Mann Sydenham Sales reviews in Lewisham

★★★★★ 5/5

Google

I had a viewing booked in, however, due to an Admin oversight it was meant to be a different day. I called through to the office. I spoke to Karl who went above and beyond and showed me 2 properties on less that 30 mins notice very professional and he had a human touch which is key in a role like his a true professional well done Karl keep up the good work more than 5stars for this gent 🙌

Sufiyan · 1 November 2025

★★★★★ 5/5

Google

“Renting Made Simple Thanks to Karl at Mann!” I recently rented an apartment through Mann, and I must say the service has been outstanding. My agent, Karl, was incredibly kind, patient, and professional throughout the entire process. He took the time to explain everything clearly, answered all my questions, and was always ready to help whenever I needed assistance. Renting can often feel stressful, but Karl made the entire experience smooth and stress-free. I’m truly grateful for his support and highly recommend Karl and Mann to anyone looking for a property❤️❤️

Adeyinka · 22 September 2025

★★★★★ 1/5

Trustpilot

Refuse scott from knightswood

Everything was fine until we had mould start to grow in our bedroom and bathroom. I called the estate agent who then sent the most arrogant unprofessional bully from a company called Knightswood, his name was Scott (REFUSE THIS PERSON SHOULD HE COME TO YOU) he tried to just paint over the mould with some old Wikes paint he got from the van. I asked him if the mould should be cleaned first but got told no, the paint he's using kills the mould and paints it in one. On the tub it just said wikes wall and ceilings. I googled it and it says nothing about mould treatment. I challenged him again and he got very angry and told me to get him a sponge and water and he'll wipe it away. I was very scared and got him what he asked for. Although I know this too would not work I was too scared to challenge him. I was glad when he left and will never ask mann to send someone again.

Stacey · 2 May 2026

★★★★★ 5/5

Google

Moving is a very stressful time but Mann made it much less stressful by dealing with questions and queries very promptly and keeping me up to date with everything that needed to be done ready for me to move in smoothly. A special mention to Karl and Michael who have been amazing! Great communication and very friendly service I would definitely recommend Mann sales letting agents Sydenham.

T · 8 November 2025

★★★★★ 5/5

Trustpilot

Exemplary Customer Service!

I predominantly dealt with Morgan at Mann estate agents whilst searching for a property. I cannot praise her highly enough. Out of all the estate agents I have dealt with over the years (there have been many) she is by far and away one of the most thoughtful and thorough. She went over and above to find properties that suited our needs or that could be turned into what we required. Although we didnt buy a house through Mann Countrywide, Morgan has been on hand to support us through buying a house via modern auction and to act as a sounding board for an impartial opinion on the process.

Camilla · 31 October 2025

★★★★★ 5/5

Trustpilot

I have been working with Morgan Knott…

I have been working with Morgan Knott at Mann Countrywide and have been genuinely impressed by her exceptional service. She has gone above and beyond in helping me search for the right property, always acting with professionalism, outstanding diligence, and a truly friendly manner. Morgan has been proactive at every stage, consistently keeping me updated and doing everything she can to support my requirements. I would highly recommend Morgan to anyone looking for a reliable and dedicated estate agent. Morgan, I'd give you 6 stars if I could!

Thomas · 27 October 2025

★★★★★ 5/5

Google

Michael and Karl were extremely helpful throughout our moving process, very swift and direct. Never thought it would be so quick. Very professional team would highly recommend.

Ridge · 2 April 2026

★★★★★ 5/5

Trustpilot

Thank you so much to Nick in the…

Thank you so much to Nick in the Sheerness branch for all his help and advice whilst we were moving. Nothing was too much trouble and he was always at the end of the phone to answer questions. Any issues that we had he reassured us and made us feel at ease. If I ever move again I would not hesistate to go back to him. Thank you again.

Stacey · 23 December 2025

★★★★★ 5/5

Google

I am truly grateful 😊😊 To the team and special mention to Michael and Karl, you both have definitely gone above and beyond all my expectations to make it happen for me in terms of property rental. Thank you once again 😊

Hidden · 22 September 2025

★★★★★ 1/5

Trustpilot

Charged me a fully managed Service but…

Charged me a fully managed Service but couldnt fulfill the service as had no keys to my property, charged my 10% when it should have been 7%...refunded me after complaint, never visited my property, visited after complaint but never recieved a report. Left them after 1 year had to pay another year upfront as you need to stay with them for 24 months minimum. So ultimately, i paid double for a Tenant find service. Live and learn!

Francis · 20 July 2026

★★★★★ 1/5

Google

Lucky to get an answer when calling. Hugely disappointed in this service - our external door lock was changd without any notice, when we contacted we were told no one is aware. Despite chasing for over a month and facing security issues at home due to the door being open, not to mention the risk of being locked out if someone decided to lock the external door, we have not been given a new set of keys and have now been informed were expected to pay for a set or 'wait for your landlord' to give us a set. Again, we have been chasing this for over a month.

Charlotte · 22 September 2025

★★★★★ 5/5

Trustpilot

I have to give a special shout out to…

I have to give a special shout out to Morgan, she’s been so brilliant at keeping me up to date with my flat purchase. I’m a first time buyer and she’s been so understanding and explains things perfectly if I’m unsure. I can’t thank her enough for sorting things out after the seller was dragging their feet!

Hayleyboi · 31 October 2025

★★★★★ 5/5

Google

We had a very good experience of selling a house with Manns. Laura was good at keeping us informed and prompt at replying to any queries. As we were selling ‘long-distance’ it was great to to have Laura’s local knowledge and advice.

Laura · 16 April 2025

★★★★★ 5/5

Google

Excellent service. Despite many delays in our purchase, Laura kept us informed and went out of her way to make sure our move went ahead on the planned day. Excellent communication. Thank you.

Mary · 22 July 2025

★★★★★ 1/5

Trustpilot

Didn’t turn up for the viewing! Left standing outside with broken leg.

Absolutely unacceptable, my poor mother travelled all the way in an uber with a broken foot, to get a call last minute saying oh sorry I was unaware I had a viewing I’ll be there in 10 mins, my mum stood outside the property to get a call later saying they can’t make it so she was waiting outside with a broken foot and wasted her money on Ubers there and back. Rubbish estate agency.. the cheek to make excuses saying they are very busy, we are all busy! It’s your job!

Alicia · 12 May 2026

★★★★★ 5/5

Google

We went with Mann to sell out house after it had been on & off the market for several years with no sale. Laura & the team were outstanding with a sale agreed within a relatively short period of time. The process ended up being extremely challenging with difficult tenants in the property & the buyers chain falling apart on several occassions. Despite these difficulties Mann managed to keep the chain together & went well above & beyond to ensure the sale completed almost a year after it was intially agreed. Thank you again to the team, I couldn't recommend them highly enough & wish we had used them years ago.

Rob · 24 July 2025

★★★★★ 1/5

Trustpilot

Honestly I don´t know where to start

Honestly I don´t know where to start. But after speaking to their Regional manager it all makes sense. First thing they wanted was to get us to speak to their specialist panel of mortgage brokes that can get more deals etc. In contrast to the last estate agents we bought from they wanted a fee up front etc. They were also keen to market our house for us and I asked multiple times to send me a some information oin their fees etc which was avoided 3 or 4 times. We have seen house that has been on the market for overa year, I spoke to the vendors son while at the viewing and he explained they weren´t in a rush and wouldnt need us to have a an offer on our house to accept an offer. I asked him and he said no he was happy because they arent in a rush. We were loking to put anb offer in when a reginal manager i have never spoken to calls up again trying to market our house, I told him I didnt get a good feeling from them and chose another estate agent we had a better experience withg and he went on to bash them for not being able to get photos for 2 weeks. I said the marketing on the other company and the treatment is much better and I was going to use them anyway and he proceeded to send a whstsap message. I get my name is difficult but I am dyslexic and a sales person and I make sure I spell people name correnctly so I mentioned like I said before about trust and I will post the transcript below of teh cinversation.. You make up your minds if you would trust this person running a bussiness.

Ferran · 6 May 2026

★★★★★ 5/5

Trustpilot

Catherine Picard

Catherine Picard, Property Manager from the Sittingbourne Branch is responsive, proactive and pleasure to speak with. Thank you Catherine!

Claire · 2 August 2026

★★★★★ 1/5

Trustpilot

Not recommended

My family had rented a house with Mann agency Gravesend for which paid all the fee in advance including rent and deposit. When it comes to day of moving 14th December 2024, we received a call from jay squire (manager) that we can't take the keys since gas certificate is not in place and there might be gas leaking. He was not even sorry while speaking to us. Since we had paid until 14th December to our current landlord who had already rented the room to someone else who was also coming on same day evening 5pm . Even that person came as well. We were panic because we had no place to go. Our moving van were also rented and ready. My sister who was also moving with us she is heavily pregnant and I already have a 4 year old kid. Due to which we all were panic . We visited the office mann properties, what the staff treated and spoke to us very rudely especially Katie Garrett except sales manager( I am not sure if think his name is Rob ) and one more member of staff i think Dan they were the only one who talked to us nicely. Otherwise Katie totally refused to help us and said she can't manage anyone and left us almost homeless. She even said we should go to council to get a house , do you really think they will give us a house in few hours instead of helping those people who are already in queue since years. Renting manager was also not helpful at all. Eventually Katie told us to go out from the office and told us she will call police which was obviously not a solution for atleast us. They closed the office earlier and locked it inside so we had to sit outside in cold with our kid just in hope that they will do something. But no it was just the worst day of life. Then on Monday 16th December when I visited to the office to take the money back jay told he will not give us our full money back even we were not faulty we were ready to move but they were the one who breached the contract . Even I reviewed on Google for it they deleted it as well which was even not including a single word like violence or abusive or something like that. Which is totally against the uk law as well. Kindly choose the good company if you are really looking for a peaceful experience never go to them

SARABJEET · 16 December 2024

★★★★★ 5/5

Google

We couldn't be happier with the service we received from Mann sales team. Laura and Michael were incredibly thorough throughout the entire process of selling my house. From the initial valuation to closing the sale, their professionalism and attention to detail were evident at every step. What truly stood out was their excellent communication. They kept me informed at all times, promptly answering any questions and providing updates without me ever having to chase them. It made what could have been a stressful experience feel smooth and straightforward. We highly recommend Mann Sales to anyone looking to buy or sell a property. Their dedication, expertise, and customer care are second to none.

Anil · 11 December 2024

★★★★★ 5/5

Google

We had a wonderful experience with Mann Sales and Latting Agents Sydenham, while buying our flat. We especially want to thank the manager, Loura who was incredibly helpful, supportive, and professional throughout the whole process. They guided us every step of the way, answered all our questions with patience, and made sure everything went smoothly. As a first-time buyer, we truly appreciated the clear communication and honest advice. We are really grateful for the service we received and would definitely recommend this agency to anyone looking to buy or sell a property!

Mahi · 27 June 2025

★★★★★ 5/5

Trustpilot

Excellent service

Andrew Cherry made the process of moving very pleasant and left me feeling at easy, smooth process and couldn’t fault service. Looking forward to using Manns

Tdawg · 29 May 2026

★★★★★ 5/5

Trustpilot

Sydney - Mann Woolwich - Patient, Cooperative and Understanding

Sydney from Mann Woolwich was our representative for house viewing. Sydney was very professional, patient and understanding towards us during our house viewing (for the third time). We took our own time to look around and she was really patient throughout the process.When we had queries about a few things inside the property she diligently checked with the sellers to keep us informed. There have been circumstances when we had been delayed to our visit, she was very understanding and helpful.

Jey · 19 October 2024

★★★★★ 1/5

Trustpilot

Agent was late no apologies rude to…

Agent was late no apologies rude to ourselves and home owner for letting us in said she would ring ! And didnt

Diane · 16 May 2026