Trusted Agent profile · Letchworth Garden City
★★★★★
272 reviews across 2 platforms
9 Arena Parade, Letchworth Garden City, SG6 3BY
Alexander Lewis's office in Letchworth Garden City, at 9 Arena Parade, is rated 4.9 out of 5 across 272 reviews on two platforms, including 268 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Alexander Lewis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Letchworth Garden City office, from every platform, shown as written. First names only.
5/5
GoogleWe sold and bought through Alexander Lewis and have been more than happy with the service we received. They were spot on with the marketing price and gave helpful advice as we prepared to sell. The sales progressor Sally was incredibly helpful especially in the last few weeks of a tricky chain and she always kept me up to date. I would definitely recommend them to others.
Thank you Frankie for your feedback! We hope you have settled into your new home! :)
5/5
GoogleWe had our house for sale with a different agent initially, and the progress was slow and painful. We then instructed Alexander Lewis to take it over, and the house was sold on the first showing weekend. Ellie and Sarah were very professional all the way through the process, and also dealt with some more tricky situations without any issues. I would highly recommend.PositiveProfessionalism
Thanks Peter for your feedback, it was a pleasure working with you.
5/5
GoogleI recently sold my house through Alexander Lewis. I found them to be friendly and professional from start to finish. Thank you Sarah, Ruby and Glenn I wouldn't hesitate to recommend you. I also have to give a special shout out to Ellie who kept me informed and endlessly chased unresponsive solicitors to ensure the sale progressed. Refreshing to receive such a positive customer experience 😁
Thanks Helen for your feedback! :)
5/5
TrustpilotAn efficient and professional team
Sarah and the team were very professional from day 1. Not living locally - Letchworth is a 6hr round trip for us - and with a trying 12 months dealing with Probate and Powers of Attorney, Sarah was a great help and dealt with the situation sensitively. She assisted us in recommending a super gardener and holding keys for house clearance etc. The sale ran alongside the Probate and the team at Alexander Lewis kept us well informed of the many viewings and subsequent offers. The house went under offer within about a week of being marketed and Exchange and Completion happened very quickly after the Grant of Probate was received. We felt that Alexander Lewis were very much ‘on our side’ throughout and we are very grateful to them for an efficient, smooth transaction, with no stress to us. Mr & Mrs Deegan Hampshire
5/5
GoogleWe're delighted to have just exchanged on our new home. Ellie and the whole Alexander Lewis team couldn't have been more engaged, helpful & driven to support us through the whole process. Every email & call was answered quickly, with updates to calm our nerves at every opportunity. I would have no hesitation in recommending the team, and especially Ellie, to anyone. - Thank you very much!PositiveResponsiveness, Quality, Professionalism
Thank you Ben for your feedback! We hope you have settled into your new home!
5/5
GoogleWe're delighted to have just exchanged on our new home. Ellie and the whole Alexander Lewis team couldn't have been more engaged, helpful & driven to support us through the whole process. Every email & call was answered quickly, with updates to calm our nerves at every opportunity. I would have no hesitation in recommending the team, and especially Ellie, to anyone. - Thank you very much!PositiveResponsiveness, Quality, Professionalism
Thank you Ben for your feedback! We hope you have settled into your new home!
5/5
GoogleExcellent service by Sarah and the team. Always there to help when needed and provided a guiding hand, through the many stages of sale and purchase. Thoroughly recommend
5/5
GoogleWe have just used Sarah and her team to sell my stepfathers home. It was a great experience from start to finish. Thank you so much for everything.
5/5
GoogleVery happy with this Estate Agent -I cannot praise Sarah at Alexander Lewis enough. She was very professional, supportive and quick to respond to issues or questions. One of the best Estate Agents I have ever dealt with. They never gave up on the house even though it was a complicated market and sale and were supportive right up to the completion. I would recommend them to anyone. Thank you Sarah and team!
Thank you Sarah for your lovely kind words! It has been a pleasure working with you and we wish you all the best in your new home! :)
5/5
GoogleI selected Alexander Lewis for their authenticity. I wanted my estate agent to to reflect my values. They certainly did this an represented me with integrity, the communication all the way through was efficient and kept me totally in the picture. They found me the buyer I was looking for. Thank you so much Sarah and the team!
5/5
GoogleCannot recommend Alexandra Lewis enough. We went under offer before Covid-19 and exchanged during Covid-19 and the process was easy and stress free when I was expecting it to be a nightmare. The whole process from valuation through to exchange was smooth and Sarah, Ellie and Glenn were a pleasure to speak to and kept me informed of the process at all times. Wouldn't hesitate to recommend them.
Thank you Vicky for your feedback, it was a pleasure.
5/5
GoogleEllie and the team have been exceptional in sometimes difficult circumstances. Our purchase was complicated by people pulling out of the chain and Ellie did her upmost to push things forward and resulted in a successful completion. Her transparency and proactive response made a stressful process a lot more manageable for us. Can’t recommend them highly enough.PositiveResponsiveness, Quality, Professionalism
Thanks Rob for your feedback, we really appreciate it!
5/5
GoogleEllie, supported by Glenn, Sarah and the team at Alexander Lewis did a brilliant job of marketing and selling my property. Ellie did a fantastic job of managing the sale and our buyer in a difficult chain, which took a lot of the stress out of the process. I strongly recommend Alexander Lewis if you're selling/buying in the Hitchin/Letchworth Area.
Thanks James for your feedback it was a pleasure working with you! :)
5/5
GoogleWhen purchasing a house through Alexander Lewis I found them to be extremely helpful, efficient and quick to respond. Communication from Ellie was excellent and always kept me updated on a weekly basis on what was going on with the chain. I had a bunch of questions regarding the property after completion, which AL were more than happy to help and got me the answers within a couple of days. Highly recommended.
Thank you Rhys for the lovely feedback! We wish you all the best in your new home. It was a pleasure working with you. :)
5/5
GoogleFantastic experience with Alexander Lewis! I originally bought my home through them in 2020 and had no hesitation using them again to sell. After months with another agent, Alexander lewis then sold my house within a week! My agent and the team was proactive, professional, and a pleasure to work with. I’ll definitely use them again for future sales or purchases. Highly recommend!
Thank you for your feedback :)
5/5
GoogleAmazing service when buying our house! It was a long and difficult sale, but we were kept informed of all developments very quickly, often before solicitors gave us them. Ellie was always there to answer our questions, which were answered very quickly and professionally and couldn't fault the service, even during the COVID pandemic. Overall, I don't have a bad word to say about them.
Thanks Charlie for your lovely feedback! It was a pleasure working with you. We hope you enjoy your new home! :)
5/5
GoogleWe recently purchased a house that was marketed by Alexander Lewis and I cannot speak more highly of them. I have met a number of the team now and spoken to Sally and Glen over the phone multiple times. I found them professional, personable and hard working. Sally kept us fully informed and was invaluable in what was quite a complicated chain.PositiveResponsiveness
Thanks Amy, we hope you have settled into your new home! :)
5/5
GoogleJust purchased a house with Alexander Lewis - very professional, thorough and on the ball. Sarah was great and definitely made the process easier. Recommended!
5/5
GoogleI used Alexander Lewis to sell my house in Baldock. Sarah and the team were great at updating me throughout. They really do go the extra mile and are a lovely team of people to deal with. Highly Reccomend :) Thank you
5/5
GoogleThank you to Ellie and the team at Alexander Lewis Estates, Ellie managed to help with what became a very complicated purchase and was the driving force to get us to exchange, Ellie went over and beyond to help us from start to finish. Thank you for all of your hard work, I would strongly recommend using Alexander Lewis Estates.PositiveResponsiveness, Professionalism
Thanks Denise for your feedback! We hope you have settled into your new home :)
5/5
GoogleI really underestimated the scale of buying a home, but Alexander Lewis Estates made it an absolute breeze. Super responsive and patient, I was never left guessing. Massive shout out to Sally, who really helped me get past the finish line ( especially when solicitors were moving slow). Very kind and helpful service. 100% will use their service again.PositiveResponsiveness, Quality, Professionalism
Thanks Ryzard for your kind review! We hope you have settled into your new home.
5/5
GoogleSarah and her team were excellent and highly professional, from the first visit with no pressure to sign up, through to completion. I was recommended Sarah and her team and would recommend them to anyone selling or buying a home.
Thanks Ian for your feedback!
5/5
GoogleI would highly recommend Sarah and all the team at Alexander Lewis. They kept us well informed throughout the whole process of selling our house. Selling our parents home could have been much more difficult, but Sarah handled the sale with great, understanding, support & professionalism. We couldn't of asked for more.
5/5
GoogleSarah and the team were fantastic throughout the entire process. We’ll definitely use them again and highly recommend them.
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Yes. In The Trusted Agent 2026 awards: Alexander Lewis, Letchworth Garden City won Trusted Agent.
