Trusted Agent profile · Lewisham
★★★★★
390 reviews across 2 platforms
256 Kirkdale, London, SE26 4NL, Lewisham, SE26 4NL
Robinson Jackson's office in Lewisham, at 256 Kirkdale, is rated 3.9 out of 5 across 390 reviews on two platforms, including 167 Google reviews rated 4.9.
Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
5/5
TrustpilotJust wanted to say a big thank you to…
Just wanted to say a big thank you to the Strood team especially Jade and Michelle to whom where both amazing , helpful and very much professional in dealing with the sale of my House the whole team gave me confidence and understood the sensitivity of the case to which they where dealing with , i would recommend this team to anyone wishing to use an estate agents
5/5
GoogleWe had a super positive experience with Robinson Jackson Sydenham branch. Simon (the agent who was supporting our house purchase) was really helpful and supportive throughout, and very personsble. We particularly appreciated transparent and timely communication. Thank you!
4/5
GoogleWe’ve just sold our property through Robinson & Jackson and were happy with the service throughout. The team was helpful and easy to work with, making the process smooth and straightforward. …
Dear Lwena, Thank you for taking the time to review our service. We’re delighted to hear that you found the team helpful and that the process was smooth and … More
5/5
GoogleWould like to say a huge thank you to the whole team and Robinson Jackson and in particular Byron, who sold my home in a timely manner while helping me secure my new home. Would highly recommend the Sydenham Robinson Jackson team
Dear Luis, Thank you for taking the time to review our service. The team are so happy we could help you to sell your property and secure your new home. We wish you all the best. Rob Wright Owner Partner
2/5
TrustpilotI've had a very mixed experience with…
I've had a very mixed experience with Robinson Jackson lettings. On the positive end they are generally easier to get hold of than other estate agents. On the negative end, they promised things that weren't delivered (photos of flat inspections etc). They also wash their hands of issues when you raise an issue and leave it to you to sort out. I left the relationship with them feeling like I wouldn't choose them again
1/5
TrustpilotAwful
Awful - rainham branch Kent Kelly has taken £20 of my deposit to glue a small corner of the carpet on a step. 1 month after, the job was not done, also when I asked for a receipt refused to give me one. How could she, if it didn't exist?Also they tried to take more money of me but couldn't because didn't have proofs Also when you ask to fix something while you're living in their property, it takes long, nothing is straightforward, and if possible you are made to pay.Maybe other branches are ok but Rainham is hallucinating I simply had to complain to ombudsman because there is none to complain to apart from Kelly and Natalie the managers in Rainham. Noone gives you any details Worse letting agency
5/5
GoogleWe sold our property with Robinson Jackson Sydenham and was extremely impressed, especially with Saphire, the sales progressor. What started as a simple no chain sale turned into a 5-month struggle due to buyer's solicitor delays. Simon and …
Dear Bilge, Thank you for taking the time to review our service and your kind words! We're thrilled to hear that you had a positive experience working with Robinson-Jackson … More
5/5
TrustpilotEllie you’re a legend!
Ellie and the team at Robinson Jackson have been superb and really have helped during this new chapter in our lives. They have been accessible and answered any queries we’ve had.Ellie has been a star and anyone who is appointed her services are in very good hands! Once again thank you Ellie you legend!
5/5
GoogleGreat service by all of the team, especially Saphire who kept me updated through every aspect of my purchase. Her knowledge of sales progressing made her a pleasure to deal with and when some difficult situations occurred in my purchase, she overcame them with great speed and professionalism. Highly Recommend!
Dear Helen Thank you so much for your review and recommendation, it is really appreciated. It has been a pleasure dealing with you and the team wish you all the best in your new home. All the best, Rob Wright Owner Partner
5/5
TrustpilotErin and ellie have been super helpful…
Erin and ellie have been super helpful of getting us our home, they have made sure everything is done as soon as possible and have been in contact about everything step, can't fault them, Gravesend
5/5
TrustpilotEnnis and libby amazing
Used r&J to rent a property in Maidstone area, my experience from start to finish has been nothing but bliss. The pair who have been handling my application ( libby and Ennis ) have been absolutely amazing, couldn’t fault them if I tried. Based off previous experiences with attempts to rent, this company has went above and beyond and managed somehow to get me a property within 3 working days! If you’re looking to rent somewhere use these guys, they make other companies look clueless.
5/5
GoogleI'd like to say a big thank you to Brogan, Byron and Saphire who recently helped me purchase my first flat. A great service from start to finish by everyone. I was recommended to Robinson Jackson by a friend and I wouldn't hesitate to recommend them myself. Thanks again.
Dear Ashley Thank you for your kind words the team really appreciate it. We wish you all the best in your new flat and hope you are very happy there! Rob Wright Owner Partner
5/5
GoogleThe team at Sydenham provided excellent assistance throughout the process of buying our first home. Jay, our salesperson, was professional and helpful, allowing us to take our time to explore the property without any pressure. Saphire, our sales progressor, was particularly exceptional, going above and beyond to ensure a seamless experience from start to finish. Overall, it was a really positive experience and we're grateful for all their help.
Dear Kathy, Thank you for taking the time to review our service. The team are thrilled with your kind words, the team are so happy to hear that your experience of buying your first home was really positive. It means a lot to us. We wish you all the best in your new home. Rob Wright Owner Partner
5/5
TrustpilotMy experience with Robinson Jackson was awesome they were never tired of me always ready to listen and provide answer throughout. my special thank goes to all the sales team specially Tammy who worked
My experience with Robinson Jackson was awesome they were never tired of me always ready to listen and provide answer throughout. my special thank goes to all the sales team specially Tammy who worked with me tirednessly. Thank you Tammy
5/5
GoogleSimon at Robinson Jackson Sydenham branch was a very reassuring presence during the sale of our flat. He found us a keen buyer very quickly and from the get-go he was on the case meaning that our sale progressed very quickly. He was always available to answer any questions and we are very grateful to his calming and professional approach.
Dear Janet, Thank you for taking the time to review our service. We are delighted with your positive feedback. We wish you all the best. Rob Wright Owner Partner
5/5
GoogleRobinson Jackson were really helpful from start to finish. Byron took time out of his evening to allow us to view a property twice! And Saphire liaised with us from start to finish and took steps to make the process as smooth as possible. Really great estate agent.
Dear Laya, Thank you for taking the time to review our service. The team really appreciate your feedback. We wish you all the best in your new home. Rob Wright Owner Partner
5/5
GoogleRobinson Jackson Sydenham branch assisted me with purchasing my first home. The attention to detail and professionalism shown by all throughout the entire process was simply outstanding. Their response times were rapid, the content of their responses was informative and meticulous and the overall level of customer service was up there with the best I have received. Everyone was friendly, knowledgeable and eager to find solutions to accommodate my situation. I will certainly be using their services again in the future and cannot recommend them and thank them enough. I would also like to give individual shoutouts to Byron and Saphire, both of whom I dealt with frequently and not once had anything other than a positive experience.
Dear Jack, Thank you for taking the time to review our service in such detail, and for your kind words. The team are thrilled with your comments. We wish you all the best in your first home. Rob Wright Owner Partner
5/5
GoogleHaving had our flat on the market with another agent without success for two months we moved to Robinson Jackson through whom we secured an above asking price offer after just one week. The whole process with R&J from the first meeting, through the viewings and the sale progression phase was excellent. A professional, knowledgeable and responsive service that listened to our needs and guided us through the process. We would have no hesitation in recommending Robinson and Jackson to any prospective sellers. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Dear Richard, Thank you for taking the time to review our service. The team are over the moon that we got you an offer above asking price and so pleased with your kind words. We are glad that you chose us. We wish you all the best. Rob Wright Owner Partner
5/5
GoogleThe Agents and Sales Progressor were efficient, courteous and responsive throughout. Our Sales Progressor clearly explained the process of selling our home and remained proactive, helpful (and patient!) through to completion.
Dear Sam, Thank you for taking the time to review our service. The team are delighted with your kind words. So glad the process was explained clearly. We wish you all the best. Rob Wright Owner Partner
5/5
TrustpilotSwanley Branch
Swanley BranchFantastic experience selling our house with R&J Swanley. Michelle and Matt done everything they could possibly do to get the house on the market and sold as quickly as possible (after a disastrous 15 month hellish, waste of time with Wards - Eynsford, that cost us lots of time & £30,000). Nothing was too much for them and their sales progresser Terri was a credit to them. She took calls daily from me and constantly chased solicitors etc as she was also aware of what we had been through. I can't recommend them enough. We made a stupid mistake and went with the wrong agency previously, if only we chose them first we'd be £30,000 better off and with less wrinkles and grey hairs.... Thankyou R&J from some very satisfied customers : )
5/5
GoogleReally couldn’t ask for more from everyone at the Sydenham branch. Jay was fair and friendly in his valuation and Saphire worked so hard to help us meet the stamp duty deadline. Very pleased I went with them!
Dear Ed, Thank you for taking the time to review our service. The team are happy to hear your comments and we are so glad that we were able to meet the stamp duty deadline for you and we are pleased you chose us too! We wish you all the best. Rob Wright Owner Partner
5/5
GoogleI can't thank Saphire enough for all her hard work and perseverance in getting my sale exchanged. It wouldn't have been possible without her. Thank you I am forever grateful.
Dear Raquel, Thank you for taking the time to review our service. We are glad to hear about your comments with our sales progression facility. We appreciate your assistance too. We wish you all the best and thank you for your custom. Rob Wright Owner Partner
5/5
GoogleWe recently sold our home through Robinson Jackson and they have been fantastic from start to completion. Very professional and friendly, no question or query was too small for them. They offer viewings on Sundays which worked in our favour and I don't know of any other agents that do this. The sales progressor team kept us informed of everything going on between solicitors and it all went smoothly. I couldn't recommend them highly enough. Thank you!
Dear Olivia, Thank you for taking the time to review our service and your wonderful comments. The team are thrilled to hear about your experience! We are glad your sale went smoothly and thank you for your custom. We wish you all the best. Rob Wright Owner Partner
5/5
TrustpilotWe had a few properties to visit and…
We had a few properties to visit and everyone was super friendly and very helpful with information.
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