Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend Charter Whyman who were a genuine pleasure to work with, when we recently sold our village house through them. Every aspect was handled with complete professionalism. I particularly appreciated the frequent communication throughout what was a tricky process. Also their friendly approach and hard work. In particular, thank you to Jonathan for his determination to get us moved. It worked and as a result we've now relocated and are enjoying our new life in beautiful north yorkshire.
Lesley · 17 December 2025
Agent replied · 16 January 2026
A pleasure to get you moved Lesley! All the best up in Yorkshire :)
★★★★★ 5/5
GoogleWe recently completed both the sale of our property and the purchase of our new property with Charter Whyman, and the team was outstanding from start to finish. Danny was exceptional when it came to selling our house, professional, proactive, and incredibly reassuring throughout the entire process.
A huge thank you to Johnathan, who supported us tirelessly through the back and forth with the solicitors. He was always one step ahead, keeping us updated, chasing what needed to be chased, and making sure nothing slipped through the cracks. His calm approach and constant communication made a stressful process so much easier.
We couldn’t be happier with the service we received. Highly recommended!
Rick · 17 December 2025
Agent replied · 16 January 2026
Thanks so much for the lovely words! It was an absolute pleasure to help you sell and buy! We look forward to seeing you around and to hearing about how you've settled in to your new home - All the best from Danny and the team at Charter Whyman :)
★★★★★ 5/5
GoogleJust wanting to make a big shout out to the Charter Whyman Lettings team who have been looking after our property for several years now and have done a really great job. Obtaining tenants, managing any issues, dealing with check outs and making sure payments arrive on time. Most important great communication and just nice people to work with. A special mention to Nicola who is my go to person.
Philip · 13 January 2026
Agent replied · 16 January 2026
Thank you Philip! It's been a pleasure to help you out and we look forward to continue working with you.
★★★★★ 5/5
GoogleDanny at Charter Whyman has been exceptional from beginning to end during our house buying experience. From initial viewings to negotiation he was a pleasure to work with. It was a rocky road to completion but thanks to Danny’s hard work at chasing the chain, brilliant communication and a good sense of humour he kept the complex chain together and helped keep my stress levels in check. We have found our forever home now, but if we ever did decide to move again I wouldn’t consider hiring anyone else to work with. Having a professional estate agent on your side can make or break a house sale and I’m so glad we had Danny on our side. Can’t recommend him highly enough!
Jess · 24 August 2025
Agent replied · 24 March 2026
Hi Jess! Thank you so much, that means a lot! It was a journey, but I’m really glad we got there in the end. Wishing you all the best in your new home! - Danny
★★★★★ 5/5
GoogleFrom the very first appointment of taking the original details of my house for sale Simon was 'on the ball'. He was respectful, professional and everything you would want from an Estate Agent. Danny took over once my house was listed and again from the 'Get Go' he was understanding, efficient, constantly chasing the whole chain for updates (it was a long complex chain). He was generally available but I only had to leave a message if he was out and he never failed to get back to me, even if he didn't have anything further to add. Right to the very last minute of completion he was 'ahead of the game' and I wouldn't hesitate in recommending them for any potential moving requirements. Best I've ever used and I've moved many times over the years.
5* plus from me :-)
Ruth · 24 August 2025
Agent replied · 24 March 2026
Thanks for the lovely words Ruth, we got there in the end didn't we hey! We hope you enjoy your new home :) - All the very best From Danny, Simon and the team at CW.
★★★★★ 5/5
GoogleWe had such a good experience buying a house through Charter Whyman 5 years ago that they were the obvious choice when we recently sold.
The service has been outstanding. Our house sold promptly, in large part because Charter Whyman understand the local market and put together some great marketing materials. After we sold, Jonathan went out of his way time and time again to follow up across the chain on progress, and to keep us updated. When things stalled or hit an obstacle, Jonathan, Danny and the team came up with creative solutions to get things moving again, which was a massive weight off our shoulders.
Nothing was ever any trouble - Jonathan was always at the end of the phone if we had any concerns. I can’t really recommend them highly enough! Thank you again!
Laura · 8 August 2025
Agent replied · 24 March 2026
Thank you so much for the lovely review - we all wish you the very best in your new home.
★★★★★ 5/5
GoogleWe bought our house through Charter Whyman and had an excellent experience. Danny arranged the viewing for us and guided us very professionally through the initial offer stage. After that, we mainly dealt with Andrew, who was an absolute pleasure to work with.
He kept me informed at every key stage, regularly calling to make sure I knew what was happening. He went above and beyond by chasing our lender’s surveyor and coordinating between our surveyor and the lender’s far more than I’d expect from an agent. His experience and knowledge of local properties were invaluable, especially when we hit a few hiccups along the way.
I cannot recommend Charter Whyman highly enough to anyone looking to buy or sell a home!
Beidi · 24 July 2025
Agent replied · 24 March 2026
Thank you for the lovely feedback Beidi! All the best in your new home :)
★★★★★ 5/5
GoogleWe recently purchased a property through Charter Whyman. Danny and the team were brilliant from start to finish. Not only did they keep us informed of the progress but they also frequently checked in with the estate agents for our sale, helping to keep the process moving forward. Would highly recommend them! Thank you Danny and team!
Sophie · 17 November 2025
Agent replied · 16 January 2026
Thank you for the lovely review Sophie! All the best from Danny & the team :)
★★★★★ 5/5
GoogleWe always had a very welcoming experience from the team from the start of our tenancy to the end. William Beaty was especially very helpful with the end of tenancy process and assisted with making the last days of our stay very smooth. Thanks again William if you're seeing this!
Highly recommend!!! 7 stars and more!! 😃
Ugochukwu · 24 August 2025
Agent replied · 24 March 2026
Thanks you so much for this, William will be well chuffed.
★★★★★ 5/5
GoogleWe appointed Charter Whyman to sell our late mothers house, which had been in our family for 64 years. We could not have made a better choice. The whole team were fantastic and very caring and compassionate fully understanding the emotional attachment we had with the house. Communication was professional and of the highest quality. Special thank you to Andrew who helped immensely during a very difficult legal process. We cannot thank Charter Whyman enough from Simon and Danny at the start of the process to Andrew concluding matters. We have no hesitation in recommending Charter Whyman to anyone.
Milan · 26 September 2024
Agent replied · 24 October 2024
Thank you for the feedback Milan, I will pass your lovely comments onto the team.
★★★★★ 5/5
GoogleI had a great experience with the Charter Whyman team, in particular Danny, Jonathan and Simon were especially helpful in ensuring my purchase went smoothly - everyone went above and beyond to make everything happen and communication was excellent. Highly recommended!
Ben · 17 December 2025
Agent replied · 16 January 2026
It was a pleasure to help you move Ben! Hope to see you around, all the best from Danny & the team.
★★★★★ 5/5
GoogleIt was an absolute pleasure being supported by this estate agent, particularly by Andrew Whyman, who was consistently responsive, communicative, supportive, and extremely helpful throughout the process. He was proactive in chasing matters and, when delays arose, went above and beyond to ensure issues were resolved and that both parties were satisfied.
Andrew’s support certainly did not go unnoticed, especially during times when we struggled to obtain assistance from the agent we were selling our house with. Despite this, Andrew worked his magic to ensure everything continued to progress smoothly and guided us all the way to the finishing line. He remained committed right up to the very last day, when we collected the keys to our new home.
Thank you very much, Andrew.
Nailah & Warris
Nailah · 22 February 2026
Agent replied · 24 March 2026
Thank you for the review! It was a pleasure to get you moved. All the best in your new home - Andrew & Danny
★★★★★ 5/5
GoogleMoving house can be such a stressful time, but we were lucky enough to have Danny in our corner helping everything run smoothly. On top of his expert advice, Danny also chased solicitors when needed and kept communication going between various parties within the chain throughout the process to ensure the upmost professional experience possible.
If ever we had any questions or queries Danny was more than happy to help, and we truly believe our purchase wouldn't have gone through as quickly as it did if it weren’t for Danny’s hard work and dedication.
We couldn't have asked for a more helpful person to work with, and as a result would highly recommend Charter Whyman and Danny to anyone looking to buy or sell in the area!
Katherine · 14 June 2024
Agent replied · 27 August 2024
Thanks for your kind words, Danny and the team wish you all the best in your new home!
★★★★★ 5/5
GoogleThoroughly recommended agent, very professional and personal approach throughout the whole process, Johnathon and his team did a great job and at a very competitve price.
The only agent to go to in Letchworth in my opinion,
A definite 5 stars plus
DOVE · 24 August 2025
Agent replied · 24 March 2026
Thank you so much for the review Mike, all the best and thank you for using us.
★★★★★ 5/5
GoogleWe purchased a property through Charter Whyman recently and couldn't be more pleased with the service and our experience. Danny was great at helping us secure the sale with the seller and Andrew led the purchase to completion. The communication from everyone at Charter Whyman has been the best I've experienced from any estate agent, we'd receive weekly phone calls and check-ins any time there was an update on the chain. Andrew did a fantastic job of helping to run communication through the chain which meant we were able to exchange and complete really fast, as we were working towards a tight timeline. We wouldn't hesitate to use or recommend Charter Whyman in the future - thank you again to Andrew, Danny & the team!
Beth · 14 May 2025
★★★★★ 5/5
GoogleWe chose really well with Charter Whyman, Danny and the team were fantastic. A brilliant brochure and a lot of attention meant we accepted an offer the first week our house was on the market. Danny especially, helped us get our sale and purchase moving after a particularly long conveyancing process and managed our buyers expertly. I’d highly recommend Charter Whyman to anyone looking to sell their property.
Liocer · 28 June 2024
Agent replied · 27 August 2024
Thank you for your kind words, it was a pleasure to help you! Best wishes CW and the team :)
★★★★★ 5/5
GoogleHad a really nice experiance buying a property via Charter Whyman. I mainly dealt with Daniel Poulton and he was really available whenever you need him and very quick to resolve any issues. Thanks a lot Danny for all your help in getting this really big task done.
Also, I was renting the same property I bought and it was manged by them. It was relly a nice experiace throughout my tenancy. A special thanks to Salim Uddin who adviced me when I was looking to rent a property and also adviced my while buying the same property. Thanks a lot Salim.
Ravi · 1 September 2023
Agent replied · 1 October 2023
Thank you for your kind words Ravi, all the best in your new home!
★★★★★ 5/5
GoogleCharter Whyman offers a professional, friendly service that delivers a high standard of support when buying and selling. Danny was particularly good with the co-ordination of our chain and the continuous communications with all the links and solicitors. We would not hesitate to use again.
Peter · 24 March 2025
Agent replied · 24 October 2024
It was a pleasure to help you Peter and thank you for your kind words!
All the best from Danny and the team at CW :)
★★★★★ 5/5
GoogleExcellent, friendly, professional, accessible and effective service in our house sale from start to finish. Particular thanks to Simon for a well placed valuation and Danny for navigating the completion of our sale with good advice on the way.
Charter Whyman have excellent connections to London buyers with their Mayfair office which generated a significnt number of viewings of our Letchworth house. Highly recommended
Richard · 29 May 2024
Agent replied · 27 August 2024
It was a pleasure to help you Richard & Rosalind, all the very best for the future! :)
Kind regards
Danny & Simon and the rest of the team here at CW.
★★★★★ 5/5
GoogleCharter Whyman have provided me with expert advice and support throughout the whole process of selling a property . Danny has ensured that the sale was stress free, he kept in regular contact with me and made sure everything ran smoothly right from the initial offer to completion. I am delighted with the professionalism and outcome. Thank you to Charter Whyman and in particular Danny.
Sarah · 29 April 2024
Agent replied · 27 August 2024
Hi Sarah, thank you for the great review. Danny and the team will be thrilled with your positive comments.
★★★★★ 5/5
GoogleCharter Whyman recently handled the sale of both my mother’s house and my wife and my house. The whole team was exceptional. Simon was the lead on our sales, one of which had a chain with some complexity, requiring considerable skill, calm …
Nick · 24 March 2025
Agent replied · 11 December 2024
Thank you for your lovely comments Nick! All the best from us all at CW
★★★★★ 5/5
GoogleHaving recently completed on a flat after a protracted 6 month process I could not recommend Charter Whyman, and particularly Danny, enough. They have always been patient, contactable, and willing to help, with just enough hand holding to reassure a first-time buyer throughout! I have no doubt the process would have taken much longer and been much more frustrating with a less proactive and engaged estate agent.
Luke · 24 February 2024
Agent replied · 25 March 2024
Thank you for your kind words Luke. Wishing you all the best in your home.
★★★★★ 5/5
GoogleCharter Whyman recently dealt with the sale of my property. It was not straightforward but they dealt with all the issues in a timely manner and kept me updated at all times. A special mention to Danny who went the extra mile!
Daniel · 24 March 2025
Agent replied · 24 March 2026
Hi Dan, thanks for the kind words, we got there in the end! All the best to you and your family - Danny & the CW team
★★★★★ 5/5
GoogleWill Beaty and the team at Charter Wyman have been great! Would highly recommend.
Phoebe · 9 January 2026
Agent replied · 16 January 2026
Thank you so much for giving us an amazing review. We appreciate it massively!
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