through the layers of paperwork.

KO · 1 December 2025

★★★★★ 3/5

Google

Had 3 different experiences from different agents James very professional and tried to help me find a place *5 stars One young lady could not get me in on time and professionally cancelled. However, one women (fish) booked my appointment I had a feeling I could not rely on her after she said I give everyone an equal opportunity something in the tone made hesitate. passed by after work to check all was set for the Saturday viewing and found out from some random colleague the flat had gone and even worse his snotty response was you won't find another at that price. To the manager with the sweet dog time to keep the gold standard workers and get rid of the fish! I think it is the same person upsetting people. If you need to cancel just cancel but ghosting people come on!!!

Just · 23 October 2023

★★★★★ 5/5

Google

The property management team ( Ursula and Esmee) are fantastic and a pleasure to deal with! They are extremely professional and always send works orders over with great detail, making our jobs much easier to arrange the correct members of our team to attend. Ursula and Esmee are always available to speak to if there are ever any issues and they work tirelessly for their tenants and landlords to get any issues sorted as quickly as possible. We have built a good working relationship with the property management team and long may it continue! If you need anything property related then look no further than Winkworth!!

Andrew · 23 October 2023

★★★★★ 5/5

Trustpilot

Fantastic service from all the team

Over the past 13 years we have had a fantastic service from all the team at Winkworths in letting, managing and finally selling our property. They were consistently professional, efficient and knowledgeable and made the whole experience go smoothly. Thank you!

M · 27 April 2026