Robinson Jackson Sydenham reviews in Lewisham

★★★★★ 5/5

Google

Byron showed me around a flat in Sydenham and was excellent throughout the viewing. He was very professional, friendly, and clearly very knowledgeable about the property and the local area.

Tessa · 16 March 2026

★★★★★ 5/5

Google

I really cannot recommend Robinson Jackson enough! Big thanks to the team, especially Luke, Byron and Jay, for helping me and my partner find and negotiate our first home. And I want to particularly thank Saphire (Sales Progressor) for her amazing service throughout the process, ensuring things kept moving along and maintaining communication between Solicitors, Seller and myself.PositiveResponsiveness, Professionalism

Matthew · 24 October 2022

★★★★★ 3/5

Trustpilot

Like

Like - Near the end I liked the way Jo Rossiter was following up and assisting in the same. This made the process efficient.Dislike - If someone is temporarily filling in for the person dealing with the sale then that person should be upto speed with all the information related to the customer such as exchange of emails, conversations etc. that has happened till that time. It saves the customer from having to explain it again.

Kamini · 17 December 2023

★★★★★ 5/5

Google

Amazing service from arranging a viewing to exchanging on my first time purchase. Thank you so much to Byron for arranging my viewing, quick and prompt service. Saphire was an incredible asset to a very complex transaction. She was on the ball, friendly, and had very good communication throughout. Robinson Jackson should be considered for your next move.

Alysha · 24 October 2022

★★★★★ 5/5

Trustpilot

Professional and knowledgeable

Learna came to do a valuation , , her professionalism and kind friendly manner helped a difficult situation feel so much more relaxed . She came totally prepared with all the relevant paperwork and information that I needed . If I decide to sell i will feel very confident knowing I am in safe hands . Thank you .

Joanne · 24 March 2026

★★★★★ 5/5

Google

Simon at Robson Jackson was fantastic - was very accommodating to our unique circumstance, and kept us at ease during the process. Really appreciate all the hard work he did for us and would 100% come back again! Highly highly recommend.

Joseph · 23 November 2025

★★★★★ 5/5

Google

We were first time buyers and only have positive things to say about our experience. The offer process was handled professionally, and once agreed Saphire the Sales Progressor was invaluable and a great help in keeping us up to date with the process. She always had time for our questions and kept us in the loop all the way up to completion. Wouldn’t hesitate to recommend!PositiveResponsiveness, Quality, Professionalism, Value

Aarthi · 11 November 2020

★★★★★ 1/5

Trustpilot

They stole my £200 holding deposit when…

They stole my £200 holding deposit when I never gave misleading information cos I told them and they not giving me my money back when my tenant reference came back with a slight issue of late rent payments cos they don’t ask wether any late rent payment happened in last 12 months

Jonathan · 10 May 2026

★★★★★ 5/5

Google

Had a great experience. Very professional and communication was excellent. Made the whole experience manageable.

Kam · 11 June 2026

★★★★★ 5/5

Trustpilot

Robinson Jackson have been a very proactive and approachable

Robinson Jackson have been a very organized and approachable estate agent, with a wide variety of properties in their portfolio. They have worked hard to answer my many questions on multiple properties I was looking into. Isabelle, was also very professional and adaptable in organizing viewings, answering questions during the viewings and following up afterwards to address the concerns of both buyer and seller.

Abel · 27 January 2026

★★★★★ 5/5

Google

We had a great experience selling with Robinson Jackson Sydenham. Simon and Byron were incredibly helpful throughout the process. Good communication, friendly and efficient!

Adam · 27 October 2024

★★★★★ 5/5

Trustpilot

Angela and Claire the Dream Team

We want to say an, extreme thank you to Angela and Claire and the team for their amazing work in the sale of our house, from inception right through the process and communication was spot on, our house took almost a year to sell, due to the constant change in interest rates impacting buyers they stuck with us during which was a very frustrating time. The best news of all was the phone call from Angela to say congratulations on our Sale.. I do not hesitate recommended them and a big round of applause to both Angela and Claire we cannot thank you enoughSimon & Cheryl xxx

Chezzer · 19 June 2023

★★★★★ 5/5

Trustpilot

Happy customer

Big thanks to Michelle and her team at Robinson Jackson Swanley who have just recently sold our property which only took seven weeks to complete from the stage of accepted offer. We were most impressed by their attention to detail, communication and knowledge of the market and local area. If you are looking to buy, sell or rent in the Swanley and surrounding areas then head to these guys as they have been in the area for decades and know the area like the back of their hands

PJ · 1 May 2023

★★★★★ 1/5

Trustpilot

Do not use them to let your property!

Do not use them to let and manage your property! Tyler from Gravesend is managing our property and it’s useless to pay for it. Nothing gets done on time, dates aren’t met, no calls, she isn’t proactive and just causes more stress. What a waist of money! When asking her about things she doenst even have an answer. Plus they only check the apartment once every 6 months and don’t have one letting manager per property. Do not use them!

Elisa · 21 April 2023

★★★★★ 5/5

Google

I am extremely happy with the service I have received from all at Robinson Jackson throughout the sales process. There was excellent verbal communication from Saphire always followed up by email confirmation. Rob has always been available and helpful and has always gone that extra mile. They even arranged for the empty property to be checked when I couldn't visit. I would highly recommend this very professional company.

Barbara · 12 November 2019

★★★★★ 5/5

Google

We sold our flat in Sydenham in Spring 2021 through Robinson Jackson. From start to finish everyone in the team was very professional and helpful whenever we had queries. Great communications too. Thank you Jay, Byron, Luke, Saphire and Janet, it was really good working with you! I'll definitely recommend Robinson Jackson to anyone thinking of selling.PositiveResponsiveness, Quality, Professionalism, Value

Katya · 24 October 2021

★★★★★ 5/5

Trustpilot

Glad we chose RMJ

We bought the house 20 years ago from RMJ and decided to sell with them after evaluating several agents and online companies. Was impressed from the beginning with their understanding of the market and the confidence they gave on the pricing, marketing. House was sold after two weeks on the market at the higher end of the pricing bracket.

Sumudu · 12 July 2024

★★★★★ 5/5

Google

I bought a flat through Robinson Jackson, handled by Saphire, and she was incredibly helpful, knowledgable, and on top of things. She helped me navigate a difficult conveyancing process as a first-time buyer, and really worked to ease communication between me and the seller. Would absolutely recommend.

Sandra · 24 July 2025

★★★★★ 5/5

Trustpilot

Simply the best!

We were from way out of area and selling a property for an elderly relative. Robinson Jackson were recommended to us by a neighbour. We were impressed with the company and Scott, in particular, right from the initial contact. In challenging circumstances he and Tony gave us prompt, efficient, sensitive and frank service. They really know the local market and went the extra mile to help us in every way in order to ease our pathway. Communications were timely and effective. The house sold in record time with efficient management from the progressing team. We cannot thank you enough. Carry on doing what you do!

Adele · 14 February 2023

★★★★★ 1/5

Trustpilot

Very poor customer service from Tippi Prew at Robinson Jackson

Despite us already having a mortgage in principle, she repeatedly pressured us to use their in-house mortgage services. She stated that without a mortgage in principle we would not be allowed to view the property, even though we had already provided an email from our independent mortgage adviser confirming how much we could borrow. Her approach was unprofessional and made the experience very uncomfortable.

Kamrul · 16 December 2025

★★★★★ 5/5

Google

Couldn't speak more highly of Saphire and Byron. Replies to everything were exceptionally quick and considered. Having a separate progress professional was invaluable as I had another property fall through (with a different company) where everything was on the initial agent which slowed things down. I know it was a stressful case for them and I was just so grateful for their speediness and transparency through out. Thank you!

Sarah · 2 October 2024

★★★★★ 1/5

Trustpilot

They offer no help or support

They offer no help or support, they are simply a middle company that aims to get people’s money and add an extra unnecessary charge to there invoices , could be avoided

Fellow · 20 August 2026

★★★★★ 1/5

Trustpilot

We’ve had a horrendous experience with…

We’ve had a horrendous experience with Robinson Jackson and would recommend avoiding at all costs. As first time landlords, we have had a serious issue with our tenant (including theft, crime & missed rental payments) and Robinson Jackson have done nothing to protect us as landlords. Our property was left destroyed, we are very out of pocket (even with insurance) and months down the line, Robinson Jackson continuously fail us. You never get a response, and when you do it’s often wrong or missing vital information. Would literally go with any other estate agent over them.

Natalie · 29 June 2025

★★★★★ 5/5

Google

100% recommend RJ in Sydenham! Jay and Saphire were absolutely brilliant throughout the whole process of selling our house. They made us feel cared for, and communication was always efficient and prompt. Would recommend to anyone 😊 …

Catherine · 24 October 2023