5/5
GoogleGreat house and our estate agent Leisha is so helpful :)
Trusted Agent profile · Lenton
Tomlinson Estate Management Limited Lenton reviews
★★★★★
560 reviews across 2 platforms
143 Lenton Boulevard, NG7 2BT
Tomlinson Estate Management Limited's office in Lenton, at 143 Lenton Boulevard, is rated 4.1 out of 5 across 560 reviews on two platforms, including 539 Google reviews rated 4.2.
Reviews
Every review we hold for the Lenton office, from every platform, shown as written. First names only.
Google5/5
GoogleJow was lovely showing us around today
5/5
GoogleBen was a very informative viewing assistant
5/5
GoogleLeisha has been very helpful so far! Thank you!
5/5
GoogleAs a landlord I have used Tomlinson for a number of years. Their team have been quick to respond, highly professional and pleasant to deal with. They have alway tried hard to accommodate any requests I have made and have sorted any issues with the property promptly and effectively. As the property was no longer required I asked Tomlinson’s to handle the sale. This they did with their usual high standard of service finding me a selection of interested parties and eventually securing a buyer who completed during lockdown. I have no hesitation in recommending Joe, Tom and all the team.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleEveryone at Tomlinsons has been very professional, friendly, and straight forward to deal with in my experience, I would happily recommend them.
5/5
GoogleKitty was very helpful and kind!
5/5
GoogleLeisha was very friendly and helpful!
1/5
GoogleWould have given it no stars if possible. Agree with Rory's comment. My student son rented with them and have taken over £500 out of their combined deposits( and this is on top of that one house making £35,000 in one years rent) and as I was one of the last to leave the house I know it was in a very good state. Still trying to sort it out with them but they just keep ignoring my emails, at least 5 of them now. Call the office and they do not care. In my opinion Keep Well clear of renting from them
1/5
GoogleI dealt with this letting agency for 2 years during university, had a lot of issues with them. The house we rented was old and had a lot of issues previous to us moving in. Despite the cleanliness of the house being inadequate there was also a lot of larger issues with the house i.e. leaks and mold that had been left for a substantial amount of time. One of the larger issues they had was communication. They were very unhelpful when we had immanent issues with the house, their emergency number which they advertised at the time when we moved in consistently went to voicemail. I had black mold in my room for the duration of my time in the property- despite multiple efforts of reporting it, it was never properly dealt with. At the end of our tenancy they held onto our deposit and didn't start the process of us retrieving it for a long time.
1/5
GoogleThese jokers are trying to charge a mate £500 to clean a house he ensured was spotless before vacating the property. Even after providing photo and video evidence to prove the house was clean and tidy they are still persisting that there was in some way £500 worth of cleaning required, which funnily enough is almost all of the tenants' deposit. Avoid at all costs unless you enjoy being ripped off by bad little muppets.
5/5
GoogleWorking alongside this company as a contractor has been amazing, especially with Gabby who was our main contact, so efficient in all aspects from start to finish, we can highly recommend this company
5/5
GoogleAimee is very helpful
1/5
GoogleDO NOT DEAL WITH TOMLINSON! This unprofessional agent charges for works not carried out, does not communicate and when they finally do it is full of lies and excuses. Has additional management charges. Leaves tenants without the necessary support and follow up.
Agent replied · 7 June 2023
Hello Nick, we are not sure as to why you have left a review with us as we have not worked with you before? If you would like to contact us and provide further information we can discuss this with you.
1/5
GoogleWithout a doubt the worst estate agent I have letted a property from in my 5 years as a University of Nottingham Student. The house was left spotless (with evidence) and yet we were still required to pay half a grand (yes, half a grand) in cleaning fees for a 3 bedroom house. There are many Letting agencies in the Lenton area of Nottingham, which I highly recommend you explore before thinking about Tomlinson.
5/5
GoogleAimee has always helped me and my housemates. She always gives importance to our concerns and problems that we face. She makes sure that every problem is fixed as soon as possible which is why me and my housemates have always felt confident enough to rely on her. She makes our uni life easier.
1/5
Google0 STARS **BREAK DEPOSIT CONTRACT** CHARGED £364 FOR A CLEANER when we had already paid for a cleaner. Over 2 months on and they reply to an email once every 2 weeks. Have given us pictures of just "after" a cleaner however it is identical to the pictures we have from when we left it. On top of this we left it cleaner than we recieved the house as we paid for a cleaner when we arrived as TOMLINSON REFUSED TO REMOVE WASTE LEFT BY THE PREVIOUS TENANTS. DO NOT RENT WITH THEM. ALSO BEEN TAKEN TO COURT OVER CLEANLINESS OF THEIR PROPERTIES BEFORE.
4/5
GoogleSwift response times and good systems in place. I’ve dealt with Aimee mainly and she has been helpful throughout.
1/5
GoogleNasty estate agents, they were exploit students to extract more money. Even if you give the house a professional clean they were still charge you at the end of the tenancy for a clean and keep your deposits. Tomlinson are Thiefs.
Agent replied · 7 June 2023
Hello D, we would appreciate if you could contact us directly and provide further information. We have no record of you being a client or tenant with us so are unsure which tenancy your review relates to.
5/5
GoogleCouldn't recommend Tom and his team enough with all their help and management of my properties. Very thorough and always went the extra mile!
1/5
GoogleHAHAHAHAHAHAA oh my goodness I would never ever get a property with these people so useless. The guy we had for a viewing of 2 houses turned up 10 minutes late, then couldn't open the door because "he didn't have the right key" one of us pointed out that it might be a bedroom and we'd have to go around the back to which he disagreed with but after another 10 minutes he gave in and we were right. Basically we viewed 2 properties with them. The guy showing us around clearly knew nothing, and questioned the tenants about things that he really should know. Of all the homes we saw these were far by the worst. Don't know how someone can charge money for them sometimes.
1/5
GoogleMoved into a property which had not been cleaned at all. Then when leaving the property despite cleaning it to the exact specifications on their website (this included cleaning the oven and defrosting the fridges/freezers) we all had money deducted from our deposits for cleaning. Only received this nearly 2 months after leaving the property. Found them very difficult to contact/deal with throughout the year. Everything had to be done online. You then just had to await a response. Would not recommend.
1/5
GoogleDo not rent a property through them, they are scammers! When we moved in in August, the house was in shambles because they hadn’t cleaned it since the previous tenants moved out. Multiple things were broken when we they moved in and they never came to fix them as promised, despite being reminded multiple times. When we moved out at the end of the year, they took £100 each off all of our deposits because of some dust that had surfaced after we left and for the things that were broken THAT THEY WERE SUPPOSED TO COME AND FIX. All they do is rip off students so don’t make the mistake I did and go with them.
1/5
GoogleAwful estate agents, avoid at all costs! At the end of tenancy a charge of £500 was made to clean a semi detached property with hard surfaces! When challenged, we were told this was for a standard clean -no notable damage was recorded - and replacement of a few lightbulbs. If, as they claimed, one cleaner came to the property and was paid £12/ per hour (generous estimate) tomlinson were insinuating they were at work for 5 days to complete this job! Ridiculous! I advise anyone not to let with this agent, clearly set on frauding students out of deposits, as this is the same case with others I have come into contact with who used this agent
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Questions about Tomlinson Estate Management Limited Lenton
How many reviews does Tomlinson Estate Management Limited Lenton have?
Tomlinson Estate Management Limited's Lenton office has 560 reviews across two platforms: 539 on Google, 21 on Trustpilot.
What is Tomlinson Estate Management Limited Lenton's rating?
Tomlinson Estate Management Limited Lenton is rated 4.1 out of 5 across all 560 reviews, and 4.2 out of 5 on Google from 539 reviews.
Where is Tomlinson Estate Management Limited's Lenton office?
Tomlinson Estate Management Limited Lenton, 143 Lenton Boulevard, NG7 2BT.
