Trusted Agent profile · Letchworth Garden City
★★★★★
1,793 reviews across 2 platforms
Works Road, Letchworth Garden City, SG6 1FR
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Letchworth Garden City, at Works Road, is rated 4.9 out of 5 across 1,793 reviews on two platforms, including 236 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Letchworth Garden City.
Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
5/5
GoogleI have stored with Cinch for 10 years now and have 3 units and the 24/7 access is brilliant. Would like to thank Lauren for being the most welcoming, cheerful and helpful member of staff….thanks, Johnny B
Hi Patina, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotCinchBrentwood is the best place to…
CinchBrentwood is the best place to have an office to work with their great customer service and clean facilities, quite area with greenery and safe parking spaces, Really loved working from my office there❤️ the only thing that make me leave my lovely office was the price which is too expensive!, I have got the same office space with a lot cheaper almost £300 cheaper, but other than that they deserve more than 5stars ⭐ ⭐ ⭐ ⭐ ⭐ I say thank you for their welcoming faces every time I see them with that big smile thank you 🙏👍
Your kind words mean a lot to us. Thanks for supporting local businesses and sharing your experience!
5/5
GoogleI have been storing at Cinch storage in Letchworth for a few months now and have had a great experience. There's been huge renovations, creating lots more storage units. You can access the building out of hours and the staff in reception are always so helpful. Can't recommend highly enough. Special thanks to Sally, Lauren and Becky!
Thanks for the review, Carla! We're so pleased you had a great experience.
5/5
TrustpilotCinch Leighton Buzzard
Been using Cinch storage I Leighton Buzzard for the last year, no problem accessing the unit, good clean facilities, plenty of trollies available and the lift was always working.Jason and Matt were really helpful and a pleasure to deal with will definitely recommend
Thank you for an amazing 5* review Lee. I'm really pleased we could help make your storage needs a pleasure.
5/5
TrustpilotExcellent Sorage Facility
I have had a storage locker with Cinch , Bicester for 3 years now, but recently needed a bigger unit. Cinch were most helpful in accommodating this, even though I did look at moving to a different company, who I was not impressed with. Cinch, Leanne, especially was most helpful wirh everything, I feel security is great there and staff are most helpful and welcoming. I would most highly recommend this Storage Company.
Hi Mrs Pearce,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage
5/5
TrustpilotGreat service
Craig and Francesca at the Woking branch cannot be more helpful. They both go the extra mile. I would recommend them for all your storage needs.
5/5
TrustpilotHighly recommend - personal level of service given
As first timers, the process could not have been easier after a call to Ed at Cinch in Seaford. Advice given on unit sizing, pricing & insurance helped us massively as we had no idea what we might need to begin with. The clear explanations about the booking process and willingness to help made the whole experience far easier than anticipated. Seaford’s offering is brand new, spotlessly clean, & easy for our removal firms to locate. We opted for 24/7 access so easy to access our unit using personal codes, and peace of mind over security provision.
Thank you so much for your glowing 5-star review! We're thrilled to hear that our storage services met and exceeded your expectations, providing you with the convenience and peace of mind you deserve.
5/5
TrustpilotStaff very helpful and explained everything well.
Matthew was very helpful and explained everything very well. Unit is a good size, clean, tidy and there's a lift. Good value. Made the experience straightforward and was patient with my questions.
Wow, thank you for the fantastic 5-star rating! We're overjoyed to have played a part in making your storage process seamless and hassle-free.
5/5
TrustpilotExcellent storage facility
Excellent storage facility, clean, secure, easy to access, the staff are always friendly and helpful.
Thank you for the amazing 5-star review! We're delighted to hear you had such a positive experience and appreciate you taking the time to share your feedback.
5/5
TrustpilotVery well run storage at Gillingham
Very well run storage at Gillingham. Everything is clean and works well. I would recommend to anyone I even got a refund on my last week which was a shock. Well done cinch.
Thank you for sharing your wonderful experience with us on Trustpilot. We're grateful for your support and for taking the time to leave such a fantastic review.
5/5
TrustpilotI would Cinch again
I would Cinch again! I used Cinch for last-minute storage due to sudden renovation work. They were friendly and knowledgeable about the space required. Booking was swift and kept me posted on each step. They communicated with local removals to sort out the timing. Everything worked really smoothly.
Hi Elaine, Thank you so much for your amazing feedback regarding your experience. We hope to see you again soon!Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotThe staff member on reception was very…
The staff member on reception was very polite and helpful which made the whole experience much easier.
Thanks so much for the brilliant review! We're really glad you had such a smooth experience with us, making storage simple and stress-free is exactly what we aim for.
5/5
TrustpilotGreat overall experience!
I was shopping around and exploring options around my town and visited here, and I can’t fault it, the service was great, facilities and area was immaculate and 100% worth every penny, by far the best storage solution in my area, and best value for money! 10/10 recommend! Shoutout to Leanne as well for being professional and attentive during my visit!
5/5
GoogleReally easy experience from start to finish. The team were friendly and helpful, and getting the storage set up was quick and straightforward. I’d definitely use Cinch Storage again.
5/5
TrustpilotBoth Chris and Ed at Cinch storage…
Both Chris and Ed at Cinch storage Seaford were efficient, most helpful explaining the system in detail. It was a pleasure organising a self storage unit with their guidance and recommendations!Their customer service was first class!
Hi Mary,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch made moving house less stressful
Moving house was far less stressful with the option to gradually move stuff into storage before the move, and then move stuff out when we were ready, into the new house.Cinch Leighton Buzzard made this easy, with access whenever it suited us, plenty of parking close to the units, and helpful staff on hand when needed. Jason was particularly helpful.
Thank you for an excellent 5* review Mark. I really do enjoy helping and being on hand for everyone storing with Cinch.
5/5
TrustpilotWent to the Letchworth facility to complete the annual Fire Risk Assessment
Went to the Letchworth facility to complete a fire risk assessment. Lauren Galton was on duty and guided me through their building and provide me with documentation I required. Very helpful and informative, Thank you Lauren
Hi John,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotExcellent service at Letchworth storage
Excellent service at the Letchworth Cinch - very straightforward, which is rarity these days! Needed space at bit longer than intended but easily sorted without fuss. Convenient and clean. Thanks to the team, especially Lauren.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotAaron
Aaron, Abas and Mitesh were extremely knowledgeable and I felt confident I had made the right decision in getting storage with cinch. They were truly helpful and I feel comfortable in asking help whenever I have any questions.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotRequired storage again
Required storage again at Chippenham and the service really is 5 star with Andrew and Paul. I got there early today before opening time but Andrew saw me and got the gate open for me to drive in. He made sure that access to my unit was all sorted and I was finished in under 15 mins. I can’t stress enough how good the customer service is at this place and you are always welcomed with a smile and any issues are dealt with immediately. Life would be so much easier if the utility and media companies were as good as Andrew and Paul. Many thanks for your help today Andrew
Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated
5/5
TrustpilotGreat service
Great service, really lovely polite ladies helped me get the right size unit and then helpful on the day getting me set up! Would highly recommend. Site is clean and tidy and storage unit seems perfect for me!
Hi Liv,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleGreat service, always so helpful and accommodating which is why we always return here! Thanks Joe!
5/5
TrustpilotFrazer was incredibly helpful
Frazer was incredibly helpful And explained our best options We had a very good welcoming And a very pleasant experience Excellent customer service
Hi Ian, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotBrilliant experience
We had a great experience with Cinch Self Storage. Customer service was great - we needed a storage space on the same day and Fatima was brilliant at helping us find a speedy space at a very good price too. Very smooth process and experience.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Letchworth Garden City.
