Trusted Agent profile · Lewisham

Robinson Jackson Sydenham reviews in Lewisham

3.9

★★★★★ Good

388 reviews across 2 platforms

256 Kirkdale, London, SE26 4NL, Lewisham, SE26 4NL

Robinson Jackson's office in Lewisham, at 256 Kirkdale, is rated 3.9 out of 5 across 388 reviews on two platforms, including 167 Google reviews rated 4.9.

Google logo

4.9 / 5

167

Reviews on Google

This office

Trustpilot logo

221

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lewisham office, from every platform, shown as written. First names only.

5/5

Google

If I could give 10 stars I would My total experience with Robinson Jackson, Sydenham and Lee offices has been utterly fantastic. The team selling my flat could not have worked harder. Byron and Saphire pulled all the stops out. They were resourceful, more than helpful, efficient and always very pleasant. My sincere thanks to them for all their efforts. When I decided to rent it out the Lettings team, again, were exactly the same, knowledgeable, extremely helpful and went out of their way to make my experience as easy as possible. Many thanks to Chloe, Fel, Hollie and Xanthe. They took away my stress and were always available and lovely to deal with. I cannot recommend them highly enough. KC very satisfied customer

Kathleen · 24 September 2025

Agent replied · 23 December 2025

Dear Kathleen, Thank you for taking the time to review our service. The team are overwhelmed with your kind words. We are so happy that we could assist you with the selling and letting of the property and that the team were able to take the stress away for you. We look forwarding to working with you again in near future. Rob Wright Owner Partner

5/5

Google

Thank you Byron for helping us find the perfect first home! From the moment we enquired he set to work finding properties that might fit our criteria and he did such a good job that it was hard to make a decision! We did ultimately find the perfect one and he was so helpful in answering all of our questions as first time home buyers and keeping us updated. Thank you Byron!

Brenna · 26 March 2026

5/5

Google

Really happy I used Robinson Jackson. I had difficulty selling my property as I lost a buyer, but RJ quickly started viewings again with a decent volume of appointments and quickly found another buyer who went on to complete. Special mention to Simon Dell whose experience and skill was able to iron out issues which came up, that could of cost me a sale if they were handled by someone less experienced.

Tony · 19 March 2026

5/5

Google

*Updated 20/12/2024* I am adding to this review as we have just exchanged on the sale of our flat. We purchased our flat from Robinson Jackson in 2018, and went back to them to sell in 2022. For various reasons the sale in 2022 fell through, but all throughout that time, Robinson Jackson were supportive and were able to guide us through the process with ease. We have now just exchanged on our flat sale, and cannot recommend these guys enough. Their confidence/expertise in selling, and sales progression is so reassuring. Saphire, who was our Sales Progressor, gave us regular updates on how the sale was going and really impressed us with her advice and expertise. We felt comfortable taking her advice at each stage. She really went above and beyond. I have heard people talk a lot about how pushy Estate Agents can be, and can honestly say that we never felt pushed/pressured at any point during this process. Massive shout out to the whole team - thanks so much for everything! 2018: A huge thank you to all of the Robinson & Jackson staff in Sydenham. I couldn't recommend them enough. As first time buyers they made our experience so smooth and were just been brilliant from start to finish. We are so grateful to them and when the time comes round to move we will be going straight back to them! Special thank you to Saphire who was particularly great!

Kate · 20 December 2024

Agent replied · 10 November 2024

Dear Kate Thank you for taking the time to review our service and amending your previous review to add your feedback about your sale. The team are so happy that you came back to us to sell your home and are overwhelmed with your feedback. You mentioned how you never felt pushed/pressured at any point which is very important to us. We wish you all the best. Rob Wright Owner Partner Robinson-Jackson Sydenham

5/5

Google

My wife and I have just bought our house and simultaneously sold our share of a shared ownership flat with Robinson Jackson Sydenham. Many thanks to Simon and Byron who were really proactive in helping us find our new place but also in finding a buyer for our shared ownership % (which has certain specific income requirements to be eligible for). Saphire then did an amazing job over a number of months as progress was slow (entirely down to our housing association). We got there eventually, and we're really grateful for her regular updates, assistance, and guidance through the process. Would happily recommend the RJ Sydenham team to anyone looking to buy or sell locally.

Sam · 5 November 2024

Agent replied · 10 November 2024

Dear Sam, Thank you for taking the time to review our service. The team are so grateful for your kind words. We would also like to thank you for your efforts in assisting with chasing which helped to speed up the process of the sale. We are thrilled to know you would happily recommend us. We wish you and the family all the best in your new home. Rob Wright Owner Partner

5/5

Google

An absolutely first class and professional experience, highly recommended! We had a particular set of requirements for the house sale/move of our relatives who have complex care needs and Robinson Jackson Sydenham were there to help on every front! They accommodated all of our requests with the utmost professionalism. Replies were always forthcoming and prompt from all. I would particularly like to mention Simon for his guidance, Byron and the team. ….Also a very special thanks to Saphire who was immense and absolutely brilliant in her sales progressor role and dedicated approach to getting us over the line! Truly kept us going! Our relatives can now enjoy their new home which is much more suited to their needs and the future. On behalf of the family thank you again!

Shula · 16 October 2024

Agent replied · 23 October 2024

Dear Shula, Thank you for taking the time to review our service and for your kind words. The team are overwhelmed with your comments. We are so pleased that you found the team to be prompt. We are so happy that your relatives can enjoy their new home which is better suited to their needs. We wish you and your family all the best. Rob Wright Owner Partner

5/5

Google

Very good services from start to finish with the Sydenham office. We have sold our flat through Robinson Jackson and would recommend it to anyone. Simon & Byron have been great on the sale side (valuation, marketing, arranging visits, etc). Both very professional and organised. Once we found our buyers, Saphire took over our sale to ensure it gets through to completion smoothly. Our situation has been complex (in the middle of a chain with various legal hurdles along the way) and Saphire has been an incredible support and all-star troubleshooter until the last day. We are so grateful for her hard work and positive energy.

Juliette · 23 September 2024

Agent replied · 23 October 2024

Dear Juliette, Thank you for taking the time to review our service. The team are thrilled with your feedback. We are happy to hear you found us professional and organised and that you felt supported. We are so pleased for you and wish you all the best in your new home. Thank you for choosing us. Rob Wright Owner Partner

5/5

Trustpilot

Excellent estate agents

We recently bought a house through the Belvedere branch of Robinson Jackson. The sales team were very accommodating, showing and reshowing the house to us and their sales negotiators, especially Charlie Greenway, were excellent at promptly answering all our questions (even the possibility daft ones). It was a smoth transaction and tgey even negotiated to move up the move-in date by a few weekd. Overall, I would highly recommend Robinson Jackson as estate agents.

Paul · 12 November 2025

5/5

Trustpilot

Robinson Jackson Ebbsfleet helped us…

Robinson Jackson Ebbsfleet helped us through our house sale and onward purchase and we had a great experience. There were a lot of complications but Kerstie, Carol, and the whole team worked really hard to keep us moving forward and we felt like we were in very good hands. We'd happily recommend them to anyone looking to move house.

Lee · 11 March 2026

5/5

Google

My heartfelt thanks to Simon, Byron and Saphire for the excellent work in marketing and engaging a positive sale of our 3 bed house. It wasn’t easy and the buyers were very difficult, however Saphire in particular was so tenacious and brought the sale home. Thank you to you all, a job well done. Many thanks Colin Byron

Colin · 16 April 2025

Agent replied · 16 April 2026

Dear Colin, Thank you for taking the time to review our service and for your kind words. We're thrilled to hear that you're happy with the outcome of the sale. It truly was … More

5/5

Google

Robinson Jackson have been brilliant through out the process and their customer service excellent. A big thank you to Saphire, who played a key role in managing the sale. Saphire’s knowledge and professionalism were especially valuable when a complex issue arose, she handled it efficiently and kept everything on track. Thank you all!

Alice · 2 June 2025

Agent replied · 16 April 2026

Dear Alice, Thank you for taking the time to review our service and your kind words and thoughtful feedback. We're delighted to hear that you had a positive experience with … More

5/5

Google

Excellent service. Simon and Byron were a great support aat the start of the process ( there were problems) giving practical advice on how to proceed. Once we had a buyer Sapphire got things moving, intervening on my behalf with solicitors when things seemed to be going round in circles. Also explaining progress and apparent holdups. Very good supportive service. Very pleased we've exchanged contracts and waiting for completion day

Angie · 16 October 2024

Agent replied · 23 October 2024

Dear Angie, Thank you for taking the time to review our service. The team are so grateful for your feedback. We are so happy for you and wish you all the best. Rob Wright Owner Partner

5/5

Trustpilot

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Chris throughout my home-buying journey. From the very beginning, communication has been excellent, always prompt, clear, and informative. He’s been incredibly helpful at every stage, patiently guiding me through the process, answering all my questions, and making sure I felt supported the whole way. It’s rare to find someone so responsive and genuinely invested in helping you make such an important decision. I highly recommend Chris and the team at Robinson Jackson to anyone looking to purchase a home!

Zohal · 14 July 2025

5/5

Trustpilot

Libby was our agent

Libby was our agent, she is very professional and helpful in gaining a place to rent. The property was in great condition and clearly carefully selected by the company.

Callum · 2 September 2026

5/5

Google

As a buyer, the team at Robinson Jackson Sydenham were professional, efficient and helpful at every stage. Saphire and Byron went out of their way to assist with every query and Saphire as sales progressor did an excellent job as the intermediary with the seller. I would definitely recommend them whether you’re thinking of buying or selling. They even got me a bunch of flowers when I went to collect my keys. Great service from start to finish.

M · 27 March 2024

Agent replied · 23 October 2024

Dear Martha, Thank you for taking the time to review our service. The team are so happy to hear your comments. We are glad you found our sales progression facility excellent. We look forward to working with you again in the future. We are glad you liked the flowers. We wish you all the best in your new home. Rob Wright Owner Partner

5/5

Trustpilot

Kay at RMJ was amazing!!

We recently bought our new home through Robinson Michael Jackson and was extremely lucky to have Kay dealing with our case. It was a more complex transaction than normal and came with more than its fair share of challenges, but Kay was nothing short of amazing throughout the entire process. She worked tirelessly to keep things moving forward, constantly going above and beyond to resolve issues and keep us informed. Her communication was clear and consistent, and her determination to get things completed was genuinely fantastic.

Dave · 13 June 2025

5/5

Trustpilot

RMJ were excellent with my recent house…

RMJ Sittingbourne were excellent with my recent house sale. Josie and Lacey went above and beyond for every viewing! I was always made to feel important when I called and never like it was an issue. Highly recommend! Zara

Zara · 9 June 2026

5/5

Google

I recently enlisted the services of Robinson Jackson to sale my property.. The whole process was good, from inception Byron provided me all the key information i required and arranged for photos and quick listing of the property on all major online platforms. Throughout the viewing to offer point Byron and Simon were very supportive to both myself and the buyers making sure each parties needs were managed. At the point an offer was agreed Saphire the branch sales progressor managed the process all the way to completion. She was extremely friendly, helpful, attentive and diligent working with all parties to make sure everything worked out. I would definitely recommend Robinson Jackson (Sydenham) as my customer journey was really smooth.

Daniel · 24 October 2023

Agent replied · 23 October 2024

Dear Daniel, Thank you for taking the time to review our service and for your kind words. We are delighted that your customer journey was smooth and that you would recommend us. We wish you all the best. Rob Wright Owner Partner

5/5

Google

I had such a great experience with Robinson Jackson, from putting my property on the market to completing. Byron and the rest of the team in the office were great at finding a buyer and negotiating a good price. I then dealt with Saphire who was nothing short of EXCEPTIONAL! She is so passionate about her job and treating every client like they are the only client she has. She was so proactive at sorting any issues in the chain. I would highly recommend working with Robinson Jackson (and I've dealt with a few in my time). Thank you!

Sam · 24 October 2023

Agent replied · 23 October 2024

Dear Sam, Thank you for taking the time to review our service and your kind words. We are pleased you were happy with our sales progression facility. We wish you the best and thank you for your custom. Rob Wright Owner Partner

5/5

Google

We had a fantastic experience with Robinson Jackson whilst selling our house. From the moment we decided to list, the team went above and beyond to make sure we felt supported and comfortable in the process. Particular thanks to Saphire our Sales Progressor who navigated out entire sale, going the extra mile to provide information and to explain every step thoroughly. Where our solicitors failed to respond and added pressure to the situation, Saphire took control, pushed and chased to ensure we were able to complete in a timely fashion- an absolute pleasure to work with, we couldn't have done this without her.

Carly · 24 October 2023

Agent replied · 23 October 2024

Dear Carly, Thank you for taking the time to review our service and for your kind words. The team are absolutely thrilled to hear you had a fantastic experience. We are so sorry your solicitor wasn't responsive. We really do wish you all the best in your new home. Thank you for your custom. Rob Wright Owner Partner

5/5

Trustpilot

Robinson Jackson in Strood selling a property

We used Robinson Jackson in Strood to sell our property they were excellent from start to finish very professional many thanks Simon & Julie

Simon · 12 August 2026

5/5

Google

Have sold a few properties over the years but this was my first as an Executor involving a Probate sale. From the outset it was a challenging and stressful negotiation.Robinson Jackson , namely Byron and Saphire were patient and supportive of entire process throughout. Fantastic service. Highest recommendation for the experience with this Estate Agent

Clive · 3 December 2024

Agent replied · 10 December 2024

Dear Clive, Thank you for taking the time to review our service. The team are so pleased with your feedback. We are glad we were able to help you through the process. We wish you all the best. Rob Wright Owner Partner

5/5

Google

Bought a property marketed by R J and they could not have been more helpful. Byron was always quick to respond to questions, follow up queries and revert and simply just pleasant and helpful. Would definitely use if was to sell in the future.

Sol · 16 February 2026

5/5

Google

We had a great experience working with Robinson Jackson on the sale of our flat. The team were communicative and proactive and responded quickly. We felt at times like we were their only client. Shout out to Saphire who was fantastic and really helped us get our sale across the finish line. A big thank you to the whole team at Robinson Jackson Sydenham.

David · 27 March 2024

Agent replied · 23 October 2024

Dear David, Thank you for taking the time to review our service. The team are thrilled with your feedback and we are so happy that you felt like you were our only client. Thank you for your custom and we wish you and the family all the best in your new home. Rob Wright Owner Partner

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robinson Jackson's Google reviews

Questions about Robinson Jackson Sydenham

How many reviews does Robinson Jackson Sydenham have?

Robinson Jackson's Lewisham office has 388 reviews across two platforms: 167 on Google, 221 on Trustpilot (across the whole business).

What is Robinson Jackson Sydenham's rating?

Robinson Jackson Sydenham is rated 3.9 out of 5 across all 388 reviews, and 4.9 out of 5 on Google from 167 reviews.

Where is Robinson Jackson's Lewisham office?

Robinson Jackson Sydenham, 256 Kirkdale, London, SE26 4NL, Lewisham, SE26 4NL.

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