Mann Sydenham Sales reviews in Lewisham

★★★★★ 5/5

Google

We chose Mann because they were local and were happy to give us a valuation before we even thought we would move. Our main contact was Jonathan and he was brilliant. He knew what was needed and was always available to answer questions. When Laura, the manager , was away the office in Lewisham took over the negotiations with our buyer and saved us thousands of pounds. I would recommend Mann and would use them again if we intended moving back to the area.

Sarah · 10 October 2024

★★★★★ 1/5

Trustpilot

Worst estate agent (£1200 not refunded)

Worst estate agent, whole company is full of scam (its mortgage advice, solicitor panel). They have taken advance payment of £399 for solicitor search and £798 for mortgage for my potential buy. Later the seller pulled from process and I have asked for refund, but they are not refunding my money. This is worst company in the UK to deal with property, mortgage, solicitor panel.

YR · 6 March 2026

★★★★★ 1/5

Google

This has been a joke! I moved into a managed property 2 years ago and since then we have at least 3 different property managers. I would email with an issue only to get a response a month later that the person was not working there anymore and no one would ever follow it up!! When moving out of the property on the day of the check-out, I sent a formal request for the return of the deposit and still to this day A MONTH later, we haven't received anything. I have been calling and emailing and I've been ignored and lied to. I'm very disappointed in the service as Doug was really nice when he showed us the house 2 years ago.

Vasiliki · 25 October 2017

★★★★★ 5/5

Google

Very friendly staff and happy to help. Karl and Michael were my case workers very supportive and kind person

Fida · 12 March 2025

★★★★★ 5/5

Google

Hi used Mann and co Sydenham to sell my disabled relatives house so he could move to a bungalow on one level they were brilliant all the way through the selling process and Laura made it seem painless thanks to them and to the people who bought it.

Gary · 24 October 2023

★★★★★ 5/5

Google

I can't say enough nice things about the staff of Mann Countrywide Lettings. Doug our estate agent, was diligent and trustworthy. He was intrumental in getting us into our new flat for the right price and for exactly what we wanted. After the relatively short wait to see if the landlord accepted our application (again I'm sure Doug was instrumental in his acceptance) we had to deal with Hazel who managed our references, scheduling of signature and the key exchange. She was as great to work with as Doug. Friendly and helpful with the due dilligence process. I would highly recommend them to any of my colleagues looking to move.

Natalie · 26 October 2014

★★★★★ 5/5

Trustpilot

Hi my name is Anthony ubogu

Hi my name is Anthony ubogu, I recently was almost made homeless, I went to almost all local lettings agency in thanet kent but they were very rude an very unpleasant, then a friend referred me to mann in margate kent, ANDRw cherry and his partner where so helpfull and very very professional and incredibly helpful BIG BIG THANK YOU TO YOU BOTH. MANY THANKS

Ubogu · 11 February 2026

★★★★★ 5/5

Google

Very helpful throughout the entire process, highly recommended

Conor · 10 August 2026

★★★★★ 5/5

Trustpilot

A flat with wheelchair access.

I used Mann Lettings when I was looking for a flat to rent in the Margate area. I use a wheelchair so I needed a flat with access. With the help of Andy from the Margate office I found a place! Then Sue Sanders from the management team helped with the contracts and all the other problems with moving house. The whole experience has been easy and the team from Mann have made it easy and hassle free. On a scale of 1 to 5 I'd give the a 6 !

Paul · 3 September 2025

★★★★★ 5/5

Google

Doug has been a very diligent representative, being on hand to answer any queries we have had. The most important thing is that I feel we can trust the team in this branch which, from my experience with letting agents, is something that I have rarely been able to do. I would have liked a bit more flexibility in the times we could visit the branch, but overall a really professional and friendly team.

Lloyd · 25 October 2017

★★★★★ 5/5

Google

Very good service everything went smooth our state agent Karl was very professional 👏 …

Nelio · 23 February 2025

★★★★★ 5/5

Google

I recently had a great experience buying a property with this Estate Agent. Great service at all levels and excellent communication throughout. I also always found them approachable.

Christine · 16 February 2026

★★★★★ 5/5

Google

I was extremely impressed with ruby and the team who not only helped me find my dream property but were very helpful patient and supportive through the whole process. Every question was answered and all expectations were met, will definitely work with Mann Sydenham again

Es · 10 June 2026

★★★★★ 1/5

Trustpilot

Horrible experience as tenants

Horrible experience as tenants. Multiple issues beginning from ignoring maintenance requests as tenants to not responding to emails regarding deposit return after tenancy. Even ignored our request for more information regarding extending the tenancy - proceeded to act as if not inquired and upon questioning why, they said that we should've made a request. The agency doesn't communicate between each other and does not provide timely responses to emails and completely ignores questions asked through their website. As tenants cannot really choose the agency, a warning to landlords that the agency is highly incompetent

Sam · 25 July 2025

★★★★★ 5/5

Trustpilot

Morgan Knott

I had the pleasure of being assisted by Morgan Knott, and she has been by far the most helpful and supportive person I’ve encountered during the house-hunting process. She is prompt, thorough, and incredibly easy to talk to, which made the entire experience smooth and stress-free. Morgan goes above and beyond to provide clear guidance and support every step of the way. I highly recommend her to anyone looking for a reliable and dedicated estate agent.

Suman · 1 September 2025

★★★★★ 5/5

Google

Completed my house purchase via Mann in month. It's been a great experience, I was able to reach them and get a reply very quickly to any queries. The whole team, especially Laura and Michael were incredibly helpful!

Adrienn · 28 November 2023

★★★★★ 1/5

Google

Hi there I’m not happy they took deposit for me and I didn’t get the flat they said I’ll get refunded and not one call me I called them so many times no one answer it’s shame on you

Zoheir · 10 October 2025

★★★★★ 5/5

Trustpilot

I am writing this review of Morgan…

I am writing this review of Morgan Knott, who is an Estate Agent for Mann Countrywide. Morgan showed me around a property a few months ago, and I thought she was knowledgeable about the market and had good ideas about potential property renovation. She was also a good communicator in my opinion, so I was always clear how likely my bids were to be successful, and what the thoughts of the vendor were. Good job!

Ryan · 15 August 2025

★★★★★ 5/5

Trustpilot

Very good service overall

Very good service overall. The team were professional, friendly, and efficient throughout the process. A mention to the manager, Jamie, who was extremely helpful, approachable, and always happy to answer questions and explain things clearly. Communication was good and any small delays were handled well. Overall, a very positive experience and I would recommend Mann Countrywide.

George · 1 February 2026

★★★★★ 5/5

Google

I recently bought a property through Mann and Laura was very helpful throughout. Great communication and service.

Martynas · 10 October 2024

★★★★★ 1/5

Trustpilot

Absolutely disappointed and regretting…

Absolutely disappointed and regretting I chose MANN woolwich , Victoria wasn’t supportive and helpful at all, I rented a house 3 weeks ago, when I went in there was no hot water at all. Been chasing and going to the agency in woolwich every day and until today there is still not hot water in the property. Never ever trust them especially Victoria. I can’t believe that in 21st century I need to use kettle to have shower . Thank you @mannwoolwich

Lina · 28 July 2022

★★★★★ 1/5

Trustpilot

Do not ever use Mann (North End…

Do not ever use Mann (North End especially) this estate agent is without a doubt the worst agent ever!!! Full of lies, bad advice and unprofessional. Avoid at all cost.

MATT · 22 July 2026

★★★★★ 5/5

Google

We've had to deal with Dajya a lot due to issues with our upstairs neighbour not maintaining their property, over 700 emails traded to try to get it sorted seems above and beyond!

Mike · 10 October 2025

★★★★★ 1/5

Trustpilot

Truly Awful Experience

I know that estate agents have a generally bad reputation but Mann & Co South Croydon branch take the biscuit! We dealt with Eve when we were trying to purchase a flat & it was an awful experience! On viewing the flat it looked reasonable inside and we were told all it needed was a lick of paint and there were no major problems but when we got our survey done it indicated that basically the flat is uninhabitable due to damp that is so bad it is a potential health hazard and the owner had tried to cover it up with paint and hardboard so it did look reasonable to lay people like us.What a dirty trick by the owner! Walls were in danger of falling down and there were many other serious problems.I am disgusted that we never had an inkling about the bad state of the flat before the survey due to the cover up job by the owner. I am not saying that Eve or the agents were in any way complicit in the cover up or even aware of it ,nor am I saying she tried to knowingly mislead us about the condition of the property and maybe she was not aware of the bad condition of the flat herself,however,this hardly inspires confidence in the agents and she should have known! If she did know about the condition of the property then I think she was acting illegally in not informing us about all the serious problems ,but of course that would be hard to prove.It is a definite loophole in the law which is ripe for exploitation by dishonest agents. We will never have anything to do with Mann again.It would seem that these agents don’t give a damn about buyers or the condition of a property and just want to rush a sale through so they can get their big fat fee. Buyers beware! They may not be acting illegally but I would question their ethics,or lack of,especially as they had told us there were no serious problems and it is no wonder that estate agents have such a terrible reputation.Also they refused to take the property off the market after the offer had been accepted by the owner which left us in danger of being gazumped.They just don’t seem to care about gazumping.Judging by all the other bad reviews many people have had a terrible experience with Mann & Co and I would advise you to avoid this dodgy bunch like the plague,it was a truly awful experience! There should be laws to protect the buyer and prevent the wasted time and money on solicitor and survey fees when you are forced to pull out of a sale due to a less than honest owner covering up the bad condition of a property which is only revealed by an expensive survey.Agents should be forced to check the condition of a property and inform buyers if there are major problems,unfortunately it seems you can’t rely on some agents to do this (certainly not Mann & Co) and legislation is needed.

David · 9 June 2022