Every review we hold for the Lewisham office, from every platform, shown as written. First names only.
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5/5
GoogleWe sold our property with Jamie in early 2023. Being long established in the local area we had appreciated his advice over the years, even when we were not actively buying or selling. We also felt his strategy was the most realistic so were happy to work with him on all counts. Being local and independent, B&K manage the chain and paperwork personally, a significant advantage to the customer over the larger franchised estate agents. Having secured a quick sale, Jamie and Michelle were highly accessible and efficient in expediting the transaction to completion. It is easy to recommend them.
Niall Β· 25 October 2023
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5/5
GoogleJamie and the team were really great and I cannot recommend these guys enough. I met with 4 agents to sell my Brockley flat. Historically another company had sold/marketed majority of the properties in our block but I noticed the prices were consistently lower than I would have expected. Bryan and Keegan then marketed and sold one for around 5-6 % higher than the others which drew me to meet with them. The other agents just focused on the poor market and the draw backs of the property to try and get me to lower the price but Jamie was positive and we worked on a price which was realistic but also attractive for me. The end result was that I achieved full asking price and the sale was turned around within 3 months. All parties were really happy and I would definitely recommend Jamie again. It was refreshing to work with an agent who felt committed to me as a seller rather than just trying to get the sale at a lower price to get commission. Admittedly there is always a bit of luck/timing when selling but I could tell that Jamie believed the price was right and I think that is why he has sold properties at a better rate in our block than others. I wish the team well and hope they continue to grown in the SE4 area.
Caroline Β· 25 October 2023
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5/5
GoogleJamie and the team were fantastic at selling our flat and ensuring a challenging chain of multiple properties met the deadlines needed and we were able to purchase the property we wanted. Communication was excellent and we wouldn't hesitate to use Bryan and Keegan again in future.
Emma Β· 25 October 2023
Agent replied Β· 24 October 2024
Thank you for the kind words Emma. There were certainly some stressful moments, but we're over the moon for you that we were able to get the sale over the finish line.
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5/5
GoogleWe recently bought a property through Bryan & Keegan and worked closely with Jamie, who was brilliant throughout. Friendly, knowledgeable, and always responsive, he kept us informed at every stage and was open to any questions. The whole team was professional, offering guidance when needed and helping manage expectations along the way. Highly recommend.
Carlos Β· 24 July 2025
Agent replied Β· 22 September 2025
Thanks Carlos. We hope you enjoy your new home.
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5/5
GoogleFrom the very start to finish of selling my home, Jamie Dalton was there. Always professional, with an enthusiastic personality, giving me good advice and super support. Even on his day off, he took my calls and alleviated my concerns. Thank you Jamie, for making my first experience of selling my house a good one!
Marilyn Β· 25 October 2022
Agent replied Β· 24 October 2024
Thanks Marilyn, I hope the move goes well.
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5/5
GoogleI worked with Jamie on the purchase of a flat in Brockley. It was complicated by a long chain and the fact I was based in the US, but Jamie was a good communicator. He kept me up to date on any actions for me, advised on what was happening throughout the chain and generally ensured that things were as smooth as they could be. Would definitely work with the team again.
Aileen Β· 25 October 2023
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5/5
GoogleThank you so much to the B&K team for their help with our first house purchase and in particular to Ellen, who was so helpful throughout the whole process and went above and beyond to ensure things went smoothly. Thank you Ellen for helping cast aside the negative stereotypes associated with estate agents!
Ben Β· 25 August 2024
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5/5
GoogleThank you so much to the B&K team for their help with our first house purchase and in particular to Ellen, who was so helpful throughout the whole process and went above and beyond to ensure things went smoothly. Thank you Ellen for helping cast aside the negative stereotypes associated with estate agents!
Zhi Β· 25 August 2024
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5/5
GoogleAfter meeting Jamie Dalton from Bryan & Keegan we knew that we wanted him to sell our property. He was incredibly knowledgeable about the market, gave us honest and sound advice, and was a great negotiator. He sold our property the first weekend of showing at a price we were happy with. He then continued to provide support when needed to ensure the sale was successfully completed, frequently stepping in to keep the process moving. I would highly recommend Jamie as an agent to anyone selling their property in the area.
Emma Β· 25 October 2022
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5/5
GoogleSuch a solid estate agents ππ»
Michelle, Jamie and Lia worked tirelessly to sell my flat in Ladywell, and really did everything they could to get it over the line. They negotiated a great purchase price under pretty terrible market conditions.
Bryan & Keegan was also my management agent over the last decade and I always felt confident they would resolve any issues on my behalf swiftly and pragmatically.
Will Β· 23 August 2025
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5/5
GoogleWe would fully recommend Bryan & Keegan as a great independent estate agent in Brockley, that works with you every step of the way.
They keep you constantly informed and provide a fully flexible service, from deciding on photos, marketing and competitive fees that met all our needs.
Jamie especially was fully committed in getting us the optimum price for our house and he gave 100%, focusing on our sale and ultimate success in getting it sold. Thank you so much for all your help and advice!
Caroline Β· 25 October 2023
Agent replied Β· 24 October 2024
Thanks Caroline & Ian. It was a pleasure.
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5/5
GoogleA very smooth and efficient process. Lauren was a pleasure to deal with, super communicative and was happy to assist with any questions or concerns we had, including viewing the property again to measure for furniture. Having dealt with some less than helpful agencies previously, I would highly recommend Bryan and Keegan to anyone moving to the Brockley area.
Richard Β· 26 October 2019
Agent replied Β· 24 October 2024
Thanks Richard. I hope the move goes well.
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5/5
GoogleBought a house through B&K. Hands down the best estate agent experience we've ever had. Jamie Dalton was absolutely the best - navigating us through what ended up being quite a difficult process with multiple parties on the sellers side in different countries. Jamie was friendly, professional and was always available to answer any questions or chase on our behalf. If only we'd been able to use him to sell our last place!
C Β· 25 October 2022
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5/5
GoogleBrilliant experience with Bryan and Keegan, from meeting Michelle at the viewing and also liaising with Michelle and Jamie throughout the buying process. Jamie was a star chasing things up when dealing with the solicitors. We genuinely felt as though they were invested in getting a successful outcome for us when buying and can't express our gratitude enough. Would definitely recommend to anyone looking to buy or sell. Thank you so much.
Tom Β· 25 October 2022
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5/5
GoogleAbsolute pleasure working with Jamie and team for the sale of our house in Brockley. Sold within 3 days of going on market. Everything was handled perfectly managing an awkward chain, few hiccups along the way with our buyers but all resolved. So much nicer working with individuals who you can trust, who keep you updated, are contactable at any point and care about making it as stress free as possible!
Ben Β· 25 October 2022
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5/5
GoogleOur recent move into the area was managed by Lauren, who very capably handled the transition. Communication between us and the landlord was managed quickly and effectively, allowing for a smooth move just three weeks after viewing the property. Would recommend Byran and Keegan to anyone looking to move into the local area.
Adam Β· 26 October 2019
Agent replied Β· 24 October 2024
Thanks Adam. Hope you have fully settled in.
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5/5
GoogleBryan and Keegan helped me to sell our family home in Crofton Park. They oversaw the whole process from start to finish with professionalism and good humour. Jamie gave an excellent valuation and, following a very busy viewing day, secured β¦ More
Molly Β· 9 April 2025
Agent replied Β· 24 April 2025
That's great to hear Molly. Thank you for sharing your experience.
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5/5
GoogleWe recently purchased our forever home with B&K and we canβt thank the team enough for all of their help. It was quite a tricky chain but Ellen managed it all professionally and her communication with us was great.
Ellie Β· 13 April 2025
Agent replied Β· 9 June 2025
Thanks for kind words Ellie. All of the team at Bryan & Keegan hope you enjoy your new home!
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5/5
GoogleGenuinely excellent experience selling our flat and buying a house with Jamie at Bryan and Keegan. They were super professional, communicative, and made everything easy for us. Thanks a lot!
E Β· 23 July 2025
Agent replied Β· 22 October 2025
Thank you for taking the time to write a few words.
We hope you enjoy your new home!
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5/5
Googlei just sold my house in SE4 through B&K -I have to say that overall the service was excellent - they supported me step by step to a successful conclusion - would highly recommend . Thank you Jamie and everyone else .
Gon Β· 27 May 2024
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5/5
GoogleWhen we decided to sell our property towards the end of 2021, we instantly knew we would only sell it through Jamie Dalton of Bryan & Keegan. Jamie had sold us our house a few years back and we had been hugely impressed then. Safe to say he has not disappointed on our recent sale. He knows the market inside and out and gave excellent advice on timing and market positioning. He secured a price we were very happy with and then managed the process faultlessly. He diligently chased solicitors and agents all the way down the chain and had a complete handle on all aspects of the transaction. He's very responsive, thorough, honest, a great negotiator and a pleasure to work with. We would recommend him to anyone and if we weren't relocating out of the area would instruct him again in a heartbeat. In our experience it is very difficult to find a good agent but Jamie really is a standout individual and we were very appreciative of his hard work, expertise and dedication.
William Β· 25 October 2022
Agent replied Β· 24 October 2024
Thank you for the kind words Will. I'm glad the transaction went smoothly.
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2/5
GoogleUseless company that doesn't pay on time. *Edit: I've now had a proper response from them and had it explained that one tenant has been late paying their part of the rent, hence the delay, excluding this month where the agent has admitted fault. Until now, I was not informed of this, my review was written without this information. Some accuracy changes have also been made.* I've tried talking to them but rent has been consistently late without explanation, and their policy of retaining any interest to cover 'administration fees' (despite also getting in my case Β£239.40/Mo of the rent - a percentage of the total - plus more costs for other connected services) is possibly the reason for the constant slowness. The response is "This has been passed on to Jon as he makes all payments" and then finally a transfer many days later, not even always for the full amount, without an explanation or apology. They're a pointless middle man introducing stress and hampering cash flow that cost a lot of money. OpenRent is a much better alternative, as it is far cheaper and tenants are typically very happy with how it works.
Today is the 24th September. The tenants need to pay the rent by the 4th of each month, 20 days ago, I have not been informed of any late payments by them. I was told I could expect the money in my account around the 7th, but this is far from consistently happening and as I say, is currently over 2 weeks late - not from the tenants, but the agent. I have my own bills to pay and it costs me money to have to keep making short notice transfers from my investment account because this agent wont pay me on time, and I'm sick of doing it. *Edit: Payment received on the 26th, agent has offered to pay late fees*
Note how all the recent reviews are very bad, while only old ones are good - a recent decline in quality perhaps?
Alex Β· 26 October 2017
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5/5
GoogleEllen and Jamie were fantastic! They helped us throughout the process - from deep local knowledge to support and guidance throughout the purchase process. They were always on hand from phone calls to multiple property visit. I would thoroughly recommend B&K to anyone!
Harry Β· 28 January 2024
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5/5
GoogleVery difficult chain, on both our sale and purchase, however Jamie and team were excellent in keeping us updated on progress, chasing down updates and offering valuable advice as we looked to close out the transaction. Professional, friendly and always available to talk if needed. Highly recommend.
Simon Β· 25 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.