Trusted Agent profile · Letchworth Garden City

Charter Whyman Letchworth reviews in Letchworth Garden City

★★★★★ Excellent

260 reviews across 2 platforms

37 Station Road, Letchworth Garden City, SG6 3BQ

Charter Whyman's office in Letchworth Garden City, at 37 Station Road, is rated 4.9 out of 5 across 260 reviews on two platforms, including 220 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

220

Reviews on Google

This office

Facebook logo

5.0 / 5

40

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Charter Whyman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.

5/5

Google

We are extremely happy with Charter Whyman. They are professional and are always quick to respond if our tenants have an issue. Trupti is a true star - always helpful and quick to find a solution to any problem. She goes above and beyond time and time again to help whenever necessary. Thank you Trupti for being excellent at what you do.PositiveResponsiveness, Professionalism

Donna · 28 August 2021

Agent replied · 5 July 2023

Thanks Donna for your nice review, I know Trupti was very happy to read it.

5/5

Google

Fantastic service from Charter Whyman. Dealing with, what can be a very stressful time for house buyers and seller, the whole process was flawless and we managed to exchange a complete on our sale and purchase in a very short space of time, and within a Pandemic. Jonathan, Simon and Magdelana were all marvelous and I definitely highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Richard · 28 August 2021

Agent replied · 5 July 2023

Thanks so much Richard, all of here at CW wish you and your family a great next chapter here in Letchworth Garden City.

5/5

Google

Charter Whyman acted for us in the sale of our property. The sale was subject to various delays due to issues with other parties in the chain below. Magdalena was absolutely fantastic in pushing the parties to keep the transaction moving forward and we have now exchanged contracts. Many thanks Magdalena for your hard work and tenacity.

Glynn · 5 July 2022

Agent replied · 5 July 2023

Many thanks Glynn for your lovely comments.

5/5

Google

Great service from the team on our sale and purchase journey (and what a journey it was!). Their insight, professionalism and patience and in handling both the transactions themselves and us as clients, was invaluable. Big thanks to all the team; Andrew, Simon, Dann,y Jonathan and a special thank you to Magdalena :-)

S · 7 December 2022

Agent replied · 5 July 2023

Thank you so much for your amazing feedback. We hope you enjoy your lovely new home 😀 …

5/5

Facebook

We found the process of selling our property through Charter Whyman to be very simple and stress free. They provide a very professsional service and the viewers were filtered to remove time wasters. We received 3 offers at the asking price within a week. Special thanks to Magdalena Lora who was excellent throughout the process. Happy to recommend them.

James · 20 January 2022

Agent replied · 28 July 2023

Thanks again James! Really pleased to have helped you

5/5

Google

When we were faced with the daunting task of selling our late mother’s house, which had been in our family for 48 years, we approached Charter Whyman. This was the best decision we ever made. Even meeting Simon from the outset we felt we were in safe hands. The whole team have been amazing. However a special shout out has to a go to Danny, who was so kind, caring, compassionate, hardworking and approachable knowing this was a house sale with considerable emotional attachment. Communication was second to none throughout and his professionalism shone through. We would have no hesitation in using Charter Whyman in the future. Thank you Charter Whyman for everything you did to make this journey so much more bearable. Gillian and Alison.

Gillian · 29 April 2024

Agent replied · 27 August 2024

Dear Gillian and Alison, Thank you for your very kind words and wonderful gifts😀 We will need to widen the door to allow Danny's head to fit through it 🤣🤣🤣 …

5/5

Google

We had a great experience with Charter Whyman, especially Danny and Jonathan, who assisted us step by step in selling our property in Letchworth. The guys were thorough, available, friendly and well informed. We would highly recommend their services.

Marta · 25 November 2023

Agent replied · 26 November 2023

Thanks for your kind words Marta, it was a pleasure to help you! Danny & Jonathan :)

5/5

Google

Very professional and nice people, during the whole process they were very responsive to any little query I had. I was weary of renting a house based solely on video tur, but the property was exactly as described. Thank you Trupti and Alex for your professionalism and care, and keep it up, you are doing a great job!PositiveResponsiveness, Professionalism, Value

Georgiana · 28 August 2021

Agent replied · 5 July 2023

Thank you Georgiana, it nice to read your lovely words.

5/5

Google

Cannot recommend Charter Whyman enough! Friendly and professional team who go over and above with their service. Communication has been excellent throughout, which sadly I cannot say for the rest of the chain. We have listed twice with them now and both times had buyers within a couple of days and met tight deadlines which had been set by myself. Don’t even bother contacting any other estate agents, they won’t come close! Thanks again to the team for the amazing service and for making my life so much easier. Greatly appreciated! ⭐️⭐️⭐️⭐️⭐️

Natalie · 18 March 2024

Agent replied · 25 March 2024

Thank you Natalie and Nick for the amazing review.

5/5

Google

I was the purchaser to a house being sold through Charter Whyman, so not a direct client. The sale process was under extremely strict deadlines due to timescales on mortgage offers. The completion would not have happened if it wasn't for the hard work and dedication put in by Danny, who went above and beyond to drive the solicitors to complete their work. He's an absolute credit to the company and industry. We will certainly be using Charter Whyman in the future.

Richard · 25 January 2024

Agent replied · 25 March 2024

Thank you so much for the kind words, I know Danny will be chuffed when he sees your review. Please enjoy your lovely new home.

5/5

Google

The whole process of renting with Charter Whyman has been easy. Their property management team, in particular Trupti, have been very attentive with response to any queries and issues we have encountered and have professionally rectified these in a timely manner. She has gone above and beyond to help us which is very much appreciated.PositiveResponsiveness, Professionalism

Pippa · 28 August 2021

Agent replied · 5 July 2023

Thanks for the review Pippa we wish you all the best. CW

5/5

Facebook

We've recently bought and sold our home(s) through Charter Whyman and were delighted with the service they provided. The sale of our last home was complicated for completely unrelated reasons, but CW's communication and professionalism throughout, was second to none. Particular thanks to Andrew, Harry and Joel for all their hard work throughout the process. We wouldn't hesitate to recommend Charter Whyman to anyone.

Natalie · 12 March 2019

Agent replied · 1 October 2023

Thank you so much for your lovely feedback Natalie! We hope you are now starting to settle into your new home

5/5

Google

Absolutely brilliant customer service and a very good example of polite and helpful staff. William was fantastic.

Alex · 24 October 2025

5/5

Facebook

Just purchased a property via Charter Whyman and I can honestly say from start to finish we were extremely happy with their service. Daniel was fanstatic in helping us secure our dream home, as well as Magdalena in progressing our purchase! We are super excited to be in our new home in time for Christmas! Thanks again!

Lauren · 15 December 2020

Agent replied · 1 October 2023

Thank you Lauren for your very kind words.

5/5

Google

Trupti was incredibly helpful in finding us a place to rent. She was given a very tight time frame and even after the first house we found fell through she found us another. The prompt replies to messages and attention to any concerns have continued even though we’re now settled into our new home.

Rhianna · 5 July 2021

Agent replied · 5 July 2023

Thanks for the nice words Rhianna, we wish you all the best.

5/5

Google

We rented our house through the Letchworth Garden City branch and dealt with Alex. He always got back to me very promptly ad sorted out any issues we had. He certainly went above and beyond compared to every other estate agent I have had dealings with. I would thoroughly recommend.PositiveResponsiveness, Professionalism

Sennett · 28 August 2021

Agent replied · 5 July 2023

Dear Sennett, thats great to know.

5/5

Google

The service was excellent.The team went above & beyond the norm to make my property purchase a success, within the timescales required. Extremely professional, efficient & very amenable. …

Caroline · 22 October 2025

Agent replied · 24 March 2026

How lovely to see! It was a pleasure to help and thank you for the kind words - All the best from Andrew and the team at CW!

5/5

Google

Absolutely first class, professional, service. We were kept informed throughout the whole of the sales process. I would have no hesitation about using Andrew and the team again for any house sale.

Ian · 3 September 2023

Agent replied · 1 October 2023

Ian, thank you so much for the lovely review. The property is a very special home and the new owners are so happy with their purchase!

5/5

Google

I can honestly say that the service provided by Charter Whyman, from sale to completion, was extremely high. In particular in the phase after selling our property and the run up to exchange and completion. It straddled the lockdown period and yet at no point were we left in the dark. Magdalena was always available and really did go the extra mile in her efforts to hold together what was a precarious, not to mention long, chain, for a mammoth 9 month long roller coaster. I cannot thank her enough.PositiveResponsiveness, Quality, Professionalism, Value

Christopher · 28 August 2021

5/5

Google

Charter Whyman have just completed the sale of our property, which owing to Covid, has taken far longer than anyone could have imagined. They were very considerate and respectful (we are in our eighties) from the outset. Simon was always very pleasant to deal with and helpful throughout the process, but especially after lockdown when the end of the chain broke down and a new and reliable buyer was needed for our buyer's property. Other members of the team we dealt with were also very helpful and communication throughout was excellent. We would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Roger · 28 August 2021

5/5

Google

Charter Whyman sold our Edwardian early garden city home in Letchworth Garden City when, after 39 years, we decided to move to Worthing, West Sussex. …

Adrian · 22 October 2025

Agent replied · 24 March 2026

It was a pleasure to get you moved Adrian and Jane. Thanks so much for the kind words! :) All the very best, Danny and the team!

5/5

Google

The team at Charter Whyman handled our purchase with respect and professionalism throughout. They were always attentive and helpful every time we called and kept us well informed every step. Jonathan, Danny, Macy and Simon (and the rest of the team) were all brilliant.

Roisine · 22 February 2026

5/5

Facebook

We’ve worked with Charter Whyman on a number of occasions and always found them to be very responsive and professional. On a recent house sale for my Mother, Daniel was excellent throughout the process, keeping us updated on progress and once a sale had been agreed, proactively working with the buyers to ensure everything went through smoothly. The marketing material and video were also to a high standard which I’m sure helped attract buyers. I have no hesitation in recommending them.

Karen · 27 July 2021

5/5

Google

Excellent Service provided by Charter Whyman. Always punctual and thorough. Dealing with a range of issues that take the hassle out of renting. Salim and the team go above and beyond other agents in providing a service that is both understanding and communicative. Local knowledge is second to none. Keep up the excellent work guys!

Monty · 6 July 2019

Agent replied · 5 July 2023

Thank you Monty for your lovely feedback.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Charter Whyman Letchworth

How many reviews does Charter Whyman Letchworth have?

Charter Whyman's Letchworth Garden City office has 260 reviews across two platforms: 220 on Google, 40 on Facebook (across the whole business).

What is Charter Whyman Letchworth's rating?

Charter Whyman Letchworth is rated 4.9 out of 5 across all 260 reviews, and 4.9 out of 5 on Google from 220 reviews.

Has Charter Whyman won any awards?

Yes. In The Trusted Agent 2026 awards: Charter Whyman, Letchworth Garden City won Gold.

Where is Charter Whyman's Letchworth Garden City office?

Charter Whyman Letchworth, 37 Station Road, Letchworth Garden City, SG6 3BQ.

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