Connells reviews

★★★★★ 5/5

Google

Have been looking to move into the area and while looking around at various properties I couldn’t be more impressed with the service I received from Andrew Winter. Andrew was always polite and professional with a strong understanding of the market, offering practical advice without ever being pushy. This made the whole process easy and stress free, me and my wife genuinely had an excellent experience throughout.

Kristen · 10 April 2026

★★★★★ 5/5

Google

We’ve just completed on our house and couldn’t recommend Michael enough. He was incredibly helpful throughout the whole process, always quick to respond and happy to explain anything we weren’t sure about. He made what could have been a stressful process feel much easier and worked hard to find us a great mortgage deal. We’re really grateful for all his help and would happily recommend him to everyone!

Alex · 16 March 2026

★★★★★ 5/5

Google

We recently used Connells Letchworth to secure our first mortgage and were advised by Michael Cole. Michael was very knowledgeable, approachable and understanding of our situation. He took the time to explain things in a way that wasn’t overwhelming and kept us updated regularly. I wouldn’t hesitate to use Connells in the future.

Leah · 16 March 2026

★★★★★ 5/5

Google

We recently had the pleasure of working with Ellie Parkinson-Lowe at Connells Letchworth, and we genuinely cannot recommend her enough. From start to finish, Ellie was absolutely incredible, attentive, approachable, and always available to answer any questions we had about the mortgage process (no matter how small). She consistently went above and beyond, making the whole journey from offer to completion feel smooth and manageable. Ellie truly is the reason we now own our first home, and we are so grateful for her support every step of the way. She always had a smile on her face and brought such a warm, friendly energy to every conversation. It made what can be a really stressful time feel much more positive and reassuring. Huge thanks also to the entire team at Connells Letchworth for being so welcoming, if we ever move again, we wouldn't hesitate to go straight back to Ellie.

Sammy · 6 April 2025

★★★★★ 5/5

Google

We had an amazing experience with Connells estate agent. My partner and I have been looking for a house as first time buyers for around 4 months. Lizzie was the first person that’s actually taken into account what we’re looking for and …

Charley · 16 February 2026

★★★★★ 5/5

Google

Arranged to see a bungalow for my mum and dad last week and the team went out of the way, to sort everything out quickly and efficiently as they knew our situation. Andrew, met us and showed us around the property. Both myself and my partner thought he was wonderful! He was knowledgeable, informative, knew about the bungalow, the owner, the area AND the neighbours/planning etc. He was super polite and super friendly. He also offered many solutions and suggestions to issues with the property etc. Even my hard to please Mum (80yrs old, still scary) told me he was the best Estate Agent she'd experienced! Enough said really!

Sue · 16 March 2026

★★★★★ 5/5

Google

Eve and Aaron from Connells Letchworth were fantastic from start to finish. They played a key role in getting the matter to exchange and completion, especially in the final days when they were constantly chasing all parties and keeping …

Asjaadh · 16 December 2025

★★★★★ 5/5

Google

Fantastic experience with Connells as first time buyers!! Ellie made it a breeze! So friendly, so helpful and took the time to explain everything! Highly recommend 😊 …

Chlo · 16 March 2026

★★★★★ 5/5

Google

Having been let down by one of the competitors, I was wary of all agents but Aaron was extremely helpful and gave me new hope that I would sell! I I had to move back to Wales before the sale and Aaron was great at popping around to check on things the buyer wanted to know. Extremely helpful and a great communicator who kept me in touch at all stages and gave me great advice (even on my purchase property which was nothing g to do with Connells). Fantastic service and support from Aaron in particular but the whole team were great. Would strongly recommend!

Nicola · 26 July 2024

★★★★★ 5/5

Google

We came to Ellie for mortgage advice and received the best possible service. We had some unfortunate experiences with previous advisors, but Ellie was absolutely amazing! She went above and beyond for us, more than we ever would have …

C · 16 November 2025

★★★★★ 5/5

Google

Connells provided us an excellent service in selling our house. They managed all the viewings well and kept us informed of the feedback. They were also able to help negotiate the price of our onward purchase with a neighbouring estate agent. In all very happy. Big shout out to Craig Putton who is a lovely guy and very helpful in the whole process. Also Imogen for her excellent and sunny phone manner. 🌞

Damian · 3 October 2024

★★★★★ 5/5

Google

Andy is first class, very approachable and always there to answer any questions I've had. Definitely recommend him and the team at Connells Letchworth.

Amy · 16 March 2026

★★★★★ 5/5

Google

We recently used the mortgage services of Michael Cole at Connells in Letchworth. He went through all the options with us to find the right mortgage that suited us. Michael and all the team at Letchworth were always very professional and friendly. We would have no hesitation to recommend Michael and the team. Thank you very much for all your help.

Yvonne · 25 February 2025

★★★★★ 5/5

Google

Lizzie was an absolute breath of fresh air showing us various properties, very knowledgeable, not too pushy and just generally really professional.

Michele · 16 February 2026

★★★★★ 5/5

Google

Andy has been brilliant; he’s so personable and seems to genuinely love his job.

L · 16 March 2026

★★★★★ 5/5

Google

I had a bumpy start to my buying process, having to pull out of an initial purchase of a property through connells. I'd already started the mortgage process with Michael and although I ended up purchasing a property through an alternative estate agents, it was very straightforward arranging the Mortgage with Michael. I cannot thank him enough for his honesty, clarity and help throughout the whole buying process. He was always happy to answer any questions I had or explain anything (to do with the whole buying process and not just the mortgage), as a first time buyer it can be very daunting doing it all on your own but Michael made it that much easier and less scary. Although I didn't purchase a property through connells, the staff at connells letchworth were always very nice and helpful when I have spoken with them. 100% recommended arranging a mortgage with Michael.

Abbie · 17 October 2023

★★★★★ 5/5

Google

Elizabeth was amazing throughout - always very friendly and professional! Thank you x

Alice · 16 March 2026

★★★★★ 5/5

Google

Craig P and his team have been brilliant throughout the process of buying and selling in the Hertfordshire area. From the moment Craig valued our flat, he was open, honest and gave us helpful suggestions for selling, as well as useful advice about the market conditions. The team are incredibly proactive with both buying and selling and it was reassuring to know that all elements were considered. There was some pressure to use Connells mortgage advisor, which was the only downside. Overall we found it to be a smooth experience with a professional and proactive team. We'd highly recommend using them for buying and selling in the future.

Emma · 17 September 2023

★★★★★ 5/5

Google

Been searching for a property and found Lizzie incredibly helpful in my search. Most other estate agents I’ve worked with have not given the same level of attention to detail and allowed me to see so many properties in such a short space of time. Would recommend both Connells letchworth and Lizzie if your looking to buy.

Ryan · 16 March 2026

★★★★★ 5/5

Google

The whole team at Connells, Letchworth are by far the most professional, efficient and friendly team I've ever had the pleasure of dealing with. Not only are they brilliant at what they say they will do, they are always available throughout the entire process. Special mention to Craig P, Craig F and Imogen for all your help!

Sophie · 3 October 2024

★★★★★ 5/5

Google

Michael helped us with our first mortgage ever and done a fantastic job. The process unfortunately took its time only due to other reasons but michael advised us all the best options and routes we could take and helped us stay patient and positive with the process. Couldn't recommend him enough. Thank you michael

Kieran · 16 March 2026

★★★★★ 5/5

Google

Ellie was fantastic throughout my mortgage process, professional, friendly, and always quick to respond. She made everything easy to understand and took the stress out of the experience. Highly recommend her!

Emilia · 4 August 2025

★★★★★ 5/5

Google

I recently put my mother's house on the market, this was a very emotional and difficult time. Craig came to give a valuation, he was respectful and gave us expert advice. Craig helped us with our time restraints by calling after hours. The team at Letchworth kept us updated and gave good advice when we were accepting an offer. I would recommend Connells estate agency to anyone buying, or selling.

Diane · 17 September 2023

★★★★★ 5/5

Google

Connells sold me my last home and then 4 years later sold the home again for me. They chased everything, always answered the phone, gave a great % price and their initial survey was done with more care and attention than any other provider we had round. If you’re trying to sell your house and want peace of mind, choose Connells, special shout out to Craig, Aaron and Imogen for their help

Luke · 17 February 2025