Trusted Agent profile · Letchworth Garden City

Charter Whyman Letchworth reviews in Letchworth Garden City

★★★★★ Excellent

260 reviews across 2 platforms

37 Station Road, Letchworth Garden City, SG6 3BQ

Charter Whyman's office in Letchworth Garden City, at 37 Station Road, is rated 4.9 out of 5 across 260 reviews on two platforms, including 220 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

220

Reviews on Google

This office

Facebook logo

5.0 / 5

40

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Charter Whyman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.

5/5

Google

I am extremely impressed by the bespoke customer service experience I had with Charter Whyman. Initially I met with Salim a very professional and friendly gentleman. Their professionalism shone through from the time we saw the house we wanted to rent and through moving into the house. I find them to be very prompt in dealing with concerns raised. Every problem we had with the house was taken care of very quickly. I want to thank Trupti (Trupz) and Ines for the great work they do and continue to do, nothing is too much for them. You’ve both been amazing! I strongly recommend Charter Whyman as a trusted Property Lettings and management Agents

Eric · 5 July 2021

5/5

Google

Have used CW on my last 2 property purchases and have nothing but good things to say about their service. They look after you from start to finish, always keeping you informed of developments. Both Danny and Magdalena were first class

Paul · 5 July 2022

Agent replied · 5 July 2023

Thank you Paul, a pleasure to have helped you secure your dream family home!

5/5

Google

Five star experience dealing with the property management team at Charter Whyman. Trupti, in particular, has been absolutely wonderful to deal with, having gone above and beyond to help us out with each issue we have come across, and in a timely manner. Thank you Trupti!PositiveResponsiveness

Olivia · 28 August 2021

Agent replied · 5 July 2023

Dear Olivia, thats lovely to read, thank you.

5/5

Google

We are so happy with the response time, politeness, kindness and professionalism Trupti has shown us! We have been renting since December and each query we have she has been quick to respond to us and try to get issues dealt with. Thank you Trupti xx

Vicky · 5 July 2021

Agent replied · 5 July 2023

Dear Vicky, a big thank you for your nice words. We do all we can to help people move in these trying times.

5/5

Google

WOW! What an absolute pleasure the team at Charter Whyman have been throughout my house purchase. Danny was incredible, thank you so much!

Tom · 24 November 2023

Agent replied · 31 December 2023

A pleasure to help you secure the property Tom, all the best in your new home! - Danny :)

5/5

Google

Always responsive and friendly. Professional and available for any issues. Alex Hubbard has been taking care of us since day 1 and I can confirm he's a professional and very friendly agent. Everything smooth and no complaints at all so far.PositiveResponsiveness, Quality, Professionalism, Value

Alberto · 28 August 2021

Agent replied · 5 July 2023

Thanks Alberto, thats great to hear.

5/5

Google

Jonathan, Magdalena and Danny were all helpful, proactive and professional right from the valuation at the start, right through to completion. Thank you so much to all of you. Would highly recommend Charter Whyman. David and Jenny.

Jennifer · 5 July 2022

Agent replied · 5 July 2023

Thanks so much for the opportunity to help you David & Jenny, all the very best from the sales team

5/5

Google

Fantastic service from Charter Whyman! I'd give more than 5 stars if I could, best estate agents by far. They were very attentive and considerate from start to finish, always keeping me updated and chasing various people alongside me. …

Katie · 24 March 2025

Agent replied · 24 March 2026

It was a pleasure to help you with your move Katie! All the best from Danny and the CW team :D

5/5

Google

So helpful and informative. They really are good and I've dealt with a lot of estate agents in my many years and these are the best I've ever used.

Julia · 24 July 2025

Agent replied · 24 March 2026

Thank you for the kind words Julia its been lovely to help you!

5/5

Google

Really happy with the service from the rental team. Always ready to help and offer advice. Friendly and very approachable. Would highly recommend. Thankyou all!

Janice · 24 August 2025

Agent replied · 24 March 2026

Thanks for the nice words Janice, it means a lot to us all here.

5/5

Google

This agency have been nothing but exceptional, 100x better experience I have ever encountered when compared to other agency that I have rented properties through before. Trupti and the team at Charter Whyman have been very helpful from the very day we moved in. They are very prompt and professional, and they do make you feel like a valued customer. I would have given more stars if I could.PositiveResponsiveness, Quality, Professionalism, Value

Elvis · 28 August 2021

5/5

Google

Really impressed with the service I receive at Charter Whyman. I’ve had a few problems with the plumbing at my property and it was sorted efficiently and professionally. I would highly recommend this agency, thank you Salim for giving me peace of mind in renting my property.

Nicola · 6 July 2019

Agent replied · 5 July 2023

Nicola, many thanks for your positive comments.

5/5

Google

Magdalena Lora from the team has been an absolute pleasure to work with. Great and super responsive communicator. Really helped us navigate the process and complete our purchase. Thank you again for all the help! Recommend!PositiveResponsiveness, Value

Thierry · 10 January 2022

Agent replied · 5 July 2023

Dear Thierry, thanks so much for sharing this, we all here wish you the best.

5/5

Google

We moved from Hackney to Letchworth and received an excellent service from Charter Whyman as first time buyers. Magdalena was an absolute dream to work with communicating with the seller and chivvying along solicitors. We are loving our new home!

Sam · 5 July 2021

Agent replied · 5 July 2023

Sam, thats great to hear and we wish you all the best. Thanks for the nice review.

5/5

Google

Charter Whyman managed our most recent sale and purchase. We found them to be an effective, determined local business worth recommendation. In our experience they go out of their way to make viewings easy, block-booking viewings where possible but flexing where necessary to set up weekend viewings as well. We consider CW's sales progressor Magdalena to be exceptional. She has showed pragmatism and determination to keep the sales process moving where there were delays elsewhere in the chain, speaking directly with buyers and lawyers to keep everyone marching to time. Our sale and purchase would probably have fallen through without her supervision. We are about to let out our new house and based on the last experience it's absolutely our intention to use them again to manage the rental.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 28 August 2022

Agent replied · 5 July 2023

Thank you for your kind words Ben. We look forward to managing your new rental property for you and to continue working with you!

5/5

Google

Delighted that we chose Charter Whyman to market our home. Very professional in the sale of our property, with all the team extremely helpful, friendly and always available with feedback and updates. Special thanks to …

Anthony · 24 March 2025

Agent replied · 24 October 2024

Thank you Anthony for the review and best of luck with the new home.

5/5

Google

Exchanged contracts yesterday. Big thanks to Trupti for her prompt, courteous and professional response to all our enqs. Even out of working hours which I have to say is commendablePositiveResponsiveness, Professionalism

Mark · 28 August 2022

Agent replied · 5 July 2023

Thank you Mark, we will do all we can to help people move. CW

5/5

Google

I have just moved and Charter Whyman were excellent throughout from the initial viewing with Danny through to the great sales progressing from Magdalena. It was a bit of a protracted process due to the chain and I was kept informed throughout. Brilliant initial video which accompanied the viewing and which I viewed endlessly - a proper walk through the property with the agent and showing all aspects, so much better than the hopeless ones of other agents that just put the photos to music! Thoroughly recommend Charter Whyman.

Karen · 5 July 2022

Agent replied · 5 July 2023

Thank you Karen! We are very pleased to hear of your positive experience buying your fantastic new home through us.

5/5

Google

Moving to Letchworth from London was quite a turbulent affair, particularly when our chain fell through (selling side). Andrew and Charter Whyman were a calming voice during this time, kept everything on schedule and did a fantastic, professional job. Would thoroughly recommend.

Jack · 5 July 2020

Agent replied · 5 July 2023

Jack, thank you for your positive comments. We were all so pleased that we could help you with your move.

5/5

Google

We rent through Charter Whyman, and have always found them to be extremely professional, friendly and quick to respond to any problems. Trupti is our main contact. She is always cheerful and friendly, and very proactive.PositiveResponsiveness, Professionalism

Yvonne · 28 August 2021

Agent replied · 5 July 2023

Thank you Yvonne for the nice words.

5/5

Google

The whole procees from start to finish has been professional, incredibly efficient and completely stress free. We were very impressed and would most definitely use Charter Whyman again in the future. Many thanks to Salim and Trupti.

Tim · 5 July 2021

Agent replied · 5 July 2023

Thanks Tim, thats great to read.

5/5

Google

Andrew and the whole CW’s team have been great throughout our lengthy process of buying a house. They were always proactive, helpful and friendly. Appreciated all the interactions and support throughout this process.

Tudor · 24 March 2025

Agent replied · 24 October 2024

Many thanks for the review and I am looking forward to catching up soon.

5/5

Google

Great service from Jonathan and Simon. Really pleased with every aspect of the sale of our property. I especially liked being contacted regularly with updates.

Peter · 24 June 2025

Agent replied · 24 March 2026

Thanks for the nice note Peter - wishing you all the best from all of here at CW.

5/5

Google

The service provided to me was all of the following, friendly, helpful, professional, proficient, efficient and well ordered. I would definitely use the service again and also recommend.

Gordon · 26 April 2025

Agent replied · 29 May 2025

It was a pleasure to help you Gordon - all the best from Danny, Simon, Andrew and JC

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Charter Whyman Letchworth

Has Charter Whyman won any awards?

Yes. In The Trusted Agent 2026 awards: Charter Whyman, Letchworth Garden City won Gold.

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