Bryan & Keegan Ltd Lewisham reviews

★★★★★ 5/5

Google

Professional and friendly estate agents. Would definitely recommend. Especially Robert Stubbs who was very helpful.

Lucy · 26 October 2018

★★★★★ 5/5

Google

I'm extremely impressed from start to finish with the service from Bryan and Keegan Estate Agents. They offer a very classy locally knowledgable and professional service. I am now settled in superb rented accommodation in a lovely area. Of particular note is Robert Stubbs, who from first viewing and throughout the initial stages of securing the tenancy was immensly helpful and straightforward.

Sinead · 26 October 2018

★★★★★ 1/5

Google

I have been waiting since August 2020 to receive my deposit back. It has been 6 months and I have still not got it. I was told I would get it in August. What's worse is that it is impossible to get anyone in this company to take the actions to give me back my money. I have phoned countless times and each time I am told that something will be done but nothing ever is. All of my emails are ignored. When one of the staff, Pamela accidentally emailed me about my old flat instead of emailing the new tenant I took the chance to tell them the situation and that I needed my deposit back. Pamela told me that the current tenants had to sign a contract to release my money, which is not true. I have no idea why this was said. I was told by another person in the company called Paula (who I'm informed has now left) that my deposit would be with me in a couple days back in August. When I pointed this out to Pamela they told me my deposit would be returned to me in the next few working days, this was around the 17th December 2020. It is now the 5th January 2021. Pamela has not responded to my last email asking where my money is. I am organising a complaint to the ombudsman and am going to take legal action, but thought I would leave a review as I've seen that Bryan and Keegan are keen to respond to public Google reviews instead of private emails. I am sick of the false promises. As you can imagine missing this amount of money and the inadequacy of Bryan and Keegan has caused much turmoil and frustration during an incredibly rough year financially and personally.NegativeResponsiveness, Quality, Professionalism, Value

Rhiannon · 25 October 2021

★★★★★ 5/5

Google

The team at Bryan & Keegan have been great to work with on a recent purchase. Very professional, friendly, and throughout it all B&K have been happy to assist with queries (even after completion of the sale/purchase process). I would have no hesitation at all to recommend them to others!

Jenny · 27 April 2024

★★★★★ 5/5

Google

The team at Bryan and Keegan helped us to sell our house in Crofton Park. Communication was excellent throughout and the team helped us with professional advice whenever we had a query. We valued the personal touch, smooth process and commitment from Jamie, Michelle and Ellen. Thank you.

Emma · 27 April 2024

★★★★★ 5/5

Google

Great estate agents, great letting agents and great team! They are always very professional, helpful, friendly and definitely go the extra mile. I have no hesitation in recommending their excellent service... well done to Jon, Sophie and the team!

Rebecca · 26 October 2017

★★★★★ 1/5

Google

I had a viewing booked in London on behalf of my sister i made the journey from Leicester only for her to receive a text exactly one hour before the viewing to say it's been cancelled i called to say to say that i am flexible and happy to wait as i made a lengthy train journey only to be told that nothing could be done, terrible service

Hussein · 25 October 2022

★★★★★ 5/5

Google

Me and my partner were looking for a flat in and around Blockley, we dealt with Robert Stubbs, who made the process quick and easy. Answered any questions we had and was very prompt over email.

Portia · 26 October 2018

★★★★★ 5/5

Google

I would definitely recommend selling through Bryan & Keegan. Jamie had excellent local knowledge of the market, found us buyers for our flat and communicated brilliantly throughout the process. It was straightforward to get hold of any of the team in the Brockley office, who advised us every step of the way.

Hilary · 25 October 2023

★★★★★ 5/5

Google

Jamie was great throughout our house buying experience. Very personable and on the ball!

Kristina · 25 October 2022

★★★★★ 5/5

Google

I had spent around a month searching for a property to rent and finally I was very impressed with B&K. I passed throughout 20 different agencies and neither was that good in customer services. It was the only agency which had provided me with a printed property details. Very small detail but so important when a future tenants start to ask lots of specific question during property review. Another very powerful dignity of this agency is that every thing can be arranged very quickly in a very professional way. I am sure they are one of the best agents in terms of customer focus.

Nikita · 26 October 2016

★★★★★ 5/5

Google

The guys did a great job! For all my, frankly speaking, disappointment and distrust for the estate agents as a profession, B&K on the contrary were punctual, open with me about what I was getting and the conditions, on which I was getting it, positive and accommodative to my, no other word for it, urgent timelines and stringent requirements. Saw 2 flats and both were good value and solid quality, but also importantly exactly what i needed. Managed to get me into the second one in 5 days from viewing, with well worded and clear contract. Well done.

Ivan · 27 October 2015

★★★★★ 5/5

Google

Excellent experience A+ the team were so helpful and friendly and dealt with my sale quickly and without any issues right up to completion. There advice from the start regarding marketing and price was spot on and would recommend to all and would use again. Thanks

Chris · 25 October 2023

★★★★★ 5/5

Google

What a great team! Professional, supportive, efficient, communicative, helpful in every way when they recently helped me sell my home. I can't praise them enough and I would highly recommend them to anyone in the area looking for a knowledgeable, friendly, local estate agent.

Kevin · 26 October 2016

★★★★★ 5/5

Google

Perfect sale/Trouble free purchase. Highly professional and knowledgeable - especial thanks to Jon Keegan. Would do it again ( but not just yet! )

Jacqueline · 26 October 2019

★★★★★ 5/5

Google

Worked with Bryan & Keegan to sell my property last year and have dealt with them in the past. Jon, Michelle and their team are absolutely brilliant - very professional, involved and helpful. They've been available to answer questions always and did everything they could to ensure that the sale could be completed smoothly and efficiently.

Lorena · 25 October 2022

★★★★★ 5/5

Google

This is the second time I have used Bryan & Keegan in selling properties. They have been fantastic every step of the way and especially when dealing with other agents!! I can't fault them - Highly Recommend them if you're selling.

Wendy · 25 October 2023

★★★★★ 5/5

Google

Jamie and colleagues did a really good job on selling my place in Brockley. Jamie has a very professional and yet friendly approach. He kept me informed throughout the process and explained his recommendations along the way. I'd definitely recommend him.

Katie · 25 October 2023

★★★★★ 5/5

Google

We recently sold our house with Bryan and Keegan and couldn’t recommend them highly enough. Supportive, engaged and helped guide us through the sale.

Mike · 26 July 2024

★★★★★ 5/5

Google

Professional and friendly estate agents, who are renting via. Lauren was particularly helpful!

Mark · 25 October 2020

★★★★★ 5/5

Google

Frankly, one of the best (if not the best) estate agencies we have ever come across in London. We were positively impressed by the professionalism and kindness of both Robert and Jonathan, who were more than happy to help us with anything we needed before and after we signed our contract. We would recommend Bryan & Keegan to anyone without any hesitation. They simply rock! :) Kosmas, Eleni

K · 27 October 2015

★★★★★ 5/5

Google

Jamie, Michelle and all the B&K team has been really helpful with our sale during a very hard market period. Always available to reply our million questions and very friendly. 5 out 5, highly recommended!

Matteo · 25 October 2023

★★★★★ 5/5

Google

Amazing. Having previously been with a big brand london agent, B&K are a cut above. The service is personalised, friendly and invested to get a good outcome for all. Would highly recommend. Let quickly. Great communication from both individuals (with direct lines!) and the lovely team in the back office.PositiveResponsiveness, Quality, Professionalism, Value

Matthew · 25 October 2021

★★★★★ 5/5

Google

Jamie and Michelle handled my purchase personally, and I really can’t fault them. They were responsive and helpful all along the way, with nothing too much trouble. Can’t recommend them highly enough!

Claire · 25 October 2023