Cinch Self Storage Letchworth Garden City reviews

★★★★★ 5/5

Trustpilot

First Stage.

Staff extremely helpful over the phone assisting in determining appropriate storage unit sizes and providing quotations for units likely to be suitable. At the facility itself Fatima was extremely pleasant and helpful showing my wife and I around the storage units and completing the requisite paperwork for us to hire a unit.

Peter · 21 May 2023

★★★★★ 5/5

Trustpilot

End to end faultless experience

The team from start to finish were amazing. The people on the phone, thru to my visit at the storage facility.

Chris · 14 May 2026

★★★★★ 5/5

Trustpilot

Understanding your customers

Thank you to the team. Especially Jason who helped me through what could have been a stressful time and he found solutions for my needs very quickly and on top super value.

Enzo · 22 September 2025

★★★★★ 5/5

Google

Used the Letchworth Cinch storage facility for a recent house move. Found the place clean, easy to access and the staff were very helpful. The price for the time and space was very reasonable. I also bought a few moving supplies from them. I highly recommend this business for your storage needs. If needed I will definitely come back to this team. Many thanks for your help 👍

Zubair · 11 January 2026

★★★★★ 5/5

Trustpilot

Cinch offers a very personal service

Cinch offers a very personal service, at the outset we asked for a bigger unit and Cinch reviewed that and suggested a smaller one which was refreshing 😁great value, super introductory offer and easy access. I would highly recommend using Cinch for your storage facilities - thank you Cingh for looking after my possessions whilst I waited for a completion date 🙏

Alison · 1 September 2024

★★★★★ 5/5

Trustpilot

Helpful and easy to deal with

We needed some storage to create space at home. We called in and met Mark who went through everything with us and provided us with a competitive quote. Mark was great to deal with and the whole process was very smooth.

Steve · 3 February 2024

★★★★★ 5/5

Trustpilot

Excellent local self storage solution

Only used the storage for a short while but everybody at the Chippenham branch, especially Andrew made the whole experience hassle free and easy. I would certainly recommend to anybody needing some storage in the area.

Domhnaill · 30 April 2024

★★★★★ 5/5

Trustpilot

Excellent service - highly recommended

Excellent service. It was our first time using a storage facility and Stuart was brilliant! From the initial enquiry to helping us on the day - he made the whole process so easy…Very clean facilities and so easy to load and unload our stuff. Great initial discounted price too! Very happy with Cinch Self storage in Brighton and would definitely recommend them.

Pe · 1 March 2022

★★★★★ 5/5

Trustpilot

The Team Jason & Matthew were…

The Team Jason & Matthew were exceedingly helpful. The Storage Unit at Cinch is amazingly clean & tidy. I tried to leave this message earlier so not sure it went through. But thank you too to Arran who was very helpful earlier in the year.

John · 9 October 2023

★★★★★ 5/5

Trustpilot

Absolutely amazing

You know when you don’t need the hard sale - Sally was absolutely amazing listened to what we needed and found storage to suit and at a bargain price too. Was great knowing that the site was so secure and Sally / team there to assist if you needed a hand with anything. By far the best storage I have found over years of using other solutions.

Stotfold · 21 March 2021

★★★★★ 5/5

Trustpilot

Amazing self storage

I chose Shoreham location, lauren explained and set up everything for me at such short notice and made everything really easy! Jack who also welcomed me into the unit and finalised everything was equally super helpful, can’t recommend more if you are looking for a self storage facility!! ⭐️⭐️⭐️⭐️⭐️

Ingrid · 30 May 2026

★★★★★ 5/5

Trustpilot

Cannot speak more highly of the service

We live in central Southend, not only is Chinch super handy as close to home, its such a friendly and professional set up. Really really impressed. We took our unit out in March for six months. Every time I pull up I am so glad I chose this one, and not one on the Arterial Road. Really happy with the service. Placed a freezer in there today, and water must have shifted. The manager called to let us know, and was both professional and understanding. Cannot speak highly enough of the service.

Kasia · 4 July 2024

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. Polite, well-mannered and very helpful staff. Quick quote service, with a range of options regarding size guides.Very straightforward on the day when it came to taking a storage option.Highly recommended service and highly recommend Nijole for all her help.

Bd · 26 December 2023

★★★★★ 5/5

Trustpilot

Cinch Self-Storage in Chippenham, Wiltshire

Moved up from Hampshire to Wiltshire and needed to find a storage place near to Corsham. Went with Cinch self-storage in Chippenham. Dealt with Andrew (manager) and he was extremely helpful throughout the whole period that we had our stuff stored there. Would highly recommend these guys if you live in the local area or are moving up this way.

Dave · 27 August 2024

★★★★★ 5/5

Trustpilot

Andriana was very helpful when getting…

Andriana was very helpful when getting me signed up for storage, made the process easy and quick. Very good location parking space available. Andriana has helped with any queries I have had in a timely manner also proving great service. Overall very satisfied with my storage ticks all boxes.

Andrew · 25 May 2023

★★★★★ 5/5

Trustpilot

Excellent service, location and very dedicated staff

We had a great experience with Cinch storage. We wanted something easily accessible from our central Southend location and since first contact the service has been fantastic. When we called last minute on a Saturday with a van full of goods (we were running very late..) Mark kindly said he would process the paperwork quickly and he stayed overtime to let us unload. We would have been stuck with a van load in our home until the next weekend without this personal attention. Top marks all round from a happy new customer!

Rebecca · 13 June 2024

★★★★★ 5/5

Trustpilot

I spoke to a lady called lauren who was…

I spoke to a lady called lauren who was so lovely and helpful, she listened to what I needed and delivered excellent customer service! Moving is such a stressful time but she made it just that little bit easier, I would 100% recommend your company and the letchworth store to my friends and family, thankyou for all your help during such a crazy time!

Amy · 26 July 2021

★★★★★ 5/5

Trustpilot

I have been liaising with Jason at the…

I have been liaising with Jason at the Leighton Buzzard Cinch. He has been fantastic; helpful, polite and efficient. Storing my belongings was stress free and simple.I would wholeheartedly recommend Cinch, Jason and his team.Jon, Leighton Buzzard.

Jonathan · 6 March 2024

★★★★★ 5/5

Trustpilot

Second To None Storage - Gillingham, Kent

I am writing to highly recommend Cinch Storage in Gillingham, Kent for all your storage needs. Over the 6 months, I have utilized their services for personal storage, I have been consistently impressed with their professionalism, efficiency, and commitment to customer satisfaction.The facilities at Cinch Storage are top-notch, featuring clean and secure units that cater to a variety of storage requirements. The premises are equipped with advanced security systems, including 24/7 surveillance and secure access controls, ensuring that stored items are well-protected.The staff at Cinch namely; Amy and Matt are exceptionally courteous and helpful. From the initial inquiry to the ongoing management of my storage unit, they have always provided prompt and friendly service. They are knowledgeable about the best storage solutions and have offered valuable advice to optimize the space I rented.In addition, Cinch Storage offers flexible rental terms and competitive pricing, making it an excellent value for the quality of service provided. The process of renting a unit was straightforward and hassle-free, and their online account management system is user-friendly, allowing for easy payment and unit management.Based on my positive experiences, I wholeheartedly recommend Cinch Storage to anyone in need of reliable and secure storage solutions.

Dear · 10 June 2024

★★★★★ 5/5

Trustpilot

It was the second time I was using…

It was the second time I was using Cinch Self Storage in Enfield. I've had an amazing experience with their services. Especially want to thank Fatima and Andriana to their amazing customer service. Every time they are there to help and they treat their customers with kindness and care.

Davit · 11 May 2023

★★★★★ 5/5

Trustpilot

Great service @ Chippenham

Great experience with Andrew at the Chippenham branch. The service is second to none, the store is always clean and tidy and everyone made the experience a really positive and easy one - thanks guys

Harbour · 20 December 2025

★★★★★ 5/5

Trustpilot

Cinch Letchworth

We decided on the day we was moving to get storage. Lauren was very friendly and helpful with getting this sorted for us. We managed to empty the storage before the date we had paid up to and Becky, again very friendly and helpful, informed us we would get a refund which we wasn’t expecting. Would definitely use Cinch letchworth again.

MW · 14 December 2021

★★★★★ 5/5

Google

I have stored with Cinch for 10 years now and have 3 units and the 24/7 access is brilliant. Would like to thank Lauren for being the most welcoming, cheerful and helpful member of staff….thanks, Johnny B

Patina · 16 February 2024

★★★★★ 5/5

Trustpilot

CinchBrentwood is the best place to…

CinchBrentwood is the best place to have an office to work with their great customer service and clean facilities, quite area with greenery and safe parking spaces, Really loved working from my office there❤️ the only thing that make me leave my lovely office was the price which is too expensive!, I have got the same office space with a lot cheaper almost £300 cheaper, but other than that they deserve more than 5stars ⭐ ⭐ ⭐ ⭐ ⭐ I say thank you for their welcoming faces every time I see them with that big smile thank you 🙏👍

Asad · 23 May 2024