Trusted Agent profile · Letchworth
★★★★★
172 reviews across 1 platform
6 Station Parade, Letchworth, SG6 3AR
Connells's office in Letchworth, at 6 Station Parade, is rated 4.6 out of 5 across 172 reviews on 1 platform, including 172 Google reviews rated 4.6.
Every review we hold for the Letchworth office, from every platform, shown as written. First names only.
5/5
GoogleGreat team, Aaron and Imogen really went out of their way to ensure all of our questions were always answered.
Thank you for taking the time to leave us your 5* review Joshua! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleI wanted to write a review to express my sincere thanks for the mortgage advice we received from Michael Cole. We were first time buyers and were not familiar with the process or what was expected of us. But he went through things thoroughly and explained everything. He had a firm grasp of our unique circumstances. We felt we could trust him to act in our interests and secure the best deal for us. He remained on hand to answer queries throughout the process and intervene when necessary.
5/5
GoogleWe recently got in touch with Connells in Letchworth to sell a property that was close to our hearts. An evaluation was scheduled and Craig Prutton attended the property. I was left feeling very secure afterwards with the professional and experienced advice I was given and the process was dealt with patiently and sensitively which helped matters from the word go by Craig himself. The process was timely and informative and all legalities dealt with during the course of the sale. I would happily recommend the team at Connells and definitely Craig Pruttons' services himself for the hard work and loyalty throughout leaving us with a warm and friendly closure to the final proceedings of the sale of a property which had been in the family many years. Thankyou
4/5
GoogleHad a good experience with connells from beginning to end all staff very helpful especially both Craig's would recommend
Thank you for your lovely review and recommendation Jackie. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a wonderful experience with Imogen! After attending around 18 viewings she was by far the best agent I have ever dealt with! Highly recommend!
Thank you for your terrific 5* review and recommendation Rochelle. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had a great experience both selling and buying a property through Connells Letchworth. Special thanks to Imogen and Jodie for all their hard work and going the extra mile to ensure all queries were dealt with quickly and efficiently. They kept us informed every step of the way. Thank you!
5/5
GoogleI recently bought a home through Connells. The whole team were brilliant from start to finish, they were all professional and friendly, nothing was too much trouble. Thankyou.
Thank you for your thoughtful 5* review Rina! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe unexpectedly enjoyed the experience of selling our property and can strongly recommend the whole of Craig's team. All enquiries were acted on with efficiency and in a professional manner. We were very pleased with the overall service. +
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe went for a viewing with Aaron, and ever since we did he's been fighting our corner to find suitable properties and making sure we're being made aware of all the new ones coming on to the market. We've always been able to rely on him to be honest about questions regarding a property, and it's really made a difference to our search knowing that he was keeping us in mind. Highly recommend!
1/5
GoogleIncredibly unprofessional left our home unlocked after a viewing. Communication and contact was appalling. The estate agent we were buying through kept us in the loop regarding the sale of our property and did all the chasing. If it hadn't been for them we would have been completely in the dark! Didn't even contact us once we had exchanged or completed. Avoid using them!
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleThank you Mike in the Letchworth Connells office who helped to secure our first mortgage and helped me to find our perfect home. I recommend Mike who is very knowledgeable, patient and professional. Thank you again and I will be seeing you the next time when we re-mortgage.
5/5
GoogleHighly recommend this estate agents. The staff are incredibly professional and friendly. Recently sold our home via connells of letchworth and they obtained my asking price for us.
Steve Scott thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI just wanted to say a very big thank you to Archie who showed my parents around 3 properties today. They asked me to convey what a lovely professional young man he was. Well done ArchiePositiveResponsiveness, Professionalism
1/5
GoogleBuyers beware!! After you put an offer in with Connells Letchworth, they'll tell you you need to go through an "affordability check" even if you already have an AIP in place, really this is just a ploy for them to try and sell you a mortgage, we spent almost two hours on the phone with Michael Cole, 20 minutes of this was the affordability check, and despite telling him we already had a mortgage broker in place, he insisted on running through their options. He 'assumed the sale' towards the end of the call, and tried to push us towards a specific mortgage deal, when we told him we had the same deal through our own broker he stated: "If you're not using our mortgage services there is a chance the vendor won't accept your offer, and they may go with someone else, even if their offer is less, because they may want everything done in house, if you don't use us you may risk losing the property" Implying / insinuating that we could lose the house if we didn't use their service, and pay their £500 mortgage services fee, is a load of codswallop, don't feel pressured by them, don't fall for it. Shop around, find the best deal.
5/5
GoogleWe have recently sold our house with Connells in Letchworth and it couldn't have been easier. From the first call with Craig (who sold us the house a few years before), to Jodie coming out to value the house and putting the initial steps into motion and last but definitely not least Imogen who took on all of the file for the final steps. Everything for us was seamless and all staff were fantastic and really looked after us. My wife had several panics throughout the selling process and Imogen did incredibly to explain the processes and took so much away from us so we didn't need to worry and we are now in our new house. If only we could say the same of the agents we purchased from.... We would never hesitate to recommend the Letchworth branch of Connells, thank you all so much!
5/5
GoogleI’m really pleased with Connells and team in Letchworth. This is my third time selling a property and by far the least stressful. Firstly, lovely Jodie came out to visit me and speak to me about the value of my property and came up with a plan to sell it. I had five estate agents for valuations and I knew from meeting Jodie that she was who I was going to use (she was first through the door)! Secondly had my photos taken which were fantastic and sold the house in the first week of being online! Lastly I had help from Imogen and Craig with the solicitors and progressing the sale. It was fast and efficient and strangely not stressful at all. Thank you!
5/5
GoogleReally great service from Craig who was knowledgeable and enthusiastic about selling the property. Also excellent work from Arron who must have taken a hundred calls from me by now! I do recommend.
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleSpoke to Jodie regarding my property. Very helpful and professional. Quick to respond to my email. Will be recommending Jodie to friends and family. Very impressed.PositiveResponsiveness, Professionalism
4/5
GoogleJodie from Connells, Letchworth has been very friendly and prompt. We have decided to market our property with Connells. Hoping it will all work out well. Imogen has also been pleasant. .PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had great experience buying house from Connells. Special thanks to Imogen and Craig for coordinating the whole process so well. The replies to our queries were instant everytime. Thank you Connells for helping us find beautiful home :-)
5/5
GoogleImogen and the team have been fantastic throughout our house buying adventure. Always at the end of the phone, ready to deal with any issue at all. Can not thank them enough for the work they put in. Would highly recommend.
5/5
GoogleWe have recently purchased a property with Connells in Letchworth. I can not recommend Imogen Williams, the senior negotiator enough. She chased solicitors for us constantly, answered every phone call and email promptly and helped us every step of the way!
5/5
GoogleCraig and the team at Connells are helpful knowledgable and great at their jobs! Recommend!
5/5
GoogleImogen, Jodie, Craig and the team at Connells were great in the service they provided with both the sale of our house and the purchase of our new home. Professional and friendly, we'd highly recommend them to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Letchworth office has 172 reviews across 1 platform: 172 on Google.
Connells Letchworth is rated 4.6 out of 5 across all 172 reviews, and 4.6 out of 5 on Google from 172 reviews.
Connells Letchworth, 6 Station Parade, Letchworth, SG6 3AR.
