Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
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5/5
GoogleFantastic service and a really brilliant, friendly and helpful team, who kept a great sense humour as I was in contact for a long time!! Particular shout out to Danny who persevered and found us a fantastic property during a difficult market and Andrew who was pivotal in chasing and ensuring our purchase went through smoothly - he took it upon himself to go beyond to get us updates. Thanks so much CW!
Laura Β· 3 September 2023
Agent replied Β· 1 October 2023
Laura, thank you so much for the positive feedback. I will pass your lovely comments onto the team. Best wishes Andrew.
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5/5
GoogleWe had a really good experience with Charter Whyman when buying our property. Danny was great in helping us secure the house and was always very contactable. The team here did a great and thorough, always happy to help and follow up on things. I have not always had a good experience dealing with estate agents but we did here. I would highly recommend selling or buying through them.
Durga Β· 24 November 2023
Agent replied Β· 26 November 2023
Thanks Durga, we all hope you have a great time in your new home.
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5/5
GoogleCharter Whyman have managed the rental of a flat that I own for many years. They have always provided a great service and I would happily recommend them. Will in particular is great! He is very helpful and friendly, responding to complex queries effectively and efficiently. I am very grateful for the support from him and the whole CW team.
Verity Β· 9 January 2026
Agent replied Β· 16 January 2026
Absolutely grateful for your kind words, we appreciate you putting up such a wonderful review for us.
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5/5
GoogleI've just completed on my purchase and Charter Wyman were fantastic. I met nearly the whole team in the first week of listing the property. Jonathan led the sale and was brilliant throughout, chasing up every lead and proactively communicating with me and the buyers throughout the process. I've moved seven times now and hands down this is the best estate agents that I've dealt with.
Pippy Β· 3 December 2023
Agent replied Β· 31 December 2023
Thank you so much for the wonderful feedback.
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5/5
GoogleSalim has been amazing. I have never rented out a property before and he has guided me through and been really helpful, and got the house rented out really quickly. Iβm really grateful for all the help.
Helen Β· 24 March 2025
Agent replied Β· 24 March 2026
Thanks for your kind words Helen, we will do all we can for you and your great home.
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5/5
GoogleWe sold and purchased our house through Charter Wyman. The sale process was very simple and stress free. The photos, video and brochure were compiled quickly and we received regular updates.
Charter Whyman helped us navigate what became a very difficult purchase through no fault of theirs. Charter Wyman were excellent and professional throughout and went above and beyond expectation to keep the chain together. Magdelena provided us with regular updates; we fear our purchase may have fallen through were it not for their hard work. We highly recommend them.
Duncan Β· 9 August 2022
Agent replied Β· 5 July 2023
Dear Duncan and Katherine, it was a pleasure dealing with you both and we wish you all the best in your new home.
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5/5
GoogleWe have just sold and bought a house through Charter Whyman. I cannot put into words how excellent Magdalena Lora is, the senior sales colleague. We ended up as part of a more complex sale and purchase chain, and Magdalena made it her mission to get everyone in the chain moving and over the line. She is incredibly hard working and although I imagine she has a number of sales on her desk, made time to give us detailed updates during the process and was a driving force to get our sale and purchase through. I am so glad we had Magdalena on our team, she is an absolute credit to CW!
Rachel Β· 5 July 2022
Agent replied Β· 5 July 2023
Thank you so much for the nice words - we wish you all the best in your new home. CW
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5/5
GoogleFive stars from usβ¦Charter Whyman have gone above and beyond to make sure a very difficult chain finally completed. A special thank you to Danny who kept us all communicating throughout the process. Highly recommended!
Wayne Β· 24 March 2025
Agent replied Β· 24 March 2026
Thank you for the kind words Sandra & Wayne, so pleased to finally have you moved! All the very best from Danny and CW! :)
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5/5
GoogleHighly recommend Charter Whyman, they have been professional, friendly and all staff have been an absolute credit to the company. We wouldnβt hesitate to use their services again and felt they really cared and put the customers first. Thank you to Jonathan, Simon and all the team for their first class service.
Victoria Β· 29 May 2024
Agent replied Β· 27 August 2024
Thanks Victoria for your kind words - we all here wish you all the best in the future.
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5/5
GoogleWe were very happy with the service we received from Charter Whyman when buying our first home. Danny kept us up to date and managed the whole process really well.
James Β· 24 March 2025
Agent replied Β· 24 March 2026
It was a pleasure to help you both, all the best in your first home :) - Danny and the CW team.
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5/5
GoogleRecently found a place to rent through Charter Whyman. Nicola and Tammy were fantastic throughout the whole process. Great customer service, happy to answer any questions and made the whole process a breeze from the initial viewing, right through to being handed the keys. If you are looking for a place to rent I would highly recommend using Charter Whyman.
Stephen Β· 27 October 2023
Agent replied Β· 26 November 2023
Thank you Stephen for the great review - I will pass your lovely comments onto Nicola and Tammy.
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5/5
GoogleI have to say that all team in Charter Whyman team is really helpful. I need to mention Salim name who is the nicest person really professional and helpful.Thank you for all your advice!
Every company needs a person like him!
Would 100% recommend this letting agency!
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IldikΓ³ Β· 22 January 2026
Agent replied Β· 24 March 2026
Thank you so much for your kind review, IldikΓ³! Weβre delighted to hear about your positive experience with our team, especially Salim. Your recommendation truly means a lot to us!!
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5/5
GoogleFrom the start of the process of selling our home the whole team at Charter Whyman were fabulous.
From my initial contact with Simon Walton, the house valuation , professional photos, sales particulars, and the walk through video by Jonathon were all completed in 5 days and we were primed for success . The team didn't disappoint, only sending qualified buyers to view the property, which resulted in fabulous interest and an asking price offer in 14 days (during a pandemic) .
Magdalena Lora the Senior Sales Progressor then took over. What can you say about Magdalena, she is the most competent , patient and professional person you could wish to have on your team. When we were given an ultimatum by one of the chain (not me) she rose to the occasion, successfully coordinating and managing all parts of the chain to meet the deadline. We exchanged in just 9 weeks when considering we had a 2 week shut down for Christmas and New year and a new national lock down in the middle is simply amazing.
What a brilliant Team, Thank you.PositiveResponsiveness, Professionalism
Duncan Β· 28 August 2021
Agent replied Β· 5 July 2023
Thank you for the kind words Duncan. We all wish you a happy completion day.
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5/5
GoogleWhat a great Estate Agency. Danny worked with us and the seller to ensure that we were both happy with our respective outcomes and he went the extra mile to ensure the best outcome. Charter Whyman are, in my opinion the best estate agent in Letchworth as they always respond to you, they call when they say they will and they do what they say they will do. This is very rare in terms of customer service these days. I would definitely use them again, and have no hesitation in recommending them to others looking to buy or sell their property.
Thanks a lot guys.
Jeptha
Jeptha Β· 15 February 2025
Agent replied Β· 24 March 2026
Jeptha thank you very much for your amazing review! It was a pleasure to help you :) all the best from Danny & CW!
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5/5
GoogleThey were the sellers estate agent and Danny was brilliant at keeping me informed, chasing for information and put up with my constant emails! Thanks Danny.
Emma Β· 29 April 2025
Agent replied Β· 24 March 2026
Keep us posted on the renovation Emma :) all the best - Danny
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5/5
FacebookWeβve worked with Charter Whyman on a number of occasions and always found them to be very responsive and professional. On a recent house sale for my Mother, Daniel was excellent throughout the process, keeping us updated on progress and once a sale had been agreed, proactively working with the buyers to ensure everything went through smoothly. The marketing material and video were also to a high standard which Iβm sure helped attract buyers. I have no hesitation in recommending them.
Karen Β· 27 July 2021
Agent replied Β· 1 October 2023
Karen, many thanks for your kind words, I have passed them onto Daniel and the sales team. I am thrilled that you liked the video, we are getting some amazing feedback on Jonathan's videos
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5/5
GoogleFirst class buying experience. Danny and Andrew kept me informed along the process. Always pick a local small agent over one of the large corporate agents when selling, although you don't have a choice when buying. Buying and selling a property is stressful, so picking the right agent is crucial. Thanks Andrew and Danny.
Dieter Β· 25 January 2024
Agent replied Β· 25 March 2024
Dieter, thank you so much for your very kinds works. We really enjoyed helping you move.
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5/5
GoogleEveryone at Charter Whyman, especially Danny, have been exceptionally helpful and professional with regard to the sale of my property. During a few anxious moments Danny went to great lengths to reassure and calm the situation - I could not have done it without his and the Charter Whyman teams support. Very pleased and would highly recommend.
Nathalie Β· 19 November 2023
Agent replied Β· 26 November 2023
Thank you! It was a pleasure to help you Nathalie :) - Danny
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5/5
GoogleHugely positive experience with Charter Whyman. They recently helped with the sale of our previous house and the purchase of our current one and we were impressed by their service every step of the way. Friendly, professional, efficient and to top it all off they're a lovely bunch. Highly recommend.
Eli Β· 17 December 2025
Agent replied Β· 16 January 2026
Thank you Eli! Enjoyed helping you move :) - Danny and the team
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5/5
GoogleExcellent service from the team at Charter Whyman, especially Andrew. They got our purchase over the line despite it looking uncertain at times. Responsive, effective and professional.
Andrew Β· 22 March 2025
Agent replied Β· 17 April 2025
Thanks for your kind words Andrew, we all here at Charter Whyman wish you all the best in your new home.
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5/5
GoogleThe team at Charter Whyman were fantastic when buying our house. At all times professional and leaning forward to ensure everything got connected to enable our purchase to happen. They stood out from lots of other agents we dealt with on our house buying journey. If we ever move again we will definitely use them.
Sally Β· 24 October 2025
Agent replied Β· 24 March 2026
Thank you for your kind words, all the best in your new home! - Andrew and the team at CW
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5/5
GoogleDanny and Simon make a great team at Charter Wyman, their communication and politeness made them a pleasure to work with. They sold my Aunts bungalow within a few weeks and then did a patient and painstaking job seeing it through probate to completion. I wouldnβt hesitate to use them again and recommend them to anyone in Letchworth.
Sasha Β· 24 September 2025
Agent replied Β· 24 March 2026
Thanks for the kind words Sasha. It was a pleasure to help you!
All the best from Danny & Simon.
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5/5
GoogleWe bought our new home with enormous help and support from Danny, the whole team are great, but Danny looked after us from start to finish and then some. Really incredible service and care. If we ever move again we wouldnβt us anyone else!
Rachel Β· 24 January 2026
Agent replied Β· 24 March 2026
Hi Rachel, thank you for the kind words ( and bottle of wine! ) it was a pleasure to help you :D - All the best in your new home, Danny and Team CW!
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5/5
GoogleGood experience with Charter Whyman. Danny and Simon were excellent in their knowledge, advice and contactability. The sale was very quick and trouble free but a few problems arose on my buy. However, these were managed and well progressed. A few problems still remain that are hopefully are being sorted shortly. Thanks again team.
James Β· 3 December 2023
Agent replied Β· 31 December 2023
James, Many thanks your lovely comments.
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